# Best Chatbots Software for Small Business - Page 6

## How Many Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 762

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,600+ Authentic Reviews
- 762+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Chatbots Software
 ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=1437428&focus%5B%5D=3270&focus%5B%5D=61400&focus%5B%5D=574&focus%5B%5D=10366&focus%5B%5D=144283&focus%5B%5D=5884&focus%5B%5D=19432)

Highlighted products: Jotform AI Agents, Fin, Tidio, Zendesk for Customer Service, Podium, Wati, Smartsupp, and Birdeye.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=jotform-ai-agents&focus%5B%5D=fin&focus%5B%5D=tidio&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=podium&focus%5B%5D=wati&focus%5B%5D=smartsupp&focus%5B%5D=birdeye&segment=small-business)

**Sponsored**

### Aissist.io

Aissist.io deploys agentic AI "Digital Employees" that don't just answer questions — they complete the work behind them, running multi-step workflows across your CRM, billing, and operational tools to resolve service and sales requests end-to-end. The AI resolves 83% of conversations on average at around $0.60 per resolution, earning a 4.8/5.0 CSAT, with 65+ languages and ~10-minute deployment, all on top of the helpdesk you already run. But resolution is only half the story. Pulse, the insight engine, turns every conversation into intelligence across your users (what they want and where they churn), agents (performance and coaching gaps), products (recurring issues and feature requests), and operations (bottlenecks and cost drivers). Evolve feeds those insights back into your workflows so resolution rates climb and costs fall the longer you run it — turning customer operations from a cost center into a growth engine. Built for SMB and mid-market teams, Aissist unifies automation (AgentMesh), insight (Pulse), and optimization (Evolve) into one operational layer. More than 500 businesses run on Aissist today. See live benchmarks, 10+ native integrations, and per-resolution pricing at aissist.io.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-15T08%3A54%3A17Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1398334&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%2Fsmall-business%3Fpage%3D6&secure%5Btoken%5D=7ee403e3da2df1d2fca85837ad3ac8e797efb074e8b299bb46ec895a76c0342f&secure%5Burl%5D=https%3A%2F%2Faissist.io&secure%5Burl_type%5D=book_demo)

### [BotPenguin](https://www.g2.com/products/botpenguin/reviews)

BotPenguin is a generative no-code AI agent platform that automates customer engagement across 6+ channels like WhatsApp, Instagram, Telegram, Facebook, websites, and SMS. It offers multilingual AI agents, chatbots, and voice bots with live agent handoff and a unified inbox to manage real-time conversations. Designed to understand intent, BotPenguin triggers business actions automatically, helping teams reduce manual work and improve response times. With 80+ integrations across CRMs, calendars, payment systems, and AI tools, it fits easily into existing workflows. Certified for GDPR, HIPAA, CCPA, and ISO, BotPenguin ensures strong compliance and enterprise-grade security across all customer touchpoints. BotPenguin also enables scalable, AI-driven communication. Socially responsible, every subscription supports global animal welfare, reflecting a belief that meaningful technology should also be compassionate.

**Average Rating:** 4.4/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate BotPenguin?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10)
- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 7.9/10 (Category avg: 8.5/10)
- **Collection of information:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind BotPenguin?

- **Seller:** [BotPenguin](https://www.g2.com/sellers/botpenguin)
- **Year Founded:** 2017
- **HQ Location:** Chicago, Illinois
- **Twitter:** @imbotpenguin  
396 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ebfc9208014e5377352b20aa8e20608eefe9587930eb2c9ca59b220d37d4762&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbotpenguin%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 62% Small, 28% Medium

#### What Do G2 Reviewers Say About BotPenguin?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of BotPenguin, enjoying its straightforward setup and user-friendly interface.
- Users commend the **responsive customer support** of BotPenguin, consistently resolving issues and enhancing the user experience.
- Users find the **easy setup** of BotPenguin essential for a smooth transition and efficient onboarding for their teams.
- Users find BotPenguin **extremely helpful** for managing inquiries, with efficient lead follow-up and responsive support.
- Users value the **seamless integrations** with various platforms like CRM, WhatsApp, and Facebook Messenger for effective communication.

##### Cons

- Users are frustrated by the lack of option to **switch off bot chats** , leading to wasted chat credits and poor support.
- Users struggle with **integration issues** due to unclear error messages from BotPenguin, hindering problem resolution.
- Users encounter a **lack of detail** in error messages, making it difficult to resolve Facebook integration issues effectively.
- Users find the **lack of insightful error messages** frustrating, hindering their ability to troubleshoot Facebook integration issues.
- Users find the **learning curve challenging** initially, but it becomes manageable as they gain familiarity with the features.

#### What Are Recent G2 Reviews of BotPenguin?

**["All-in-One No-Code AI Chatbot for Omnichannel Automation and Lead Generation"](https://www.g2.com/survey_responses/botpenguin-review-12503756)**

**Rating:** 5.0/5.0 stars

_— Rahul G._

[Read full review](https://www.g2.com/survey_responses/botpenguin-review-12503756)

**["Fast Support, Multi-Channel Messaging, and Solid AI Integration at a Great Price"](https://www.g2.com/survey_responses/botpenguin-review-13133419)**

**Rating:** 4.5/5.0 stars

_— hans w._

[Read full review](https://www.g2.com/survey_responses/botpenguin-review-13133419)

#### What Are G2 Users Discussing About BotPenguin?

- [What is BotPenguin used for?](https://www.g2.com/discussions/what-is-botpenguin-used-for) - 1 comment

### [LimeChat](https://www.g2.com/products/limechat/reviews)

LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on conversational medium. Trusted by over 200+ world's biggest brands like MamaEarth, Wow Skin Science, Planet54, BlueTokai, Sometime By Asian Designers, Juicy Chemistry, it helps brands automate and personalize conversations throughout the buying journey, across all channels. Whether you are looking to reduce customer acquisition costs, increase sales, boost retention, or automate customer support, LimeChat’s product suite helps you with all of these and much more. LimeChat’s marquee products include a Human-Level Chatbot, WhatsApp Conversational Marketing, Omnichannel Helpdesk, and Click-to-Messenger ads. How does it differentiate from the competition? — While all other bots are generalized automation solutions that dilute their efficacy, LimeChat is exclusively built for eCommerce brands, thus delivering stellar results. 10X faster in the implementation Delivers 70% Automation & 10% conversions on chat — 2-way WhatsApp marketing campaigns, powered by AI conversations — Brands can reply instantly to customers who respond to the campaigns and keep them engaged with human-level AI — One single platform to control everything — conversations from all channels (FB Messenger, Instagram DM and comments, WhatsApp, Live Chat, Email), bot, campaigns, agent performance, and analytics

**Average Rating:** 4.6/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate LimeChat?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Control:** 8.5/10 (Category avg: 8.8/10)
- **Analytics:** 7.6/10 (Category avg: 8.5/10)
- **Collection of information:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind LimeChat?

- **Seller:** [Limechat](https://www.g2.com/sellers/limechat)
- **Year Founded:** 2020
- **HQ Location:** Bengaluru, IN
- **Twitter:** @LimeChatAI  
310 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cdfd1c059d8eb731e710a77637b2b1804a0d1997ed4b9ef08f2fa91c94fc2235&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flimechat%2F&secure%5Burl_type%5D=linkedin_company_website)  
89 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Health, Wellness and Fitness, Consumer Goods
- **Company Size:** 61% Small, 39% Medium

#### What Do G2 Reviewers Say About LimeChat?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **excellent customer support** from LimeChat, ensuring smooth onboarding and timely assistance with frequent updates.
- Users value LimeChat's **robust bot flow** and effective product finder, enhancing customer experience and driving revenue.
- Users appreciate the **effective bot flow** of LimeChat, which significantly enhances customer experience and engagement efficiency.
- Users commend the **ease of use** of LimeChat, enjoying its smooth integration and intuitive interface.
- Users appreciate the **outstanding customer satisfaction** provided by LimeChat's efficient support and onboarding process.

##### Cons

- Users experience **frequent chatbot glitches and WhatsApp issues** , but the support team actively works to resolve them.
- Users experience **software bugs** in LimeChat, particularly with mobile applications and limited WooCommerce functionalities.
- Users report **glitches in chat functionality** and recommend improvements for user data management and communication methods.
- Users report frequent **chat management issues** , including glitches and messaging failures that hinder efficient communication.
- Users find the **monthly pricing too high** , even though they acknowledge the features are valuable.

#### What Are Recent G2 Reviews of LimeChat?

**["An easy-to-use tool for seamless WhatsApp lead optimization and interactive bot-flow"](https://www.g2.com/survey_responses/limechat-review-8505198)**

**Rating:** 4.5/5.0 stars

_— RENJI R._

[Read full review](https://www.g2.com/survey_responses/limechat-review-8505198)

**["This is product is one of the best for integrating a chat bot and marketing template whitelisting."](https://www.g2.com/survey_responses/limechat-review-11135086)**

**Rating:** 5.0/5.0 stars

_— Marmik S._

[Read full review](https://www.g2.com/survey_responses/limechat-review-11135086)

#### What Are G2 Users Discussing About LimeChat?

- [What is LimeChat used for?](https://www.g2.com/discussions/what-is-limechat-used-for)

### [Zoho SalesIQ](https://www.g2.com/products/zoho-salesiq/reviews)

Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real time. Loaded with all the features a customer expects and a lot more, including live visitor tracking, live chat translate, live chat, automated chat triggers, lead scoring, audio call, screen share, profanity management, chat preview, codeless bot, answer bot, chat routing, internal chat, agent mobile app, SDK for iOS and Android, and integrations with popular IM channels like Whatsapp, Instagram, FB Messenger, and Telegram. All of this in a single platform.

**Average Rating:** 4.4/5.0

**Total Reviews:** 237

#### How Do G2 Users Rate Zoho SalesIQ?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Control:** 7.6/10 (Category avg: 8.8/10)
- **Analytics:** 7.7/10 (Category avg: 8.5/10)
- **Collection of information:** 7.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zoho SalesIQ?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** CEO, Director
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 72% Small, 20% Medium

#### What Do G2 Reviewers Say About Zoho SalesIQ?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Zoho SalesIQ, facilitating seamless real-time engagement and efficient customer interactions.
- Users appreciate the **responsive real-time engagement** of Zoho SalesIQ, enabling effective visitor tracking and automated customer interactions.
- Users love the **real-time engagement features** of Zoho SalesIQ, enhancing interactions and boosting conversions effortlessly.
- Users appreciate the **seamless integrations** of Zoho SalesIQ, enhancing customer support and business efficiency effortlessly.
- Users praise the **superb customer support** of Zoho SalesIQ, finding it responsive and extremely helpful in managing interactions.

##### Cons

- Users experience **excessive notifications** , including delays and duplicates, which can disrupt the overall user experience on Zoho SalesIQ.
- Users find the **learning curve steep** with Zoho SalesIQ due to extensive customization and multiple integrations.
- Users find **customization limited** in Zoho SalesIQ, feeling overwhelmed by initial setup and execution complexities.
- Users experience **notification issues** with delays and double alerts on the Android app, impacting overall usability.
- Users find the interface of Zoho SalesIQ **not intuitive** , making initial setup and customization feel overwhelming and complex.

#### What Are Recent G2 Reviews of Zoho SalesIQ?

**["Zobot Makes Customization and Lead Qualification Effortless"](https://www.g2.com/survey_responses/zoho-salesiq-review-12630837)**

**Rating:** 5.0/5.0 stars

_— MANISH K._

[Read full review](https://www.g2.com/survey_responses/zoho-salesiq-review-12630837)

**["Real-Time Visitor Tracking and CRM Integration On-the-Go"](https://www.g2.com/survey_responses/zoho-salesiq-review-12096763)**

**Rating:** 4.5/5.0 stars

_— Nayeem M._

[Read full review](https://www.g2.com/survey_responses/zoho-salesiq-review-12096763)

### [Orimon](https://www.g2.com/products/orimon/reviews)

Orimon AI is a state-of-the-art Generative AI chatbot platform designed to transform how businesses interact with their customers. Our platform excels in delivering natural, human-like conversations, providing an unparalleled experience for users and driving sales and customer satisfaction to new heights. At the heart of Orimon AI is the ability to conduct conversation commerce seamlessly. Whether integrated with Shopify, WooCommerce, or utilizing a custom product sheet, our chatbots engage customers like a seasoned salesperson. They respond to queries, recommend products, and close sales, mimicking the intuitiveness of a real-person interaction. This feature is especially beneficial for e-commerce sites, enabling them to leverage AI for boosting sales and enhancing customer journey. Another standout feature of Orimon AI is its advanced live chat functionality, offering a perfect blend of AI efficiency and human touch. When complex queries arise, or a personal touch is needed, the platform smoothly transitions the interaction to human agents, ensuring customer queries are always handled with care. Orimon AI’s versatility extends to its broad integration capabilities. It seamlessly connects with various messaging channels, including website chat, WhatsApp, Telegram, Facebook Direct Messaging, Slack, and Discord, ensuring your business is accessible across the platforms your customers use the most. Furthermore, our platform integrates with leading automation tools and CRMs like Zapier, Pabbly Connect, HubSpot, and Salesforce. This integration enables efficient lead processing and management, ensuring that every interaction is captured and utilized for business growth. Our platform is not limited to customer-facing roles; it also includes use cases for internal business operations. From simple support query handling to complex sales processes, lead qualification, and even serving as an internal assistant for HR, support, and sales teams, Orimon AI is a versatile tool designed to cater to various business needs. In summary, Orimon AI is more than just a chatbot; it's a comprehensive, AI-powered communication solution that enhances every aspect of your business interaction. It's an investment in cutting-edge technology that promises not just to meet but exceed the evolving demands of digital commerce and customer service.

**Average Rating:** 4.6/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Orimon?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Control:** 9.8/10 (Category avg: 8.8/10)
- **Analytics:** 9.5/10 (Category avg: 8.5/10)
- **Collection of information:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Orimon?

- **Seller:** [ORISERVE](https://www.g2.com/sellers/oriserve)
- **Year Founded:** 2017
- **HQ Location:** Noida, Uttar Pradesh
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=08151a4d84132a60f171a55f727f080f632dbc692c6096ea2fb83affdd0279bc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foriserve%2F&secure%5Burl_type%5D=linkedin_company_website)  
110 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 91% Small, 9% Large

#### What Are Recent G2 Reviews of Orimon?

**["How I primed orimon ai for learning financial intelligence"](https://www.g2.com/survey_responses/orimon-review-9160214)**

**Rating:** 5.0/5.0 stars

_— Gabriel O._

[Read full review](https://www.g2.com/survey_responses/orimon-review-9160214)

**["Build super smart marketing bots"](https://www.g2.com/survey_responses/orimon-review-9404313)**

**Rating:** 4.5/5.0 stars

_— Anjani S._

[Read full review](https://www.g2.com/survey_responses/orimon-review-9404313)

### [Typebot](https://www.g2.com/products/typebot/reviews)

Typebot is a tool to build conversational apps with an intuitive drag and drop interface with pre-defined blocks that you can use to offer a great, native chat experience without coding. At Typebot, we love hyper-customized experiences with a human touch. We empower you to create bots that perfectly suit your business logic. It comes with a Custom Code block, Custom CSS, Webhooks, and Native integrations so that you are free to create anything. With Typebot you can automate your conversations and collect feedback without compromising on the human touch. It ultimately helps you to: 🏆 Skyrocket your conversion rate compared to classic forms 🥰 Make your customers happy (awesome UX)

**Average Rating:** 4.6/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate Typebot?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 8.5/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Typebot?

- **Seller:** [Typebot](https://www.g2.com/sellers/typebot)
- **Year Founded:** 2020
- **HQ Location:** Paris, FR
- **Twitter:** @baptisteArno  
3,324 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27571268de636e07d38aec3ee7be60578cc97f987b63fadbf67efbb3016aa104&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftypebot&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive, Information Technology and Services
- **Company Size:** 43% Small, 43% Medium

#### What Do G2 Reviewers Say About Typebot?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **customizability** of Typebot, enabling tailored interactions and enriching user experiences across various applications.
- Users value Typebot for its **intuitive visual flowchart** that enables easy creation of personalized, engaging chat experiences.
- Users appreciate the **excellent customer support** of Typebot, enhancing engagement and streamlining communication effortlessly.
- Users love Typebot for its **ease of use** , transforming lead generation into engaging, seamless conversations.
- Users appreciate the **seamless integrations** of Typebot, enhancing lead generation and workflow efficiency effortlessly.

##### Cons

- Users face **integration issues** with Typebot, struggling with limited direct integrations and reliance on third-party services.
- Users find the **learning curve steep** for advanced logic in Typebot, especially without programming experience.
- Users experience **significant AI limitations** with Typebot, particularly in customization and integration, affecting overall usability.
- Users find **challenging reporting** issues with Typebot due to difficulties in customization and integration with existing systems.
- Users experience **communication issues** with Typebot, facing frustrations due to complex queries and poor integration with CRMs.

#### What Are Recent G2 Reviews of Typebot?

**["Typebot’s Visual Builder and Open-Source Flexibility Make Chat Flows Effortless"](https://www.g2.com/survey_responses/typebot-review-12952199)**

**Rating:** 5.0/5.0 stars

_— Kapil V._

[Read full review](https://www.g2.com/survey_responses/typebot-review-12952199)

**["Built a chatbot frontend for my ESP8266 college project instead of a boring web dashboard"](https://www.g2.com/survey_responses/typebot-review-13065967)**

**Rating:** 4.5/5.0 stars

_— Krishnakant R._

[Read full review](https://www.g2.com/survey_responses/typebot-review-13065967)

#### What Are G2 Users Discussing About Typebot?

- [What is Typebot used for?](https://www.g2.com/discussions/what-is-typebot-used-for)

### [Lime Connect (formerly Userlike)](https://www.g2.com/products/lime-connect-formerly-userlike/reviews)

is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center. AI Agents resolve recurring requests end-to-end, while professional service features such as voice messages, live translations, intelligent routing, and browser-based video calls with screen sharing support teams when human expertise is needed. The mobile app ensures that customer interactions can be managed anytime, anywhere. Connect AI takes your customer service to the next level. Deploy autonomous AI Agents that handle up to 70% of interactions independently, automate workflows, and update integrated systems such as your CRM or commerce platform. With our visual no-code Workflow Builder, you can structure and automate business processes efficiently—defining triggers, conditions, and actions via drag and drop, without any programming knowledge. In combination with Connect AI, workflows can be enhanced with intelligent decision logic, enabling faster responses while reducing manual work. The AI Copilot supports your service team by summarizing conversations, suggesting responses, and providing relevant knowledge in real time. Both features improve efficiency, reduce costs, and maintain high-quality customer interactions. Lime Connect also provides tools for lead generation and follow-up, including a modern website messenger and WhatsApp Campaigns for direct, personalized communication with customers. Existing chatbots can be integrated via the chatbot API to extend your AI capabilities. Since Lime Connect was founded over 10 years ago, data protection has always been a top priority. All data is stored securely on German servers making Lime Connect a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Lime Connect guarantees data protection and security for your customers, your employees and your company as a whole. Lime Connect is suitable for all company sizes because the software is flexible and adapts to your needs and goals. Small and medium-sized companies, as well as large corporations such as Toyota and Hermes, already rely on Lime Connect.

**Average Rating:** 4.4/5.0

**Total Reviews:** 441

#### How Do G2 Users Rate Lime Connect (formerly Userlike)?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Control:** 8.1/10 (Category avg: 8.8/10)
- **Analytics:** 8.2/10 (Category avg: 8.5/10)
- **Collection of information:** 7.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Lime Connect (formerly Userlike)?

- **Seller:** [Lime Connect](https://www.g2.com/sellers/lime-connect)
- **Year Founded:** 2011
- **HQ Location:** Cologne, Germany
- **Twitter:** @userlike  
5,037 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4ad50a9a78d438a80aca6be6f781a627e4f90eb0e8d005ff3d1fabe5255379cb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2855046%2F&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Marketing Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 80% Small, 16% Medium

#### What Do G2 Reviewers Say About Lime Connect (formerly Userlike)?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **easy WhatsApp implementation** , which simplifies their customer management processes significantly.
- Users love the **easy WhatsApp integration** , simplifying their customer management process significantly.
- Users find **WhatsApp integration** effortless, enhancing their experience in managing customer interactions smoothly.
- Users praise the **easy WhatsApp implementation** of Lime Connect, simplifying customer management significantly.
- Users love the **easy WhatsApp integration** , making customer management seamless and efficient.

##### Cons

- Users find the product **expensive** , which may deter some despite its functionality.
- Users find the **bland design** of Lime Connect lacking, despite acknowledging its functionality and pricing concerns.

#### What Are Recent G2 Reviews of Lime Connect (formerly Userlike)?

**["AI Power and Ease of Use"](https://www.g2.com/survey_responses/lime-connect-formerly-userlike-review-8977654)**

**Rating:** 4.0/5.0 stars

_— Nello P._

[Read full review](https://www.g2.com/survey_responses/lime-connect-formerly-userlike-review-8977654)

**["I did research for my client that was building a new website and Userlike floated to the top."](https://www.g2.com/survey_responses/lime-connect-formerly-userlike-review-8968512)**

**Rating:** 5.0/5.0 stars

_— Randy R._

[Read full review](https://www.g2.com/survey_responses/lime-connect-formerly-userlike-review-8968512)

#### What Are G2 Users Discussing About Lime Connect (formerly Userlike)?

- [What is Userlike used for?](https://www.g2.com/discussions/what-is-userlike-used-for)

### [Simplified](https://www.g2.com/products/simplified/reviews)

Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and simplicity, Simplified helps over 2,000,000 creators, marketers and businesses to scale their marketing, streamline their workflows, and get work done in a few clicks. With a no-code design editor, AI writer, stunning templates, multiple brand kits, unlimited workspaces, and in-app publishing, you can start and finish your marketing without switching tabs. Ever.

**Average Rating:** 4.6/5.0

**Total Reviews:** 4,447

#### How Do G2 Users Rate Simplified?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Collection of information:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Simplified?

- **Seller:** [Simplified](https://www.g2.com/sellers/simplified)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **Twitter:** @sosimplified  
7,924 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7aa73432a05414c07e331377556a61e182f8ce59cfa8ab1fca81f707b3eac3bb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsosimplified%2F&secure%5Burl_type%5D=linkedin_company_website)  
51 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Writing and Editing, Marketing and Advertising
- **Company Size:** 94% Small, 4% Medium

#### What Do G2 Reviewers Say About Simplified?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of Simplified, appreciating its intuitive tools and responsive AI for content creation.
- Users love the **amazing AI writing capabilities** of Simplified, making tasks like grant writing effortless and efficient.
- Users find the **AI writer's assistance** invaluable for creating unique content across various products effortlessly.
- Users love the **time-saving features and collaboration tools** of Simplified, enhancing productivity and creativity effortlessly.
- Users highlight the **ease of use** of Simplified, making it accessible for everyone, including beginners.

##### Cons

- Users feel frustrated by the **limited credits** and lack of affordable subscription options for Simplified.
- Users express concern over the **limited free credits** for students, wishing for more accessibility in learning AI.
- Users note the **limitations in command generation** and word count, impacting the overall functionality and usability.
- Users often face **insufficient credits** as glitches cause lost requests, impacting content creation and user satisfaction.
- Users find the cost of **subscription and credits** for Simplified to be high and not student-friendly.

#### What Are Recent G2 Reviews of Simplified?

**["All-in-One Content Creation That Boosts Productivity"](https://www.g2.com/survey_responses/simplified-review-13127220)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/simplified-review-13127220)

**["Clean, All-in-One Platform That Speeds Up Marketing Content Creation"](https://www.g2.com/survey_responses/simplified-review-13036316)**

**Rating:** 4.5/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/simplified-review-13036316)

#### What Are G2 Users Discussing About Simplified?

- [What is Simplified used for?](https://www.g2.com/discussions/what-is-simplified-used-for) - 1 comment, 1 upvote

### [Drift](https://www.g2.com/products/drift/reviews)

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. A platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but a platform that completely modernizes the B2B website experience. Drift was built to transform the B2B buying process, and we continue to innovate as that process changes. Our goal is for your teams to not burn hours moving between disparate systems in order to deliver the best possible customer experience, but to spend more time doing what they do best — building pipeline, closing deals and strengthening customer relationships.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,203

#### How Do G2 Users Rate Drift?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 8.1/10 (Category avg: 8.5/10)
- **Collection of information:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Drift?

- **Seller:** [Salesloft](https://www.g2.com/sellers/salesloft)
- **Company Website:** salesloft.com
- **Year Founded:** 2011
- **HQ Location:** Atlanta, GA
- **Twitter:** @Salesloft  
18,437 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c72bf0f0f6a02380b7fe128396fa033291b10b85b3fc210dd4659ed9b53b1e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2296178%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,098 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sales Development Representative, Business Development Representative
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 51% Medium, 27% Small

#### What Do G2 Reviewers Say About Drift?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in Drift, enhancing their experience with intuitive features and real-time notifications.
- Users value the **fast and efficient customer support** from Drift, enhancing engagement and sales effectiveness significantly.
- Users appreciate the **intuitive Prospect Dashboard** of Drift, enabling swift access to actionable insights for informed decision-making.
- Users value the **visitor tracking** of Drift, as it helps identify warm leads and optimize targeted messaging.
- Users love Drift for its **effective lead generation** , helping identify highly engaged prospects for targeted outreach.

##### Cons

- Users experience **routing issues** and notification floods, complicating chat management and client interactions on Drift.
- Users find the **learning curve steep** , needing extensive webinars and assistance to fully utilize Drift's capabilities.
- Users often experience **notification issues** with Drift, including delays and blank pages, impacting conversation flow.
- Users experience **routing issues** with Drift, often leading to misdirected conversations and difficulty managing spam and profanity.
- Users experience **chat issues** including delayed notifications and loading times that disrupt conversations and accessibility.

#### What Are Recent G2 Reviews of Drift?

**["Great service so far!"](https://www.g2.com/survey_responses/drift-review-7956889)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/drift-review-7956889)

**["Targeted Lead Generation with Seamless Integration"](https://www.g2.com/survey_responses/drift-review-12263708)**

**Rating:** 5.0/5.0 stars

_— Siddhaant M._

[Read full review](https://www.g2.com/survey_responses/drift-review-12263708)

#### What Are G2 Users Discussing About Drift?

- [What is Drift used for?](https://www.g2.com/discussions/what-is-drift-used-for)
- [How do you make a drift playbook?](https://www.g2.com/discussions/how-do-you-make-a-drift-playbook)
- [What is a drift playbook?](https://www.g2.com/discussions/what-is-a-drift-playbook) - 1 comment, 1 upvote
- [What is drift tool?](https://www.g2.com/discussions/what-is-drift-tool) - 1 comment
- [How much does drift cost?](https://www.g2.com/discussions/how-much-does-drift-cost) - 1 comment

### [Botmake.io](https://www.g2.com/products/botmake-botmake-io/reviews)

Botmake.io is a super simple and clean no-code chatbot creation tool for business or entertainment purposes. Users can add a chatbot to their websites and improve the experience of their visitors.

**Average Rating:** 4.4/5.0

**Total Reviews:** 47

#### How Do G2 Users Rate Botmake.io?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Botmake.io?

- **Seller:** [Botmake](https://www.g2.com/sellers/botmake)
- **HQ Location:** N/A
- **Twitter:** @botmakeofficial  
2,178 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 68% Small, 26% Medium

#### What Do G2 Reviewers Say About Botmake.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Botmake.io, allowing quick and intuitive setup without complex configurations.
- Users find Botmake.io's **easy creation tool** invaluable for automating processes and enhancing customer service without coding skills.
- Users value the **robust customization options** of Botmake.io, enabling tailored chatbot experiences effortlessly.
- Users value the **accessibility and efficiency** of Botmake.io for quickly developing custom chatbots with ease.
- Users appreciate the **ease of use and accurate responses** of Botmake.io, making it accessible for everyone.

##### Cons

- Users find Botmake.io to be **expensive** due to limited features in the standard version, requiring costly upgrades.
- Users experience **limited understanding** in Botmake.io, leading to inadequate responses and a lack of empathetic interaction.
- Users find the **limitations in features and integrations** of Botmake.io restrict its overall effectiveness and versatility.
- Users find the **limited customization** options in Botmake.io restricts their ability to tailor the chatbot effectively.
- Users find the **limited integration** options frustrating, hindering connections with advanced AI tools and APIs.

#### What Are Recent G2 Reviews of Botmake.io?

**["Botmake chatbot - Super simple AI making communication Easier !!!"](https://www.g2.com/survey_responses/botmake-io-review-9186674)**

**Rating:** 5.0/5.0 stars

_— Aaisha D._

[Read full review](https://www.g2.com/survey_responses/botmake-io-review-9186674)

**["Nice tool"](https://www.g2.com/survey_responses/botmake-io-review-9917964)**

**Rating:** 4.0/5.0 stars

_— Ajay R._

[Read full review](https://www.g2.com/survey_responses/botmake-io-review-9917964)

### [SocialNowa](https://www.g2.com/products/socialnowa/reviews)

SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique to SocialNowa and are not provided by many of its Competitors. Like Unlimited Contact/Subscribers List, Multiple Bots and Social Media Schedular. With SocialNowa Chatbot making Chatbot Funnels is easy and it helps in converting the deals very fast. The tool makes it super simple for entrepreneurs to sell the product or services inside the chatbot with it’s integration to many payment gateways It also helps in increasing product sales and helps customers find the right product inside Facebook Messenger & Instagram DMs. The SocialNowa makes businesses able to automatically answer product questions, create product quizzes, and send customers to the point of purchase. SocialNowa Chatbot can help in cutting down client acquisition costs massively. Other Features Includes - Facebook Messenger Bot Instagram DM Automation Instagram Auto Comment - Reply Facebook Auto Comment - Reply E-Commerce Feature Digital Product Store Social Media Scheduler Visual Drag and Drop Flow Builder Subscriber Broadcasting Live Chat Fetaure Messenger Opt in Form Chatbot Templates Website Comparision (Upcoming) Hashtag Research (Upcoming) Facebook Interest Explorer (Upcoming) GMB Manager (Upcoming) Data Insight Analytics Integrated Google Sheet

**Average Rating:** 4.8/5.0

**Total Reviews:** 39

#### How Do G2 Users Rate SocialNowa?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Control:** 9.0/10 (Category avg: 8.8/10)
- **Analytics:** 9.6/10 (Category avg: 8.5/10)
- **Collection of information:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SocialNowa?

- **Seller:** [DigiNowa](https://www.g2.com/sellers/diginowa)
- **Year Founded:** 2021
- **HQ Location:** Pune, Maharashtra
- **Twitter:** @SocialNowa  
59 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a0e40a198a0595be7a93431e40150f4af9d702bb3e09a0f85e786e5ddecb7ea1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdiginowa%2F%3ForiginalSubdomain%3Din&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 95% Small

#### What Are Recent G2 Reviews of SocialNowa?

**["A powerful tool you can’t afford to miss!"](https://www.g2.com/survey_responses/socialnowa-review-7598942)**

**Rating:** 5.0/5.0 stars

_— Abdessamad A._

[Read full review](https://www.g2.com/survey_responses/socialnowa-review-7598942)

**["IT HAS HIGH PROJECTION"](https://www.g2.com/survey_responses/socialnowa-review-7778710)**

**Rating:** 4.5/5.0 stars

_— JOHAN M._

[Read full review](https://www.g2.com/survey_responses/socialnowa-review-7778710)

#### What Are G2 Users Discussing About SocialNowa?

- [What is SocialNowa used for?](https://www.g2.com/discussions/what-is-socialnowa-used-for)

### [Botmaker](https://www.g2.com/products/botmaker/reviews)

Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. With Botmaker you can build digital experiences with hybrid IA and human agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations. Through artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests. With over 9 years in the market, we are present in Brazil, Argentina, Colombia, Mexico, the US and more than 40 countries. We are WhatsApp Solution Provider, Meta Business Partner, Google Partner, TikTok Partner and Apple Messaging Service Provider. Are you ready to take your customer service to the next level? 🚀

**Average Rating:** 4.5/5.0

**Total Reviews:** 276

#### How Do G2 Users Rate Botmaker?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)
- **Control:** 8.6/10 (Category avg: 8.8/10)
- **Analytics:** 7.9/10 (Category avg: 8.5/10)
- **Collection of information:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Botmaker?

- **Seller:** [Botmaker](https://www.g2.com/sellers/botmaker)
- **Company Website:** botmaker.com
- **Year Founded:** 2016
- **HQ Location:** Miami, US
- **Twitter:** @botmaker\_io  
312 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ffd18b6654a3efaa0d9debb70b15d95393f5f337a6ce82cf2f4fa7b81cdeca56&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbotmaker%2F&secure%5Burl_type%5D=linkedin_company_website)  
191 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Analista
- **Top Industries:** Financial Services, Telecommunications
- **Company Size:** 60% Medium, 27% Small

#### What Do G2 Reviewers Say About Botmaker?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Botmaker, finding it intuitive and accessible for everyone.
- Users appreciate the **easy-to-use design** and various integrations, enhancing their productivity on the platform.
- Users value the **easy integrations** with various platforms, enhancing communication and streamlining their workflow effectively.
- Users appreciate the **ease of use** of Botmaker, which enhances productivity and facilitates quick development across various cases.
- Users love the **native integration options** of Botmaker, simplifying messaging across platforms like WhatsApp and social networks.

##### Cons

- Users often find **poor customer support** from Botmaker, making it challenging to resolve issues without assistance.
- Users experience **integration issues** between platforms and limited support, impacting their overall satisfaction with Botmaker.
- Users find the **limited customization** of Botmaker frustrating, hindering their ability to tailor reports and interfaces.
- Users express concern over **poor reporting** , with limited session insights and no updates on platform changes.
- Users find the **interface lacking** , as scrolling and limited reporting features hinder overall user experience.

#### What Are Recent G2 Reviews of Botmaker?

**["Best Enterprise AI enhanced Conversational Bots platform"](https://www.g2.com/survey_responses/botmaker-review-10183963)**

**Rating:** 5.0/5.0 stars

_— Carlos A. G._

[Read full review](https://www.g2.com/survey_responses/botmaker-review-10183963)

**["Exceptional Automation and Support with Botmaker"](https://www.g2.com/survey_responses/botmaker-review-12068086)**

**Rating:** 5.0/5.0 stars

_— JORGE OCTAVIO L._

[Read full review](https://www.g2.com/survey_responses/botmaker-review-12068086)

#### What Are G2 Users Discussing About Botmaker?

- [What is Botmaker used for?](https://www.g2.com/discussions/what-is-botmaker-used-for)

### [SmatBot](https://www.g2.com/products/smatbot/reviews)

SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our omnichannel, multilingual ( 50+ languages ) AI Chatbot platform is an easy-to-use, coding-free, feature-rich tool that provides instant, real-time support across channels (website, mobile app, Messenger, Instagram, WhatsApp, etc). Some of our capabilities include: ✅ Generating leads, ✅ Customer support, ✅ Answering FAQs, ✅ Live chat ✅ Whatsapp Marketing & Promotional Messaging ✅ OCR scanning, ✅ Email & SMS OTP validation ✅ Adwords tracking, ✅ Intent mapping ✅ Context Based Automation Best for : ✅ D2C e-commerce, ✅ Education ✅ Logistics ✅ Real estate ✅ Hospitality ✅ Healthcare ✅ Fintech

**Average Rating:** 4.5/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate SmatBot?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Control:** 9.1/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SmatBot?

- **Seller:** [SmatBot](https://www.g2.com/sellers/smatbot)
- **Year Founded:** 2015
- **HQ Location:** Hyderabad, Telengana
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d44648ec4462620b2ecd9dddb95bd49041c2e36e730e55c5c48be9cc52c82913&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18820764&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Small, 26% Medium

#### What Are Recent G2 Reviews of SmatBot?

**["Smatbot is Perfect Platform for AI-Powered Chatbots"](https://www.g2.com/survey_responses/smatbot-review-9354146)**

**Rating:** 5.0/5.0 stars

_— Mani ._

[Read full review](https://www.g2.com/survey_responses/smatbot-review-9354146)

**["Whatsapp Chatbot"](https://www.g2.com/survey_responses/smatbot-review-10016633)**

**Rating:** 5.0/5.0 stars

_— Suyash P._

[Read full review](https://www.g2.com/survey_responses/smatbot-review-10016633)

### [Babble AI](https://www.g2.com/products/babble-ai/reviews)

Babble AI is a chatbot creator that leverages the power of the chat-GPT model. Key features and advantages include: Create chatbots that can engage with users in natural, human-like conversations Provide personalized and helpful responses to user queries Leverage the power of the chat-GPT model to improve chatbot performance Easy-to-use interface for creating chatbots with no coding required Customizable chatbot templates for various industries and use cases Use cases for Babble AI involve various chatbot-related activities: Provide customer support and service through chatbots Automate repetitive tasks and processes with chatbots Improve user engagement and retention with personalized chatbot interactions

**Average Rating:** 4.4/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Babble AI?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Babble AI?

- **Seller:** [Ionaught Technologies](https://www.g2.com/sellers/ionaught-technologies)
- **Year Founded:** 2023
- **HQ Location:** Thiruvananthapuram, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a6aa790f2d0601b13bc8b10caf683eaf13b8ee50d3326e3ede2323825c1857d0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Fbabble-ai%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Company Size:** 63% Small, 31% Medium

#### What Do G2 Reviewers Say About Babble AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Babble AI to be **extremely easy to use** and seamlessly integrates with existing software solutions.
- Users enjoy the **human-like interactions** of Babble AI, making conversations feel genuine and relatable.
- Users praise the **exceptional customer support** of Babble AI, always ready to assist with any issues encountered.
- Users find Babble AI's **easy implementation** beneficial, enhancing user experience and integration with existing systems.
- Users appreciate the **easy creation** of chatbots with Babble AI, allowing quick development and efficient customer service.

##### Cons

- Users feel there is a need for improved **language support** , highlighting gaps in accuracy and cultural context.
- Users find that **routing issues** lead to misunderstandings and limit the overall personalization and accuracy of Babble AI.
- Users express concerns about **understanding issues** , highlighting frustrations due to AI's limitations in addressing complex customer needs.
- Users report **occasional misunderstandings** and **limited emotional understanding** with Babble AI, affecting personalization in interactions.
- Users find Babble AI to be quite **expensive** , making it less accessible for some potential customers.

#### What Are Recent G2 Reviews of Babble AI?

**["Allows more concrete insights"](https://www.g2.com/survey_responses/babble-ai-review-8737352)**

**Rating:** 4.5/5.0 stars

_— Ulices s._

[Read full review](https://www.g2.com/survey_responses/babble-ai-review-8737352)

**["Good way to take advantage ofAI"](https://www.g2.com/survey_responses/babble-ai-review-8725210)**

**Rating:** 4.5/5.0 stars

_— Cam M._

[Read full review](https://www.g2.com/survey_responses/babble-ai-review-8725210)

### [Acquire](https://www.g2.com/products/acquire/reviews)

Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences. By simplifying communication across touchpoints and tools, personalizing interactions, and enabling the ability to architect faster and more efficient processes — people, not channels, are put at the heart of customer service interactions. Our flexible and scalable software suite offers features including live chat, video and audio calling, AI chatbots, centralized interaction management, and secure cobrowsing equipping teams to solve sales, service, and support issues easily, in real-time, and on any device. Continuously engage customers while minimizing resolution time and redundancy, and rise to the next wave of customer experience.

**Average Rating:** 4.2/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate Acquire?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Control:** 9.6/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Acquire?

- **Seller:** [Acquire](https://www.g2.com/sellers/acquire)
- **Year Founded:** 2017
- **HQ Location:** San Francisco, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89f20c76e74fdf1c3815e863ee2480943957b91dbeb67f3a2f14b7eebb74112c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Facquire-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 56% Small, 40% Medium

#### What Are Recent G2 Reviews of Acquire?

**["Simple way to connect to your customers"](https://www.g2.com/survey_responses/acquire-review-6989561)**

**Rating:** 5.0/5.0 stars

_— prabin s._

[Read full review](https://www.g2.com/survey_responses/acquire-review-6989561)

**["Acquire Your New Chat Specialised"](https://www.g2.com/survey_responses/acquire-review-8981633)**

**Rating:** 5.0/5.0 stars

_— Francis R._

[Read full review](https://www.g2.com/survey_responses/acquire-review-8981633)

#### What Are G2 Users Discussing About Acquire?

- [What is Acquire used for?](https://www.g2.com/discussions/what-is-acquire-used-for)

### [Rasayel](https://www.g2.com/products/rasayel/reviews)

Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs and Webhooks - Automations - Integrations (HubSpot CRM, Pipedrive, Salesforce (soon), 5000+ apps with Zapier, and more) - Mobile apps for iOS and Android Rasayel is fast, reliable, and intuitive. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high quality sales conversations, and deliver exceptional customer experiences. Your team can respond to customers on the go using the Rasayel mobile app. You'll never miss an opportunity or lose track of a customer again. Rasayel integrates with the rest of your toolkit to ensure that your team has full context at all times, reducing human error and saving you time: - HubSpot: Automatically match Rasayel contacts with existing contacts in HubSpot. Log all your activities, and build native HubSpot reports from WhatsApp data. - Pipedrive: Log all activities, automatically match contacts, and build reports. - Salesforce: Coming soon. Talk to us to join the beta. - Zapier: Connect Rasayel to over 5000+ applications and systems. For advanced use cases, Rasayel's API unlocks the power of the Rasayel platform, allowing you to embed it into your existing systems, processes, and more.

**Average Rating:** 4.5/5.0

**Total Reviews:** 44

#### How Do G2 Users Rate Rasayel?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Control:** 9.2/10 (Category avg: 8.8/10)
- **Analytics:** 7.2/10 (Category avg: 8.5/10)
- **Collection of information:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Rasayel?

- **Seller:** [Rasayel, Inc.](https://www.g2.com/sellers/rasayel-inc)
- **Year Founded:** 2022
- **HQ Location:** Alberta, Canada
- **Twitter:** @rasayelio  
164 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c8cbe3f683fd167892162e8c3a94f9c07b9ea606072545f80bd208e3bfb6205a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F76820395&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Leisure, Travel & Tourism, Computer Software
- **Company Size:** 66% Small, 30% Medium

#### What Do G2 Reviewers Say About Rasayel?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Rasayel **easy to use** , enjoying its intuitive design and effective integration with existing systems.
- Users commend the **responsive customer support** of Rasayel, appreciating their speed and attentiveness in issue resolution.
- Users commend Rasayel's **responsive support** and seamless WhatsApp integration, enhancing collaboration and efficiency for teams.
- Users value Rasayel's **seamless WhatsApp integration** and intuitive interface, enhancing team collaboration and customer engagement.
- Users praise the **efficiency** of Rasayel, enhancing productivity for sales and support teams with its user-friendly interface.

##### Cons

- Users note the **limited features** of Rasayel, highlighting the need for better analytics and a user-friendly interface.
- Users note **missing features** in Rasayel, but appreciate the team's commitment to continuous improvement and future updates.
- Users struggle with **poor navigation** , finding the interface cluttered and challenging to understand, especially for newcomers.
- Users find the **limited outreach time** and lack of group functionality to be significant drawbacks of Rasayel.
- Users find the pricing of Rasayel to be **expensive and unclear** , complicating budgeting for startups and small businesses.

#### What Are Recent G2 Reviews of Rasayel?

**["Outstanding support from Rasayel!"](https://www.g2.com/survey_responses/rasayel-review-11227125)**

**Rating:** 5.0/5.0 stars

_— Nouran A._

[Read full review](https://www.g2.com/survey_responses/rasayel-review-11227125)

**["A mixture of value and simplicity, with tons of potential ahead!"](https://www.g2.com/survey_responses/rasayel-review-11257953)**

**Rating:** 4.0/5.0 stars

_— Moemen A._

[Read full review](https://www.g2.com/survey_responses/rasayel-review-11257953)

- [‹ Prev ‹ Prev](/categories/chatbots/small-business?order=g2_score&page=5#product-list)
- [1](/categories/chatbots/small-business?order=g2_score#product-list)
- [2](/categories/chatbots/small-business?order=g2_score&page=2#product-list)
- [3](/categories/chatbots/small-business?order=g2_score&page=3#product-list)
- [4](/categories/chatbots/small-business?order=g2_score&page=4#product-list)
- [5](/categories/chatbots/small-business?order=g2_score&page=5#product-list)
- 6
- [7](/categories/chatbots/small-business?order=g2_score&page=7#product-list)
- [Next › Next ›](/categories/chatbots/small-business?order=g2_score&page=7#product-list)

Spotlight Categories

[Multi-Country Payroll Software](https://www.g2.com/categories/multi-country-payroll)

[Employee Communications Software](https://www.g2.com/categories/employee-communications)

[Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)

[Experience Management Software](https://www.g2.com/categories/experience-management)

[Environmental Health and Safety Software](https://www.g2.com/categories/environmental-health-and-safety)

Similar Categories

- [Bot Platforms](/categories/bot-platforms)

- [Natural Language Processing (NLP)](/categories/natural-language-processing-nlp)

[Browse Chatbots Themes](/categories/chatbots/themes)