Signpost
Signpost is an AI-powered communications platform built for home service contractors. It uses AI voice agents, instant responders, and AI SMS to help small businesses be the first to respond to every customer. AI Voice Agent: Signpost's AI Voice Agent picks up 24/7, greets callers in a natural voice, answers common FAQ, and captures lead details. Instant Responders: Signpost's Instant Responders send a personalized message to customers who reach out on platforms like Angi, Thumbtack, or Facebook. AI SMS: Signpost's AI SMS responds to incoming leads, qualifies their request, and keeps the conversation moving, even after-hours or on the job. Messaging Hub: Signpost's Messaging Hub brings every customer conversation, including inbound calls, texts, and inquiries on platforms like Angi and Thumbtack, into a single inbox.
Average Rating: 3.7/5.0
Total Reviews: 56
How Do G2 Users Rate Signpost?
- Has the product been a good partner in doing business?: 7.0/10 (Category avg: 8.9/10)
- Workflow Capability: 6.3/10 (Category avg: 8.5/10)
- Contact & Account Management: 8.3/10 (Category avg: 8.7/10)
- Opportunity & Pipeline Mgmt.: 8.3/10 (Category avg: 8.6/10)
Who Is the Company Behind Signpost?
- Seller: Signpost
- Year Founded: 2010
- HQ Location: Austin, TX
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Twitter: @Signpost
2,306 Twitter followers -
LinkedIn® Page: www.linkedin.com
125 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Consumer Services, Marketing and Advertising
- Company Size: 84% Small, 7% Large
What Do G2 Reviewers Say About Signpost?
AI-generated summary from verified user reviews
Pros
- Users value the automation capabilities of Signpost, enhancing customer management and boosting business efficiency effortlessly.
- Users find Signpost to be easy to use, with straightforward setup and stress-free navigation for managing customer interactions.
- Users value the automation features of Signpost for saving time and enhancing customer engagement effortlessly.
- Users appreciate the helpful email feature of Signpost that automates follow-ups and saves time effectively.
- Users value the time efficiency of Signpost, benefiting from automated customer management and reduced manual tasks.
Cons
- Users experience slow loading times, especially with large contact lists, affecting the overall efficiency of the app.
- Users feel that Signpost has slow performance, especially with large contact lists and loading certain pages.
- Users find the dashboard challenging and unclear, leading to frustration with navigation and limited customization options.
- Users find data inaccuracy frustrating, as outdated information complicates the effectiveness of the Signpost dashboard.
- Users find the incomplete information on the dashboard frustrating, making it hard to navigate and understand data effectively.
What Are Recent G2 Reviews of Signpost?
"Seamless Communication Hub with Marketing Automation"
Rating: 4.5/5.0 stars
— RAHUL K.
"Boosts Customer Relations with Ease"
Rating: 4.0/5.0 stars
— Julia E.

