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Best CRM Software for Small Business - Page 12

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall CRM category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business CRM to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business CRM category.

In addition to qualifying for inclusion in the CRM Software category, to qualify for inclusion in the Small Business CRM Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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170 Listings in Small Business CRM Available

  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gain more customers, optimize your business and earn more money - with Simply CRM. It's the CRM that you will actually use: Easy-to-use, with visual overviews. All-in-one platform - including CRM, Hel

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Simply CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Affordable
    1
    Customer Support
    1
    Easy Access
    1
    Efficiency
    1
    Cons
    Performance Issues
    2
    Limited Customization
    1
    Slow Loading
    1
    Slow Performance
    1
    View Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Simply CRM features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.6
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Copenhagen K
    Twitter
    @simplyCRMcom
    100 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gain more customers, optimize your business and earn more money - with Simply CRM. It's the CRM that you will actually use: Easy-to-use, with visual overviews. All-in-one platform - including CRM, Hel

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 23% Mid-Market
Simply CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Affordable
1
Customer Support
1
Easy Access
1
Efficiency
1
Cons
Performance Issues
2
Limited Customization
1
Slow Loading
1
Slow Performance
1
View Limitations
1
Simply CRM features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.8
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.6
9.0
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Year Founded
2011
HQ Location
Copenhagen K
Twitter
@simplyCRMcom
100 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With over 20 years of focus on the distribution industry, White Cup enables distributors to easily access revenue intelligence information to manage relationships and interactions with customers and p

    Users
    No information available
    Industries
    • Wholesale
    • Industrial Automation
    Market Segment
    • 59% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TDF CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Simplicity
    1
    User-Friendly
    1
    Cons
    Feature Issues
    1
    Limited Features
    1
    Missing Features
    1
    Not Intuitive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TDF CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.9
    7.1
    Workflow Capability
    Average: 8.5
    8.1
    Contact & Account Management
    Average: 8.6
    7.8
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    White Cup
    HQ Location
    Garden City, ID
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With over 20 years of focus on the distribution industry, White Cup enables distributors to easily access revenue intelligence information to manage relationships and interactions with customers and p

Users
No information available
Industries
  • Wholesale
  • Industrial Automation
Market Segment
  • 59% Mid-Market
  • 37% Small-Business
TDF CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Simplicity
1
User-Friendly
1
Cons
Feature Issues
1
Limited Features
1
Missing Features
1
Not Intuitive
1
TDF CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.9
7.1
Workflow Capability
Average: 8.5
8.1
Contact & Account Management
Average: 8.6
7.8
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
White Cup
HQ Location
Garden City, ID
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®

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Entry Level Price:$26 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build Enduring Relationships with GoldMine Your business depends on building close, long-lasting relationships. Strong relationships generate more sales and support, improve client satisfaction, and

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 68% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GoldMine Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Organization Efficiency
    1
    Cons
    Not User-Friendly
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoldMine features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.9
    7.2
    Workflow Capability
    Average: 8.5
    8.1
    Contact & Account Management
    Average: 8.6
    7.0
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MacSonik
    Year Founded
    2020
    HQ Location
    Noida, IN
    Twitter
    @macsonik1
    4 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Build Enduring Relationships with GoldMine Your business depends on building close, long-lasting relationships. Strong relationships generate more sales and support, improve client satisfaction, and

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 68% Small-Business
  • 25% Mid-Market
GoldMine Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Organization Efficiency
1
Cons
Not User-Friendly
1
GoldMine features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.9
7.2
Workflow Capability
Average: 8.5
8.1
Contact & Account Management
Average: 8.6
7.0
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
MacSonik
Year Founded
2020
HQ Location
Noida, IN
Twitter
@macsonik1
4 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidate

    Users
    No information available
    Industries
    • Financial Services
    • Accounting
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shape Software Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Email Marketing
    2
    Lead Management
    2
    Automation
    1
    Automation Features
    1
    Automation Focus
    1
    Cons
    CRM Issues
    2
    Editing Limitations
    2
    Expensive
    2
    Poor Customer Support
    2
    Poor Technical Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shape Software features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Workflow Capability
    Average: 8.5
    9.1
    Contact & Account Management
    Average: 8.6
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    HQ Location
    Irvine, California
    Twitter
    @ShapeBizTech
    663 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidate

Users
No information available
Industries
  • Financial Services
  • Accounting
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
Shape Software Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Email Marketing
2
Lead Management
2
Automation
1
Automation Features
1
Automation Focus
1
Cons
CRM Issues
2
Editing Limitations
2
Expensive
2
Poor Customer Support
2
Poor Technical Support
2
Shape Software features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.6
Workflow Capability
Average: 8.5
9.1
Contact & Account Management
Average: 8.6
8.8
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Company Website
HQ Location
Irvine, California
Twitter
@ShapeBizTech
663 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Solid Performers CRM is one of the very few SAAS CRM Software which is capable of performing multiple functions which includes lead management, Lead Followup Management, Client Management, Client Foll

    Users
    No information available
    Industries
    • Real Estate
    • Electrical/Electronic Manufacturing
    Market Segment
    • 72% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Solid Performers CRM features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Workflow Capability
    Average: 8.5
    9.8
    Contact & Account Management
    Average: 8.6
    9.3
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Bangalore, Karnataka
    Twitter
    @SolidPerformers
    195 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Solid Performers CRM is one of the very few SAAS CRM Software which is capable of performing multiple functions which includes lead management, Lead Followup Management, Client Management, Client Foll

Users
No information available
Industries
  • Real Estate
  • Electrical/Electronic Manufacturing
Market Segment
  • 72% Small-Business
  • 25% Mid-Market
Solid Performers CRM features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
10.0
Workflow Capability
Average: 8.5
9.8
Contact & Account Management
Average: 8.6
9.3
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Year Founded
2015
HQ Location
Bangalore, Karnataka
Twitter
@SolidPerformers
195 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®