What I like best about Solid Performers CRM is its highly flexible contact and account record structure, which fits my day-to-day business intelligence work at TechVision Solutions Stuttgart perfectly. The custom fields feature is my absolute favorite. I created custom fields to log prospect details such as digital transformation timelines, incumbent vendors, and estimated annual IT spending. I tested this workflow heavily during our Q2 lead campaign targeting manufacturing firms across Baden-Württemberg, including Maschinenbau Ulm. Back when we were using Apptivo, I once shared an outdated Excel sheet with our sales team for the Maschinenbau Ulm outreach, and the document listed the wrong incumbent cloud vendor. That nearly ruined their discovery call. Now all my research lives directly on the prospect’s CRM profile. Sales reps can open the account and instantly view all my compiled intelligence, so there is no more risk of sending old, incorrect spreadsheets. The activity timeline tied to each account is another huge asset. Every call, email and follow-up task logged by sales appears on the profile. I regularly review these logs to spot market-wide trends. For instance, I noticed dozens of manufacturing prospects repeatedly complaining about slow support from their existing cloud provider, and I used those CRM entries to build a competitor analysis report for our leadership team. The simple reporting dashboard is great too; I don’t need complex BI tools to generate quick summaries. The bulk import tool works reliably as well. When I onboarded 42 new manufacturing leads last quarter, I was able to populate my custom fields in bulk, and the system correctly rendered German umlauts in company names like Bauunternehmen Göppingen, something our old platform struggled with. It’s lightweight software, designed for our small 11–50 person team without unnecessary enterprise features. Solid Performers CRM unifies my market intelligence research and sales activity logs in one single workspace, cutting down hours of manual file sharing and cross-checking work every single month.

I really appreciate how well Solid Performers CRM's lead management workflow fits with our digital media marketing routines, without forcing us to adapt to rigid, complicated rules. The flexible contact fields are great; I can add custom tags to mark partners by ad format, audience demographics and survey performance grades. The intuitive layout is a big plus too, my teammates didn’t need lengthy training to start logging communications or attaching survey documents. Last quarter, we negotiated cooperation with a short video publisher, and I quickly attached all CreateSurvey user feedback to their profile. When my colleague took over the follow-up negotiation, he instantly reviewed all audience data without asking me to forward piles of files back and forth. That avoided the miscommunication we encountered before, when we once missed critical negative survey feedback and nearly signed an underperforming advertising deal. I particularly love how straightforward it is to tie survey findings directly to each partner's contact record. The dashboard gives a clear snapshot of active leads, and the whole contact workflow lowers barriers for us to archive campaign materials. Instead of hopping between spreadsheets, cloud drives and survey tools, every media partner’s communication history and research data stays consolidated. This lets our team focus more on analyzing advertising feedback and developing cooperation plans rather than wasting time hunting for scattered information.

Actually I like their before sale service but once we paid and subscribe, We got to know that we bought a bunch of issues.