--- title: Simply CRM Reviews meta\_title: 'Simply CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Simply CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 53 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Simply CRM Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **affordable pricing** of Simply CRM, appreciating its cost-effective sales and marketing optimization features. [(1 mentions)](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=1715855&qs=pros-and-cons#reviews) Users praise the **excellent customer support** of Simply CRM, enhancing their overall experience and ease of use. [(1 mentions)](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=2324886&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Simply CRM, finding it intuitive and accessible for all skill levels. [(1 mentions)](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=1715890&qs=pros-and-cons#reviews) Users appreciate the **cost-effective efficiency** of Simply CRM, enhancing their sales and marketing optimization significantly. [(1 mentions)](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=1715917&qs=pros-and-cons#reviews) Users value the **wide range of features** that Simply CRM offers, enhancing their overall experience and usability. [(1 mentions)](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=2324866&qs=pros-and-cons#reviews) Users find the **limited customization** options in Simply CRM restrict their ability to tailor the software to their needs. [(1 mentions)](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=2324861&qs=pros-and-cons#reviews) Users experience **performance issues** with Simply CRM, especially when handling large datasets and using the mobile app. [(1 mentions)](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=1715922&qs=pros-and-cons#reviews) Users notice the **slow loading** times of Simply CRM, suggesting it could benefit from performance improvements. [(1 mentions)](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=1715847&qs=pros-and-cons#reviews) Users note **slow performance** with large data sets and suggest improvements for the mobile app. [(1 mentions)](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=2254222&qs=pros-and-cons#reviews) Users find the **outdated user interface** and limited customization options affect their overall experience with Simply CRM. [(1 mentions)](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=2324819&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Simply CRM ##### 1. Affordable Users value the **affordable pricing** of Simply CRM, appreciating its cost-effective sales and marketing optimization features. [ See 1 mentions ](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=1715855&qs=pros-and-cons#reviews) See Related User Reviews PB Pratik B. Enterprise (\> 1000 emp.) 5.0/5 "Simply Sales Master!" What do you like about Simply CRM? The sales and marketing optimization at a cost effective and efficient manner. ##### 2. Customer Support Users praise the **excellent customer support** of Simply CRM, enhancing their overall experience and ease of use. [ See 1 mentions ](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=2324886&qs=pros-and-cons#reviews) See Related User Reviews SS Swathi S. Small-Business (50 or fewer emp.) 4.0/5 "Simply CRM: Intuitive, Feature-Rich, and Backed by Excellent Support" What do you like about Simply CRM? Simply CRM truly lives up to its name by providing a simple and intuitive experience, making it easy for even first-time users to get started. Their c ##### 3. Ease of Use Users appreciate the **ease of use** of Simply CRM, finding it intuitive and accessible for all skill levels. [ See 1 mentions ](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=1715890&qs=pros-and-cons#reviews) See Related User Reviews SS Swathi S. Small-Business (50 or fewer emp.) 4.0/5 "Simply CRM: Intuitive, Feature-Rich, and Backed by Excellent Support" What do you like about Simply CRM? Simply CRM truly lives up to its name by providing a simple and intuitive experience, making it easy for even first-time users to get started. Their c ##### 4. Efficiency Users appreciate the **cost-effective efficiency** of Simply CRM, enhancing their sales and marketing optimization significantly. [ See 1 mentions ](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=1715917&qs=pros-and-cons#reviews) See Related User Reviews PB Pratik B. Enterprise (\> 1000 emp.) 5.0/5 "Simply Sales Master!" What do you like about Simply CRM? The sales and marketing optimization at a cost effective and efficient manner. ##### 5. Feature Richness Users value the **wide range of features** that Simply CRM offers, enhancing their overall experience and usability. [ See 1 mentions ](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=2324866&qs=pros-and-cons#reviews) See Related User Reviews SS Swathi S. Small-Business (50 or fewer emp.) 4.0/5 "Simply CRM: Intuitive, Feature-Rich, and Backed by Excellent Support" What do you like about Simply CRM? Simply CRM truly lives up to its name by providing a simple and intuitive experience, making it easy for even first-time users to get started. Their c ### 5 Cons or Disadvantages of Simply CRM ##### 1. Limited Customization Users find the **limited customization** options in Simply CRM restrict their ability to tailor the software to their needs. [ See 1 mentions ](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=2324861&qs=pros-and-cons#reviews) See Related User Reviews SS Swathi S. Small-Business (50 or fewer emp.) 4.0/5 "Simply CRM: Intuitive, Feature-Rich, and Backed by Excellent Support" What do you dislike about Simply CRM? Even though Simply CRM is easy to use, its user interface appears outdated compared to other platforms. The customization options are also quite limit ##### 2. Performance Issues Users experience **performance issues** with Simply CRM, especially when handling large datasets and using the mobile app. [ See 1 mentions ](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=1715922&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.5/5 "user friendly, convenient and one of best CRM solutions" What do you dislike about Simply CRM? Performance is bit slower when working with large data set and Mobile app should be improved. ##### 3. Slow Loading Users notice the **slow loading** times of Simply CRM, suggesting it could benefit from performance improvements. [ See 1 mentions ](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=1715847&qs=pros-and-cons#reviews) See Related User Reviews PB Pratik B. Enterprise (\> 1000 emp.) 5.0/5 "Simply Sales Master!" What do you dislike about Simply CRM? So far so good! Just a small observation, sometimes it takes a bit more time to load. Not a major problem but something that could be improved. ##### 4. Slow Performance Users note **slow performance** with large data sets and suggest improvements for the mobile app. [ See 1 mentions ](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=2254222&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.5/5 "user friendly, convenient and one of best CRM solutions" What do you dislike about Simply CRM? Performance is bit slower when working with large data set and Mobile app should be improved. ##### 5. View Limitations Users find the **outdated user interface** and limited customization options affect their overall experience with Simply CRM. [ See 1 mentions ](https://www.g2.com/products/simply-crm/reviews?filters%5Bsentiment_snippet%5D=2324819&qs=pros-and-cons#reviews) See Related User Reviews SS Swathi S. Small-Business (50 or fewer emp.) 4.0/5 "Simply CRM: Intuitive, Feature-Rich, and Backed by Excellent Support" What do you dislike about Simply CRM? Even though Simply CRM is easy to use, its user interface appears outdated compared to other platforms. The customization options are also quite limit ## Top-Rated Alternatives [ ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![Less Annoying CRM](https://images.g2crowd.com/uploads/product/hd_favicon/b3f6393b63f82e5e208b792cee45992d/less-annoying-crm.svg "Less Annoying CRM") Less Annoying CRM 4.9/5(665) ](https://www.g2.com/products/less-annoying-crm/reviews) [ ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") Zoho CRM 4.1/5(2,948) ](https://www.g2.com/products/zoho-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/simply-crm/competitors/alternatives) ![Ishan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishan S.") IS Ishan S. Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator Hospital & Health Care Small-Business (50 or fewer emp.) 6/11/2026 "Keeping Daily Customer Management Activities Much Easier" 4.5/5 What do you like best about Simply CRM? It helps me keep customer information, follow-ups, and daily activities organized in a more structured way. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content. Since my work involves handling consultation enquiries, follow-up communication, wellness program discussions, and health education activities, having everything organized in one place is very useful. What I love most about Simply CRM is that it keeps contacts, organizations, activities, reminders, and customer records together. This makes it easier to manage consultation enquiries, wellness program leads, and ongoing communication without spending time searching through different records. I regularly use contact management, activity tracking, tasks, reminders, and calendar scheduling to keep follow-ups organized. These features help me track enquiry progress, schedule discussions, and stay updated on pending activities. Having information connected across contacts and activities makes day-to-day CRM work easier to handle. The system is easy to understand and getting started with the main features was straightforward. Performance has also been good during regular use, and moving between contacts, activities, and records feels smooth. It offers a practical set of CRM features without making the interface feel overly complicated. I also find it useful that communication history, customer records, and follow-up activities remain available in one place. This helps when managing multiple enquiries, consultation-related tasks, and wellness program discussions at the same time. Overall, it fits well into my daily workflow and helps me stay more organized throughout the day. Review collected by and hosted on G2.com. What do you dislike about Simply CRM? The contact and activity management features work well, but when several follow-ups are planned for different contacts on the same day, I sometimes spend a little extra time reviewing priorities before starting work. The information is available, though I would like a slightly quicker overview of urgent activities. Review collected by and hosted on G2.com. What problems is Simply CRM solving and how is that benefiting you? Simply CRM is helping me keep contacts, follow-ups, activities, and communication records organized in one place. Instead of managing enquiry information through different notes or records, I can keep everything connected and easier to access. I use it to manage consultation enquiries, schedule follow-ups, track ongoing discussions, and maintain customer information in a more structured way. Having contact records, tasks, reminders, and activity history available together makes daily work easier to manage. The platform also helps me stay updated on pending activities and ongoing communication without missing important follow-ups. This is useful when handling multiple enquiries, wellness program discussions, and health education related activities at the same time. Keeping information organized in one system makes it easier to review previous interactions, plan next actions, and maintain better coordination throughout the day. Overall, it helps me stay more organized and manage routine CRM activities more efficiently. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Diya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diya M.") DM Diya M. Applied ai intern Mid-Market (51-1000 emp.) 4/21/2026 "Easy setup and use CRM" 4.5/5 What do you like best about Simply CRM? What I like most about Simply CRM is how easy it is to just pick up and use without feeling lost. Everything feels pretty straightforward, so you don’t have to spend hours figuring things out. I also like that it keeps everything in one place contacts, tasks, follow-up so you’re not constantly switching between tools or missing things. It just makes day-to-day work feel a bit more organized and less messy. Review collected by and hosted on G2.com. What do you dislike about Simply CRM? Also, some parts of the interface can feel slightly outdated or not as polished compared to newer tools. And while it’s simple to use, customization options aren’t always as flexible as you’d want for more complex workflows. Review collected by and hosted on G2.com. What problems is Simply CRM solving and how is that benefiting you? Before using something like this, things are usually scattered—some data in emails, some in Excel, and some just in your head. Simply CRM fixes that by putting everything in one place, so you can see the full picture of a customer or deal without having to dig around. That alone saves a lot of time and helps you avoid missing important follow-ups. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") AE Verified User in Events Services Small-Business (50 or fewer emp.) 5/28/2026 "Organized, Well-Structured CRM That Keeps Work Professional" 4/5 What do you like best about Simply CRM? It is a very organised and well structured app that allows me to complete my CRM in a orderly and professional manner Review collected by and hosted on G2.com. What do you dislike about Simply CRM? Sometimes the user experience can feel a little jarring Review collected by and hosted on G2.com. What problems is Simply CRM solving and how is that benefiting you? It stops me from losing leads by keeping every contact and deal stage in one place. It also cuts down on busywork by automating reminders, follow-ups, and data entry for you. I save time every day; with less admin, I can spend more time selling and serving clients. It gives me quick context too, because I can see the full customer history before I call or email. Overall, it makes my pipeline clear so I know what to focus on today, and it keeps my data clean—no more outdated spreadsheets throwing things off. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 3/5/2026 "Simply CRM Keeps Customer Info Organized with Easy Automation" 4/5 What do you like best about Simply CRM? The best thing I like about Simply CRM is that it keeps all relevant information about the customer in one place, which makes it easier for the sales and marketing team to manage leads, contacts and deals. Their interface is very simple, doesn't need much of a learning curve to get started. I also like their built-in email marketing and automation features, which help in streamlining the follow-up conversations and actions with potential prospects. Review collected by and hosted on G2.com. What do you dislike about Simply CRM? Some of their advanced analytics and reporting features should be more detailed when compared to other CRM in this space. Even though their interface is functional, it feels a bit unpolished; those need to be fine-tuned. Also, the third-party integrations should be made available for platform flexibility. Review collected by and hosted on G2.com. What problems is Simply CRM solving and how is that benefiting you? Simply CRM solves the problem of organising our sales pipelines, from tracking customer interactions to automating communications with prospects. It also reduces the manual work for our sales team by retaining all the contacts and lead activity in a centralised location. This platform overall helps in improving the sales and marketing activities, such as follow-ups, lead tracking and overall visibility. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 3/9/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite SS Swathi S. account manager Small-Business (50 or fewer emp.) 10/25/2025 "Simply CRM: Intuitive, Feature-Rich, and Backed by Excellent Support" 4/5 What do you like best about Simply CRM? Simply CRM truly lives up to its name by providing a simple and intuitive experience, making it easy for even first-time users to get started. Their customer support is excellent, and the platform offers a wide range of features. Review collected by and hosted on G2.com. What do you dislike about Simply CRM? Even though Simply CRM is easy to use, its user interface appears outdated compared to other platforms. The customization options are also quite limited. Since I use it frequently, I’ve noticed that the mobile experience is lacking and does not scale well on smaller screens. Review collected by and hosted on G2.com. What problems is Simply CRM solving and how is that benefiting you? With other CRM systems, we often struggled to understand how to use them and found it challenging to explain their purpose to others. In contrast, Simply CRM made things much simpler for us. The user interface is clean and intuitive, without any confusing or complex structures to navigate. Setting up workflows and automation is straightforward, and the API documentation is clear, which has made integration much easier for us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Renewables & Environment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Renewables & Environment") UR Verified User in Renewables & Environment Small-Business (50 or fewer emp.) 4/18/2026 "Simple, User-Friendly Interface with Powerful Email Automation" 4/5 What do you like best about Simply CRM? It has a simple user friendly interface. It also has email marketing and automation tools that help streamline follow-ups and daily operations. Review collected by and hosted on G2.com. What do you dislike about Simply CRM? The system becomes slower when handling large volumes of data and experiences occasional loading lags. Review collected by and hosted on G2.com. What problems is Simply CRM solving and how is that benefiting you? It eliminates messy, scattered information by acting as a single, centralized repository for all contact and lead activity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Mid-Market (51-1000 emp.) 5/19/2026 "Great Customer Management and Calendar, but a Cluttered Dashboard" 3.5/5 What do you like best about Simply CRM? Customer management and calendar features. Review collected by and hosted on G2.com. What do you dislike about Simply CRM? The layout of the dashboard is not great. It is pretty cluttered Review collected by and hosted on G2.com. What problems is Simply CRM solving and how is that benefiting you? Task management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Mid-Market (51-1000 emp.) 8/19/2025 "user friendly, convenient and one of best CRM solutions" 4.5/5 What do you like best about Simply CRM? user friendly, convenient and one of best CRM solutions Review collected by and hosted on G2.com. What do you dislike about Simply CRM? Performance is bit slower when working with large data set and Mobile app should be improved. Review collected by and hosted on G2.com. What problems is Simply CRM solving and how is that benefiting you? CRM addresses fundamental pain points that plague businesses relying on disconnected tools like spreadsheets, email inboxes, and paper notes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PB Pratik B. Decision Analytics Associate Enterprise (\> 1000 emp.) 11/6/2024 "Simply Sales Master!" 5/5 What do you like best about Simply CRM? The sales and marketing optimization at a cost effective and efficient manner. Review collected by and hosted on G2.com. What do you dislike about Simply CRM? So far so good! Just a small observation, sometimes it takes a bit more time to load. Not a major problem but something that could be improved. Review collected by and hosted on G2.com. What problems is Simply CRM solving and how is that benefiting you? To optimize sampling to reach the highest optimizing efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") UR Verified User in Research Enterprise (\> 1000 emp.) 11/8/2024 "How Simply CRM Benefited Me" 4/5 What do you like best about Simply CRM? The seamless integration is the keyhighlight that makes it very useful in everyday tasks Review collected by and hosted on G2.com. What do you dislike about Simply CRM? Nothing that I have encountered as of now Review collected by and hosted on G2.com. What problems is Simply CRM solving and how is that benefiting you? Simply CRM is helping us to make sure that all our representative are able to avail the benefit of generate insightful impact from analyzing the data Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Work at Simply CRM? 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