Tenios Voicebots

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The Tenios GmbH offers Voicebots designed for various sectors, including Human Resources, Ecommerce, Customer Service, and Marketing & Sales. Voicebot for HR: This Voicebot solution focuses on applicant and candidate qualification, helping to increase the number of candidates. It achieves this through a hotline and Voicebot qualification processes. The benefits include shortening the hiring cycle by 5-7 times, processing applications efficiently, saving time and money, and enhancing the candidate's experience, which positively impacts reputation. Voicebot for Ecommerce: With a focus on improving customer experience and driving sales, this Voicebot solution offers features such as personalized customer service, remarketing, promotional campaigns, account reactivation for existing customers and delivery status updates. By leveraging these capabilities, businesses can enhance customer satisfaction, boost sales, and address customer needs effectively. Voicebot for Customer Service: This Voicebot solution aims to optimize customer service operations. It offers a helpline for inquiries, assistance with deliveries, and overall customer satisfaction. Key values include addressing key performance indicators (KPIs) such as shorter average response time and waiting time, reducing average handling time, enhancing customer experience by eliminating the need for repetitive explanations, minimizing waiting time, providing immediate responses, ensuring predictable costs, improving team performance, and enabling scalable operations. Voicebot for Marketing & Sales: This Voicebot solution focuses on lead qualification, particularly in filtering out junk leads that would otherwise consume excessive time. By streamlining the lead qualification process, businesses can achieve a fast response time to leads, increase conversion rates, scale their marketing campaigns efficiently, and support motivation and burnout prevention among sales teams. In summary, Tenios GmbH's Voicebots offer objective and effective solutions for HR, Ecommerce, Customer Service, and Marketing & Sales, helping businesses achieve their goals while improving efficiency, enhancing customer experience, and driving growth.