# Simply CRM Reviews **Vendor:** Simply CRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 50 ## About Simply CRM Simply CRM is an integrated, all-in-one platform designed to streamline customer relationship management, sales, and marketing processes for businesses of all sizes. It offers a user-friendly interface that simplifies complex tasks, enabling organizations to manage leads, track communications, automate workflows, and generate insightful reports efficiently. With robust integration capabilities, Simply CRM connects seamlessly with popular tools like Google Gmail, Microsoft Outlook, Mailchimp, WordPress, and WooCommerce, ensuring a cohesive operational environment. Key Features and Functionality: - Lead and Deal Management: Capture and nurture leads through the sales pipeline, enhancing conversion rates. - Communication Tracking: Monitor calls, emails, and contact history to maintain comprehensive visibility and control over client interactions. - Automation: Design and implement workflows to automate repetitive tasks, increasing operational efficiency. - Reporting and Analytics: Generate customizable reports and dashboards to gain real-time insights into business performance. - Privacy and Security: Ensure data protection and compliance with privacy regulations. - Mobile Accessibility: Access the platform via mobile devices, allowing work from anywhere. Primary Value and Solutions Provided: Simply CRM addresses the need for a comprehensive yet straightforward CRM solution that integrates seamlessly with existing tools, reducing the learning curve and implementation time. By automating routine tasks and providing real-time data insights, it empowers businesses to focus on strategic growth initiatives. The platform's extensive integration options and customizable features make it adaptable to various industries, ensuring that organizations can tailor it to their specific requirements. Ultimately, Simply CRM enhances customer relationships, boosts sales, and supports sustainable business growth by centralizing data, automating processes, and offering valuable insights. ## Simply CRM Pros & Cons **What users like:** - Users value the **affordable pricing** of Simply CRM, allowing for cost-effective sales and marketing optimization. (1 reviews) - Users praise the **excellent customer support** of Simply CRM, enhancing their overall experience and satisfaction. (1 reviews) - Users appreciate the **ease of use** of Simply CRM, making it accessible for first-time users and beyond. (1 reviews) - Users praise the **efficiency** of Simply CRM, noting its impact on cost-effective sales and marketing optimization. (1 reviews) - Users appreciate the **wide range of features** Simply CRM offers, enhancing their overall user experience and support. (1 reviews) - Intuitive (1 reviews) - Users value the **seamless integration** of Simply CRM, enhancing their productivity in daily operations. (1 reviews) - User-Friendly (1 reviews) **What users dislike:** - Users find **customization options limited** in Simply CRM, hindering the ability to tailor the experience effectively. (1 reviews) - Users find **performance issues** with Simply CRM, especially when handling large datasets and using the mobile app. (1 reviews) - Users note the **slow loading** times for Simply CRM, suggesting that this could be improved for a smoother experience. (1 reviews) - Users report **slow performance** with large data sets and suggest improvements for the mobile app experience. (1 reviews) - Users find the **user interface outdated** and limited customization options in Simply CRM, impacting overall usability. (1 reviews) ## Simply CRM Reviews ### 1. Easy setup and use CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Diya M. | Applied ai intern, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Simply CRM?** What I like most about Simply CRM is how easy it is to just pick up and use without feeling lost. Everything feels pretty straightforward, so you don’t have to spend hours figuring things out. I also like that it keeps everything in one place contacts, tasks, follow-up so you’re not constantly switching between tools or missing things. It just makes day-to-day work feel a bit more organized and less messy. **What do you dislike about Simply CRM?** Also, some parts of the interface can feel slightly outdated or not as polished compared to newer tools. And while it’s simple to use, customization options aren’t always as flexible as you’d want for more complex workflows. **What problems is Simply CRM solving and how is that benefiting you?** Before using something like this, things are usually scattered—some data in emails, some in Excel, and some just in your head. Simply CRM fixes that by putting everything in one place, so you can see the full picture of a customer or deal without having to dig around. That alone saves a lot of time and helps you avoid missing important follow-ups. ### 2. Simply CRM Keeps Customer Info Organized with Easy Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Simply CRM?** The best thing I like about Simply CRM is that it keeps all relevant information about the customer in one place, which makes it easier for the sales and marketing team to manage leads, contacts and deals. Their interface is very simple, doesn't need much of a learning curve to get started. I also like their built-in email marketing and automation features, which help in streamlining the follow-up conversations and actions with potential prospects. **What do you dislike about Simply CRM?** Some of their advanced analytics and reporting features should be more detailed when compared to other CRM in this space. Even though their interface is functional, it feels a bit unpolished; those need to be fine-tuned. Also, the third-party integrations should be made available for platform flexibility. **What problems is Simply CRM solving and how is that benefiting you?** Simply CRM solves the problem of organising our sales pipelines, from tracking customer interactions to automating communications with prospects. It also reduces the manual work for our sales team by retaining all the contacts and lead activity in a centralised location. This platform overall helps in improving the sales and marketing activities, such as follow-ups, lead tracking and overall visibility. ### 3. Simply CRM: Intuitive, Feature-Rich, and Backed by Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Swathi S. | account manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2025 **What do you like best about Simply CRM?** Simply CRM truly lives up to its name by providing a simple and intuitive experience, making it easy for even first-time users to get started. Their customer support is excellent, and the platform offers a wide range of features. **What do you dislike about Simply CRM?** Even though Simply CRM is easy to use, its user interface appears outdated compared to other platforms. The customization options are also quite limited. Since I use it frequently, I’ve noticed that the mobile experience is lacking and does not scale well on smaller screens. **What problems is Simply CRM solving and how is that benefiting you?** With other CRM systems, we often struggled to understand how to use them and found it challenging to explain their purpose to others. In contrast, Simply CRM made things much simpler for us. The user interface is clean and intuitive, without any confusing or complex structures to navigate. Setting up workflows and automation is straightforward, and the API documentation is clear, which has made integration much easier for us. ### 4. Simple, User-Friendly Interface with Powerful Email Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Simply CRM?** It has a simple user friendly interface. It also has email marketing and automation tools that help streamline follow-ups and daily operations. **What do you dislike about Simply CRM?** The system becomes slower when handling large volumes of data and experiences occasional loading lags. **What problems is Simply CRM solving and how is that benefiting you?** It eliminates messy, scattered information by acting as a single, centralized repository for all contact and lead activity. ### 5. user friendly, convenient and one of best CRM solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Simply CRM?** user friendly, convenient and one of best CRM solutions **What do you dislike about Simply CRM?** Performance is bit slower when working with large data set and Mobile app should be improved. **What problems is Simply CRM solving and how is that benefiting you?** CRM addresses fundamental pain points that plague businesses relying on disconnected tools like spreadsheets, email inboxes, and paper notes. ### 6. Simply Sales Master! **Rating:** 5.0/5.0 stars **Reviewed by:** Pratik B. | Decision Analytics Associate , Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Simply CRM?** The sales and marketing optimization at a cost effective and efficient manner. **What do you dislike about Simply CRM?** So far so good! Just a small observation, sometimes it takes a bit more time to load. Not a major problem but something that could be improved. **What problems is Simply CRM solving and how is that benefiting you?** To optimize sampling to reach the highest optimizing efficiency. ### 7. How Simply CRM Benefited Me **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Simply CRM?** The seamless integration is the keyhighlight that makes it very useful in everyday tasks **What do you dislike about Simply CRM?** Nothing that I have encountered as of now **What problems is Simply CRM solving and how is that benefiting you?** Simply CRM is helping us to make sure that all our representative are able to avail the benefit of generate insightful impact from analyzing the data ### 8. Simply CRM is Simply great **Rating:** 4.0/5.0 stars **Reviewed by:** Abhishek G. | Relationship Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Simply CRM?** The ease of access, the user-interface and management of marketing tasks are some of the features that make me choose Simply CRM above all. **What do you dislike about Simply CRM?** Initially I faced the issue of lagging while using the app, other than that this app serves its purpose wonderfully. **What problems is Simply CRM solving and how is that benefiting you?** Eases the job of Marketing project management to a great level. All in one platforms by covering finance management, Automation, helpdesk and cost- efficiency. Quite Affordable. ### 9. User Friendly and and Manage your sales **Rating:** 5.0/5.0 stars **Reviewed by:** Lakshender S A. | Senior Account Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Simply CRM?** Simply CRM is a user friendly software that helps improve your sales and marketing in an efficient manner. It is great for even small enterprises. **What do you dislike about Simply CRM?** It sometimes becomes difficult to get real time notification about the client activities. **What problems is Simply CRM solving and how is that benefiting you?** It helps to achieve your sales goals and is cost effective as well. It makes your work easier and help you perform duties in an efficient manner ### 10. Simple Way To Improve The sales **Rating:** 4.5/5.0 stars **Reviewed by:** Manoj P. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Simply CRM?** It helps to achieve our sales goals. With its excellent BI feature, it makes the sales process automated and makes our business work smoothly. Through it, our accounts are easily managed with proper privacy. **What do you dislike about Simply CRM?** Its customization option can be improved everything is perfect in it and simple. **What problems is Simply CRM solving and how is that benefiting you?** It helps to manage the lead and helps to team to sync the product and communicate with the customer. It is a really good way to communicate which improves our sales very high. Its every feature reduces work loads. ### 11. Simply CRM is a cloud-based customer relationship management (CRM) software **Rating:** 5.0/5.0 stars **Reviewed by:** Akmal H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Simply CRM?** Simply CRM is a cloud-based customer relationship management (CRM) software that offers sales, marketing, and customer support automation tools to help businesses manage their customer interactions and improve their customer relationships. **What do you dislike about Simply CRM?** Email Marketing: As mentioned before, some users have reported limitations in the email marketing feature of Simply CRM, such as difficulty in setting up automated campaigns and limited customization options. Improving this feature could help businesses make better use of the platform and get more value from their investment. **What problems is Simply CRM solving and how is that benefiting you?** Disjointed Information: Many businesses struggle with managing customer data across multiple systems and departments, resulting in disjointed information and a lack of visibility into customer interactions. Simply CRM provides a centralized platform for managing all customer data, including contact information, communication history, and customer feedback, which can help businesses better understand and serve their customers. ### 12. Personalize your sales and marketing **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Simply CRM?** Simply CRM hels you with managing your sales and marketing activity in a cost effective manner. It is usefull for small business enterprise inly **What do you dislike about Simply CRM?** The user interface is not that friendly and takes time to load, even sometimes it stops working for 5-10 minutes. **What problems is Simply CRM solving and how is that benefiting you?** It is helping the small business in managing their customers and sales. It helps in managing users accounts. ### 13. Great CRM for the Price!! **Rating:** 5.0/5.0 stars **Reviewed by:** John T. | Professional Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Simply CRM?** Easy to use, all in one platform with a price that works with my budget. **What do you dislike about Simply CRM?** I have not found anything yet that I dislike as I am new to this CRM. This works in every aspect of my business that I can see so far. **What problems is Simply CRM solving and how is that benefiting you?** Real Estate - keeping up with clients through follow up and automations ### 14. My overall experience with Simply CRM is Good. **Rating:** 4.5/5.0 stars **Reviewed by:** Trisha S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Simply CRM?** It is straightforward to use. An excellent software tool to align all your daily routine tasks and some exceptions. **What do you dislike about Simply CRM?** No cons reported; sometimes it feels that we have a sync issue, but that too because of traffic and delayed server response **What problems is Simply CRM solving and how is that benefiting you?** We like Simply because we have resolved the issue of manual data processing and further re-engineering that data for an adequate purpose to gain the business process optimization. ### 15. Simply CRM made my life easier in sales **Rating:** 5.0/5.0 stars **Reviewed by:** Ariadne R. | Admissions Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Simply CRM?** The lead generation, the ability to keep track of leads, and track outreach. **What do you dislike about Simply CRM?** It can be difficult to navigate but once you get the hang of it it's easy. **What problems is Simply CRM solving and how is that benefiting you?** It's tracking leads and letting me know if they opened emails or any other outreach. I am more productive with this product. ### 16. Simply Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek Bhushan S. | Regional sales and marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Simply CRM?** The things which I like most about this Software are that- -Easy to use Interference. -You can classify leads according to their stages. -You can add leads easily. -Easy to create a pipeline. -Easy to follow up leads. -Pop on screen for task remainder. **What do you dislike about Simply CRM?** -some bugs are their like it will be stuck you can't add leads that time but the backin team is supportive they resolve the issues on call , also some to calls are auto dropped **What problems is Simply CRM solving and how is that benefiting you?** -Task Remainder -Back support -Easy to use not needed much training to work on this. -You can train your junior with just one video and 3o minute training . ### 17. With Simply CRM increase your security to protect your data. **Rating:** 4.5/5.0 stars **Reviewed by:** Gabby T. | Telecommunications Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Simply CRM?** It is a great service to help you manage users and accounts, it allows you to have all the information stored in a centralized database with flexible and secure accessibility, this helps you to obtain all the data in one order and not have to lose no data, it offers features to integrate business processes in one place where you can check and compare the offers, packages or functions that they can offer you to improve sales, it also has an extremely well- structured interface, it's very good designed, it has very fast connectivity and is very pleasant to use. **What do you dislike about Simply CRM?** I have had a problem configuring real-time notifications about client activities since sometimes the notification sent about the activities does not usually arrive and that established information is lost, which is a nuisance because that activity has to be asked by the customer again what it was and to be able to guarantee that it was sent, in addition, its cost is a bit high and its time of use is not adequate for which they should offer better shopping packages with more accessible prices so that more users can use it with more frequency. **Recommendations to others considering Simply CRM:** It is recommended to be used for your data where it offers security to your data, it offers you to improve relationships with your users and it offers you to manage user accounts, where you can personalize them, track them and analyze them to offer them better uses of their accounts, in addition, it has technical support that is very well-updated because it solves any doubt and problem found easily and safely, which means that you can use this service more frequently without any problem. **What problems is Simply CRM solving and how is that benefiting you?** We use this platform to store and manage our data, whether from clients, projects, campaigns or work carried out because this application allows us to have all the data organized and centralized in a very private database and with well-establishes security, which is a great use and without any data loss problems, we also use its interface as a means to inform users without knowledge about the service, its uses and what benefits it can grant them for their needs. ### 18. Establish better results for your sales with Simply CRM. **Rating:** 4.0/5.0 stars **Reviewed by:** Sergio B. | Telemarketer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Simply CRM?** This service provides us with excellent activities for sales since it is a very capable system to personalize and manage marketing tasks and clients since it offers us functions such as the creation of email campaigns, web forms, calendar system, storage of documents, integration with social networks and integration of internal chat, this leads to increased sales because it allows us to improve marketing campaigns, it also has a very adequate cost that allows you to use this service more frequently and without any problem. **What do you dislike about Simply CRM?** This application has a problem with the interface since its connectivity through the browser is usually a bit slow, which is very outdated, which I hope can add more speed and can be used a little better. More colorful because the design it contains is very boring and makes the board look unstructured. **Recommendations to others considering Simply CRM:** I recommend it as a system to help you improve relationships with users since you can interact with them through chats, calls and social networks where they can have conversations, web forms and marketing campaign events, it also contains a very fast mobile application where you can use it anywhere you are without any problem and it contains wellanalyzed information where you can learn about the service and use it for your needs. **What problems is Simply CRM solving and how is that benefiting you?** We use this service to obtain visibility of our potential clients, be it from calls, emails, repetitive tasks and the history of client conversations, this allows us to define our workflow to automate our dealings with clients, we also use it as technical support to solve any problem or doubt since the support is active 24 hours a day and always responds immediately and solves everything quickly and safely. ### 19. Great way to secure and protect your data **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Tobacco | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Simply CRM?** Software is easy to use and well laid out. It is a good program to help manage internal user accounts. Connection is fast and secure and is easy to navigate. Information is collected and stored centrally which helps minimize data loss. I found the structure and layout helpful , with little training time needed to use it fully **What do you dislike about Simply CRM?** Costs are a little high, so would better suit larger businesses with a regular stable income, the smaller business should look into costs before committing. Integration was a little complex but once it is set up, its easy to use **What problems is Simply CRM solving and how is that benefiting you?** Simple CRM helps store and organize client and customer data from different projects in an easy-to-access storage system. allowing multiple people to access and use the data. ### 20. Excellent tool to manage the business tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle J. | Assistant Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Simply CRM?** We’ve used Simply CRM for SF automation with the BI dashboard. Our level of satisfaction was beyond the obvious, it really helped us to achieve our business goals. Overall satisfied with the experience **What do you dislike about Simply CRM?** Limitation in features and automation of process needs to be more consistent. Apart from these, it is oxygen for businesses as well as for the users. **Recommendations to others considering Simply CRM:** Yes, highly recommended. **What problems is Simply CRM solving and how is that benefiting you?** It helped us to improve our business efficiency, better respond to buyer journey persona and interaction for higher trust building and improved order conversion. ### 21. Excellent tool to handle the incoming request and ticketing from the clientele **Rating:** 4.5/5.0 stars **Reviewed by:** Henrik C. | Business Development Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Simply CRM?** We are a team of 7 people in 3 departments and have synced Simply all around. The idea is to have access to the web for 3 different users and work accordingly. The email aid, campaign management and Kanban feature work smoothly and efficiently. **What do you dislike about Simply CRM?** The notion is great and we are happy with the tool. For the cons side, we have to say that Simply must enhance its AWS model to only pay for the use etc, **What problems is Simply CRM solving and how is that benefiting you?** The major issue that we fixed with the help of the Simply tool is the contact management and synching as per the need. Our team is working effortlessly to meet the goals and Simply is fulfilling them. ### 22. It's only ok... **Rating:** 3.5/5.0 stars **Reviewed by:** Jacqueline C. | Marketing/Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Simply CRM?** I like the fact that I can manage all my users and accounts. Everything is in one place which is good. Honestly that's about it. **What do you dislike about Simply CRM?** I don't think the UX/UI is very friendly. It's also a bit slow to load for me and this is something my other coworkers have mentioned too.. **What problems is Simply CRM solving and how is that benefiting you?** We have been using Simply CRM for the past couple weeks now, and we originally used it to help with our lead management. I think we are thinking of switching to a different solution. ### 23. Flexible and complete suite **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel F. | Product Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2022 **What do you like best about Simply CRM?** A cool software tool to align all your daily routine tasks and some exceptions as well. You can use Simply as a Call centre tool too. We believe it is a cool way to integrate all needed plugins and third party essentials. **What do you dislike about Simply CRM?** Not sure about enterprise-level needs, but for small and mid-scale businesses, it works just superb. We've been testing Simply for a while and all we can say is A good to go and move on software. **Recommendations to others considering Simply CRM:** Recommended! **What problems is Simply CRM solving and how is that benefiting you?** We are using the Simply tool for the past many days and it's working great. We've seen many updates since we've subscribed to it and we see something new in every update. We hope to see the ongoing automation in a more refined way. ### 24. Offers smart solution to integrate and generate leads **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Account Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Simply CRM?** A fantastic tool to integrate all your business processes at one place.You will be able to check and compare the same through provided features compared to other giants. Anyone can analyze the performance and efficiency for free in its trial. **What do you dislike about Simply CRM?** In the beginning, we needed time to customize all the features, but after customization, it becomes easier, and we needed extra support for Simply customer services **Recommendations to others considering Simply CRM:** It worked well for me to manage my dept needs and I recommend to the likeminded people to have it for all your intelligent work management. **What problems is Simply CRM solving and how is that benefiting you?** Our experience has been great so far, and we are pleased to have this into our stack and doing great with leads, channel management, and customer data and record processing. ### 25. Easy to use CRM for Small business owners **Rating:** 4.5/5.0 stars **Reviewed by:** Vaibhav P. | Freelance Projects, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2022 **What do you like best about Simply CRM?** Simply CRM is a great system for managing your client information, accounts, and marketing activities. Their software can manage your leads and customers easily with the best reporting options. **What do you dislike about Simply CRM?** The dashboard is simple but not so friendly to use. The help documentation is not up to the mark, and if we face any technical issues, then it is difficult to resolve them by reading the help documentation. **What problems is Simply CRM solving and how is that benefiting you?** Keeping track of leads and clients is a difficult task. If you are into marketing and not keeping track of your leads, then you are not on the right track. Simply helped us achieve all that. ### 26. SimplyCRM is your real partner, Great tool to grow &enhance your business performance simply& easyly **Rating:** 3.5/5.0 stars **Reviewed by:** Mohammed L. | Sales Specialist , Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2021 **What do you like best about Simply CRM?** * Unique and creative platform to boost perrformance for business * Make complex communication effective, easy & flexible * Minimize effort , reduce waste & improve process * Close day to day interaction and follow up with customer to gain their trust * Can be tied with many systems **What do you dislike about Simply CRM?** * The price is fair, but better prices for yearly plans will be a competitive advantage * It needs some customized features depends on type & size of the business that fits the need **What problems is Simply CRM solving and how is that benefiting you?** * No need for many employees for each department * Help in optimize and improve processes in sales, marketing , hr and many many more * Attrctive package and affordable price * Helps you solve financial and organizatioal problems * Communicate better with your team & stakeholders ### 27. Simply Advanced CRM To Manage Business Leads Very Quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Nishtha s. | Sr Marketing Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2021 **What do you like best about Simply CRM?** Lead management has never been more streamlined than with Simply CRM. It is powerful software that integrates with all the major business applications we rely on so that We leads can be managed through the entire business workflow. With Simply CRM software, We can manage our business leads, convert them to opportunities and proposals, automate our sales processes and campaigns, and get real-time insight on what’s happening in our business. **What do you dislike about Simply CRM?** An all in one CRM Tool for small business owners. We can easily manage our sales pipeline, automate repetitive tasks. Integrate with our favorite tools and apps, Salesforce, Zendesk, MailChimp and Google Analytics to track everything. **Recommendations to others considering Simply CRM:** The easiest way to keep track of our leads and deals, offered by Simply CRM. Manage leads, contacts and sales on mobile with an easy-to-use mobile app available on Android and iOS. It is the best CRM for every business size. **What problems is Simply CRM solving and how is that benefiting you?** Simply CRM is a web-based customer relationship management solution. It allows companies to manage leads, contacts, accounts and business information in a single convenient location. Simply CRM is user friendly and provides businesses with a balance of ease-of-use and powerful functionality to help automate our business processes. The eCommerce solution helps us take full control of our business data by creating, storing, updating and sharing all information for our customers in one place. It can also be used as an upsell system for managing products purchased by customers on our website or the phone. ### 28. Ease of use, better layouts **Rating:** 3.0/5.0 stars **Reviewed by:** Abhay S. | AVP Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Simply CRM?** Cool, easy to use with better sorting feature for leads & visualization dashboards **What do you dislike about Simply CRM?** delayed customer support to resolve queries **What problems is Simply CRM solving and how is that benefiting you?** Campaign - quick and easy Data monitoring Lead flow analysis ### 29. Amazing, Simple and Cost effective. **Rating:** 4.0/5.0 stars **Reviewed by:** Pratik H. | IT Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Simply CRM?** Simply CRM is an easy solution, Cost-effective and excellent service for client databases, and perfect for sales activities with all the fantastic features. **What do you dislike about Simply CRM?** It is just amazing, Makes day to day life easy, According to me everything is up to the mark. **What problems is Simply CRM solving and how is that benefiting you?** As sending and receiving many emails, It is the best CRM solution to manage all the data required. ### 30. Review for Simply CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Viorel V. | .NET Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Simply CRM?** Simple UI/UX. Good charts. It's easy to use and much more straightforward like other CRM's (365). **What do you dislike about Simply CRM?** Not so popular. They are not used for large companies. **What problems is Simply CRM solving and how is that benefiting you?** Integrate with a small company. Manage employees. Create different analyses based on data. ### 31. "Its one of the best management tool" **Rating:** 4.5/5.0 stars **Reviewed by:** Ashutosh G. | Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Simply CRM?** The best part about Simply CRM is its user-friendliness and ease to use. It was easy to integrate with our existing systems and have been working efficiently, **What do you dislike about Simply CRM?** Till now we have not faced any major concerns. **What problems is Simply CRM solving and how is that benefiting you?** Simply CRM enabled our organization in better lead generations and an enhanced customer experience. The project management has become so easy with it, we are able to keep an eye on all milestones and identify any bottlenecks beforehand. ### 32. Extensive CRM capabilities to server medium sized organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Simply CRM?** integration with other components in the ecosystem **What do you dislike about Simply CRM?** adminstration is not easy and require good efforts on training **Recommendations to others considering Simply CRM:** yes **What problems is Simply CRM solving and how is that benefiting you?** unified approach to access all customer data, increases efficiency ### 33. CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2022 **What do you like best about Simply CRM?** Automate process and increase efficiency with AI-powered chatbots, eKYC, BPM tools, predictive analytics and other solutions. **What do you dislike about Simply CRM?** Nothing as of such. overall ok. needs more focus on customer requirement **What problems is Simply CRM solving and how is that benefiting you?** imple CRM software is designed specifically for small businesses B2B. It includes everything you need to effectively manage your sales and marketing. ### 34. Easy to integrate and use **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel F. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Simply CRM?** The power of integration with third party APIs and tools is really commanding. We celebrate the APIs integration with our business exposure and marketing. Contact sharing, event management and calendar scheduling was never been that easier. We believe in order to be a successful SaaS developer, you must be familiar with the business needs and difficulties and in our opinion, Simply delivers great deal as they have understood this point nicely. **What do you dislike about Simply CRM?** We disliked the Simply's previous layout and as they have upgraded it and made it super catchy to use, we appreciate that. The interface gives an appealing and interesting look and it's good to work with compared to earlier variant. **Recommendations to others considering Simply CRM:** If you have taken a decision to buy an online CRM, just hold on to test this for a month with zero charge and in that way you could compare it in in a productive way. **What problems is Simply CRM solving and how is that benefiting you?** The main problem we resolved using Simply was collaboration and meeting. Also, the contact management was made easy using this too. ### 35. Business Processes Simplified and Easy to Connect **Rating:** 4.5/5.0 stars **Reviewed by:** Debleena D. | Product Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2021 **What do you like best about Simply CRM?** The main thing of Simply that attracts more to us is its simple structure, cool dashboard and enhanced customer support. They have 100% efficient and working pipeline management system which further makes it premium for all. All features work without any error and there is a large scaling capability too that again makes it competitive in the segment. **What do you dislike about Simply CRM?** We think if it could become a bit more intuitive pricing management for a fixed term basis instead of per user per month because it will help companies to scale the same. **What problems is Simply CRM solving and how is that benefiting you?** The customer connection became easier and we don;t have to keep their meeting records in sheet or anything that increases the overhead. It's all smooth and synchronize for every process whether it's sales, account, development or anything that comes under business radar. ### 36. Simply is a tool that works **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew B. | Sales Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2021 **What do you like best about Simply CRM?** Our list of preferences is huge. We believe Simply has helped in targeting the right customers and hence the funnel establishment. We are interested in this tool because it allows us to integrate our sales data via email database and further filters it for the optimum results. We have integrated Google's APIs, Microsoft's outlook and more. **What do you dislike about Simply CRM?** One should not dislike any tool as long as its profitable and easy to manage. You can have different thoughts on pricing and other reliability issue but so far we have nothing to complain about. **Recommendations to others considering Simply CRM:** We recommend this tool for the newly established businesses and those who are already using other tools, can also go for a trial with their database. It will be a superb experience for sure. **What problems is Simply CRM solving and how is that benefiting you?** Our sales team has got its advantage in lead synchronization and re-targeting for the conversion. Our client base is not specific to any industry so its further easy to create a DB for the sales uses. The appointments and client meetings have never been that easier. In all, it has resolved many problems for us. ### 37. Great dashboard and superb management **Rating:** 5.0/5.0 stars **Reviewed by:** Maria D. | Account Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2020 **What do you like best about Simply CRM?** A healthy tool for your business as it allows all the essential operations without any hassle. The main interface comes with n number of integrations and that's the beauty of this masterpiece. The team behind its development is too special as they know the micro level business understanding and needs at the same time. Our focus was to operate with a company that can help us manage our leads and inward contacts for making sales need and collaboration both and we achieved the goal too. **What do you dislike about Simply CRM?** Simply reduced efforts in clicking here and there to accomplish the task and that's truly lovely. We dislike why we tried that late but its never been too late to have it on board :) **Recommendations to others considering Simply CRM:** Simply offers per user per month role, though you can go for its free trial to see how it suits in your business needs. Just recommended to all. **What problems is Simply CRM solving and how is that benefiting you?** Team management, client collaboration, and data re-engineering are a few glimpse that we love a lot. ### 38. Simply CRM is an easy to use interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Simply CRM?** This software provides a place where our business can store customer data and contact information, track customer interactions, and analyze this information to share with colleagues. Simply CRM is an essential service that helps us organize our business strategy. **What do you dislike about Simply CRM?** It was not straightforward to learn how to automate processes in Simply CRM. **What problems is Simply CRM solving and how is that benefiting you?** We are organizing contacts, from advisors to paying customers and managing these interactions to provide adequate customer support and maintain relationships. ### 39. Cool platform to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Joe W. | Quality Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Simply CRM?** Exceptional thing about Simply tool is they offer the best in class integration opportunities whether it's email platforms or outer communication. You can interact and store a log in the event section and can avail and catch the forthcoming meetings on the new Dashboard. The cool accessing of records can lead its way and keep it ahead of the popular population. **What do you dislike about Simply CRM?** Disliking any tool is one of the easiest things in this fast changing IT world. When you come across Simply, you find the good opportunity to tackle the business more conveniently and efficiently. **Recommendations to others considering Simply CRM:** We directly don't recommend for a priced version, however anyone who belongs to an MSME, can opt for their free monthly trial. **What problems is Simply CRM solving and how is that benefiting you?** The client connection have become more easier with Simply. The lead management and re-connection have been an integral part in our business processes. We do IT dealing with offshore in house clients and Simply helps us achieve our goals via scheduling and enhanced participation. ### 40. Low cost hassle free and effective tool **Rating:** 4.5/5.0 stars **Reviewed by:** Hanwey S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2020 **What do you like best about Simply CRM?** We are in the promotional product service niche and we need to keep track record for all our purchases and clientele so that we can reach back to them and share our insights. Simply made an arrangement through contact database and we linked Simply CRM with lead pages too. We were always looking for a software program that can not only handle the customers' contact whilst managing and organizing the same for the re-purpose. Overall we can suggest it as a handy tool for small to mid tier business professionals/owners. **What do you dislike about Simply CRM?** Initially we thought mobile browsing or accessing through app is not available in this tool but later in their fresh version it was there. We are now on the same page for the features and functionality etc. **Recommendations to others considering Simply CRM:** It's cool to analyze it before making a final purchase. You can go for the first month free trial evaluation. Thanks **What problems is Simply CRM solving and how is that benefiting you?** Client database and record accessing made easy with Simply tool. ### 41. Simply has simplified our business operations **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria S. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2020 **What do you like best about Simply CRM?** The favorable scenario is it fits and meets all our business requirements and further customization via configuring the third party integrations. The simplicity of managing records and data processing by applying further CTAs like client or appointment/contact management, makes it more responsive and faster compared to other CRM tools. Our original goal was to simplify the record keeping and marketing with the same. For now, we are utilizing its full caliber to convert and generate customer’s engagement. The order of controls and top features are done quite in professional way and you can find them with an ease. The controls and layout are also way useful as compared to other platforms. Our goal is fulfilled through the top stack of quick job options and we've got'em managed simply superb. A superb manager, cool and efficient reasonable piece of software program that we have ever used. The section of some efficient task orientation such as order management, invoicing , ticketing, PMS, event management such as appointment with clients, integration with third party Application Programming Interfaces and more make it a handsome tool. We've used Simply for more than 9 months and it was a great experience to have it. **What do you dislike about Simply CRM?** Well, the disliking is an odd term rather we would say the slight twitches like 1. User-friendliness of the mobile app and 2. Customer portal interface could be more detailed though they have most of the visual assessment etc **Recommendations to others considering Simply CRM:** We suggest to all micro, small, and medium enterprises or operators who are having issues in managing their business processes at one place. Just have a test to compare it with others. **What problems is Simply CRM solving and how is that benefiting you?** Contact tracing became easier for us and to locate the customer data for future communication. ### 42. A Simple tool - Truly built for businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Steven L. | Senior Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2020 **What do you like best about Simply CRM?** Excellent interface, cool structure and amazing premium features for the best competitive pricing options. We have integrated the third party APIs successfully and have got contact management, event scheduling, ticketing for a decent monthly pricing tag. The best part of Simply is its super easy to manage in all sphere. **What do you dislike about Simply CRM?** As of now, we didn’t get any negative remarks regarding this tool and for us, it’s working fine. The pricing is competitive and comparative too. **Recommendations to others considering Simply CRM:** One thing I must share with others is it's super easy to work with and one should try before making a final purchase decision **What problems is Simply CRM solving and how is that benefiting you?** The structured team, managed resources and client database management in a decent way! ### 43. Nicely programmed, focused on business growth and management **Rating:** 5.0/5.0 stars **Reviewed by:** Rosemarie S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2020 **What do you like best about Simply CRM?** The favorable scenario is it fits and addresses all our business needs and further customization via linking and configuring the third party APIs. The simplicity of managing records and data processing by applying further call to actions like client or appointment/contact management, makes it more responsive and faster compared to other CRM tools. Our original goal was to simplify the record keeping and marketing with the same. As of now, we are utilizing its full pace to convert and generate customer’s engagement. The order of controls and top features are managed quite in professional way and you can find them very easily. The controls and layout are also way useful as compared to other platforms. Our goal is fulfilled through the top pan of quick job options and we've got'em managed simply superb. A great manager, cool and efficient actionable piece of software program that we have ever used. The section of some efficient task orientation such as order management, invoicing , ticketing, project management, event management such as appointment with clients, integration with third party Application Programming Interfaces and more make it a great tool. We've used Simply for more than 6 months and it was a great experience to have the same. We recommend it to all small and mid scale business operators who are having issues in managing their business processes at one place. Just go and subscribe this to compare with others. **What do you dislike about Simply CRM?** The negative part of this tool has not been yet determined and we are not interested in finding that either :) Our aim was to achieve a functional CRM system and we believe that our team is doing amazing work in the sales and marketing segment. **Recommendations to others considering Simply CRM:** Highly recommended to all small and mid scale operators. **What problems is Simply CRM solving and how is that benefiting you?** We are succeeded in planning and execution of role based tasks and more than that, on time and in proper budgeting. ### 44. A tool to handle all your customers data and marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Leslee F. | Project Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2020 **What do you like best about Simply CRM?** The best part that comes along with Simply CRM is its power to collaborate with internal staff as well as the worldwide customer base. The storage of records is super easy and accessible via a single click. The lovely structure of its dashboard makes this more effective and productive at the same time. If you choose Simply as one of your online resource manager, you are offered so many features and inbuilt tools to integrate with outer world utilities such as email marketing, analytics, resource monitoring , budgeting, marketing visualization and much more. The beauty of Simply CRM is that by implementing the tool, Sales Managers as well as business managers will find that they consecutively build best practice Sales Management potential into their businesses. Simply CRM really feels like it has been built by Sales Managers, Entrepreneurs and Sales Minded Business Analyst folks , rather than by technical people, as it takes into consideration the things that disappoint Sales Teams the most. For example, simplicity and ease of use is super important to make sure that sales personnel adopt any new marketing tool. Simply has really orchestrated simplicity and ease of use. One organization I work with has a team of sales people mostly seniors with an age group above 50, who have successfully accepted it. For Sales Managers, to have a tool to help them correctly assess whether their sales people are going to miss goal, PRIOR it happens, is much needed. Simply turns it easy to manage standard sales activities. The CRM tool also comes with the most powerful data import machine that we’ve ever run. So transforming the legacy data within this tool is far easier than with any other mechanism we've worked with so far. **What do you dislike about Simply CRM?** The ideal case for us was to work with a CRM system that can not only help us accomplish our business goals but at the same time to reduce the organizational cost and automate most of the operations. Simply has fulfilled it and delivered more than our expectations. **Recommendations to others considering Simply CRM:** Looks great when it comes to team management and support services. If you need a tool that has marketing as well as other contact management features, Simply is amazing. **What problems is Simply CRM solving and how is that benefiting you?** Simply helped us improving the business processes and collaboration with the team members. We have used it for more than 6 months and our experience with the tool was fantastic. ### 45. Managed my sales team very easily- Superb CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Sales Manager, Wholesale, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Simply CRM?** The best thing I liked about Simply was the ability to do sales, marketing and support all in one pack. Our sales team is able to track opportunities and view sales funnel reports, Gantt charts, sales visual insight etc. The marketing team is able to create and send email forms and tag the contacts to specific target audiences as well. Creating web forms and integrating them into third party software was also simple. The support staff is able to use a ticketing system to manage all projects and assistance log in one place. Creating an opportunity was never been that easier for us so in all we realised that it's a cool combination of sales, marketing, user and project management. **What do you dislike about Simply CRM?** There are some places where you have to click here and there just to be sure you are on that page. Also I noticed the search tab sometimes find everything but the next time you miss it if you don’t know exactly what needs to be searched, the intelligent search feature must be there to make it like a Google search box. **Recommendations to others considering Simply CRM:** It's inexpensive tool and you get what you pay for and I will definitely recommend it to all **What problems is Simply CRM solving and how is that benefiting you?** it's been great experience in generaing sales and doing marketing with Simply! The biggest bang for the buck for sure. It's inexpensive too and you get what you pay for and I absolutely recommend it to all ### 46. Super easy, fast and full featured CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Neil K. | Business Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Simply CRM?** Simply is more customer-focused, interactive, full featured and less complicated alternative. It’s easy to customize, implement and configure. Productive for all small and mid-sized enterprises. We are now able to keep records of contacts, contracts, prospects, projects, invoices and leads and filter them accordingly during the many sales processes and steps of the project life cycle. Overall, simply did the best for our business and we are incorporating the same for our users database management. Simply is a CRM that not only cares for your contacts but it's a tool that manages your marketing automation using the latest technologies such as Artificial intelligence. If you own a small or a med sized business, Simply can be your best business partner. **What do you dislike about Simply CRM?** We have resolved the biggest challenge for our team with Simply via their multiple language support features and it actually simplified our workflow. The documentation they provided is par excellence but could have been improved further especially if they’ve embedded more detailed videos. **Recommendations to others considering Simply CRM:** I would suggest SImply to any small business who are looking for managing their users and customer data and for future analytics. It's a great deal to have them as one of your business software. Go for Simply if you are an msme. **What problems is Simply CRM solving and how is that benefiting you?** We are succeeded in structuring our processes and overall communication i.e. with the team as well as with customers. Simply CRM is advanced enough and is not complicated but has simplified our day to day business needs. ### 47. Exceptional simplicity and superb performance **Rating:** 5.0/5.0 stars **Reviewed by:** Luca M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Simply CRM?** Simply CRM combines a group of functionalities so it further simplifies many business activities. It has improved our attention to customers on a one to one basis. In all we can say, go for Simply as it will help you to personalize your marketing efforts. We would like to thank the Simply team as its interface allows us to get the most out of productivity. They are providing support in multiple languages so, in all, there is nothing to count on negative hands. Highly recommended if you are a business with many stakeholders, employees, or anything that you can count and adheres to your business. If you don't have a big budget to build a custom CRM or can not afford a high priced CRM, Simply is your friend with tons of advanced features and processes. They have included many support articles and have managed the tutorial part both. You will easily go through them and get your queries resolved such as add products, contacts, vendors etc, manage other processes and more. So I don’t have any complaints about them. **What do you dislike about Simply CRM?** From an end user’s perspective and the customer’s point of view, Simply is your one-stop CRM solution. **Recommendations to others considering Simply CRM:** Try them out for a free version so that you can understand it really well. It's always great to have it tested before making a final decision. **What problems is Simply CRM solving and how is that benefiting you?** Simply CRM has provided solutions to all our existing business problems. Simply resolves and assists us to share files, powerpoint presentations, documents with the team in an efficient, safer and speedy way. Overall, It has improved productivity. ### 48. Excellent performance with premium features **Rating:** 4.0/5.0 stars **Reviewed by:** John P. | President at Pereless Software, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2019 **What do you like best about Simply CRM?** This CRM is amazing, really helped us streamline our customers and manage business processes. We are very happy with their dashboard as we can find each and every feature onboard which is important for any customer database. You can do a lot with this as it comes for a free trial and you can assess it further. They have a superb dashboard with all options a successful CRM must-have. But yes, I feel they should offer some interactive layout meaning when you hover the mouse to any specific feature/option such as user management, or project section, it should pop out the text, etc so that it can look more classy and readable, not necessary though. My overall experience is great with Simply. I appreciate the Simply team members for their hard work and efforts to make it the easiest, simple, affordable and complete altogether. **What do you dislike about Simply CRM?** I really love their user interface, nice end-user experience. The marketing automation and lead management are providing additional pace to it. **Recommendations to others considering Simply CRM:** For us, it was an excellent platform and very easy to learn and use. They have support articles and language assistance so give it a try. **What problems is Simply CRM solving and how is that benefiting you?** The best part of choosing Simply is in its actual simplicity of managing the customer data and connecting with them through automation. The APIs, email marketing integrations, event collabortaion through Google calendar makes it handy and thorough. There are so many features which are connecting the dots to reach the business objectives. ### 49. Overall, Simply CRM performed well and helped us a lot! **Rating:** 5.0/5.0 stars **Reviewed by:** Ilissa B. | Manager for client acquisition and relationships, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Simply CRM?** If you don't have an in-house development staff or administrators that can manage your email accounts, this is probably the great choice for you. Our business has got many employees and this is what we use to manage them. It’s super easy to use and the transparency for all types of user roles makes it very simple and straight. The best features are the ability to manage the users and accounts and have all information stored to a centralized database with flexible accessibility. **What do you dislike about Simply CRM?** This CRM looks pretty reliable and we have nothing to complain about. **Recommendations to others considering Simply CRM:** I would suggest to try them at least for 1 month as a FREE trial. You will get everything about it and then decide if it offers the best you needed for your company. It will definitely a great way to assess Simply CRM. **What problems is Simply CRM solving and how is that benefiting you?** We send countless emails on a daily basis and keep contacts in MailChimp with the list and customers. It is cool to have such a profitable CRM source that structures it all into precise and meaningful info. ### 50. Truely fulfilling the purpose of a CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Dr Manish B. | Manish Kumar Bansal, MD, Interventional Cardiologist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Simply CRM?** It has got everything a successful CRM should have, also you will get additional features as well so in all, it’s a great going if you subscribe to it. You can really make it the way you want it to work. **What do you dislike about Simply CRM?** As far as the Simply negatives are concerned, we did not find any as there support is always on the go and you will get language support as well. In all, they have deep learning articles depository from where you can get a solution to each business query **Recommendations to others considering Simply CRM:** I recommend Simply to everyone who truly needs a great user companion. **What problems is Simply CRM solving and how is that benefiting you?** Customer support services are excellent and we have never ever experienced any downtime since we started using it.It solved our customer management concern and listed them in place in an organised way. So in all, it's win win for our company. ## Simply CRM Discussions - [Have anyone customized it?](https://www.g2.com/discussions/35524-have-anyone-customized-it) - 1 comment, 1 upvote - [What is the main function of a CRM system?](https://www.g2.com/discussions/simply-crm-what-is-the-main-function-of-a-crm-system) - 1 comment - [View Simply CRM pricing details and edition comparison](https://www.g2.com/products/simply-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+15%3A26%3A40+-0500&secure%5Bsession_id%5D=e3b74670-19ea-4978-89df-dc95875c42ad&secure%5Btoken%5D=b63eff2c5c496907d6d25a1d6dfa4323666a4a1067ddd404ddba848b568ecccc&format=llm_user) ## Simply CRM Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## Simply CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Simply CRM Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) - 4.9/5.0 (652 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,818 reviews)