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Avenue

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30 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
Serving customers since
2020

Profile Name

Star Rating

29
1
0
0
0

Avenue Reviews

Review Filters
Profile Name
Star Rating
29
1
0
0
0
Jared H.
JH
Jared H.
01/23/2024
Validated Reviewer
Review source: Organic

Never miss an SLA again

Avenue has been great for alerting. We hooked it up to Zendesk and Slack, and now, whenever a customer has an issue, Avenue automatically kicks a Zendesk ticket. It even fills in all the details about the customer, so our support team knows what’s up right away and can communicate with the rest of the team in Slack (since only the CX team uses Zendesk)
Taewan S.
TS
Taewan S.
12/25/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great automation software

It's an awesome software that has completely replaced my Airtable automations.
Harris S.
HS
Harris S.
12/13/2023
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

The Linear/Jira for Ops Teams

Avenue’s Ops Queue tool has saved us hours of digging and gives our exec team peace of mind know that tasks get closed out (according to the prescribed playbook). We’d thought about building a tool like this internally but decided against because it would require too much engineering time — with Avenue we could set up the alerts we needed around operations and account management in minutes using simple sql queries. Day 1 we were able to connect our Snowflake, Airtable, and Intercom to Avenue. Each day our ops team knows exactly what they need to work on at the exact time it happens and they have an accompanying playbook to figure out how to resolve.

About

Contact

HQ Location:
New York, New York

Social

@UseAvenue

What is Avenue?

Avenue is a data observability platform that helps companies monitor and analyze their data in real-time. Our platform allows users to create monitors that track specific events or conditions in their data warehouse using SQL or other database types (like Airtable or Google Sheets). Monitors generate signals, which are like tickets or individual units of work, representing a single row of data from our customers' databases. These signals can be used to trigger notifications, create incidents for tracking progress and state, and can be sent to various subscriber destinations such as Slack, SMS, Email, etc. Avenue integrates with popular tools like Slack, Zendesk, and Customer.io to help users receive alerts and execute workflows seamlessly. With Avenue, operations teams can easily monitor important business events and take proactive actions based on the insights gained from the monitored data.

Details

Year Founded
2020