MaintainX
MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more. The MaintainX platform leverages AI and IT/OT connections to create a unified and accessible record of asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 13,000+ customers. By combining intuitive design, enterprise scalability, and AI-driven workflows, MaintainX enables customers to achieve measurable results: 32% reduction in unplanned downtime 34% reduction in parts inventory costs 38% increase in equipment uptime 53% increase in work order completion *Averages reported by MaintainX customers, 2026. To learn more, visit www.getmaintainx.com.
Average Rating: 4.8/5.0
Total Reviews: 1,589
How Do G2 Users Rate MaintainX?
- Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
- Work Order Management: 9.5/10 (Category avg: 8.6/10)
- Preventative Maintenance (PM): 9.4/10 (Category avg: 8.7/10)
- Equipment Breakdown Reports: 8.8/10 (Category avg: 8.3/10)
Who Is the Company Behind MaintainX?
- Seller: MaintainX, an Autodesk company
- Company Website:
- Year Founded: 2018
- HQ Location: San Francisco, California
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LinkedIn® Page: www.linkedin.com
966 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Maintenance Manager, Facilities Manager
- Top Industries: Manufacturing, Facilities Services
- Company Size: 50% Medium, 42% Small
What Do G2 Reviewers Say About MaintainX?
AI-generated summary from verified user reviews
Pros
- Users appreciate the intuitive, user-friendly interface, which makes day-to-day tasks easy to learn and navigate.
- Users value the responsive, helpful support team for quickly resolving issues and providing knowledgeable assistance throughout implementation and ongoing use.
- Users find setup and implementation straightforward, with helpful onboarding support that eases rollout and transition.
- Users say it streamlines maintenance workflows, reduces manual effort, and saves valuable time.
- Users find it easy to create, assign, update, and complete work orders, helping keep maintenance tasks organized and on track.
Cons
- Users find the per-user pricing expensive, especially for smaller organizations and growing teams.
- Users lack flexibility to tailor settings, package options, technician profiles, and operational workflows.
- Users find key features locked behind higher-priced plans, while free accounts face tight work and photo limits.
- Users find the extensive features confusing and overwhelming at first, with a learning curve that takes time to overcome.
- Users find the mobile app harder to use, less capable than desktop, and prone to disruptive interruptions.
What Are Recent G2 Reviews of MaintainX?
"Easy to Use and Reliable for Clear Maintenance Visibility"
Rating: 4.5/5.0 stars
— Ben v.
"Blazing-Fast, User-Friendly CMMS with Outstanding Reporting and Support"
Rating: 5.0/5.0 stars
— Liam W.










