Best Chatbots Software - Page 48
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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Chat, Synthetix’s multichannel live chat solution offers customer support in real-time, driving huge efficiencies. When customers have complex queries that require human intervention, live chat prove
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Synthetix’s customer service chatbot, Xan guides your customers through their digital journey not only answering their questions but automating complex processes. Smart integrations allow Xan to carry
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Talkk.ai is at forefront of innovation in the conversational AI landscape, pioneering solutions that revolutionize the industry. Trusted by leading global brands - Boxer, Absa insurance company South
- 100% Small-Business
1 Twitter followers
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Botonomics Automations LLP presents TeeDee - an AI Powered Chatbot Platform. TeeDee helps to build affordable AI-enabled chatbots so that small businesses and start-ups can leverage the power of AI.
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Teleform is a no-code platform that empowers users to easily create, customize, and deploy engaging Telegram bots, streamlining digital communication with visual chatbot builder tools that eliminate t
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TENIOS - Your Partner for Smart Communication! Welcome to TENIOS, the Cloud Communications provider within the Apifonica Group. Together, we harness Artificial Intelligence and Cloud Technology to as
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INTRODUCING TENYX VOICE, Conversational AI for the Enterprise. Tenyx Voice is an Interactive Virtual Agent (IVA) built from the ground up leveraging today’s modern AI stack. Built by a team with a pro
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Text App is an all-in-one AI support platform that connects live chat, smart ticketing, and intelligent automation. It empowers teams to resolve issues more quickly, operate more efficiently, and deli
- 100% Mid-Market
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The Bot Company is a San Francisco-based startup founded in 2024, dedicated to developing affordable household robots designed to automate mundane chores, thereby freeing up time for more meaningful p
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Tiny Talk is a Software as a Service platform that enables users to build and deploy chatbots in minutes. It provides an intuitive interface and tools to create custom chatbots using large language mo
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Transform your WooCommerce store with Tohju's AI Chatbot. Automate support, enhance customer engagement, and drive sales effortlessly. Don't miss out on the opportunity to elevate your eCommerce busin
- 100% Mid-Market
- 100% Small-Business
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TOKIbot: the virtual assistant that interacts with your customers
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Tovie AI offers voice and text bots for enterprises and SMBs delivering seamless customer and employee experiences. Tovie Cloud is a comprehensive set of tools that enables developers to prototype, b
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Trring Me is a one-stop Omnichannel Solution that provides customized and convenient customer care, broaden the reach and improves engagements by allowing interaction with existing and new customers o
