# Simply CRM Reviews **Vendor:** Simply CRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 50 ## About Simply CRM Simply CRM is an integrated, all-in-one platform designed to streamline customer relationship management, sales, and marketing processes for businesses of all sizes. It offers a user-friendly interface that simplifies complex tasks, enabling organizations to manage leads, track communications, automate workflows, and generate insightful reports efficiently. With robust integration capabilities, Simply CRM connects seamlessly with popular tools like Google Gmail, Microsoft Outlook, Mailchimp, WordPress, and WooCommerce, ensuring a cohesive operational environment. Key Features and Functionality: - Lead and Deal Management: Capture and nurture leads through the sales pipeline, enhancing conversion rates. - Communication Tracking: Monitor calls, emails, and contact history to maintain comprehensive visibility and control over client interactions. - Automation: Design and implement workflows to automate repetitive tasks, increasing operational efficiency. - Reporting and Analytics: Generate customizable reports and dashboards to gain real-time insights into business performance. - Privacy and Security: Ensure data protection and compliance with privacy regulations. - Mobile Accessibility: Access the platform via mobile devices, allowing work from anywhere. Primary Value and Solutions Provided: Simply CRM addresses the need for a comprehensive yet straightforward CRM solution that integrates seamlessly with existing tools, reducing the learning curve and implementation time. By automating routine tasks and providing real-time data insights, it empowers businesses to focus on strategic growth initiatives. The platform's extensive integration options and customizable features make it adaptable to various industries, ensuring that organizations can tailor it to their specific requirements. Ultimately, Simply CRM enhances customer relationships, boosts sales, and supports sustainable business growth by centralizing data, automating processes, and offering valuable insights. ## Simply CRM Pros & Cons **What users like:** - Users value the **affordability** of Simply CRM, enabling cost-effective sales and marketing optimization. (1 reviews) - Users praise the **excellent customer support** of Simply CRM, making it easy to navigate the platform effectively. (1 reviews) - Users praise the **ease of use** of Simply CRM, finding it intuitive and accessible for first-time users. (1 reviews) - Users benefit from the **cost-effective efficiency** of Simply CRM, enhancing sales and marketing optimization effectively. (1 reviews) - Users appreciate the **wide range of features** offered by Simply CRM, enhancing their experience and usability. (1 reviews) - Intuitive (1 reviews) - Users value the **seamless integration** of Simply CRM, enhancing their productivity in daily operations. (1 reviews) - User-Friendly (1 reviews) **What users dislike:** - Users find Simply CRM's **limited customization** options restrictive, impacting their ability to tailor the experience to their needs. (1 reviews) - Users experience **performance issues** with Simply CRM, especially when handling large data sets and using the mobile app. (1 reviews) - Users note that the **slow loading** times can hinder the overall experience, suggesting improvements are needed. (1 reviews) - Users report **slow performance** when handling large datasets, and suggest improvements for the mobile app experience. (1 reviews) - Users find the **outdated user interface** of Simply CRM limits their overall satisfaction, especially on mobile devices. (1 reviews) ## Simply CRM Discussions - [Have anyone customized it?](https://www.g2.com/discussions/35524-have-anyone-customized-it) - 1 comment, 1 upvote - [What is the main function of a CRM system?](https://www.g2.com/discussions/simply-crm-what-is-the-main-function-of-a-crm-system) - 1 comment - [View Simply CRM pricing details and edition comparison](https://www.g2.com/products/simply-crm/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-05-19+15%3A21%3A41+-0500&secure%5Bsession_id%5D=6f1b9a87-da6e-4501-97d7-35c711953047&secure%5Btoken%5D=4e0b2a02b130ec2ba6a8fbef00ef7b9973618d52894bb3753caf47633d424e77&format=llm_user) ## Simply CRM Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## Simply CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Simply CRM Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) - 4.9/5.0 (652 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,820 reviews)