# Best Digital Process Automation (DPA) Software - Page 6

*By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)*


Digital process automation (DPA) software is an emerging market of tools containing features found in many technologies, including a number of [process automation](https://www.g2.com/categories/process-automation) and [rapid application development software](https://www.g2.com/categories/rapid-application-development-rad) technologies. These tools help companies develop completely automated, end-to-end case and process solutions. DPA platforms provide the tools necessary to build applications, trigger integrations, and manage the processes associated with virtually any digital workflow.

The underlying technology in DPA software is similar to that of low-code development and business process management tools. A key differentiator between DPA and other rapid application development tools is the role of the citizen developer. Users can often, but not always, build workflows and simple business applications using DPA platforms without any coding experience, while developers and designers can fine-tune functionality and appearance. But DPA tools are used as more of a digital transformation tool rather than a workplace innovation solution.

DPA tools provide unified cross-channel experiences for both internal and external purposes by coupling workflow automation and operational intelligence to improve efficiency across the board. Intelligent automation and case management technologies are combined to optimize orchestration and standardize user experience.

To qualify for inclusion in the Digital Process Automation (DPA) category, a product must:

- Provide robotic and digital process automation capabilities
- Facilitate end-to-end case management features
- Incorporate some level of intelligent automation
- Provide low-code application and workflow development capabilities





## Top Digital Process Automation (DPA) Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5.0 (1,206 reviews) | No-code document workflow and process automation | "[Robust and Reliable](https://www.g2.com/survey_responses/laserfiche-review-10968098)" |
| 2 | [Bizagi](https://www.g2.com/products/bizagi/reviews) | 4.6/5.0 (306 reviews) | BPMN-based end-to-end process automation | "[Bizagi Streamlines Approvals and Routing with Reusable Templates](https://www.g2.com/survey_responses/bizagi-review-12954953)" |
| 3 | [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) | 4.9/5.0 (66 reviews) | No-code BPM automation with cross-system integration | "[Now we are more productive with AuraQuantic](https://www.g2.com/survey_responses/auraquantic-review-10247811)" |
| 4 | [Appian](https://www.g2.com/products/appian/reviews) | 4.5/5.0 (434 reviews) | AI-native low-code process automation | "[Implementation and Costs: Major Challenges for Appian](https://www.g2.com/survey_responses/appian-review-12935187)" |
| 5 | [MuleSoft Automation](https://www.g2.com/products/mulesoft-automation/reviews) | 4.4/5.0 (45 reviews) | API-led cross-system process automation with Salesforce | "[Intelligent Document Processing Makes MuleSoft Automation Shine](https://www.g2.com/survey_responses/mulesoft-automation-review-12880093)" |
| 6 | [Creatio](https://www.g2.com/products/creatio/reviews) | 4.6/5.0 (314 reviews) | No-code CRM and process automation | "[Quick Setup, No-Code Magic, But ALM Needs Improvement](https://www.g2.com/survey_responses/creatio-review-12953072)" |
| 7 | [Retool](https://www.g2.com/products/retool/reviews) | 4.6/5.0 (354 reviews) | Rapid internal app automation with low-code | "[Retool Speeds Up Internal Tool Development with Flexible Integrations and Strong Controls](https://www.g2.com/survey_responses/retool-review-12819278)" |
| 8 | [Pega Platform](https://www.g2.com/products/pega-platform/reviews) | 4.2/5.0 (199 reviews) | Low-code BPM with AI-driven case automation | "[Pega’s Powerful, Future-Ready BPM with Deep Customization and Integrations](https://www.g2.com/survey_responses/pega-platform-review-12751402)" |
| 9 | [Quixy](https://www.g2.com/products/quixy/reviews) | 5.0/5.0 (129 reviews) | No-code cross-departmental workflow automation | "[Quixy - The only destination for automating workflows](https://www.g2.com/survey_responses/quixy-review-10408888)" |
| 10 | [Kissflow](https://www.g2.com/products/kissflow/reviews) | 4.3/5.0 (560 reviews) | No-code approval workflow automation | "[Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams](https://www.g2.com/survey_responses/kissflow-review-12225713)" |


## G2 Grid® for Digital Process Automation (DPA) Software
![G2 Grid® for Digital Process Automation (DPA) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/digital-process-automation-dpa/grids.png?focus%5B%5D=3066&focus%5B%5D=20785&focus%5B%5D=18747&focus%5B%5D=1507&focus%5B%5D=160897&focus%5B%5D=1221&focus%5B%5D=1711&focus%5B%5D=83902)
Highlighted products: Laserfiche, Bizagi, AuraQuantic, Appian, MuleSoft Automation, Pega Platform, Creatio, and Retool.
Underlying data: [Grid® JSON](https://www.g2.com/categories/digital-process-automation-dpa/grids.json?focus%5B%5D=laserfiche&focus%5B%5D=bizagi&focus%5B%5D=auraquantic&focus%5B%5D=appian&focus%5B%5D=mulesoft-automation&focus%5B%5D=pega-platform&focus%5B%5D=creatio&focus%5B%5D=retool)


## How Many Digital Process Automation (DPA) Software Products Does G2 Track?
**Total Products under this Category:** 131

### Category Stats (Jul 2026)
- **Average Rating**: 4.57/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: ANOW! Suite (+1.81%) - Among all products in this category, ANOW! Suite recorded the largest rating increase compared to last month
*Last updated: July 13, 2026*


## How Does G2 Rank Digital Process Automation (DPA) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 8,800+ Authentic Reviews
- 131+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Digital Process Automation (DPA) Software Is Best for Your Use Case?

- **Leader:** [Laserfiche](https://www.g2.com/products/laserfiche/reviews)
- **Highest Performer:** [Twixor](https://www.g2.com/products/twixor/reviews)
- **Easiest to Use:** [AuraQuantic](https://www.g2.com/products/auraquantic/reviews)
- **Top Trending:** [AuraQuantic](https://www.g2.com/products/auraquantic/reviews)
- **Best Free Software:** [Nintex](https://www.g2.com/products/nintex-nintex/reviews)


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## Digital Process Automation (DPA) Software Features & Capabilities

### What are the Best Digital Process Automation (DPA) Software with Document Management?
Gives the user the ability to manage documents, including versioning and the ability to integrate those document with third-party applications.

**Top-rated Digital Process Automation (DPA) Software for Document Management:**
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews)
- [Bizagi](https://www.g2.com/products/bizagi/reviews)
- [AuraQuantic](https://www.g2.com/products/auraquantic/reviews)
[Explore Digital Process Automation (DPA) Software with Document Management](https://www.g2.com/categories/digital-process-automation-dpa/f/document-management)

### What are the Best Digital Process Automation (DPA) Software with Workflow Mapping?
Visually displays connected applications and integrated data. Allows customization and management of workflow structures.

**Top-rated Digital Process Automation (DPA) Software for Workflow Mapping:**
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews)
- [Bizagi](https://www.g2.com/products/bizagi/reviews)
- [AuraQuantic](https://www.g2.com/products/auraquantic/reviews)
[Explore Digital Process Automation (DPA) Software with Workflow Mapping](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-mapping)

### What are the Best Digital Process Automation (DPA) Software with Robotic Process Automation?
Offers the ability to record processes performed by humans to be recreated by bots.

**Top-rated Digital Process Automation (DPA) Software for Robotic Process Automation:**
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews)
- [Bizagi](https://www.g2.com/products/bizagi/reviews)
- [AuraQuantic](https://www.g2.com/products/auraquantic/reviews)
[Explore Digital Process Automation (DPA) Software with Robotic Process Automation](https://www.g2.com/categories/digital-process-automation-dpa/f/robotic-process-automation)

### What are the Best Digital Process Automation (DPA) Software with Logic and Conditions?
Gives the ability to build a workflow based on business logic or a specific condition in order to route work to different people based on rules.

**Top-rated Digital Process Automation (DPA) Software for Logic and Conditions:**
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews)
- [Bizagi](https://www.g2.com/products/bizagi/reviews)
- [AuraQuantic](https://www.g2.com/products/auraquantic/reviews)
[Explore Digital Process Automation (DPA) Software with Logic and Conditions](https://www.g2.com/categories/digital-process-automation-dpa/f/logic-and-conditions)

### What are the Best Digital Process Automation (DPA) Software with Mobile-Friendly Forms?
Gives the user the ability to build and use forms on mobile devices.

**Top-rated Digital Process Automation (DPA) Software for Mobile-Friendly Forms:**
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews)
- [Bizagi](https://www.g2.com/products/bizagi/reviews)
- [AuraQuantic](https://www.g2.com/products/auraquantic/reviews)
[Explore Digital Process Automation (DPA) Software with Mobile-Friendly Forms](https://www.g2.com/categories/digital-process-automation-dpa/f/mobile-friendly-forms)


## What Are the Top-Rated Digital Process Automation (DPA) Software Products in 2026?
### 1. [Tungsten Robotic Process Automation](https://www.g2.com/products/tungsten-robotic-process-automation/reviews)
Tungsten Robotic Process Automation offers a comprehensive suite of automation solutions designed to streamline business processes through robotic process automation (RPA). Their platform enables organizations to automate repetitive tasks, enhance operational efficiency, and reduce costs. Tungsten's RPA tools are user-friendly and can be integrated with existing systems, allowing for seamless deployment across various industries. The vendor focuses on delivering scalable automation solutions that empower businesses to improve productivity and drive digital transformation.



**Who Is the Company Behind Tungsten Robotic Process Automation?**

- **Seller:** [Tungsten Automation](https://www.g2.com/sellers/tungsten-automation)
- **Year Founded:** 1985
- **HQ Location:** Denver, CO
- **Twitter:** @TungstenAI (6,445 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tungstenautomation/ (1,564 employees on LinkedIn®)






### 2. [Ushur](https://www.g2.com/products/ushur/reviews)
Ushur is a purpose-built Agentic CX Automation platform designed to streamline journeys across the entire customer lifecycle,  specifically for regulated industries. We set the standard for best-in-class self-service customer experiences, enabling customers to start, navigate, and complete complex requests end to end—without handoffs, callbacks, or loss of context. Designed from the ground up for healthcare, insurance, and financial services, Ushur AI agents operate at the highest levels of security, compliance, auditability, and control, ensuring trust is never compromised. The platform uniquely combines intelligent, agentic automation with seamless human handoff and industry-leading outbound capabilities, enabling proactive, two-way engagement across text, email, voice, and chat. At enterprise scale, Ushur helps organizations improve customer retention and customer growth, while reducing staff burden for customer service and delivering the fastest time to value through a no-code deployment.


**Average Rating:** 4.4/5.0
**Total Reviews:** 17
**How Do G2 Users Rate Ushur?**

- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)

**Who Is the Company Behind Ushur?**

- **Seller:** [Ushur](https://www.g2.com/sellers/ushur)
- **Year Founded:** 2014
- **HQ Location:** Santa Clara, California
- **LinkedIn® Page:** https://www.linkedin.com/company/ushur-me/ (219 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Insurance, Hospital & Health Care
- **Company Size:** 76% Mid-Market, 18% Enterprise


#### What Are Ushur's Pros and Cons?

**Pros:**

- Customer Support (5 reviews)
- Ease of Use (5 reviews)
- Helpful (5 reviews)
- Efficiency (4 reviews)
- Business Growth (3 reviews)

**Cons:**

- Missing Features (4 reviews)
- Software Bugs (3 reviews)
- Error Issues (2 reviews)
- Limited Features (2 reviews)
- Complexity (1 reviews)


### What Do G2 Reviewers Say About Ushur?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **exceptional customer support** from Ushur, enhancing collaboration and effectively addressing needs and challenges.
- Users praise the **ease of use** of Ushur, highlighting intuitive workflows and quick implementation.
- Users value the **exceptional customer support** from Ushur, enhancing collaboration and driving successful outcomes for their needs.
- Users commend Ushur for its **efficiency** , highlighting quick solutions and effective support for their needs.
- Users highlight the **significant productivity gains** from Ushur, thanks to responsive support and quick development cycles.

**Cons:**

- Users note the **lack of essential features** in Ushur, hindering the overall functionality and user experience.
- Users report **software bugs** in Ushur Studio, indicating a need for further development and testing of features.
- Users often face **error issues** with Ushur, experiencing untested releases and persistent bugs affecting functionality.
- Users note the **limited features** in Ushur, with some still in development causing bugs and manual workflow efforts.
- Users find the **complexity** of Ushur flows challenging, requiring significant IT expertise for development and maintenance.

#### What Are Recent G2 Reviews of Ushur?

**"[Simplifying Member Connections and Benefits!](https://www.g2.com/survey_responses/ushur-review-9982059)"**

**Rating:** 5.0/5.0 stars
*— Larissa A.*

[Read full review](https://www.g2.com/survey_responses/ushur-review-9982059)

---

**"[Ushur is a platform with great customer service  that is highly customizable to fit any  need.](https://www.g2.com/survey_responses/ushur-review-10169857)"**

**Rating:** 5.0/5.0 stars
*— Jonathan B.*

[Read full review](https://www.g2.com/survey_responses/ushur-review-10169857)

---



### 3. [Velory](https://www.g2.com/products/velory/reviews)
Velory streamlines IT and device lifecycle management for companies of all sizes. By integrating key systems like HRIS, user directory, leasing providers, retail suppliers, and MDM solutions, Velory enables businesses to manage their entire IT ecosystem in one place. From budgeting for employee hardware purchases to asset management and compliance with company policies, Velory simplifies the process, saving time and reducing complexity. Trusted by SMBs and enterprises alike, Velory helps companies centralize their IT infrastructure and create seamless onboarding experiences, improving efficiency and employee satisfaction.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Velory?**

- **Ease of Use:** 6.7/10 (Category avg: 8.9/10)

**Who Is the Company Behind Velory?**

- **Seller:** [Velory AB](https://www.g2.com/sellers/velory-ab)
- **Year Founded:** 2019
- **HQ Location:** Stockholm, Stockholm County, Sweden
- **LinkedIn® Page:** https://www.linkedin.com/company/velory-ab/ (44 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market


#### What Are Velory's Pros and Cons?

**Pros:**

- Customer Support (1 reviews)
- Management (1 reviews)



### What Do G2 Reviewers Say About Velory?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **responsive customer support** of Velory, providing effective control over orders and devices.
- Users value the **responsive and committed support** from Velory, ensuring effective control over orders and devices.


#### What Are Recent G2 Reviews of Velory?

**"[Velory/Möller Bil](https://www.g2.com/survey_responses/velory-review-11732694)"**

**Rating:** 5.0/5.0 stars
*— Erik G.*

[Read full review](https://www.g2.com/survey_responses/velory-review-11732694)

---



### 4. [Verbella CMG](https://www.g2.com/products/verbella-cmg/reviews)
SAP-focused automation solutions and expert services for AP automation, document processing, enterprise content management, and inherited OpenText/Tungsten Automation environments.



**Who Is the Company Behind Verbella CMG?**

- **Seller:** [Verbella CMG](https://www.g2.com/sellers/verbella-cmg)
- **Year Founded:** 2005
- **HQ Location:** West Chester, US
- **LinkedIn® Page:** https://www.linkedin.com/company/verbella/ (8 employees on LinkedIn®)






### 5. [Workflow86](https://www.g2.com/products/workflow86/reviews)
Streamline and automate highly complex workflows without writing any code. Faster, at lower cost, and so easy that anyone can do it.



**Who Is the Company Behind Workflow86?**

- **Seller:** [Workflow86](https://www.g2.com/sellers/workflow86)
- **Year Founded:** 2021
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** http://www.linkedin.com/company/workflow86 (6 employees on LinkedIn®)






### 6. [yunIO](https://www.g2.com/products/yunio/reviews)
yunIO is Theobald Software's cloud-based solution for SAP process automation, making SAP data and transactions consumable by cloud applications through simple REST services. It connects to any SAP system via function modules, tables, reports, or transactions, and its unique Transaction Feature enables controlling SAP transactions without SAP GUI — a capability unmatched by the classic SAP transaction recorder. Typical cloud applications such as Salesforce, Nintex, and Power Automate connect to yunIO with ease and minimal maintenance, making it a common bridge between on-premises SAP environments and platforms like Microsoft Power Platform or Azure. Built with enterprise-grade security standards in mind, yunIO combines robotic process automation for SAP transactions with straightforward, browser-based process design — no extensive SAP GUI training required for end users. Learn more and try it for free: https://theobald-software.com/en/yunio



**Who Is the Company Behind yunIO?**

- **Seller:** [Theobald Software](https://www.g2.com/sellers/theobald-software)
- **Year Founded:** 2004
- **HQ Location:** Stuttgart, DE
- **LinkedIn® Page:** https://www.linkedin.com/company/theobald-software/ (61 employees on LinkedIn®)
- **Phone:** +49 (0) 7 11 / 46 05 99 0







## What Is Digital Process Automation (DPA) Software?

[Process Automation Software](https://www.g2.com/categories/process-automation)

## What Software Categories Are Similar to Digital Process Automation (DPA) Software?

- [Business Process Management Software](https://www.g2.com/categories/business-process-management)
- [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms)
- [Workflow Management Software](https://www.g2.com/categories/workflow-management)


---

## How Do You Choose the Right Digital Process Automation (DPA) Software?

### What You Should Know About Digital Process Automation (DPA) Software

### What is Digital Process Automation (DPA) Software?

Digital process automation (DPA) software is a relative newcomer in the [process automation](https://www.g2.com/categories/process-automation) space. In some regards, it is a continuation of, and improvement to, traditional [business process management software](https://www.g2.com/categories/business-process-management), as it also helps define, automate, and report on processes that are intended to help optimize businesses to deliver on company goals. A key difference is that DPA involves an aspect of intelligence, or artificial intelligence, inasmuch as it is focused on providing an end-to-end solution to improve workflows and processes. As opposed to [robotic process automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa), which focuses on the automation of particular tasks, DPA provides a platform that is used to transform an entire business, providing an end-to-end approach to automation. These tools include the tools necessary to build applications, trigger integrations, and manage the processes associated with virtually any digital workflow. While these types of automation technologies are often perceived as fundamentally back-office solutions, successful companies are leveraging it for managing all aspects of workflow automation, including customer service, recruitment, leave management, and much more.

Key Benefits of DPA Software

- Increase productivity, to allow workers to focus on higher-level, human-centric tasks
- Boost efficiency by giving humans the automation tools they need to succeed
- Improve accuracy through tried-and-tested automation that removes the possibility of human error

### Why Use Digital Process Automation (DPA) Software?

Businesses often cite automation being too difficult and complicated to implement as a key concern. Therefore, many tremble in fear and do not even begin on their journey toward automation. However, the landscape provides easy-to-use, drag-and-drop friendly tools such as DPA software, which will quickly help business users get up and running with little to no IT support needed. By leveraging powerful and easy-to-use workflow automation software, one can look at business processes with a bird’s-eye view and streamline the processes that make up the core of a business. Instead of working on automating individual tasks, smart businesses are looking at revamping and transforming processes to change the way they are running their business as a whole.

**Revamp business processes —** Organizations can get set in their ways, becoming entrenched in how they do things. With DPA, they can intelligently think about and execute their processes in an automated fashion.

**Give power to the citizen developer —** DPA software allows the citizen developer the ability to iterate and create new business applications with an easy-to-use low-code or no-code interface.

**Reduce costs —** With this software, businesses can streamline their processes and increase efficiency, thus delivering desired outcomes with speed and precision. This increase in efficiency will often result in the reduction of costs, whether that be labor costs or software expenditure.

### Who Uses Digital Process Automation (DPA) Software?

As a software category which is aimed at improving a company’s workflow as a whole, it cuts across organizations and impacts the jobs of a large swath of business professionals, with benefits both internal as well external to the business.

**Human resources —** HR, or employee success, can use the technology to do everything from employee onboarding to facilitating document retrieval.

**Customer service —** Customer service agents or representatives can benefit from DPA with its capabilities to provide automated responses to customer queries.

**Finance and procurement —** Finance and procurement teams can improve their processes with automated invoicing, smarter procurement, payroll, and more.

**Sales and marketing —** Sales and marketing teams can build dynamic flows to help them with everything from pricing to personalized advertising, and everything in between.

### Kinds of Digital Process Automation (DPA) Software

DPA software is easy to use by definition. However, the solutions can differ in terms of the extent to which coding is necessary, or even possible, to use or improve the product.

**Low-code digital process automation (DPA) —** Allow business users to automate workflows quickly with minimal coding, reducing the need for extensive coding experience.

**No-code digital process automation (DPA) —** Provide drag-and-drop tools that enable businesses to develop software quickly without coding.

### Digital Process Automation (DPA) Software Features

DPA software not only allows citizen developers with minimal to no coding experience to streamline business processes. It also gives the user, or the company as a whole, visibility into the automation at work.

**Dashboards and Analytics—** Gives the organization the data visualization and analytical capabilities they need to be able to better understand the effectiveness of the solution. Users can also drill down into the effectiveness of particular processes within a broader workflow.

**Drag-and-drop interface —** Empowers users to build simple or complex workflows with a simple user-friendly interface

**Collaboration —** Allows individuals or teams to work together to create workflows.

[**Workflows**](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-automation) **—** Users can build simple or complex workflows, depending on their desired outcome as well as their skill level. Those looking to build more advanced workflows can typically use coding.

Other features of digital process automation software: [Workflow Mapping](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-mapping), [Document Management](https://www.g2.com/categories/digital-process-automation-dpa/f/document-management), [Logic & Conditions](https://www.g2.com/categories/digital-process-automation-dpa/f/logic-and-conditions), [Mobile Friendly Forms](https://www.g2.com/categories/digital-process-automation-dpa/f/mobile-friendly-forms), [Robotic Process Automation](https://www.g2.com/categories/digital-process-automation-dpa/f/robotic-process-automation).

### Trends Related to Digital Process Automation (DPA) Software

DPA software is the next step in the journey toward automation and digital transformation. For decades, companies have realized that business success frequently involves some aspect of digital transformation; businesses adopt technology and adapt their business processes to leverage digital tools and all they have to offer. In that spirit, businesses are turning to automation, increasingly AI-powered or smart automation, to boost or accelerate their digital transformation.

**Smart automation —** Companies have been turning toward automation for decades (perhaps centuries if one includes inventions like sewing and knitting machines). However, the 21st century has ushered in an era of intelligent automation in which artificial intelligence and other advanced technologies are making automation smarter by automatically optimizing workflows, suggesting improvements to processes, and more.

**Processes to workflows —** Businesses can easily get siloed, with particular departments getting hyper-focused on their particular processes and tasks. This has been a historical problem and remains a perennial one. However, there is a shift toward bringing businesses back together as a unified whole, and making sure there is a coherent workflow in place which joins the previously disparate parts of the whole. DPA and similar technologies are at the forefront of this trend and are helping to make this a reality.

### Potential Issues with Digital Process Automation (DPA) Software

**Job displacement —** With any automation tool, there is a risk and concern of the automation leading to job loss. Businesses must be aware of this challenge and have a duty to properly communicate the impact on employees.

**Integration —** Although by its very nature DPA integrates with a business’ existing systems, not all DPA software solutions can integrate with every other business software on the market, especially legacy ones.

**Internal buy-in struggles —** As with many forms of technological innovation, it can sometimes be a challenge to convince colleagues that it is necessary to implement a particular solution and that there must be a change to processes as they stand.

### Software and Services Related to Digital Process Automation (DPA) Software

DPA stands at the intersection between [process automation software](https://www.g2.com/categories/process-automation) and [rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad), as it provides a no-code or low-code platform that facilitates process automation.

**Automation —** On the automation front, DPA shares many features with [business process management (BPM)](https://www.g2.com/categories/business-process-management)software and [robotic process automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa), inasmuch as they all allow businesses to reach organizational goals by automating business processes. A business in the early stages of automation might look toward [process mining software](https://www.g2.com/categories/process-mining) to better understand their current processes.

**Rapid application development (RAD) software —** Businesses looking for broader-purpose tools which allow citizen developers to rapidly build applications should look at RAD software. These tools provide base-level code, scripts, and integrations so companies can prototype, build, or scale applications without developing complex infrastructures. Both developers and non-developers can use these tools to practice rapid application development with customized workflows and functionality.