Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"Powerful insights and timely customer conversations"
4.5/5
What do you like best about Drift?

The AI features are particularly useful - great use of AI where it makes sense. Review collected by and hosted on G2.com.

What do you dislike about Drift?

The mobile app is still not where I'd like it to be. Review collected by and hosted on G2.com.

Response from Joshua Morgan of Drift

Hi! ๐Ÿ‘‹ Thank you so much for taking the time to leave us a review and for the kind words. ๐Ÿ™Œ We've been working on making the UI super user-friendly so I'm super pumped to see you're enjoying it and finding it easy to use.

I wanted to drop a resource on routing to see if that might fix the issues

๐Ÿ”นhttps://gethelp.drift.com/s/article/Routing-Implementation-Guide

Please let me know if that doesn't fix anything. You can respond here or email me at jmorgan@drift.com so I can get our support team to assist. We def want to make sure routing is working well for all our customers.

--Joshua Morgan: Customer Advocacy @ Drift

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