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Simply CRM Reviews & Product Details

Pricing

Pricing provided by Simply CRM.

Enterprise

$47.00
1 User Month

Custom build

Free Trial
0 Custom Custom

User Insights

Average based on 54 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Simply CRM Reviews (54)

Reviews

Simply CRM Reviews (54)

4.5
54 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and customer support of Simply CRM, highlighting its intuitive interface that simplifies sales and marketing tasks. Many appreciate its ability to integrate various business processes, making it a valuable tool for managing customer relationships. However, some users note that the mobile experience could be improved.

Pros & Cons

Generated from real user reviews
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Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Keeping Daily Customer Management Activities Much Easier"
4.5/5
What do you like best about Simply CRM?

It helps me keep customer information, follow-ups, and daily activities organized in a more structured way. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content. Since my work involves handling consultation enquiries, follow-up communication, wellness program discussions, and health education activities, having everything organized in one place is very useful. What I love most about Simply CRM is that it keeps contacts, organizations, activities, reminders, and customer records together. This makes it easier to manage consultation enquiries, wellness program leads, and ongoing communication without spending time searching through different records. I regularly use contact management, activity tracking, tasks, reminders, and calendar scheduling to keep follow-ups organized. These features help me track enquiry progress, schedule discussions, and stay updated on pending activities. Having information connected across contacts and activities makes day-to-day CRM work easier to handle.

The system is easy to understand and getting started with the main features was straightforward. Performance has also been good during regular use, and moving between contacts, activities, and records feels smooth. It offers a practical set of CRM features without making the interface feel overly complicated. I also find it useful that communication history, customer records, and follow-up activities remain available in one place. This helps when managing multiple enquiries, consultation-related tasks, and wellness program discussions at the same time. Overall, it fits well into my daily workflow and helps me stay more organized throughout the day. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

The contact and activity management features work well, but when several follow-ups are planned for different contacts on the same day, I sometimes spend a little extra time reviewing priorities before starting work. The information is available, though I would like a slightly quicker overview of urgent activities. Review collected by and hosted on G2.com.

Diya M.
DM
Diya M.
Applied ai intern
Mid-Market (51-1000 emp.)
"Easy setup and use CRM"
4.5/5
What do you like best about Simply CRM?

What I like most about Simply CRM is how easy it is to just pick up and use without feeling lost. Everything feels pretty straightforward, so you don’t have to spend hours figuring things out.

I also like that it keeps everything in one place contacts, tasks, follow-up so you’re not constantly switching between tools or missing things. It just makes day-to-day work feel a bit more organized and less messy. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

Also, some parts of the interface can feel slightly outdated or not as polished compared to newer tools. And while it’s simple to use, customization options aren’t always as flexible as you’d want for more complex workflows. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Organized, Well-Structured CRM That Keeps Work Professional"
4/5
What do you like best about Simply CRM?

It is a very organised and well structured app that allows me to complete my CRM in a orderly and professional manner Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

Sometimes the user experience can feel a little jarring Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Simply CRM Keeps Customer Info Organized with Easy Automation"
4/5
What do you like best about Simply CRM?

The best thing I like about Simply CRM is that it keeps all relevant information about the customer in one place, which makes it easier for the sales and marketing team to manage leads, contacts and deals. Their interface is very simple, doesn't need much of a learning curve to get started. I also like their built-in email marketing and automation features, which help in streamlining the follow-up conversations and actions with potential prospects. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

Some of their advanced analytics and reporting features should be more detailed when compared to other CRM in this space. Even though their interface is functional, it feels a bit unpolished; those need to be fine-tuned. Also, the third-party integrations should be made available for platform flexibility. Review collected by and hosted on G2.com.

Peter I.
PI
Peter I.
Senior Consultant
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Makes Life a Lot Easier"
4.5/5
What do you like best about Simply CRM?

I like jt because it makes my life a lot easier Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

The only downside is that some features could be more customizable and intuitive. Review collected by and hosted on G2.com.

SS
Swathi S.
account manager
Small-Business (50 or fewer emp.)
"Simply CRM: Intuitive, Feature-Rich, and Backed by Excellent Support"
4/5
What do you like best about Simply CRM?

Simply CRM truly lives up to its name by providing a simple and intuitive experience, making it easy for even first-time users to get started. Their customer support is excellent, and the platform offers a wide range of features. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

Even though Simply CRM is easy to use, its user interface appears outdated compared to other platforms. The customization options are also quite limited. Since I use it frequently, I’ve noticed that the mobile experience is lacking and does not scale well on smaller screens. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
UR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
"Simple, User-Friendly Interface with Powerful Email Automation"
4/5
What do you like best about Simply CRM?

It has a simple user friendly interface. It also has email marketing and automation tools that help streamline follow-ups and daily operations. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

The system becomes slower when handling large volumes of data and experiences occasional loading lags. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Great Customer Management and Calendar, but a Cluttered Dashboard"
3.5/5
What do you like best about Simply CRM?

Customer management and calendar features. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

The layout of the dashboard is not great. It is pretty cluttered Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"user friendly, convenient and one of best CRM solutions"
4.5/5
What do you like best about Simply CRM?

user friendly, convenient and one of best CRM solutions Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

Performance is bit slower when working with large data set and Mobile app should be improved. Review collected by and hosted on G2.com.

PB
Pratik B.
Data Analyst II
Enterprise (> 1000 emp.)
"Simply Sales Master!"
5/5
What do you like best about Simply CRM?

The sales and marketing optimization at a cost effective and efficient manner. Review collected by and hosted on G2.com.

What do you dislike about Simply CRM?

So far so good! Just a small observation, sometimes it takes a bit more time to load. Not a major problem but something that could be improved. Review collected by and hosted on G2.com.

Questions about Simply CRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 3 years ago

What is the main function of a CRM system?

0 Upvotes
1
Join the conversation
Matthew B.
MB
Matthew Brown
•
Last activity about 5 years ago

Have anyone customized it?

Pricing Options

Pricing provided by Simply CRM.

Enterprise

$47.00
1 User Month

Custom build

Free Trial
0 Custom Custom

Professional

$26.00
1 User Month
Simply CRM Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Case Management
Knowledge Base
Support Analytics
Social Collaboration Features
Mobile User Support