TherapyNotes
TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental health professionals, offering the most intuitive software and best customer support in the industry. Our streamlined scheduling, notes, billing, and a custom client portal — plus unlimited support and superior security — can help optimize how you manage your practice, letting you focus less on administrative tasks and more on your clients' needs. We offer: • Streamlined scheduling and a personal to-do list that automatically generates tasks based on past activity • Powerful form-based notes, designed specifically for behavioral health • Electronic insurance claims, ERA payment posting, and credit card processing • HIPAA compliancy, keeping your data encrypted, secured, and backed up regularly To learn more about TherapyNotes™, visit TherapyNotes.com, and receive your first month completely free.
Average Rating: 4.4/5.0
Total Reviews: 99
How Do G2 Users Rate TherapyNotes?
- Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.4/10)
- Patient Workflow Management: 8.6/10 (Category avg: 8.2/10)
- Clinical Documentation: 9.3/10 (Category avg: 8.6/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind TherapyNotes?
- Seller: TherapyNotes
- Year Founded: 2010
- HQ Location: Horsham, PA
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Twitter: @TherapyNotes
4,482 Twitter followers -
LinkedIn® Page: www.linkedin.com
365 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Therapist
- Top Industries: Mental Health Care, Hospital & Health Care
- Company Size: 79% Small, 15% Medium
What Do G2 Reviewers Say About TherapyNotes?
AI-generated summary from verified user reviews
Pros
- Users value the exceptional customer support of TherapyNotes, noting responsiveness, knowledge, and genuine support from the team.
- Users appreciate the customization options in TherapyNotes, allowing them to tailor interventions to their specific needs.
- Users praise the ease of use of TherapyNotes, highlighting intuitive navigation and customizable note templates.
- Users appreciate the intuitive and user-friendly access of TherapyNotes, making their practice management seamless and efficient.
- Users value the intuitive and user-friendly document management system, enhancing their overall experience and efficiency.
Cons
- Users express frustration with update issues that complicate workflows and highlight poor customer support experiences.
- Users express frustration over account management issues, highlighting poor customer support and unresponsiveness to concerns.
- Users report serious billing issues and unresponsive customer service, creating frustration and mistrust in the platform.
- Users find data management issues in TherapyNotes limit their ability to manipulate information directly within the system.
- Users criticize TherapyNotes for being expensive and breaking promises regarding pricing without addressing concerns effectively.
What Are Recent G2 Reviews of TherapyNotes?
"User-Friendly EHR with Fair Pricing, Strong Support, and Continuous Improvements"
Rating: 4.0/5.0 stars
— Verified User in Mental Health Care
"Essential for Clinic Workflow, but Pricey"
Rating: 4.0/5.0 stars
— Phil S.

