# Top Free Contact Center Software - Page 4

## How Many Contact Center Software Products Does G2 Track?

**Total Products under this Category:** 345

### Category Stats (Aug 2026)

- **Average Rating:** 4.45/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Contact Center Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 47,300+ Authentic Reviews
- 345+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Contact Center Software
 ![G2 Grid® for Contact Center Software plotting products by satisfaction and market presence](https://www.g2.com/categories/contact-center/grids.png?focus%5B%5D=5494&focus%5B%5D=4872&focus%5B%5D=87468&focus%5B%5D=5511&focus%5B%5D=348&focus%5B%5D=4215&focus%5B%5D=53495&focus%5B%5D=95230)

Highlighted products: Agentforce Service (formerly Salesforce Service Cloud), Aircall, CloudTalk, Talkdesk, Five9 Intelligent Cloud Contact Center Platform, Genesys Cloud CX, Nextiva, and Ringover.

Underlying data: [Grid® JSON](https://www.g2.com/categories/contact-center/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=talkdesk&focus%5B%5D=five9-intelligent-cloud-contact-center-platform&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=nextiva&focus%5B%5D=ringover)

**Sponsored**

### Kualitee

Kualitee is an AI-powered test management platform designed to assist software testing teams in streamlining their testing processes and delivering high-quality software more efficiently. Kualitee caters to organizations looking to enhance their software quality assurance practices by providing a robust set of tools that facilitate test case management, test execution, defect management, and comprehensive reporting and analytics. The target audience for Kualitee includes software development & testing teams, quality assurance professionals, and project managers across various industries. By addressing the complexities of software testing, Kualitee is particularly beneficial for teams that require a structured approach to manage their testing workflows. The platform is designed to accommodate both small teams and large enterprises, ensuring that users can scale their testing efforts as needed. Specific use cases include managing test cases for new software features, tracking defects throughout the development lifecycle, and generating insightful reports to inform stakeholders about testing progress and software quality. One of the standout features of Kualitee is its Gen AI engine, Hootie, which generates test cases based on user stories and test scenarios. This functionality not only saves time but also enhances the accuracy of test case creation, allowing teams to focus on more strategic testing activities. Additionally, Kualitee offers strong traceability, making it easier for teams to track requirements and identify bugs. This traceability ensures that any issues can be quickly located and addressed, ultimately leading to a more polished final product. Kualitee also provides flexibility in deployment options, allowing users to choose between cloud-based or on-premise plans based on their specific needs. The platform's ability to integrate with a wide range of leading software tools further enhances its usability, enabling teams to incorporate Kualitee into their existing workflows seamlessly. Its scalability and customization options make it suitable for organizations of all sizes, ensuring that users can tailor the platform to fit their unique testing requirements. By leveraging Kualitee's comprehensive suite of features, teams can enhance their testing efficiency, improve collaboration, and ultimately deliver higher-quality software products. The combination of AI-driven capabilities and a user-friendly interface positions Kualitee as a valuable asset for any organization committed to excellence in software development and quality assurance.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=29&secure%5Bchosen_at%5D=2026-08-03T16%3A06%3A35Z&secure%5Bdisplayable_resource_id%5D=1947&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=49868&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=49868&secure%5Bresource_id%5D=29&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcontact-center%2Ffree%3Fpage%3D4&secure%5Btoken%5D=1b667b031d147819791c7f00dea395d1cc1995136e30a5dfa50a2268ddcae379&secure%5Burl%5D=http%3A%2F%2Fwww.kualitee.com%2F%3Futm_source%3DG2%26utm_medium%3Dads%26utm_campaign%3Dboost&secure%5Burl_type%5D=custom_url)

### [StringeeX](https://www.g2.com/products/stringeex/reviews)

StringeeX is a customer support platform that lets you connect with customers on any channel (phone, chat, email, social media, etc). This platform makes it easy to keep track of all your support requests, answer questions quickly, and monitor customer service agent's effectiveness. Accessible by desktop and mobile app, StringeeX can integrate with most of popular CRM and Helpdesk tools. Currently, StringeeX is trusted by over 500 companies in Vietnam and launching product to North America and Australia. Start a free trial to see StringeeX in action.

**Average Rating:** 4.1/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate StringeeX?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Concurrent Calling:** 7.9/10 (Category avg: 8.8/10)
- **Session Summary Notes:** 8.6/10 (Category avg: 8.5/10)
- **Administrator Access:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind StringeeX?

- **Seller:** [Stringee JSC](https://www.g2.com/sellers/stringee-jsc)
- **Year Founded:** 2017
- **HQ Location:** Hanoi, Vietnam
- **Twitter:** @stringeecom  
26 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b37eba77a890513e52b68af72dbe1f4ea9311b121fc9c84ce95dabfd3e2c505&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstringee-jsc%2F&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 64% Small, 45% Medium

#### What Are Recent G2 Reviews of StringeeX?

**["A High-end Contact Center; Great Customer Experience"](https://www.g2.com/survey_responses/stringeex-review-9204365)**

**Rating:** 4.5/5.0 stars

_— Cekna B._

[Read full review](https://www.g2.com/survey_responses/stringeex-review-9204365)

**["Customer Experience Greater"](https://www.g2.com/survey_responses/stringeex-review-8580927)**

**Rating:** 4.5/5.0 stars

_— Rhaiana S._

[Read full review](https://www.g2.com/survey_responses/stringeex-review-8580927)

#### What Are G2 Users Discussing About StringeeX?

- [What is StringeeX used for?](https://www.g2.com/discussions/what-is-stringeex-used-for)

### [VirtualPBX](https://www.g2.com/products/virtualpbx/reviews)

We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

**Average Rating:** 4.2/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate VirtualPBX?

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind VirtualPBX?

- **Seller:** [VirtualPBX](https://www.g2.com/sellers/virtualpbx)
- **Year Founded:** 1997
- **HQ Location:** San Jose, CA
- **Twitter:** @VirtualPBX  
5,359 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f4f282255ce764ceb0deaca9bcdd7a69ea5bc116d39c8e949fa9b18d7bec9ef1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F108679%2F&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 97% Small, 3% Medium

#### What Do G2 Reviewers Say About VirtualPBX?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **excellent customer support** of VirtualPBX, highlighting their professionalism and attentive service.
- Users highlight the **exceptional customer service** of VirtualPBX, praising the professionalism and support provided by the team.
- Users praise the **helpful customer service** of VirtualPBX, noting professionalism and thorough support throughout their experience.
- Users praise the **excellent customer service** of VirtualPBX, appreciating the thorough assistance and support provided.
- Users highlight the **efficiency** of VirtualPBX, appreciating prompt service and smooth onboarding processes.

#### What Are Recent G2 Reviews of VirtualPBX?

**["Reliable Communication with Stellar Support"](https://www.g2.com/survey_responses/virtualpbx-review-12686476)**

**Rating:** 5.0/5.0 stars

_— Misael S._

[Read full review](https://www.g2.com/survey_responses/virtualpbx-review-12686476)

**["VirtualPBX: Essential for Solopreneurs, Easy Call Management"](https://www.g2.com/survey_responses/virtualpbx-review-12980109)**

**Rating:** 5.0/5.0 stars

_— Vernon D._

[Read full review](https://www.g2.com/survey_responses/virtualpbx-review-12980109)

#### What Are G2 Users Discussing About VirtualPBX?

- [Which platforms can be used to host CompletePBX 5?](https://www.g2.com/discussions/which-platforms-can-be-used-to-host-completepbx-5)
- [What are softphone apps?](https://www.g2.com/discussions/what-are-softphone-apps)
- [What does PBX stand for?](https://www.g2.com/discussions/what-does-pbx-stand-for)
- [What is virtual PBX software?](https://www.g2.com/discussions/what-is-virtual-pbx-software)

### [LeadDesk](https://www.g2.com/products/leaddesk/reviews)

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, security services, energy, telecommunication, financial services, market research, and fundraising. Our intelligent tools allow you to maximize call-efficiency and help you sell more. LeadDesk can be used stand-alone or integrated with CRM systems. Our customers boost agent productivity with highly efficient call handling, seamless VoIP/GSM/PBX connectivity, integrated contacts lists, contacts data management, and advanced monitoring and reporting. LeadDesk is cloud-based and highly scalable. Sales organizations choose LeadDesk because they close more, have no downtime, no start-up costs, and lower OPEX.

**Average Rating:** 4.0/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate LeadDesk?

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.9/10)
- **Concurrent Calling:** 9.4/10 (Category avg: 8.8/10)
- **Session Summary Notes:** 9.4/10 (Category avg: 8.5/10)
- **Administrator Access:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind LeadDesk?

- **Seller:** [LeadDesk](https://www.g2.com/sellers/leaddesk)
- **Year Founded:** 2010
- **HQ Location:** 00500 Helsinki, FI
- **Twitter:** @LeadDesk  
461 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f495d5a436ae0d088f28fb878776f1e81e3cdbdec3a41f265c4ef7d73b4f13b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2365022&secure%5Burl_type%5D=linkedin_company_website)  
194 employees on LinkedIn®
- **Ownership:** HEL: LEADD

#### Who Uses This Product?

- **Company Size:** 50% Medium, 42% Small

#### What Do G2 Reviewers Say About LeadDesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users find LeadDesk's **ease of use** exceptional, enabling smooth navigation and effective sales processes.
- Users praise the **intuitive and user-friendly interface** of LeadDesk, enhancing efficiency in sales and marketing processes.
- Users love the **user-friendly interface** of LeadDesk, making navigation and access to features effortless.
- Users praise the **intuitive and user-friendly interface** of LeadDesk, facilitating easy navigation for agents and managers.
- Users appreciate the **intuitive and user-friendly interface** of LeadDesk, enhancing navigation for both agents and managers.

##### Cons

- Users express concerns about **poor customer support** , hoping for improvements despite enjoying other aspects of the product.
- Users experience occasional **clarity drops in calls** , but support promptly addresses these issues when they arise.
- Users experience occasional **call clarity drops** , but appreciate the prompt support team's efforts to resolve the issues.
- Users report **poor customer service** and misleading contract terms, indicating a lack of trust in LeadDesk.
- Users often face a **difficult learning** curve with LeadDesk, especially if they're new to similar software.

#### What Are Recent G2 Reviews of LeadDesk?

**[""Best Tool for Sales Team""](https://www.g2.com/survey_responses/leaddesk-review-9479508)**

**Rating:** 5.0/5.0 stars

_— Mayank A._

[Read full review](https://www.g2.com/survey_responses/leaddesk-review-9479508)

**["User-Friendly Interface"](https://www.g2.com/survey_responses/leaddesk-review-9483552)**

**Rating:** 5.0/5.0 stars

_— sahil k._

[Read full review](https://www.g2.com/survey_responses/leaddesk-review-9483552)

#### What Are G2 Users Discussing About LeadDesk?

- [What is LeadDesk used for?](https://www.g2.com/discussions/what-is-leaddesk-used-for)

### [GreenAds Global](https://www.g2.com/products/greenads-global/reviews)

GreenAds Global is a leading CPaaS provider and official Google RBM Partner & Meta Business Partner, helping businesses scale with WhatsApp API, RCS, SMS, and Voice solutions through our all-in-one Telinfy platform. Since 2011, we have supported 5,000+ businesses across Asia, Africa and the Middle East with reliable enterprise messaging solutions. Our platform, Telinfy, brings campaigns, customer conversations, automation, analytics and smart fallback into one easy-to-use communication hub. We help brands send promotional campaigns, transactional alerts, OTPs, reminders, support messages and conversational journeys through trusted channels like WhatsApp Business API, Google RCS, SMS and Voice. GreenAds Global is a Google RCS Messaging Partner, WhatsApp Business API provider and MEFFYS 2024 award winner.

**Average Rating:** 4.7/5.0

**Total Reviews:** 5

#### Who Is the Company Behind GreenAds Global?

- **Seller:** [GreenAds Global](https://www.g2.com/sellers/greenads-global)
- **Year Founded:** 2011
- **HQ Location:** Kochi, India
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=abc3764c9e099acf891d7e9ea592e6a1faf9a29314e882cd25931fa75873ee15&secure%5Burl%5D=http%3A%2F%2Flinkedin.com%2Fcompany%2Fgreenads-global-pvt-ltd&secure%5Burl_type%5D=linkedin_company_website)  
65 employees on LinkedIn®
- **Phone:** +91 484 350 3173

#### Who Uses This Product?

- **Company Size:** 60% Small, 20% Medium

#### What Are Recent G2 Reviews of GreenAds Global?

**["Perfect Marketing Solution with Unmatched Support"](https://www.g2.com/survey_responses/greenads-global-review-13095187)**

**Rating:** 5.0/5.0 stars

_— FARZI F._

[Read full review](https://www.g2.com/survey_responses/greenads-global-review-13095187)

**["Streamlined Communication with Reliable Fallback Feature"](https://www.g2.com/survey_responses/greenads-global-review-13125356)**

**Rating:** 4.5/5.0 stars

_— anya s._

[Read full review](https://www.g2.com/survey_responses/greenads-global-review-13125356)

### [ICTBroadcast](https://www.g2.com/products/ictbroadcast/reviews)

Offer: ICTBroadcast offers life time free licenses of ICTBroadcast Enterprise Edition up-to 50 concurrent calls / channels . ICTBroadcast is a White label, multi-tenant, unified communications-based auto dialer, predictive dialer,progressive dialer, preview and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, inbound and outbound call centre functionlity, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact centre-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call centre scenarios with effective and efficient communications management. ICTBroadcast is open source project developed over LAMP stack and open source Asterisk communications engine .

**Average Rating:** 4.8/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate ICTBroadcast?

- **Concurrent Calling:** 9.2/10 (Category avg: 8.8/10)
- **Session Summary Notes:** 9.2/10 (Category avg: 8.5/10)
- **Administrator Access:** 9.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ICTBroadcast?

- **Seller:** [ICTINNOVATIONs](https://www.g2.com/sellers/ictinnovations)
- **Year Founded:** 2006
- **HQ Location:** Multan, Pakistan
- **Twitter:** @tahiralmas  
1,064 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f6eb80ff685f3b4e11dd5c237bc68b0dd3adad00887548bd37d0ed8a23c09451&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fict-innovations%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Medium, 30% Small

#### What Are Recent G2 Reviews of ICTBroadcast?

**["Advanced telecommunication auto dialer Software - ICT broadcast"](https://www.g2.com/survey_responses/ictbroadcast-review-8767638)**

**Rating:** 5.0/5.0 stars

_— Pavan V._

[Read full review](https://www.g2.com/survey_responses/ictbroadcast-review-8767638)

**["Outbound Sales Management: ICTBroadcast the best yet"](https://www.g2.com/survey_responses/ictbroadcast-review-8645439)**

**Rating:** 4.0/5.0 stars

_— Verified User in Education Management_

[Read full review](https://www.g2.com/survey_responses/ictbroadcast-review-8645439)

#### What Are G2 Users Discussing About ICTBroadcast?

- [What is ICTBroadcast used for?](https://www.g2.com/discussions/what-is-ictbroadcast-used-for)

### [NFON](https://www.g2.com/products/nfon/reviews)

NFON is a cloud-based business communication solution provider, designed to help organisations streamline their communication processes and enhance productivity. Headquartered in Munich, Germany, NFON has been at the forefront of empowering businesses since 2007, facilitating a transition from traditional on-premises systems to more agile and flexible communication methods. With a focus on security and scalability, NFON serves a diverse range of organisations across Europe, providing them with tools that simplify communication and support modern work environments. NFON suite includes several key solutions tailored to meet the varying needs of businesses. The NFON Cloud Telephony system is a modern, cloud-hosted telephone solution that replaces the complexities and costs associated with traditional PBX hardware. It offers essential telephony features such as voicemail, call forwarding, and conferencing, all accessible from any device, anywhere. This system is managed through a centralised online portal, allowing businesses to scale their communication capabilities effortlessly as they grow. Another significant offering is the NFON SIP Trunk, which serves as a secure and reliable connection between existing on-site PBX systems and the cloud. This solution enables businesses to transition to cloud-based communication at their own pace while benefiting from cost-effective and high-quality voice connectivity. This flexibility is particularly advantageous for organisations looking to modernise their communication infrastructure without a complete overhaul. For customer-facing teams, the NFON Contact Center provides a robust solution designed to manage high call volumes efficiently. With features like intelligent call routing, real-time analytics, and seamless integration with popular CRM systems, this solution empowers organisations to deliver exceptional customer service while optimising operational efficiency. NFON product is built with a focus on user-friendliness and flexibility, accommodating hybrid and international workforces with multi-language support across its applications. We provide cloud-based communication solutions that remove hardware complexity, scale with growing businesses, and comply with data protection regulations such as GDPR. Through continuous updates and AI-driven enhancements, we deliver reliable, secure tools that help teams stay connected and collaborate effectively — whether in the office, remotely, or across multiple locations.

**Average Rating:** 4.5/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate NFON?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind NFON?

- **Seller:** [NFON](https://www.g2.com/sellers/nfon)
- **Company Website:** www.nfon.com
- **Year Founded:** 2007
- **HQ Location:** Munich, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=321f7ddf53bc00006ac456e2211923cf58326d93a6c9c590270874c4aa4f43cb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnfon%2F&secure%5Burl_type%5D=linkedin_company_website)  
379 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 27% Large, 27% Small

#### What Do G2 Reviewers Say About NFON?

_AI-generated summary from verified user reviews_

##### Pros

- Users find NFON **easy to use** , highlighting its intuitive design and simplicity for everyday business communication.
- Users value NFON for its **AI features and easy communication** , enhancing productivity and operational reliability across locations.
- Users value the **reliability** of NFON, noting its stability and excellent call quality for seamless communication.
- Users love the **accurate chat feature** of NFON, enhancing productivity and providing instant assistance with AI support.
- Users commend the **fast and professional customer support** of NFON, enhancing their overall experience and satisfaction.

##### Cons

- Users find the **lack of chat functionality** during video calls a significant limitation compared to other platforms.
- Users experience occasional **connection issues** , but outages are generally short-lived, yet still frustrating.
- Users feel that NFON is **expensive** and hope for more affordable pricing options in the future.
- Users note the **lack of a chat feature** during video calls, hindering communication compared to competitors.
- Users find the **documentation outdated** , yet manage to navigate the product due to its simplicity.

#### What Are Recent G2 Reviews of NFON?

**["Secure AI Features and Easy-to-Use Cloud Telephony"](https://www.g2.com/survey_responses/nfon-review-12390702)**

**Rating:** 5.0/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/nfon-review-12390702)

**["The right decision for our IT consulting"](https://www.g2.com/survey_responses/nfon-review-12365049)**

**Rating:** 4.0/5.0 stars

_— Alexander M._

[Read full review](https://www.g2.com/survey_responses/nfon-review-12365049)

### [PhoneIQ | Modern Phone System & CTI for Salesforce](https://www.g2.com/products/phoneiq-modern-phone-system-cti-for-salesforce/reviews)

PhoneIQ is the modern phone system and contact center platform built exclusively for companies on Salesforce. Our all-in-one cloud communications platform brings together power dialing, local presence, voicemail drop, Salesforce call routing, call recording and a complete PBX replacement that lives within your CRM. With support for desktop, mobile, and desk phones, PhoneIQ works seamlessly at the office or remote, logging all interactions automatically in Salesforce and generating beautiful reports that management can leverage to track KPIs in real-time. - Admins can deploy it in minutes to users globally without the need for technical knowledge. - Companies can buy numbers in 50+ countries instantly. - Customers can get live support from our Salesforce certified team at any time.

**Average Rating:** 4.9/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate PhoneIQ | Modern Phone System & CTI for Salesforce?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Concurrent Calling:** 10.0/10 (Category avg: 8.8/10)
- **Session Summary Notes:** 10.0/10 (Category avg: 8.5/10)
- **Administrator Access:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind PhoneIQ | Modern Phone System & CTI for Salesforce?

- **Seller:** [PhoneIQ](https://www.g2.com/sellers/phoneiq)
- **Year Founded:** 2018
- **HQ Location:** San Antonio, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a890eeb07be8e840e90d2a1c7b4bc4ecb3eb6370986df08a12a7db82ac7a9061&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fphone-iq%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Small, 40% Medium

#### What Are Recent G2 Reviews of PhoneIQ | Modern Phone System & CTI for Salesforce?

**["Best CTI on the platform"](https://www.g2.com/survey_responses/phoneiq-modern-phone-system-cti-for-salesforce-review-4701081)**

**Rating:** 5.0/5.0 stars

_— Chad H._

[Read full review](https://www.g2.com/survey_responses/phoneiq-modern-phone-system-cti-for-salesforce-review-4701081)

**["Excellent product!"](https://www.g2.com/survey_responses/phoneiq-modern-phone-system-cti-for-salesforce-review-4801941)**

**Rating:** 5.0/5.0 stars

_— Ignacio L._

[Read full review](https://www.g2.com/survey_responses/phoneiq-modern-phone-system-cti-for-salesforce-review-4801941)

#### What Are G2 Users Discussing About PhoneIQ | Modern Phone System & CTI for Salesforce?

- [How do you use an office phone?](https://www.g2.com/discussions/phoneiq-modern-phone-system-cti-for-salesforce-how-do-you-use-an-office-phone)
- [How do you use an office phone?](https://www.g2.com/discussions/how-do-you-use-an-office-phone)
- [How do I setup my office phone system?](https://www.g2.com/discussions/phoneiq-modern-phone-system-cti-for-salesforce-how-do-i-setup-my-office-phone-system)
- [How do I setup my office phone system?](https://www.g2.com/discussions/how-do-i-setup-my-office-phone-system)
- [What is phone IQ?](https://www.g2.com/discussions/phoneiq-modern-phone-system-cti-for-salesforce-what-is-phone-iq)

### [Odigo](https://www.g2.com/products/odigo/reviews)

Odigo helps large organizations connect with individuals through world-class, cloud-based contact center solutions. Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents. Odigo serves more than 400,000 agents and business users globally. With a 25-year history of industry firsts, Odigo has more than 300 clients around the world.

**Average Rating:** 4.1/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate Odigo?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.9/10)
- **Concurrent Calling:** 7.2/10 (Category avg: 8.8/10)
- **Session Summary Notes:** 7.2/10 (Category avg: 8.5/10)
- **Administrator Access:** 7.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Odigo?

- **Seller:** [Capgemini](https://www.g2.com/sellers/capgemini)
- **Year Founded:** 1967
- **HQ Location:** Paris, France
- **Twitter:** @Capgemini  
134,413 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d004f06b3d56f45b5bcd2e13006cd9a8e55c32f37315d053d13b45dfee1990bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F157240%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,342 employees on LinkedIn®
- **Ownership:** EPA: CAP

#### Who Uses This Product?

- **Company Size:** 50% Large, 25% Medium

#### What Do G2 Reviewers Say About Odigo?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Odigo's **ease of use** exceptional, making travel planning in Japan straightforward and enjoyable.
- Users appreciate the **intuitive interface and excellent natural language processing** offered by Odigo's AI technology.
- Users find the **easy setup** of Odigo simplifies travel planning in Japan remarkably.
- Users enjoy the **efficiency** of Odigo, easily connecting with many people across locations without time-consuming separate discussions.
- Users find Odigo to be **intuitive and easy to use** , appreciating its smooth UI and effective voicebot capabilities.

##### Cons

- Users found the **learning curve** of Odigo confusing initially, making it challenging to get accustomed.
- Users experience **software bugs** that can lead to crashes, impacting the overall reliability of Odigo.

#### What Are Recent G2 Reviews of Odigo?

**["Great tool for Call centers and great NLP Solutions"](https://www.g2.com/survey_responses/odigo-review-11065738)**

**Rating:** 4.0/5.0 stars

_— Ashutosh C._

[Read full review](https://www.g2.com/survey_responses/odigo-review-11065738)

**["Very good"](https://www.g2.com/survey_responses/odigo-review-11064954)**

**Rating:** 4.0/5.0 stars

_— Vishal P._

[Read full review](https://www.g2.com/survey_responses/odigo-review-11064954)

### [Oration](https://www.g2.com/products/oration-ai-oration/reviews)

Oration is a full-service AI contact center platform that delivers autonomous support across every channel. Born from the world's most demanding BPO environments, Oration has already processed over 25 million calls, proving that AI can handle complexity at a global scale. Be Human at Scale Designed for the high-stakes demands of mid-market B2C businesses, our agents master voice, email, and chat with human-grade precision—delivering measurable CSAT growth while radically reducing operational overhead. Infinite Scale, Zero Friction - Radical Cost Efficiency: Reduce cost-per-contact by 60-70%. - Zero Wait Times, 24/7: Eliminate the 3-5 minute hold times common in traditional support. Oration provides instant, natural responses every hour of the year, in any language. - Infinite Elasticity: Scale to handle 10x volume spikes (like product launches or outages) in seconds. Unlike traditional BPOs that require 8-12 week hiring and training cycles, Oration deploys new capacity instantly. - 100% Automated QA: Traditional managers manually review less than 5% of calls. Oration automatically transcribes, analyzes, and scores every single interaction, ensuring total compliance and quality control. - Hyper-Consistency: AI agents never experience burnout, "bad days," or mood-affected service. Every customer receives the exact same high standard of empathy and brand voice, millions of times over. - Zero Agent Ramp Time: Traditional agents require weeks of onboarding. Oration’s AI "learns" your entire knowledge base and internal systems once, and is immediately ready to resolve complex issues across your entire agent pool. - Proactive Growth: Move from a cost-center to a revenue-driver. Oration handles proactive tasks like abandoned cart recovery and personalized upselling—outreach that is often too expensive to resource with human teams. Enterprise Ready Oration combines massive scale with total control. From Agent QA, Brand Voice and Evaluation suites for consistent conversations to SOC 2, ISO-27001, and GDPR compliance, we provide the enterprise guardrails needed to automate with total confidence.

**Average Rating:** 4.6/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate Oration?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Oration?

- **Seller:** [Oration AI](https://www.g2.com/sellers/oration-ai)
- **Year Founded:** 2024
- **HQ Location:** Dover, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc4b7096c87dcac8bf24ea68669cb29824a349d8db90ec1effc9abd778ec0340&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Forationai%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Medium, 25% Small

#### What Are Recent G2 Reviews of Oration?

**["Outstanding Customer Support and Tailored Solutions"](https://www.g2.com/survey_responses/oration-review-12606079)**

**Rating:** 5.0/5.0 stars

_— syed h._

[Read full review](https://www.g2.com/survey_responses/oration-review-12606079)

**["Exceptional Customer Support via voice and chat"](https://www.g2.com/survey_responses/oration-review-11374127)**

**Rating:** 5.0/5.0 stars

_— Rohit S._

[Read full review](https://www.g2.com/survey_responses/oration-review-11374127)

### [Tegsoft Contact Center](https://www.g2.com/products/tegsoft-contact-center/reviews)

An omnichannel communications platform (Voice, SMS, live-chat, chat-bots, email, Social, etc.), that can easily integrate into all of your business processes. Our standard platform can be activated in less than 30 minutes and most of our configuration can be done remotely. Deployment flexibility: we provide our offering in 3 different models: on-premise Perpetual, on-premise SaaS, Cloud. Tegsoft is the perfect platform for businesses that offer cloud-powered solutions to companies of all sizes, developing voice and text communications services to improve customer experience.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Tegsoft Contact Center?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Concurrent Calling:** 8.3/10 (Category avg: 8.8/10)
- **Session Summary Notes:** 8.9/10 (Category avg: 8.5/10)
- **Administrator Access:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Tegsoft Contact Center?

- **Seller:** [Tegsoft Contact Center](https://www.g2.com/sellers/tegsoft-contact-center)
- **Year Founded:** 2008
- **HQ Location:** Kağıthane, TR
- **Twitter:** @Tegsoft  
152 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1ccaa5832e5ed5f626900708a1fe715ed9802b86033cf7bc17ab806457141c1a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftegsoft&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Are Recent G2 Reviews of Tegsoft Contact Center?

**["The Best Call Center Platform: Tegsoft Contact Center"](https://www.g2.com/survey_responses/tegsoft-contact-center-review-8749601)**

**Rating:** 4.5/5.0 stars

_— Serkan Y._

[Read full review](https://www.g2.com/survey_responses/tegsoft-contact-center-review-8749601)

**["tegsoft - communicate to the clouds"](https://www.g2.com/survey_responses/tegsoft-contact-center-review-6954143)**

**Rating:** 5.0/5.0 stars

_— Siddharth S._

[Read full review](https://www.g2.com/survey_responses/tegsoft-contact-center-review-6954143)

### [Zailab](https://www.g2.com/products/zailab/reviews)

Zailab is a next-generation cloud-based contact center platform. We create a solution for businesses of all sizes, particularly SMB teams looking for a cost-effective way to personalize routing, improve customer interactions and increase efficiency. Zailab is changing the way you set up, handle and pay for your conversations. Our platform is quick and easy to set up and optimize as needed. With the use of AI, Zailab is able to route and prioritize interactions from any channel, any time. Zailab’s consumption-based model empowers you to pay only for the features you use, as you use them – no monthly licensing fees and no upfront costs. It’s time to start having more rewarding conversations.

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Zailab?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Concurrent Calling:** 9.2/10 (Category avg: 8.8/10)
- **Session Summary Notes:** 10.0/10 (Category avg: 8.5/10)
- **Administrator Access:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Zailab?

- **Seller:** [Zailab](https://www.g2.com/sellers/zailab)
- **Year Founded:** 2014
- **HQ Location:** Pinelands, ZA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95dc5aed7950051e4617b196eea9324d50092fd735716d3960389ec91d25cf31&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzailabinc%2F&secure%5Burl_type%5D=linkedin_company_website)  
51 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Zailab?

**["A groundbreaking solution for call center design, operations, & management from a vendor that cares"](https://www.g2.com/survey_responses/zailab-review-4146863)**

**Rating:** 5.0/5.0 stars

_— Synthia M._

[Read full review](https://www.g2.com/survey_responses/zailab-review-4146863)

**["Good Service"](https://www.g2.com/survey_responses/zailab-review-4143028)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Services_

[Read full review](https://www.g2.com/survey_responses/zailab-review-4143028)

### [CC4Teams](https://www.g2.com/products/cc4teams/reviews)

CC4Teams is an AI-powered Omni-Channel Customer Contact solution built for Microsoft Teams. It helps organizations manage customer conversations across Voice, Email, WhatsApp, and WebChat from one connected Microsoft Teams environment. Designed for service, support, sales, helpdesk, and customer-facing teams, CC4Teams brings intelligent routing, queue management, AI Agents, CRM integration, reporting, recording, and supervisor tools together in one solution. Agents can work from the Teams environment they already know, with customer context, conversation history, summaries, and follow-up support available during and after each interaction. CC4Teams supports integrations with Salesforce, Microsoft Dynamics, SAP, HubSpot, Power BI, ticketing systems, and other business applications. This helps teams reduce manual updates, improve visibility, and keep customer records complete across systems. AI is used to support people, not replace them. CC4Teams AI Agents can answer common questions, support customers outside business hours, collect information, and hand over to human agents with full conversation context when needed. AI summaries, transcription, suggested replies, and follow-up support help agents reduce repetitive work and deliver more consistent service. Supervisors get real-time and historical Insights into queues, channels, agent activity, service levels, performance, and customer demand. This makes it easier to manage workloads, improve service quality, and make better operational decisions. CC4Teams is suitable for organizations that want to turn Microsoft Teams into a professional customer contact solution without adding unnecessary complexity. It is especially relevant for teams that want to improve customer response times, support multiple channels, connect customer conversations to CRM data, and use AI in a controlled and practical way.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate CC4Teams?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Concurrent Calling:** 10.0/10 (Category avg: 8.8/10)
- **Administrator Access:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind CC4Teams?

- **Seller:** [ContactCenter4ALL](https://www.g2.com/sellers/contactcenter4all)
- **Company Website:** www.contactcenter4all.com
- **Year Founded:** 2014
- **HQ Location:** Vianen, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=099ec3b98ab1f572e955b5df1f2ce44a768f630dbd2932782bd111b007c66ee8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcc4all&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Large

#### What Are Recent G2 Reviews of CC4Teams?

**["CC4: Market-Leading, Easy to Use, and Fast to Implement"](https://www.g2.com/survey_responses/cc4teams-review-13159337)**

**Rating:** 5.0/5.0 stars

_— Shaun M._

[Read full review](https://www.g2.com/survey_responses/cc4teams-review-13159337)

**["CC4Teams supports us in efficiently and professionally attending to customers and partners."](https://www.g2.com/survey_responses/cc4teams-review-13175147)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/cc4teams-review-13175147)

### [CINNOX](https://www.g2.com/products/cinnox/reviews)

CINNOX is a comprehensive engagement platform that unifies telephony, digital, and social channels. We help businesses compete and win by humanising customer and team experiences through one single platform: Elevate Customer Experiences: - Seamlessly switch among chat, voice, and video on any channel - Give first-time resolution by connecting questions to right expertise - Reduce customer wait times with predictive data analysis Optimise Employee Experiences: - Increase team efficiency by automating repetitive tasks - Tap expertise from different teams to solve complex problems - Improve team performance with insight-driven data We achieve this through the three key pillars of great customer service, where businesses can enjoy one continuous loop of experience improvement: Connect, Orchestrate, and Evaluate.

**Average Rating:** 4.3/5.0

**Total Reviews:** 34

#### How Do G2 Users Rate CINNOX?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind CINNOX?

- **Seller:** [M800](https://www.g2.com/sellers/m800)
- **Year Founded:** 2007
- **HQ Location:** Hong Kong
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=80e5e8af92c7e2f2050913edcf6821ca5ab87d80799c6a932e51d8e656c66392&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fm800%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
107 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services
- **Company Size:** 50% Small, 32% Medium

#### What Do G2 Reviewers Say About CINNOX?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficient customer support** from CINNOX, streamlining inquiries across multiple channels and enhancing communication.
- Users find CINNOX remarkably **easy to use** , streamlining customer support and international communications effortlessly on one platform.
- Users appreciate the **multichannel communication** capabilities of CINNOX, making customer interactions seamless and efficient.
- Users appreciate the **easy management** of customer inquiries with CINNOX, streamlining communication efficiently across channels.
- Users love the **easy setup** of CINNOX, enabling quick adoption of its seamless communication features.

##### Cons

- Users find the **missing functionality** in CINNOX limits its effectiveness for customer service operations and integrations.
- Users express concern over **limited AI capabilities** as CINNOX currently does not support ChatGPT integration.
- Users express concerns about **admin control issues** , leading to limited access for certain departments and roles.
- Users often face **unreachable hotline issues** when seeking support, hindering their ability to resolve problems effectively.
- Users express frustration over the **lack of ChatGPT support** , impacting the overall usability of CINNOX.

#### What Are Recent G2 Reviews of CINNOX?

**["Helping me with customer support"](https://www.g2.com/survey_responses/cinnox-review-8113816)**

**Rating:** 5.0/5.0 stars

_— Sai Man C._

[Read full review](https://www.g2.com/survey_responses/cinnox-review-8113816)

**["A powerful engagement platform with clean GUI"](https://www.g2.com/survey_responses/cinnox-review-8042078)**

**Rating:** 5.0/5.0 stars

_— Peter L._

[Read full review](https://www.g2.com/survey_responses/cinnox-review-8042078)

#### What Are G2 Users Discussing About CINNOX?

- [What is CINNOX used for?](https://www.g2.com/discussions/what-is-cinnox-used-for)

### [klink.cloud](https://www.g2.com/products/klink-cloud/reviews)

klink.cloud is a comprehensive omnichannel contact center platform that unifies all customer interactions across multiple channels, including voice, video, email, SMS, and social media. It features robust in-app voice and video calling capabilities, conversational AI and chatbots for automation, and virtual numbers from over 80 countries. The platform offers advanced CRM and ticket management systems, complete with help desk ticketing, team collaboration, and custom reporting. Its IVR and ACD systems ensure efficient call routing, while comprehensive call management tools provide real-time metrics and detailed performance reports. Seamless API integrations allow for easy synchronization with existing tools, enhancing the platform's flexibility and functionality. Enterprise-ready and scalable, klink.cloud is designed to streamline customer support operations, improve customer satisfaction, and deliver a seamless customer experience across all touchpoints.

**Average Rating:** 3.9/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate klink.cloud?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Concurrent Calling:** 9.2/10 (Category avg: 8.8/10)
- **Session Summary Notes:** 10.0/10 (Category avg: 8.5/10)
- **Administrator Access:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind klink.cloud?

- **Seller:** [K-LINK](https://www.g2.com/sellers/k-link)
- **HQ Location:** SINGAPORE, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97f6d1aa52b4d4c1e76b5c0ace5845d1533fa5eb6994e81471812fe9f3858764&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Fklink-cloud%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 25% Medium

#### What Do G2 Reviewers Say About klink.cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** and effective call monitoring features of Klink.cloud for all roles.
- Users find Klink.cloud's **call recording feature** effective for monitoring service levels and user-friendly for all roles.
- Users praise the **ease of use** of klink.cloud, making it accessible for all roles while monitoring services effectively.

##### Cons

- Users feel that the **analytics dashboard improperly counts abandoned calls** during the IVR stage, skewing service level metrics.
- Users find the **multiple errors** while using K-Link extremely frustrating, impacting their overall experience.
- Users find that **abandoned call calculations** in the Queue service level are misleading and should exclude IVR stage drops.

#### What Are Recent G2 Reviews of klink.cloud?

**[""Klink Cloud: Streamlined Data Management and Security Excellence""](https://www.g2.com/survey_responses/klink-cloud-review-8745320)**

**Rating:** 5.0/5.0 stars

_— Alejandra V._

[Read full review](https://www.g2.com/survey_responses/klink-cloud-review-8745320)

**["Easy to use and good to use monitoring platform"](https://www.g2.com/survey_responses/klink-cloud-review-10973048)**

**Rating:** 4.0/5.0 stars

_— Thi D._

[Read full review](https://www.g2.com/survey_responses/klink-cloud-review-10973048)

### [MCUBE Contact Center Solution](https://www.g2.com/products/mcube-contact-center-solution/reviews)

Welcome to MCUBE - Your Trusted Cloud Telephony Partner in India! At MCUBE, we redefine communication excellence through cutting-edge solutions designed to elevate your business to new heights. As a leading cloud telephony service provider, we specialize in delivering a comprehensive suite of communication tools to streamline and enhance your customer interactions. Our Solutions: ☑️ Contact Center Solution: Seamlessly manage customer interactions for unparalleled service. ☑️ IVRS (Interactive Voice Response System): Enhance efficiency with automated, interactive customer support. ☑️ Autodialer: Boost productivity through automated outbound calling. ☑️ Toll-Free Number: Establish a national presence with toll-free communication. ☑️ Softphone Solution: Empower your team with flexible, software-based telephony. ☑️ Missed Call Service: Capture leads effortlessly with our missed call solutions. ☑️ Voice Broadcast: Broadcast messages at scale for impactful communication. ☑️ SMS Campaigns: Reach your audience instantly through targeted SMS campaigns. ☑️ Virtual PBX: Flexible virtual phone system tailored to your dynamic business needs. ☑️ Whatsapp Solution: Engage customers on their preferred messaging platform. Why MCUBE? ☑️ Industry-leading expertise ☑️ Robust and reliable solutions ☑️ Customized packages to suit your business needs ☑️ Unparalleled customer support Join us on the journey to revolutionize your communication strategy and propel your business forward. Let MCUBE be your partner in success! 📅 Book a Free Demo: https://mcube.com/contact-us/ 📞 Contact Us Now: 1800 419 2202 Website https://mcube.com/ Phone 1800 419 2202

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate MCUBE Contact Center Solution?

- **Concurrent Calling:** 10.0/10 (Category avg: 8.8/10)
- **Session Summary Notes:** 10.0/10 (Category avg: 8.5/10)
- **Administrator Access:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind MCUBE Contact Center Solution?

- **Seller:** [MCUBE](https://www.g2.com/sellers/mcube-4a8e04c2-b29e-4cf4-b2c6-91a13e432483)
- **Year Founded:** 2006
- **HQ Location:** Bangalore, IN
- **Twitter:** @MCUBE1234  
137 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f86137df3ef70d9b1265108ff2336fa33194512f32a9cb229b05daa20bc02708&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvmc-mcube%2F&secure%5Burl_type%5D=linkedin_company_website)  
104 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Large

#### What Are Recent G2 Reviews of MCUBE Contact Center Solution?

**["Contact Center Solution Provides Efficient and Professional Customer Service"](https://www.g2.com/survey_responses/mcube-contact-center-solution-review-9195507)**

**Rating:** 5.0/5.0 stars

_— Rezer V._

[Read full review](https://www.g2.com/survey_responses/mcube-contact-center-solution-review-9195507)

**["Digital customer service capabilities to a call centre"](https://www.g2.com/survey_responses/mcube-contact-center-solution-review-9535705)**

**Rating:** 5.0/5.0 stars

_— SHIYAS V._

[Read full review](https://www.g2.com/survey_responses/mcube-contact-center-solution-review-9535705)

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