--- title: Tonkean Reviews meta\_title: 'Tonkean Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how Tonkean works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- ### Tonkean Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **easy-to-use AI automation** and no-code builder of Tonkean, enhancing their business processes effectively. [(3 mentions)](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=1559450&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Tonkean, especially enjoying its intuitive no-code builder for automation. [(3 mentions)](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=1559997&qs=pros-and-cons#reviews) Users appreciate the **automation efficiency** of Tonkean, significantly enhancing their business workflows with no-code solutions. [(2 mentions)](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=2002346&qs=pros-and-cons#reviews) Users are thrilled with Tonkean's **customizability** , enabling them to optimize business processes through automation and tailor solutions. [(2 mentions)](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=1559420&qs=pros-and-cons#reviews) Users value the **customization capabilities** of Tonkean, enhancing their business processes through automation and tailored solutions. [(2 mentions)](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=1560327&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , needing guidance to effectively use Tonkean and build with it. [(2 mentions)](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=1560850&qs=pros-and-cons#reviews) Users report a **steep learning curve** with Tonkean, making it challenging to navigate its many features effectively. [(1 mentions)](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=2502011&qs=pros-and-cons#reviews) Users face **connectivity issues** with Tonkean, repeatedly needing to explain integrations to their IT teams. [(1 mentions)](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=2502042&qs=pros-and-cons#reviews) Users find that Tonkean involves **difficult learning** , needing guidance to effectively utilize its capabilities. [(1 mentions)](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=2002340&qs=pros-and-cons#reviews) Users find the **insufficient learning resources** of Tonkean hinder their ability to effectively use the tool independently. [(1 mentions)](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=2002372&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Tonkean ##### 1. Automation Users love the **easy-to-use AI automation** and no-code builder of Tonkean, enhancing their business processes effectively. [ See 3 mentions ](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=1559450&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Solid AI automation" What do you like about Tonkean? Very useful in easily utilising AI automation in porcurement uses. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Powerful no-code automations" What do you like about Tonkean? I love Tonkean's no-code builder, which lets us optimize our business processes with automation and customization. The support team is fantastic too, ##### 2. Ease of Use Users appreciate the **ease of use** of Tonkean, especially enjoying its intuitive no-code builder for automation. [ See 3 mentions ](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=1559997&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Solid AI automation" What do you like about Tonkean? Very useful in easily utilising AI automation in porcurement uses. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Powerful no-code automations" What do you like about Tonkean? I love Tonkean's no-code builder, which lets us optimize our business processes with automation and customization. The support team is fantastic too, ##### 3. Automation Efficiency Users appreciate the **automation efficiency** of Tonkean, significantly enhancing their business workflows with no-code solutions. [ See 2 mentions ](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=2002346&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Powerful no-code automations" What do you like about Tonkean? I love Tonkean's no-code builder, which lets us optimize our business processes with automation and customization. The support team is fantastic too, ![azrul h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "azrul h.") AH azrul h. Mid-Market (51-1000 emp.) 4.5/5 "Easy process for the automation" What do you like about Tonkean? Using the no-code builder has been my favorite feature of Tonkean. Optimizing our Outsource business with the automation and customization option has ##### 4. Customizability Users are thrilled with Tonkean's **customizability** , enabling them to optimize business processes through automation and tailor solutions. [ See 2 mentions ](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=1559420&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Powerful no-code automations" What do you like about Tonkean? I love Tonkean's no-code builder, which lets us optimize our business processes with automation and customization. The support team is fantastic too, ![azrul h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "azrul h.") AH azrul h. Mid-Market (51-1000 emp.) 4.5/5 "Easy process for the automation" What do you like about Tonkean? Using the no-code builder has been my favorite feature of Tonkean. Optimizing our Outsource business with the automation and customization option has ##### 5. Customization Users value the **customization capabilities** of Tonkean, enhancing their business processes through automation and tailored solutions. [ See 2 mentions ](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=1560327&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Powerful no-code automations" What do you like about Tonkean? I love Tonkean's no-code builder, which lets us optimize our business processes with automation and customization. The support team is fantastic too, ![azrul h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "azrul h.") AH azrul h. Mid-Market (51-1000 emp.) 4.5/5 "Easy process for the automation" What do you like about Tonkean? Using the no-code builder has been my favorite feature of Tonkean. Optimizing our Outsource business with the automation and customization option has ### 5 Cons or Disadvantages of Tonkean ##### 1. Learning Curve Users find the **learning curve challenging** , needing guidance to effectively use Tonkean and build with it. [ See 2 mentions ](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=1560850&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Solid AI automation" What do you dislike about Tonkean? Takes a little time to get used of it and learning how to use effectivly. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Powerful no-code automations" What do you dislike about Tonkean? One downside of Tonkean is that it requires some education and guidance from the Tonkean team to get comfortable with building using the tool. Having ##### 2. Complexity Users report a **steep learning curve** with Tonkean, making it challenging to navigate its many features effectively. [ See 1 mentions ](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=2502011&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Tonkean will change the way you work" What do you dislike about Tonkean? Some users may find the learning curve of Tonkean a bit steep, particularly if they are unfamiliar with workflow automation. Navigating the platform's ##### 3. Connectivity Issues Users face **connectivity issues** with Tonkean, repeatedly needing to explain integrations to their IT teams. [ See 1 mentions ](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=2502042&qs=pros-and-cons#reviews) See Related User Reviews ![Sam E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam E.") SE Sam E. Enterprise (\> 1000 emp.) 5.0/5 "Everything is Possible" What do you dislike about Tonkean? For each connection to enterprise tools I need, I must reintroduce Tonkean to my IT team, explain the use case, and share the security environment. ##### 4. Difficult Learning Users find that Tonkean involves **difficult learning** , needing guidance to effectively utilize its capabilities. [ See 1 mentions ](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=2002340&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Powerful no-code automations" What do you dislike about Tonkean? One downside of Tonkean is that it requires some education and guidance from the Tonkean team to get comfortable with building using the tool. Having ##### 5. Insufficient Learning Resources Users find the **insufficient learning resources** of Tonkean hinder their ability to effectively use the tool independently. [ See 1 mentions ](https://www.g2.com/products/tonkean/reviews?filters%5Bsentiment_snippet%5D=2002372&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Powerful no-code automations" What do you dislike about Tonkean? One downside of Tonkean is that it requires some education and guidance from the Tonkean team to get comfortable with building using the tool. Having ![Sam E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam E.") SE Sam E. Associate Director, Legal Operations Enterprise (\> 1000 emp.) 8/16/2024 "Everything is Possible" 5/5 What do you like best about Tonkean? I don't need to wait for my internal IT team to create or complete a workflow. Once connected, we can configure the tool to fit my processes. I don't not feel limited with the out-of-the box functionality of our large enterprise software tools since I can augment them with Tonkean. I have a great relationship with the team I work with at Tonkean. Their deep knowledge of the tool, the tools we integrate with, and the industry in general allows me to trust them and grow my tech knowledge. Review collected by and hosted on G2.com. What do you dislike about Tonkean? For each connection to enterprise tools I need, I must reintroduce Tonkean to my IT team, explain the use case, and share the security environment. Review collected by and hosted on G2.com. What problems is Tonkean solving and how is that benefiting you? Rather than buying an expensive and complicated OCR tool, we created a Tonkean workflow to identify new documents and use Google OCR to read them. This allows us to search on the contents of the documents rather than just the filename. A full text search like this enables me to look for any keyword accross our full population of contracts to have the confidence that nothing is missed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Abulfaz S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abulfaz S.") AS Abulfaz S. Enterprise Resources Planning Specialist Small-Business (50 or fewer emp.) 6/6/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "One of the best" 5/5 What do you like best about Tonkean? I come across Tonkean recently and in the beginning it was little difficult to understand modules and solutions work, but then I loved it and can say that it reduced a lot of time for our procurement team, a lot of automatizations, easy solutions and mainly low code background for admins. By the way I like support team especially Talia who assist us a lot and never delays with response and solutions! Review collected by and hosted on G2.com. What do you dislike about Tonkean? As a normal tools it has sometimes it lags, but thanks to support team it fixes immediately, also as a administrator of such tools can say would be better to have it more user friendly. Review collected by and hosted on G2.com. What problems is Tonkean solving and how is that benefiting you? Mostly it helpes to reduce time of procurement team to not open several tools, reports and sheets, with integration of other tools, it saved a lot of time and users are managed to do all there work without leaving Tonkean Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Oana Stefania M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oana Stefania M.") OM Oana Stefania M. Purchasing Specialist Mid-Market (51-1000 emp.) 12/5/2024 "Apply and try it" 4.5/5 What do you like best about Tonkean? The ideas, the details and doing the work so much faster than you normally do by your own. Review collected by and hosted on G2.com. What do you dislike about Tonkean? It had taken some time until i get used to it but then it gets so much easier. Review collected by and hosted on G2.com. What problems is Tonkean solving and how is that benefiting you? Seeing the full version of the process, how to deal with it and what can you do to improve it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Enterprise (\> 1000 emp.) 8/25/2024 "10/10 Would Recommend!" 5/5 What do you like best about Tonkean? Tonkean has been such great support to our team. The automations have created a seamless experience for our internal stakeholders with our day-to-day tasks. Adding a new automation is easy and straight forward as well. The support we receive from the Tonkean team has been nothing short of friendly, and helpful. Review collected by and hosted on G2.com. What do you dislike about Tonkean? No downsides to Tonkean that we have yet experienced. Review collected by and hosted on G2.com. What problems is Tonkean solving and how is that benefiting you? Tonkean is automating our Google Forms from being manual, to being a seamless task for our legal team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Isha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isha P.") IP Isha P. Graduate Student Researcher Small-Business (50 or fewer emp.) 11/13/2024 "User experience" 5/5 What do you like best about Tonkean? It is trusted by bigger brands, provides super good features. Review collected by and hosted on G2.com. What do you dislike about Tonkean? Nothing as of now. I am using it for a bunch of projects Review collected by and hosted on G2.com. What problems is Tonkean solving and how is that benefiting you? It helps me with email management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Enterprise (\> 1000 emp.) 11/28/2024 "Solid AI automation" 3.5/5 What do you like best about Tonkean? Very useful in easily utilising AI automation in porcurement uses. Review collected by and hosted on G2.com. What do you dislike about Tonkean? Takes a little time to get used of it and learning how to use effectivly. Review collected by and hosted on G2.com. What problems is Tonkean solving and how is that benefiting you? Automation in the processes that have lots of manual needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Serhat T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Serhat T.") ST Serhat T. IT Infrastructure Manager Automotive Mid-Market (51-1000 emp.) 6/7/2023 "Great process builder for logistics" 4.5/5 What do you like best about Tonkean? It works as a single platform you can use to manage a dozen different areas of your work. We've made use of the data connection, status tracking, and apps, as well as the no-code builder Review collected by and hosted on G2.com. What do you dislike about Tonkean? 1. It slows down a lot and stutters when we're working with larger datasets. 2. It's hard to pick up for new hires, so the onboarding period usually takes longer. The interface even confuses us current users soetimes Review collected by and hosted on G2.com. What problems is Tonkean solving and how is that benefiting you? Tonkean helped us transform our inventory and fleet management processes. The floor work used to be done mostly manually with data being entered int an Excel sheet. Ths was a pain to keep in sync and very very prone to human error. But with Tonkean, we were able to design flows for literally all aspects of these areas which helped us automate a lot of things and keep everything udner one roof to save time from having to pass data around different tools. We've even designed apps so our floor personnel can quickly log an submit their records and other documentation. It's been a treat to have and has definitely saved us a bunch of time from not having to integrate data by hand, and money by minimizing costly errors in inventory/loading Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kristina K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristina K.") KK Kristina K. International Newstrade Manager Small-Business (50 or fewer emp.) 6/6/2023 "A Perfect Solution" 5/5 What do you like best about Tonkean? Tonkean's seamless integration, personalized process experiences, and AI-powered automation are the standout features that I love the most. It effortlessly integrates with existing systems, provides tailored solutions for each requestor, and automates routine tasks, freeing up time for valuable work. Tonkean truly enhances efficiency and delivers exceptional results. Review collected by and hosted on G2.com. What do you dislike about Tonkean? Tonkean is an exceptional platform that leaves me with nothing to improve. Its seamless integration, personalized process experiences, and AI-powered automation are flawless. From start to finish, Tonkean delivers outstanding performance and efficiency. I couldn't ask for a better solution. Review collected by and hosted on G2.com. What problems is Tonkean solving and how is that benefiting you? Tonkean has been a game-changer in managing my invoices efficiently. With its seamless integration, I can effortlessly connect Tonkean to my existing invoicing systems, eliminating manual data entry and reducing errors. The platform's AI-powered automation streamlines the invoice processing workflow, from intake to resolution, saving me valuable time and ensuring prompt payment. Tonkean's personalized process experiences also allow me to tailor invoice handling based on specific requirements, further enhancing accuracy and efficiency. Thanks to Tonkean, managing my invoices has become a breeze. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![badrul a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "badrul a.") BA badrul a. Mid-Market (51-1000 emp.) 6/13/2023 "Easy AI automation for business tasks" 4.5/5 What do you like best about Tonkean? Transforming our business process into an automated process has significantly increased our revenue, as we now produce twice our product volume using the Tonkean AI process. Review collected by and hosted on G2.com. What do you dislike about Tonkean? I don't see any downsides to Tonkean, except they have dramatically helped us with our business management and process. Review collected by and hosted on G2.com. What problems is Tonkean solving and how is that benefiting you? Email management and automation are two main benefits of deploying Tonkean. Our employees can now focus on critical business decisions and revenue rather than simple daily tasks that can be automated. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![azrul h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "azrul h.") AH azrul h. Mid-Market (51-1000 emp.) 5/23/2023 "Easy process for the automation" 4.5/5 What do you like best about Tonkean? Using the no-code builder has been my favorite feature of Tonkean. Optimizing our Outsource business with the automation and customization option has boosted our workflows. Review collected by and hosted on G2.com. What do you dislike about Tonkean? None. Tonkean has been helpful and delivered a satisfactory result for our business, thus making me have no dislike for the software. Review collected by and hosted on G2.com. What problems is Tonkean solving and how is that benefiting you? The best of Tonkean is that we can now rearrange and redraw our business process and automate some of the tasks. Easy Builder lets us create the system ourselves without the need to use third-party services. Review collected by and hosted on G2.com. 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