G2

Verified User in Accounting

Small-Business (50 or fewer emp.)

9/18/2026

"Draft & Approval Workflow Brings Stronger Control to Expense Management"

4/5

What do you like best about Zoho Expense?

The draft and approval workflow is one of the most useful features for us. It allows junior accountants to prepare expense reports and submit them for review, while senior accountants can review and verify the entries before approving them. This improves accountability, reduces errors, and gives us better control over our expense management process. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

The folder requirement before approving expenses can sometimes make the approval process feel less straightforward, especially when dealing with multiple expense reports. The interface can also be somewhat ambiguous, and some features or navigation options are not immediately intuitive. A simpler and more user-friendly interface, with a more direct approval workflow, would improve the overall experience. Review collected by and hosted on G2.com.

What problems is Zoho Expense solving and how is that benefiting you?

Zoho Expense helps us streamline our expense reporting, review, and approval processes. Previously, tracking and reviewing expenses could be time-consuming, but Zoho Expense provides a centralised system where expenses can be prepared, submitted, reviewed, and approved. This makes it easier for senior accountants to verify expenses prepared by junior accountants before approval, improving accountability, accuracy, and internal financial control. It also gives us better visibility over company expenses and makes the overall process more organised and efficient. Review collected by and hosted on G2.com.