Best Chatbots Software - Page 49
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
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Ultra Hal Assistant is an artificial intelligence conversation simulator that is capable of being a digital secretary and companion.
- 100% Small-Business
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Uniti AI is an advanced AI-powered platform designed to revolutionize lead management by engaging, qualifying, and converting leads into customers around the clock. Unlike traditional chatbots, Uniti
- Overview
- User Satisfaction
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UNLESS is the leading Customer Success AI Platform for Europe's regulated sectors, covering sales, marketing, and customer support by providing automated assistance, AI-powered search, and agent task
- 100% Small-Business
346 Twitter followers
- Overview
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UseChat brings ChatGPT to your website for your users, offering a personalized and interactive experience.
- Overview
- User Satisfaction
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U-Self Serve is an intelligent virtual assistant solution designed to enhance customer interactions by simulating human-like conversations across various channels, including text, chat, and voice. Thi
- 100% Mid-Market
2,262 Twitter followers
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Facebook messenger, Instagram DM, WhatsApp & Telegram Chatbot with Social Posting & AI Content Generator.
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An intelligent consultant people enjoy talking to Vee has already spoken with millions of people, effectively implementing business processes for dozens of companies from various industries.
- Overview
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Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and
- Overview
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- Overview
- User Satisfaction
- Seller Details
Virtual Agent is a conversational, digital self-assistant for your customers. Consumers connect with you through their preferred channel 24x7x365 to resolve common inquiries and transactions. You gain
- 100% Enterprise
6 Twitter followers
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- User Satisfaction
- Seller Details
versaChat is not just another chatbot—it's a fully configurable, AI-powered digital assistant designed to transform how organizations interact, support, and operate. Whether you’re in banking, healthc
- Overview
- User Satisfaction
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VIM Bots is a complete solution to build, manage and optimize chatbots for your AP Team processes.
57 Twitter followers
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- User Satisfaction
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Optimising and engaging customers with omni-channel software and integrated business analytics.
- Overview
- User Satisfaction
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Vizir is a no-code chatbot builder for enterprises. IT and HR teams use our platform to create internal chatbots that both improves the employee experience and reduces repetitive tasks. Vizir is an
221 Twitter followers
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Vizury, launched in 2007, is an performance-focused MarTech solution that empowers brands to achieve higher funnel conversions and customer retention. Since inception, the focus of our unique techno
- Retail
- Apparel & Fashion
- 55% Mid-Market
- 28% Small-Business
2,079 Twitter followers
