Best Contact Center Software - Page 10

How Many Contact Center Software Products Does G2 Track?

Total Products under this Category: 520

Category Stats (Oct 2026)

  • Average Rating: 4.45/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Contivio (+19.13%) - Among all products in this category, Contivio recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Contact Center Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 49,100+ Authentic Reviews
  • 520+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Contact Center Software

G2 Grid® for Contact Center Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Service Cloud, Aircall, CloudTalk, Genesys Cloud CX, Talkdesk, Nextiva, Five9 Intelligent Cloud Contact Center Platform, and Ringover.

Underlying data: [Grid® JSON](https://www.g2.com/categories/contact-center/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=talkdesk&focus%5B%5D=nextiva&focus%5B%5D=five9-intelligent-cloud-contact-center-platform&focus%5B%5D=ringover)

LeadDesk

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, security services, energy, telecommunication, financial services, market research, and fundraising. Our intelligent tools allow you to maximize call-efficiency and help you sell more. LeadDesk can be used stand-alone or integrated with CRM systems. Our customers boost agent productivity with highly efficient call handling, seamless VoIP/GSM/PBX connectivity, integrated contacts lists, contacts data management, and advanced monitoring and reporting. LeadDesk is cloud-based and highly scalable. Sales organizations choose LeadDesk because they close more, have no downtime, no start-up costs, and lower OPEX.

Average Rating: 4.0/5.0

Total Reviews: 12

How Do G2 Users Rate LeadDesk?

  • Has the product been a good partner in doing business?: 7.1/10 (Category avg: 8.9/10)
  • Concurrent Calling: 9.4/10 (Category avg: 8.8/10)
  • Session Summary Notes: 9.4/10 (Category avg: 8.5/10)
  • Administrator Access: 9.4/10 (Category avg: 8.9/10)

Who Is the Company Behind LeadDesk?

  • Seller: LeadDesk
  • Year Founded: 2010
  • HQ Location: 00500 Helsinki, FI
  • Twitter: @LeadDesk
    461 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    198 employees on LinkedIn®
  • Ownership: HEL: LEADD

Who Uses This Product?

  • Company Size: 50% Medium, 42% Small

What Do G2 Reviewers Say About LeadDesk?

AI-generated summary from verified user reviews

Pros
  • Users love the intuitive and user-friendly interface of LeadDesk, simplifying navigation and enhancing productivity.
  • Users appreciate the intuitive and user-friendly interface of LeadDesk, enhancing efficiency for agents and managers alike.
  • Users praise the user-friendly interface of LeadDesk, highlighting its intuitive navigation for agents and managers.
  • Users value the intuitive and user-friendly interface of LeadDesk, simplifying navigation and enhancing productivity.
  • Users appreciate the intuitive and user-friendly interface of LeadDesk, facilitating easy navigation and accessibility of features.
Cons
  • Users report poor customer support, highlighting a need for improvement despite overall satisfaction with the product.
  • Users experience occasional call clarity issues, though the support team promptly addresses them when they occur.
  • Users experience occasional call clarity issues, but the support team promptly addresses them when they arise.
  • Users find the customer service lacking, describing it as poor and misleading, with unclear contract terms.
  • Users find the difficult learning curve challenging, particularly those new to similar software systems.

What Are Recent G2 Reviews of LeadDesk?

What Are G2 Users Discussing About LeadDesk?

RingByName

RingByName is designed to help create better relationships with your customers with its built-in intelligent routing and customer relations software. Providing a top notch phone experience for your customers will surely increase their affinity for your brand and service.

Average Rating: 4.2/5.0

Total Reviews: 11

How Do G2 Users Rate RingByName?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Concurrent Calling: 9.2/10 (Category avg: 8.8/10)
  • Session Summary Notes: 9.2/10 (Category avg: 8.5/10)
  • Administrator Access: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind RingByName?

  • Seller: RingByName
  • Year Founded: 2012
  • HQ Location: Miami, US
  • Twitter: @ringbyname
    738 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 46% Small, 38% Medium

What Are Recent G2 Reviews of RingByName?

What Are G2 Users Discussing About RingByName?

GreenAds Global

GreenAds Global is a leading CPaaS provider and official Google RBM Partner & Meta Business Partner, helping businesses scale with WhatsApp API, RCS, SMS, and Voice solutions through our all-in-one Telinfy platform. Since 2011, we have supported 5,000+ businesses across Asia, Africa and the Middle East with reliable enterprise messaging solutions. Our platform, Telinfy, brings campaigns, customer conversations, automation, analytics and smart fallback into one easy-to-use communication hub. We help brands send promotional campaigns, transactional alerts, OTPs, reminders, support messages and conversational journeys through trusted channels like WhatsApp Business API, Google RCS, SMS and Voice. GreenAds Global is a Google RCS Messaging Partner, WhatsApp Business API provider and MEFFYS 2024 award winner.

Average Rating: 4.7/5.0

Total Reviews: 5

Who Is the Company Behind GreenAds Global?

  • Seller: GreenAds Global
  • Year Founded: 2011
  • HQ Location: Kochi, India
  • LinkedIn® Page: linkedin.com
    65 employees on LinkedIn®
  • Phone: +91 484 350 3173

Who Uses This Product?

  • Company Size: 60% Small, 20% Medium

What Are Recent G2 Reviews of GreenAds Global?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

ICTBroadcast

Offer: ICTBroadcast offers life time free licenses of ICTBroadcast Enterprise Edition up-to 50 concurrent calls / channels . ICTBroadcast is a White label, multi-tenant, unified communications-based auto dialer, predictive dialer,progressive dialer, preview and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, inbound and outbound call centre functionlity, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact centre-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call centre scenarios with effective and efficient communications management. ICTBroadcast is open source project developed over LAMP stack and open source Asterisk communications engine .

Average Rating: 4.8/5.0

Total Reviews: 10

How Do G2 Users Rate ICTBroadcast?

  • Concurrent Calling: 9.2/10 (Category avg: 8.8/10)
  • Session Summary Notes: 9.2/10 (Category avg: 8.5/10)
  • Administrator Access: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind ICTBroadcast?

  • Seller: ICTINNOVATIONs
  • Year Founded: 2006
  • HQ Location: Multan, Pakistan
  • Twitter: @tahiralmas
    1,064 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Medium, 30% Small

What Are Recent G2 Reviews of ICTBroadcast?

What Are G2 Users Discussing About ICTBroadcast?

intalk.io

intalk.io is an Omnichannel Customer Interaction Platform, designed & developed by Agami Tech Pvt. Ltd. intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With its cloud contact center capabilities, you can run a contact center on-cloud with agents connected from home. It has an in-built Chatbot platform that can automate lead generation, service responses and enhance CX. intalk.io is trusted by 300+ customers, 12+ business verticals with presence in 15+ countries.

Average Rating: 4.6/5.0

Total Reviews: 7

How Do G2 Users Rate intalk.io?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Concurrent Calling: 9.4/10 (Category avg: 8.8/10)
  • Session Summary Notes: 8.9/10 (Category avg: 8.5/10)
  • Administrator Access: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind intalk.io?

Who Uses This Product?

  • Company Size: 57% Medium, 43% Small

What Do G2 Reviewers Say About intalk.io?

AI-generated summary from verified user reviews

Pros
  • Users commend the 24/7 customer support of intalk.io, making problem-solving and integration seamless and effective.
  • Users appreciate the ease of use of intalk.io, highlighting its user-friendly UI and seamless integrations.
  • Users appreciate the easy integrations with various platforms, enhancing their workflow and overall efficiency.
  • Users love the versatile features of intalk.io, enabling seamless integration and an efficient user experience.
  • Users value the extensive integrations of intalk.io, making it easy to implement with various platforms seamlessly.
Cons
  • Users find the poor interface design of intalk.io to be unattractive, cluttered, and prone to errors.
  • Users find the poor UI design of intalk.io unappealing and cluttered with unnecessary integrations and errors.
  • Users experience bugs and errors that disrupt functionality and hinder the overall user experience on intalk.io.
  • Users often face integration issues due to unnecessary features, a weak UI, and frequent errors.
  • Users often face navigation difficulties due to a weak UI and unnecessary integrations complicating the experience.

What Are Recent G2 Reviews of intalk.io?

Mindful by Medallia

Mindful is a best-in-class customer experience solution for the world’s biggest brands. For us, customer-centricity is key—so we bridge the gap between experiences, bringing customers the help they need at a time that’s best for them. Mindful adds emotional intelligence to every interaction by transitioning customers across channels like voice, digital, text, and in-person to provide a premier experience for customers, an empowered experience for agents, and peak efficiency for brands. • Winning the customer journey is critical to a thriving brand, and Mindful bridges the gaps between disconnected experiences. • Digital dead ends are replaced by no-code call schedulers, carrying context over for the customer while creating predictable queue volume. • Traditional hold times are a thing of the past by providing premier callback in the IVR. • Customers expectations are managed with status updates and options to reconnect via SMS. The biggest Fortune 500 brands have been using Mindful to improve contact center metrics like AHT, ASA, Abandonment, and agent happiness. Satisfaction metrics like CSAT, NPS, CES are also improved thanks to seamless transitions and agent preparedness. It all comes together for the very best customer experience that drives revenue and loyalty.

Average Rating: 4.8/5.0

Total Reviews: 6

How Do G2 Users Rate Mindful by Medallia?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Concurrent Calling: 10.0/10 (Category avg: 8.8/10)
  • Session Summary Notes: 8.3/10 (Category avg: 8.5/10)
  • Administrator Access: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Mindful by Medallia?

  • Seller: Medallia
  • Year Founded: 2001
  • HQ Location: San Francisco, CA
  • Twitter: @Medallia
    12,225 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,765 employees on LinkedIn®
  • Phone: 650-321-3000

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Mindful by Medallia?

NFON

NFON is a cloud-based business communication solution provider, designed to help organisations streamline their communication processes and enhance productivity. Headquartered in Munich, Germany, NFON has been at the forefront of empowering businesses since 2007, facilitating a transition from traditional on-premises systems to more agile and flexible communication methods. With a focus on security and scalability, NFON serves a diverse range of organisations across Europe, providing them with tools that simplify communication and support modern work environments. NFON suite includes several key solutions tailored to meet the varying needs of businesses. The NFON Cloud Telephony system is a modern, cloud-hosted telephone solution that replaces the complexities and costs associated with traditional PBX hardware. It offers essential telephony features such as voicemail, call forwarding, and conferencing, all accessible from any device, anywhere. This system is managed through a centralised online portal, allowing businesses to scale their communication capabilities effortlessly as they grow. Another significant offering is the NFON SIP Trunk, which serves as a secure and reliable connection between existing on-site PBX systems and the cloud. This solution enables businesses to transition to cloud-based communication at their own pace while benefiting from cost-effective and high-quality voice connectivity. This flexibility is particularly advantageous for organisations looking to modernise their communication infrastructure without a complete overhaul. For customer-facing teams, the NFON Contact Center provides a robust solution designed to manage high call volumes efficiently. With features like intelligent call routing, real-time analytics, and seamless integration with popular CRM systems, this solution empowers organisations to deliver exceptional customer service while optimising operational efficiency. NFON product is built with a focus on user-friendliness and flexibility, accommodating hybrid and international workforces with multi-language support across its applications. We provide cloud-based communication solutions that remove hardware complexity, scale with growing businesses, and comply with data protection regulations such as GDPR. Through continuous updates and AI-driven enhancements, we deliver reliable, secure tools that help teams stay connected and collaborate effectively — whether in the office, remotely, or across multiple locations.

Average Rating: 4.5/5.0

Total Reviews: 12

How Do G2 Users Rate NFON?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)

Who Is the Company Behind NFON?

  • Seller: NFON
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Munich, DE
  • LinkedIn® Page: www.linkedin.com
    380 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 33% Small, 25% Large

What Do G2 Reviewers Say About NFON?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of NFON, making everyday business communication simple and stress-free.
  • Users value the easy communication and AI features of NFON, enhancing productivity and operational reliability across the organization.
  • Users appreciate the reliability of NFON, noting its stability and excellent call quality for daily communication.
  • Users commend the accurate chat feature of NFON, enhancing support and boosting overall efficiency in communication.
  • Users appreciate the fast and professional customer support from NFON, enhancing their overall experience with the service.
Cons
  • Users find the lack of chat functionality during video calls limits communication and hampers the overall experience.
  • Users experience occasional connection issues, though outages are usually brief, impacting overall reliability.
  • Users find NFON expensive and hope for more affordable pricing to enhance its appeal and accessibility.
  • Users find NFON lacking due to the absence of a chat feature, hindering effective communication during video calls.
  • Users find the documentation lacking, though the product's simplicity helps mitigate the issue.

What Are Recent G2 Reviews of NFON?

PhoneIQ | Modern Phone System & CTI for Salesforce

PhoneIQ is the modern phone system and contact center platform built exclusively for companies on Salesforce. Our all-in-one cloud communications platform brings together power dialing, local presence, voicemail drop, Salesforce call routing, call recording and a complete PBX replacement that lives within your CRM. With support for desktop, mobile, and desk phones, PhoneIQ works seamlessly at the office or remote, logging all interactions automatically in Salesforce and generating beautiful reports that management can leverage to track KPIs in real-time. - Admins can deploy it in minutes to users globally without the need for technical knowledge. - Companies can buy numbers in 50+ countries instantly. - Customers can get live support from our Salesforce certified team at any time.

Average Rating: 4.9/5.0

Total Reviews: 5

How Do G2 Users Rate PhoneIQ | Modern Phone System & CTI for Salesforce?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Concurrent Calling: 10.0/10 (Category avg: 8.8/10)
  • Session Summary Notes: 10.0/10 (Category avg: 8.5/10)
  • Administrator Access: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind PhoneIQ | Modern Phone System & CTI for Salesforce?

  • Seller: PhoneIQ
  • Year Founded: 2018
  • HQ Location: San Antonio, US
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Are Recent G2 Reviews of PhoneIQ | Modern Phone System & CTI for Salesforce?

What Are G2 Users Discussing About PhoneIQ | Modern Phone System & CTI for Salesforce?

XTIUM Contact Center

Calls, text/SMS, email, webchat, workforce management … all of these omnichannel contact center features are table stakes, ensuring agents can deliver a great customer experience that builds lasting relationships. Evolve IP delivers all these features and more. We’ve been noted in five consecutive Gartner Magic Quadrants with callouts for being ‘fully-featured’. Our difference? We connect agents with customers and the rest of your business! We integrate agents directly into Teams, allowing them to collaborate instantly with other employees. Additionally, agents can access business applications, like SAP/Concur and ADP, in the same interface – keeping them engaged, efficient, and successful. Visit our website for more information: https://www.evolveip.net/contact-center

Average Rating: 4.9/5.0

Total Reviews: 5

How Do G2 Users Rate XTIUM Contact Center?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Concurrent Calling: 10.0/10 (Category avg: 8.8/10)
  • Session Summary Notes: 10.0/10 (Category avg: 8.5/10)
  • Administrator Access: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind XTIUM Contact Center?

  • Seller: Xtium
  • Year Founded: 2007
  • HQ Location: Tampa, FL
  • LinkedIn® Page: www.linkedin.com
    473 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Medium, 40% Small

What Are Recent G2 Reviews of XTIUM Contact Center?

Connex One

Connex One is a customer engagement and communication platform designed to help businesses effectively connect with their customers across various channels.

Average Rating: 2.3/5.0

Total Reviews: 4

How Do G2 Users Rate Connex One?

  • Has the product been a good partner in doing business?: 3.3/10 (Category avg: 8.9/10)
  • Concurrent Calling: 2.5/10 (Category avg: 8.8/10)
  • Session Summary Notes: 1.1/10 (Category avg: 8.5/10)
  • Administrator Access: 1.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Connex One?

  • Seller: Connex One
  • Year Founded: 2013
  • HQ Location: Manchester, England, United Kingdom
  • LinkedIn® Page: www.linkedin.com
    560 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Connex One?

AI-generated summary from verified user reviews

Pros
  • Users value the 24/7 customer support from Connex One, enhancing their overall experience and operational effectiveness.
  • Users find easy setup immensely beneficial for optimizing call center operations with AthenaAI.
  • Users value the software integrations of Connex One, enhancing workflow with tools like Gmail and Salesforce.
  • Users value the seamless Salesforce integration with Connex One, enhancing functionality in their call center operations.
  • Users praise the well-designed interface of Connex One, enhancing their experience and operational efficiency.
Cons
  • Users find the complex customization process cumbersome, leading to lengthy setups and ineffective demos.
  • Users find the complexity of setup in Connex One to be a significant hurdle that prolongs implementation.
  • Users find the difficult implementation of Connex One cumbersome, leading to a lengthy and complex setup process.
  • Users face initial difficulties during setup with complex requirements and limited support from the small implementation team.
  • Users experience long wait times due to a stretched thin implementation team managing multiple projects simultaneously.

What Are Recent G2 Reviews of Connex One?

FluentStream Technologies

FluentStream Technologies offers a comprehensive cloud-based communications platform tailored for small and medium-sized businesses (SMBs). Their solutions encompass voice services, video conferencing, business texting, eFax, and contact center functionalities, all designed to enhance collaboration, boost productivity, and improve customer engagement. With a focus on flexibility and scalability, FluentStream ensures that businesses can communicate effectively from any device or location. Key Features and Functionality: - Voice Services: VoIP-enabled calling facilitates seamless collaboration, enhancing productivity and customer service across devices and locations. - Video Conferencing: High-quality video meetings with features like virtual backgrounds, screen sharing, whiteboarding, team messaging, in-meeting chat, and AI-powered smart meeting summaries. - Business Texting and eFax: Integrated solutions for sending and receiving text messages and faxes, streamlining communication channels. - Contact Center Services: Comprehensive call center services optimize agents' ability to respond quickly and accurately to customer needs, enabling data-driven decision-making. - Mobile and Web Applications: Manage calls, create call routes, edit user accounts, and handle notifications from anywhere using FluentStream's mobile and web apps. - AI and Automation: Features like transcription, sentiment analysis, smart routing, and workflow triggers save time and improve service quality. Primary Value and Solutions Provided: FluentStream's platform addresses the communication challenges faced by SMBs by offering a unified, cloud-based solution that integrates various communication channels into one secure, easy-to-manage space. This integration eliminates the need for multiple platforms, reducing complexity and costs. The flexibility of their services allows businesses to operate efficiently in remote or hybrid work environments, ensuring that teams remain connected and responsive to customer needs. With over 100 features, including advanced call routing, analytics, and CRM integrations, FluentStream empowers businesses to customize their communication systems to fit their unique requirements. Additionally, their award-winning, US-based 24/7 customer support ensures that businesses have the assistance they need whenever they need it.

Average Rating: 4.8/5.0

Total Reviews: 13

How Do G2 Users Rate FluentStream Technologies?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Concurrent Calling: 8.8/10 (Category avg: 8.8/10)
  • Session Summary Notes: 5.0/10 (Category avg: 8.5/10)
  • Administrator Access: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind FluentStream Technologies?

Who Uses This Product?

  • Company Size: 92% Small, 8% Medium

What Do G2 Reviewers Say About FluentStream Technologies?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the access ease of FluentStream, allowing tailored permissions and efficient voicemail messaging.
  • Users appreciate the voicemail drop feature and easy access controls, streamlining their communication processes efficiently.
  • Users commend the call quality of FluentStream, enhancing their communication experience with reliable performance.
  • Users value the easy-to-use call recording feature, enabling efficient communication and management of calls.
  • Users praise the ease of use of FluentStream Technologies, enjoying its versatile access and efficient voicemail features.
Cons
  • Users experience call connectivity issues, resulting in dropped calls and disrupted communication during important conversations.
  • Users report call drops due to internet connection issues, negatively impacting communication reliability with FluentStream Technologies.
  • Users experience call issues with FluentStream Technologies, often facing dropped calls and connection problems.
  • Users experience connection issues with FluentStream, resulting in frustrating dropped calls and unreliable service.
  • Users experience connection issues with FluentStream Technologies, leading to dropped calls and frustrating communication problems.

What Are Recent G2 Reviews of FluentStream Technologies?

What Are G2 Users Discussing About FluentStream Technologies?

NobelBiz Voice Carrier Network

The NobelBiz Voice Carrier Network is the only VoIP interconnected provider built to service contact-center-specific traffic, with multiple redundancies across the globe. As a result, our telecom network offers uninterrupted uptime and an impressive geographical footprint, delivering the best possible voice quality at a fair price. Because we focus solely on the contact center niche, all the features and support processes were fine-tuned to maximize the efficiency, quality, and demands of the call center industry. In addition, the NobelBiz Voice Carrier Network features a multitude of optional productivity tools such as local caller ID solutions, compliance safety nets, number management, and a web-based auto-attendant platform, to name but a few.

Average Rating: 4.4/5.0

Total Reviews: 10

How Do G2 Users Rate NobelBiz Voice Carrier Network?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind NobelBiz Voice Carrier Network?

  • Seller: NobelBiz
  • Year Founded: 2005
  • HQ Location: Cheyenne, WY
  • Twitter: @NobelBiz
    569 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 30% Large

What Do G2 Reviewers Say About NobelBiz Voice Carrier Network?

AI-generated summary from verified user reviews

Pros
  • Users value the reliability of NobelBiz Voice Carrier Network, ensuring consistent call quality and efficient caller ID management.
  • Users commend the LT Buckets Rotation feature of NobelBiz for enhancing connectivity and reducing spam likelihood.
  • Users value the high call quality of NobelBiz Voice Carrier Network for both outbound campaigns and everyday calls.
  • Users commend the robust connectivity options of NobelBiz Voice Carrier Network, ensuring reliable calling experiences.
  • Users commend the excellent customer service of NobelBiz Voice Carrier Network, highlighting promptness and efficiency as key benefits.
Cons
  • Users find the purchase process for DIDs problematic, as it can lead to receiving numbers intended for other companies.
  • Users find the high cost of NobelBiz Voice Carrier Network still burdensome despite reduced outbound rates over the years.
  • Users report number issues when purchasing DIDs, leading to complications with misallocated numbers.

What Are Recent G2 Reviews of NobelBiz Voice Carrier Network?

What Are G2 Users Discussing About NobelBiz Voice Carrier Network?

NuVoxx Cloud Contact Centre

NuVoxx Cloud Contact Centre (NC3) is a cloud-based inbound and outbound contact centre solution for organizations looking to enhance their contact centre capabilities and customer experience, without having to deploy, manage and maintain the required infrastructure.

Average Rating: 4.5/5.0

Total Reviews: 4

How Do G2 Users Rate NuVoxx Cloud Contact Centre?

  • Has the product been a good partner in doing business?: 5.0/10 (Category avg: 8.9/10)
  • Concurrent Calling: 8.3/10 (Category avg: 8.8/10)
  • Session Summary Notes: 8.9/10 (Category avg: 8.5/10)
  • Administrator Access: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind NuVoxx Cloud Contact Centre?

  • Seller: NC3
  • Year Founded: 2002
  • HQ Location: Mississauga, CA
  • Twitter: @NuVoxx
    47 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Medium, 25% Small

What Are Recent G2 Reviews of NuVoxx Cloud Contact Centre?

What Are G2 Users Discussing About NuVoxx Cloud Contact Centre?

Odigo

Odigo helps large organizations connect with individuals through world-class, cloud-based contact center solutions. Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents. Odigo serves more than 400,000 agents and business users globally. With a 25-year history of industry firsts, Odigo has more than 300 clients around the world.

Average Rating: 4.1/5.0

Total Reviews: 4

How Do G2 Users Rate Odigo?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.9/10)
  • Concurrent Calling: 7.2/10 (Category avg: 8.8/10)
  • Session Summary Notes: 7.2/10 (Category avg: 8.5/10)
  • Administrator Access: 7.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Odigo?

  • Seller: Capgemini
  • Year Founded: 1967
  • HQ Location: Paris, France
  • Twitter: @Capgemini
    134,413 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    348,440 employees on LinkedIn®
  • Ownership: EPA: CAP

Who Uses This Product?

  • Company Size: 50% Large, 25% Medium

What Do G2 Reviewers Say About Odigo?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the user-friendly platform of Odigo, making travel planning in Japan incredibly easy.
  • Users find Odigo's AI technology easy to use, enjoying its smooth UI and exceptional natural language processing.
  • Users love the easy setup of Odigo, making travel planning in Japan a breeze.
  • Users value the efficiency of Odigo, streamlining connections and saving time in business discussions across locations.
  • Users find Odigo intuitive and easy to use, enjoying its smooth UI and effective natural language processing.
Cons
  • Users find the learning curve challenging, making it initially confusing to become accustomed to Odigo.
  • Users often face bugs and crashes with Odigo, leading to frustrations during usage.

What Are Recent G2 Reviews of Odigo?

Singlecomm

SingleComm is a contact center technologies solution provider. Utilizing the latest development tools our team creates intuitive solutions to better enhance the inbound and outbound multichannel customer engagement initiatives for your customers.

Average Rating: 4.3/5.0

Total Reviews: 4

How Do G2 Users Rate Singlecomm?

  • Concurrent Calling: 10.0/10 (Category avg: 8.8/10)
  • Session Summary Notes: 10.0/10 (Category avg: 8.5/10)
  • Administrator Access: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Singlecomm?

  • Seller: SingleComm
  • Year Founded: 2014
  • HQ Location: Richmond, US
  • Twitter: @singlecomm
    49 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Singlecomm?

What Are G2 Users Discussing About Singlecomm?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated March 3, 2025