
Customer data platforms (CDPs) are used to consolidate and integrate customer data into one single database. These tools offer marketing teams relevant insights needed to run campaigns. A CDP can grab information from online and offline sources such as websites, mobile apps, and email platforms to offer a complete view of the customer. After retrieving this data, a CDP can then help organizations predict the optimal next move with a particular customer. This allows businesses to learn what needs to be done to retain specific customers. A CDP can also be used by customer service teams to cater their support to each individual. Marketing automation software, data warehouse software, and other platforms that store data can typically integrate with a CDP.
There are a few different types of CDPs to help businesses with varying use cases. A data CDP is the most common system of unified customer data to create a single consumer profile. A campaign CDP is used for campaign management, cross-channel, and multichannel marketing hubs. And an analytics CDP is strictly for the analysis of the type of data it holds.
To qualify for inclusion in the Customer Data Platforms (CDP) category, a product must:
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We are building an end-to-end platform that will allow any restaurant brand, big or small, to weave together its own version of a world-class digital ecosystem. Our integrated solutions streamline operations, enhance customer relationships and deliver amazing customer experiences
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Capillary CDP+ is an AI-powered platform that unifies customer data across channels, providing a 360° view of customers. With seamless data aggregation, enhanced security, and smarter decision-making, it enables hyper-personalized engagement strategies that drive ROI.
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Captain Metrics is much more than a Customer Data Platform (CDP). Cross-device Unification, Multi-channel Attribution & Real-time Marketing Automation.
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Castled is a next-generation customer engagement platform that leverages the power of your existing cloud data warehouse—such as Snowflake, BigQuery, Redshift, or Postgres—to create personalized marketing campaigns without duplicating data. Unlike traditional platforms, Castled operates directly on your data warehouse, ensuring enhanced data security, consistency, and cost-effectiveness. Key Features and Functionality: - Visual Audience Builder: Craft tailored customer segments through an intuitive, no-code interface, eliminating the need for SQL knowledge or engineering support. - Workflow Automation: Design and execute omnichannel customer journeys with real-time triggers and branching conditions, facilitating seamless engagement across multiple channels. - Data Activation: Synchronize customer data from your warehouse to external tools, enabling efficient data flow and utilization without data duplication. - Engagement Actions: Gain comprehensive insights into customer interactions, allowing for data-driven decision-making and campaign optimization. - Push Delivery Booster: Achieve industry-leading push delivery rates, ensuring your messages reach the intended audience effectively. Primary Value and Problem Solved: Castled addresses the limitations of traditional customer engagement platforms by eliminating the need to store customer data externally, thereby enhancing data security and compliance. By operating directly on your data warehouse, it ensures data consistency and reduces costs associated with data duplication and volume-based pricing models. This approach empowers marketers to create complex, personalized campaigns efficiently, without relying on technical teams, and accelerates time-to-value by utilizing existing data infrastructure.
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Customer Data Platform & CRM perfectly adjusted for retail, pharma industry, hospitality, e-commerce, and entertainment industry. Strong focus on enriching digital data with offline sources to achieve a true 360-degree customer view. CDP & CRM CareCloud is a marketing and loyalty platform for teams focused on increasing CLV, retention rate, RFM metrics, and relationship management.
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This description is provided by the seller.
Celebrus – Real-Time Digital Identity & Data Platform Celebrus empowers enterprises to unlock the full value of their customer data by delivering real-time, first-party identity and behavioral insights across marketing, fraud prevention, and analytics. Unlike legacy CDPs, fraud tools, or analytics platforms, Celebrus captures and connects every customer interaction — across channels, devices, and sessions — in milliseconds. The result is a persistent digital identity and a single, trusted source of truth for every team. With Celebrus AI-Ready solutions you get what most CDPs cannot deliver: Full-Journey Data Capture: Real-time, tag-free, first-party data collection across every digital touchpoint. Persistent Digital Identity Resolution: Resolve identity seamlessly across channels, sessions, and devices for a single customer view. Fraud Prevention Beyond Login: Stop fraud before authentication and across the entire journey with contextual, behavioral, and biometric evidence. Marketing Personalization in Real Time: Deliver individualized, consented customer experiences the instant they happen. Analytics Without Limits: Enable faster, deeper insights with clean, connected, and transparent customer data — always within your four walls. Privacy & Compliance by Design: Data never leaves your environment (VPC-ready) with a fully transparent audit trail. • Marketing Teams use Celebrus to power personalization, boost engagement, and maximize ROI with real-time activation. • Fraud & Risk Teams use Celebrus to stop fraud earlier, improve identity verification, and protect revenue with adaptive, evidence-based defense. • Data & Analytics Teams use Celebrus to unify siloed data, accelerate time to insight, and trust the accuracy of every decision. Celebrus is the missing layer in today’s martech, fraud, and analytics stacks: a real-time data foundation that delivers measurable business outcomes.
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Cinch is a marketing automation platform—built on an enterprise-level customer data platform. Why does that matter? Because the success of your marketing communications rests on the power of your customer database. If you have outdated or duplicated contacts slowing down your system, it shows in your marketing performance. Built from the ground up to support multi-location businesses, Cinch specializes in local business marketing and data science. With a strong focus on customer retention, Cinch keeps your customers engaged throughout the buying process with robust automated journeys. Choose from a library of industry-specific templates or create a custom masterpiece. Headquartered in Draper, Utah, Cinch also offers lighter versions of its software for small-business leaders ready to boost revenue growth via customer retention strategies.
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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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An intelligent customer segmentation and behavioral analysis AI that transforms how you understand and engage with your customers. Cohorts AI identifies the “range” of usage patterns customers generate when using software and maps each customer’s journey through your product, revealing the usage patterns that define adoption and growth from tens of billions of telemetry events. The enriched view of customers’ usage is then indexed by business KPIs such as ARR, Net Dollar Retention (NDR) and Support Effort to advance or control product adoption that drives “Cohort shift”. Cohorts AI empowers Product Management, Marketing & GTM StratOps to understand the true range of usage and how best to lead customers through product adoption. This allows leaders to pinpoint friction, drive feature adoption, and position the right feature or action at the right time. By connecting usage behavior with business outcomes, Cohorts AI enables teams to take action at scale through the full lifecycle of product adoption and usage.
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Comsense Technologies is a global Marketing Technology and Analytics Services Company, which drives a unique competitive edge for delivering actionable insights, enabling accelerated business growth and outcomes with scalable, cost effective and customer centric engagement approach. Our services include Strategy Consulting, End to End Implementation, Campaign Management, Custom Development, Tool Evaluation, APIs and Integration, Migration and Managed Services. Our solutions that help in business transformation consist of: • Dynamic segmentation & marketing automation • Marketing attribution & channel optimization • Next best action using AI-ML • CLTV - cross sell, upsell • Churn prediction & reduction • Customer retention / loyalty • Customer onboarding-KYC • CDP - SVOC, profile enrichment & regulatory compliance • Centralized insights for data driven decisions • IoT based dashboards Comsense Technologies' cognitive omnichannel Customer Engagement platform enables organizations to predict the next move of each customer and proactively in real-time. By targeting every customer with highly engaging content at the right place and time across every channel eventually empowers companies to build brand loyalty.
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ConversionControl helps companies that do Online Marketing to Grow and Maximize Profits through managing all the Contacts generated. To grow steadily, acquiring new customers is no longer enough. Marketing costs are constantly increasing and to get the most out of every single euro invested in marketing and advertising it is necessary to create a System to maximize the results. Companies today do not know where to start to optimize their marketing system and create a single automated flow with the sales department to have Complete Control of the Growth. The application of the Growth Formula®️ will allow you to create a Method for controlling your business growth, through strategies for maximizing your contacts, avoiding to take decisions based on personal opinions. - Create a centralized database of your contacts - Automate your sales processes - Monitor performance and KPIs in real time
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CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI. The CrossEngage Customer Data and Prediction Platform collects and unifies first-party data from all sources. Hence, every marketer can determine relevant audiences through the unique power of predictive CRM and no-code modeling. With built-in audience management, campaigns can be targeted to the most valuable customers and data can be activated for engaging cross-channel customer journeys. A team of experts supports brands in realizing a customer-centric approach from onboarding to growth to ensure the success of every client. To meet rising consumers’ privacy and legal expectations, CrossEngage fulfills the highest security and privacy standards. The software vendor hosts all data in the European Union and works with renowned security and privacy experts.
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Personalised marketing powered by superior data capabilities. Custobar, the only true, European CDP and marketing platform for retail, excels in transforming complex customer data into personalised marketing, customer experience and loyalty across all channels.
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Ignitho’s CDP accelerator allows implementations in as little as 2 Weeks. By keeping the AI use cases front and center, the CDP accelerator provides an integrated solution framework. our CDP implementation is not just an aggregated repository of customer data with visualizations and basic segmentations. It comes with: 1.Pre-built AI models 2.API based Real-Time Integration of AI Insights 3.Advanced What-If Analysis 4.No Data Duplication 5.Rapid Data Integration with Predefined Schemas
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This description is provided by the seller.
Datajoin is a SaaS platform designed to help B2B marketers seamlessly integrate their marketing technology stacks through proprietary 'Micro Integrations.' By connecting leading web analytics tools like Google Analytics and Adobe Analytics with CRM systems such as Salesforce, Datajoin provides a unified view of the customer journey. This integration enables marketing and sales teams to bridge data silos, leading to more informed decision-making and optimized marketing strategies. Key Features and Functionality: - Micro Integrations: Datajoin's unique, no-code integrations synchronize customer data between various marketing applications without the need for engineering resources, facilitating quick and efficient data consolidation. - Comprehensive Data Modeling: The platform expertly structures and organizes data from multiple sources, ensuring it's ready for downstream analysis and applications, thereby providing a scalable, high-quality data foundation. - Extensive Integrations: Datajoin supports integration with top web analytics and CRM platforms, including Google Analytics, Adobe Analytics, and Salesforce, enabling a cohesive marketing technology ecosystem. Primary Value and User Solutions: Datajoin addresses the common challenge of fragmented marketing technology stacks by providing seamless integrations that unify disparate data sources. This unification empowers marketing and sales teams with actionable insights, leading to improved customer targeting, enhanced campaign performance, and a more streamlined customer journey. By eliminating the need for extensive engineering resources and reducing integration timelines from months to days, Datajoin significantly enhances operational efficiency and marketing effectiveness.
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