G2

Alexander M.

Geschäftsführer

Small-Business (50 or fewer emp.)

2/24/2026

"The right decision for our IT consulting"

4/5

What do you like best about NFON?

We particularly like the combination of simple administration and professional functionality. Many things can be quickly adjusted by oneself without having to open lengthy support tickets. Additionally, it is noticeable that the topic of innovation – especially in the field of AI – is continuously being developed further. Review collected by and hosted on G2.com.

What do you dislike about NFON?

As with many cloud solutions, it takes some time at the beginning to really know and optimally use all the functions. An even more central overview of new features or best practices would be helpful. Review collected by and hosted on G2.com.

What problems is NFON solving and how is that benefiting you?

We switched to NFON's cloud telephony about two years ago - and we haven't regretted it. For our small IT consultancy, the transition was straightforward and the solution runs smoothly. In the meantime, we are also using AI Essentials and are currently looking at Nia Frontdesk to further automate our processes. The best part is that everything grows with us without becoming unnecessarily complex. Review collected by and hosted on G2.com.

Response from Tzu Yu Lin of NFON

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Dear Alexander M.,

Thank you very much for your feedback!

We are delighted to see that our solution is bringing real added value to your day-to-day work. That is exactly what we strive for every day – to make communication simpler, more efficient and smarter.

We look forward to continuing to work with you!

Kind regards,

The NFON Team