# Best Digital Process Automation (DPA) Software - Page 8 *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* Digital process automation (DPA) software is an emerging market of tools containing features found in many technologies, including a number of [process automation](https://www.g2.com/categories/process-automation) and [rapid application development software](https://www.g2.com/categories/rapid-application-development-rad) technologies. These tools help companies develop completely automated, end-to-end case and process solutions. DPA platforms provide the tools necessary to build applications, trigger integrations, and manage the processes associated with virtually any digital workflow. The underlying technology in DPA software is similar to that of low-code development and business process management tools. A key differentiator between DPA and other rapid application development tools is the role of the citizen developer. Users can often, but not always, build workflows and simple business applications using DPA platforms without any coding experience, while developers and designers can fine-tune functionality and appearance. But DPA tools are used as more of a digital transformation tool rather than a workplace innovation solution. DPA tools provide unified cross-channel experiences for both internal and external purposes by coupling workflow automation and operational intelligence to improve efficiency across the board. Intelligent automation and case management technologies are combined to optimize orchestration and standardize user experience. To qualify for inclusion in the Digital Process Automation (DPA) category, a product must: - Provide robotic and digital process automation capabilities - Facilitate end-to-end case management features - Incorporate some level of intelligent automation - Provide low-code application and workflow development capabilities ## Top Digital Process Automation (DPA) Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5.0 (1,206 reviews) | No-code document workflow and process automation | "[Robust and Reliable](https://www.g2.com/survey_responses/laserfiche-review-10968098)" | | 2 | [Bizagi](https://www.g2.com/products/bizagi/reviews) | 4.6/5.0 (305 reviews) | BPMN-based end-to-end process automation | "[Bizagi Streamlines Approvals and Routing with Reusable Templates](https://www.g2.com/survey_responses/bizagi-review-12954953)" | | 3 | [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) | 4.9/5.0 (66 reviews) | No-code BPM automation with cross-system integration | "[Now we are more productive with AuraQuantic](https://www.g2.com/survey_responses/auraquantic-review-10247811)" | | 4 | [Appian](https://www.g2.com/products/appian/reviews) | 4.5/5.0 (431 reviews) | AI-native low-code process automation | "[Implementation and Costs: Major Challenges for Appian](https://www.g2.com/survey_responses/appian-review-12935187)" | | 5 | [MuleSoft Automation](https://www.g2.com/products/mulesoft-automation/reviews) | 4.4/5.0 (44 reviews) | API-led cross-system process automation with Salesforce | "[Intelligent Document Processing Makes MuleSoft Automation Shine](https://www.g2.com/survey_responses/mulesoft-automation-review-12880093)" | | 6 | [Creatio](https://www.g2.com/products/creatio/reviews) | 4.6/5.0 (314 reviews) | No-code CRM and process automation | "[Quick Setup, No-Code Magic, But ALM Needs Improvement](https://www.g2.com/survey_responses/creatio-review-12953072)" | | 7 | [Pega Platform](https://www.g2.com/products/pega-platform/reviews) | 4.2/5.0 (199 reviews) | Low-code BPM with AI-driven case automation | "[Pega’s Powerful, Future-Ready BPM with Deep Customization and Integrations](https://www.g2.com/survey_responses/pega-platform-review-12751402)" | | 8 | [Retool](https://www.g2.com/products/retool/reviews) | 4.6/5.0 (354 reviews) | Rapid internal app automation with low-code | "[Retool Speeds Up Internal Tool Development with Flexible Integrations and Strong Controls](https://www.g2.com/survey_responses/retool-review-12819278)" | | 9 | [Quixy](https://www.g2.com/products/quixy/reviews) | 5.0/5.0 (129 reviews) | No-code cross-departmental workflow automation | "[Quixy - The only destination for automating workflows](https://www.g2.com/survey_responses/quixy-review-10408888)" | | 10 | [Kissflow](https://www.g2.com/products/kissflow/reviews) | 4.3/5.0 (560 reviews) | No-code approval workflow automation | "[Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams](https://www.g2.com/survey_responses/kissflow-review-12225713)" | ## G2 Grid® for Digital Process Automation (DPA) Software ![G2 Grid® for Digital Process Automation (DPA) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/digital-process-automation-dpa/grids.png?focus%5B%5D=3066&focus%5B%5D=20785&focus%5B%5D=18747&focus%5B%5D=1507&focus%5B%5D=160897&focus%5B%5D=1711&focus%5B%5D=1221&focus%5B%5D=83902) Highlighted products: Laserfiche, Bizagi, AuraQuantic, Appian, MuleSoft Automation, Creatio, Pega Platform, and Retool. Underlying data: [Grid® JSON](https://www.g2.com/categories/digital-process-automation-dpa/grids.json?focus%5B%5D=laserfiche&focus%5B%5D=bizagi&focus%5B%5D=auraquantic&focus%5B%5D=appian&focus%5B%5D=mulesoft-automation&focus%5B%5D=creatio&focus%5B%5D=pega-platform&focus%5B%5D=retool) ## How Many Digital Process Automation (DPA) Software Products Does G2 Track? **Total Products under this Category:** 131 ### Category Stats (Jul 2026) - **Average Rating**: 4.57/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ANOW! Suite (+1.81%) - Among all products in this category, ANOW! Suite recorded the largest rating increase compared to last month *Last updated: July 13, 2026* ## How Does G2 Rank Digital Process Automation (DPA) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 8,800+ Authentic Reviews - 131+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Digital Process Automation (DPA) Software Is Best for Your Use Case? - **Leader:** [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - **Highest Performer:** [Twixor](https://www.g2.com/products/twixor/reviews) - **Easiest to Use:** [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) - **Top Trending:** [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) - **Best Free Software:** [Nintex](https://www.g2.com/products/nintex-nintex/reviews) --- **Sponsored** ### Bizagi Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready. Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental. Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer. Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used. Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects. With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual. For more information, visit bizagi.com. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1614&secure%5Bchosen_at%5D=2026-07-13T12%3A18%3A31Z&secure%5Bdisplayable_resource_id%5D=1614&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1614&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=20785&secure%5Bresource_id%5D=1614&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdigital-process-automation-dpa%3Fpage%3D3&secure%5Btoken%5D=c3b2b2ab408f09841bd01611609e5f947b0ac64ffd072cacb5b7287a122837c5&secure%5Burl%5D=https%3A%2F%2Fwww.bizagi.com%2Fen%2Fprocess-orchestration-with-bizagi%3Futm_source%3DG2%26utm_medium%3Dthird_party%26utm_campaign%3DTech-GL-2026_05-Content-G2_Clicks_Orchestration&secure%5Burl_type%5D=custom_url) --- ## Digital Process Automation (DPA) Software Features & Capabilities ### What are the Best Digital Process Automation (DPA) Software with Document Management? Gives the user the ability to manage documents, including versioning and the ability to integrate those document with third-party applications. **Top-rated Digital Process Automation (DPA) Software for Document Management:** - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - [Bizagi](https://www.g2.com/products/bizagi/reviews) - [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) [Explore Digital Process Automation (DPA) Software with Document Management](https://www.g2.com/categories/digital-process-automation-dpa/f/document-management) ### What are the Best Digital Process Automation (DPA) Software with Workflow Mapping? Visually displays connected applications and integrated data. Allows customization and management of workflow structures. **Top-rated Digital Process Automation (DPA) Software for Workflow Mapping:** - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - [Bizagi](https://www.g2.com/products/bizagi/reviews) - [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) [Explore Digital Process Automation (DPA) Software with Workflow Mapping](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-mapping) ### What are the Best Digital Process Automation (DPA) Software with Robotic Process Automation? Offers the ability to record processes performed by humans to be recreated by bots. **Top-rated Digital Process Automation (DPA) Software for Robotic Process Automation:** - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - [Bizagi](https://www.g2.com/products/bizagi/reviews) - [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) [Explore Digital Process Automation (DPA) Software with Robotic Process Automation](https://www.g2.com/categories/digital-process-automation-dpa/f/robotic-process-automation) ### What are the Best Digital Process Automation (DPA) Software with Logic and Conditions? Gives the ability to build a workflow based on business logic or a specific condition in order to route work to different people based on rules. **Top-rated Digital Process Automation (DPA) Software for Logic and Conditions:** - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - [Bizagi](https://www.g2.com/products/bizagi/reviews) - [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) [Explore Digital Process Automation (DPA) Software with Logic and Conditions](https://www.g2.com/categories/digital-process-automation-dpa/f/logic-and-conditions) ### What are the Best Digital Process Automation (DPA) Software with Mobile-Friendly Forms? Gives the user the ability to build and use forms on mobile devices. **Top-rated Digital Process Automation (DPA) Software for Mobile-Friendly Forms:** - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - [Bizagi](https://www.g2.com/products/bizagi/reviews) - [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) [Explore Digital Process Automation (DPA) Software with Mobile-Friendly Forms](https://www.g2.com/categories/digital-process-automation-dpa/f/mobile-friendly-forms) ## What Is Digital Process Automation (DPA) Software? [Process Automation Software](https://www.g2.com/categories/process-automation) ## What Software Categories Are Similar to Digital Process Automation (DPA) Software? - [Business Process Management Software](https://www.g2.com/categories/business-process-management) - [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms) - [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms) - [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) - [Workflow Management Software](https://www.g2.com/categories/workflow-management) - [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms) - [Process Orchestration Software](https://www.g2.com/categories/process-orchestration) --- ## How Do You Choose the Right Digital Process Automation (DPA) Software? ### What You Should Know About Digital Process Automation (DPA) Software ### What is Digital Process Automation (DPA) Software? Digital process automation (DPA) software is a relative newcomer in the [process automation](https://www.g2.com/categories/process-automation) space. In some regards, it is a continuation of, and improvement to, traditional [business process management software](https://www.g2.com/categories/business-process-management), as it also helps define, automate, and report on processes that are intended to help optimize businesses to deliver on company goals. A key difference is that DPA involves an aspect of intelligence, or artificial intelligence, inasmuch as it is focused on providing an end-to-end solution to improve workflows and processes. As opposed to [robotic process automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa), which focuses on the automation of particular tasks, DPA provides a platform that is used to transform an entire business, providing an end-to-end approach to automation. These tools include the tools necessary to build applications, trigger integrations, and manage the processes associated with virtually any digital workflow. While these types of automation technologies are often perceived as fundamentally back-office solutions, successful companies are leveraging it for managing all aspects of workflow automation, including customer service, recruitment, leave management, and much more. Key Benefits of DPA Software - Increase productivity, to allow workers to focus on higher-level, human-centric tasks - Boost efficiency by giving humans the automation tools they need to succeed - Improve accuracy through tried-and-tested automation that removes the possibility of human error ### Why Use Digital Process Automation (DPA) Software? Businesses often cite automation being too difficult and complicated to implement as a key concern. Therefore, many tremble in fear and do not even begin on their journey toward automation. However, the landscape provides easy-to-use, drag-and-drop friendly tools such as DPA software, which will quickly help business users get up and running with little to no IT support needed. By leveraging powerful and easy-to-use workflow automation software, one can look at business processes with a bird’s-eye view and streamline the processes that make up the core of a business. Instead of working on automating individual tasks, smart businesses are looking at revamping and transforming processes to change the way they are running their business as a whole. **Revamp business processes —** Organizations can get set in their ways, becoming entrenched in how they do things. With DPA, they can intelligently think about and execute their processes in an automated fashion. **Give power to the citizen developer —** DPA software allows the citizen developer the ability to iterate and create new business applications with an easy-to-use low-code or no-code interface. **Reduce costs —** With this software, businesses can streamline their processes and increase efficiency, thus delivering desired outcomes with speed and precision. This increase in efficiency will often result in the reduction of costs, whether that be labor costs or software expenditure. ### Who Uses Digital Process Automation (DPA) Software? As a software category which is aimed at improving a company’s workflow as a whole, it cuts across organizations and impacts the jobs of a large swath of business professionals, with benefits both internal as well external to the business. **Human resources —** HR, or employee success, can use the technology to do everything from employee onboarding to facilitating document retrieval. **Customer service —** Customer service agents or representatives can benefit from DPA with its capabilities to provide automated responses to customer queries. **Finance and procurement —** Finance and procurement teams can improve their processes with automated invoicing, smarter procurement, payroll, and more. **Sales and marketing —** Sales and marketing teams can build dynamic flows to help them with everything from pricing to personalized advertising, and everything in between. ### Kinds of Digital Process Automation (DPA) Software DPA software is easy to use by definition. However, the solutions can differ in terms of the extent to which coding is necessary, or even possible, to use or improve the product. **Low-code digital process automation (DPA) —** Allow business users to automate workflows quickly with minimal coding, reducing the need for extensive coding experience. **No-code digital process automation (DPA) —** Provide drag-and-drop tools that enable businesses to develop software quickly without coding. ### Digital Process Automation (DPA) Software Features DPA software not only allows citizen developers with minimal to no coding experience to streamline business processes. It also gives the user, or the company as a whole, visibility into the automation at work. **Dashboards and Analytics—** Gives the organization the data visualization and analytical capabilities they need to be able to better understand the effectiveness of the solution. Users can also drill down into the effectiveness of particular processes within a broader workflow. **Drag-and-drop interface —** Empowers users to build simple or complex workflows with a simple user-friendly interface **Collaboration —** Allows individuals or teams to work together to create workflows. [**Workflows**](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-automation) **—** Users can build simple or complex workflows, depending on their desired outcome as well as their skill level. Those looking to build more advanced workflows can typically use coding. Other features of digital process automation software: [Workflow Mapping](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-mapping), [Document Management](https://www.g2.com/categories/digital-process-automation-dpa/f/document-management), [Logic & Conditions](https://www.g2.com/categories/digital-process-automation-dpa/f/logic-and-conditions), [Mobile Friendly Forms](https://www.g2.com/categories/digital-process-automation-dpa/f/mobile-friendly-forms), [Robotic Process Automation](https://www.g2.com/categories/digital-process-automation-dpa/f/robotic-process-automation). ### Trends Related to Digital Process Automation (DPA) Software DPA software is the next step in the journey toward automation and digital transformation. For decades, companies have realized that business success frequently involves some aspect of digital transformation; businesses adopt technology and adapt their business processes to leverage digital tools and all they have to offer. In that spirit, businesses are turning to automation, increasingly AI-powered or smart automation, to boost or accelerate their digital transformation. **Smart automation —** Companies have been turning toward automation for decades (perhaps centuries if one includes inventions like sewing and knitting machines). However, the 21st century has ushered in an era of intelligent automation in which artificial intelligence and other advanced technologies are making automation smarter by automatically optimizing workflows, suggesting improvements to processes, and more. **Processes to workflows —** Businesses can easily get siloed, with particular departments getting hyper-focused on their particular processes and tasks. This has been a historical problem and remains a perennial one. However, there is a shift toward bringing businesses back together as a unified whole, and making sure there is a coherent workflow in place which joins the previously disparate parts of the whole. DPA and similar technologies are at the forefront of this trend and are helping to make this a reality. ### Potential Issues with Digital Process Automation (DPA) Software **Job displacement —** With any automation tool, there is a risk and concern of the automation leading to job loss. Businesses must be aware of this challenge and have a duty to properly communicate the impact on employees. **Integration —** Although by its very nature DPA integrates with a business’ existing systems, not all DPA software solutions can integrate with every other business software on the market, especially legacy ones. **Internal buy-in struggles —** As with many forms of technological innovation, it can sometimes be a challenge to convince colleagues that it is necessary to implement a particular solution and that there must be a change to processes as they stand. ### Software and Services Related to Digital Process Automation (DPA) Software DPA stands at the intersection between [process automation software](https://www.g2.com/categories/process-automation) and [rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad), as it provides a no-code or low-code platform that facilitates process automation. **Automation —** On the automation front, DPA shares many features with [business process management (BPM)](https://www.g2.com/categories/business-process-management)software and [robotic process automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa), inasmuch as they all allow businesses to reach organizational goals by automating business processes. A business in the early stages of automation might look toward [process mining software](https://www.g2.com/categories/process-mining) to better understand their current processes. **Rapid application development (RAD) software —** Businesses looking for broader-purpose tools which allow citizen developers to rapidly build applications should look at RAD software. These tools provide base-level code, scripts, and integrations so companies can prototype, build, or scale applications without developing complex infrastructures. Both developers and non-developers can use these tools to practice rapid application development with customized workflows and functionality.