EDIT: I spoke with their product success team post-review and they genuinely did try to solve my problem, but they confirmed we were using the product correctly. For event based systems like ours at Potions (we're an email product, kind of like Mailchimp on auto-pilot) we emit a lot of "small" event data like opens/clicks, and that tends to eat up MARs pretty fast. Better to build the solution in-house in these cases. Fivetran is probably better for lower volume/larger row data. Their pricing hits an interesting "logarithmic curve" that we seemed to be nearing the peak of. I'd imagine folks with more volume & revenue than us might be fine using it, so I'm bumping my review to a 4.

It’s easy to use and straightforward—simple enough for a marketer to pick up and use without much effort.

It's a reliable piece of infrastructure that I can have faith it is well engineered and supported.