Top Free Chatbots Software - Page 8

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 799

Category Stats (Oct 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Caretta (+1.75%) - Among all products in this category, Caretta recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,200+ Authentic Reviews
  • 799+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

AITable

AITable is a revolutionary no-code AI development platform that makes building your own AI ChatGPT with tables in 1-Click. By utilizing your unique data, AITable allows you to train your own version of the advanced ChatGPT system, serving as a 24/7 AI customer service chatbot or an enterprise ChatGPT assistant. It eliminates the complexities of coding, offering a seamless and effortless setup. With AITable, you're not just getting an AI assistant - you're creating a smart, responsive, and tailor-made solution for your business's needs.

Average Rating: 4.4/5.0

Total Reviews: 13

How Do G2 Users Rate AITable?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Control: 6.1/10 (Category avg: 8.8/10)
  • Analytics: 6.1/10 (Category avg: 8.5/10)
  • Collection of information: 6.1/10 (Category avg: 8.7/10)

Who Is the Company Behind AITable?

Who Uses This Product?

  • Company Size: 87% Small, 13% Medium

What Do G2 Reviewers Say About AITable?

AI-generated summary from verified user reviews

Pros
  • Users find AITable's ease of use empowering, with intuitive features that enhance productivity and streamline tasks effortlessly.
  • Users find automation capabilities of AITable invaluable, drastically enhancing productivity and streamlining workflows effortlessly.
  • Users value AITable's AI-driven insights and seamless integrations, enhancing their data analysis and workflow efficiency.
  • Users value AITable's seamless integration with various platforms, enhancing workflow efficiency and simplifying data management.
  • Users love AITable's intuitive interface, enabling efficient data management and seamless automation for enhanced productivity.
Cons
  • Users find the learning curve steep for AITable, leading to confusion and a slow adaptation process.
  • Users find AITable's difficult learning curve overwhelming, especially as first-time users navigating numerous options.
  • Users experience integration issues with AITable, encountering bugs and limited actions that hinder usability.
  • Users find AITable not intuitive, making it difficult for beginners to navigate and utilize effectively.
  • Users experience buggy integrations with AITable, leading to frustrations that impact their overall satisfaction with the product.

What Are Recent G2 Reviews of AITable?

BOTWISE

BOTWISE speeds up access to distributed company knowledge from a single place, saving even 90% of time spent on searching and gathering information. It helps manage distributed knowledge in organizations, designed specifically for teams that work with large amounts of information, data and repetitive queries on a daily basis. The solution uses AI and natural language processing (NLP) to efficiently search through thousands of files and systems. Custom algorithms can read data from any type of document, and users gain instant access to all the information they need from one place - a dedicated web app, a chatbot on your website, an add-on to one of your systems or internal communicators such as Slack or MS Teams.

Average Rating: 4.8/5.0

Total Reviews: 6

How Do G2 Users Rate BOTWISE?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind BOTWISE?

Who Uses This Product?

  • Company Size: 33% Medium, 33% Small

What Are Recent G2 Reviews of BOTWISE?

What Are G2 Users Discussing About BOTWISE?

Chatbot Builder

Chatbot Builder makes it easy to build and train AI chatbots that promptly answer user queries - supercharging your sales and support conversations. Get powerful AI support automation and lead capture with Chatbot Builder. Enable customers to immediately engage with personalized, comprehensive customer support and sales guidance without human intervention. Chatbot Builder's AI chatbots can analyze CRM and external data to provide accurate responses and recommendations for customers’ unique needs.

Average Rating: 4.3/5.0

Total Reviews: 4

How Do G2 Users Rate Chatbot Builder?

  • Control: 9.4/10 (Category avg: 8.8/10)
  • Analytics: 8.8/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Chatbot Builder?

Who Uses This Product?

  • Company Size: 64% Small, 45% Medium

What Do G2 Reviewers Say About Chatbot Builder?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Chatbot Builder exceptional, simplifying the chatbot creation process greatly.
  • Users find the easy creation process of Chatbot Builder allows for efficient setup and enhanced customer service efficiency.
  • Users find Chatbot Builder extremely helpful, enhancing productivity by allowing agents to focus on complex customer issues.
Cons
  • Users find it challenging to gain insight into user interactions with chatbots, complicating the improvement of user experience.
  • Users find unclear understanding of user interactions with the chatbot challenging, hindering effective monitoring and improvement.

What Are Recent G2 Reviews of Chatbot Builder?

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Docket

Docket is The Demand Agent, an Agentic Marketing platform designed to assist modern B2B teams in navigating the evolving landscape of buyer engagement. In an era where buyers no longer announce their intent through traditional means such as filling out forms, Docket serves as an Inbound Demand Platform that seamlessly integrates your website, inbox, and product into a cohesive inbound motion. This continuous operation ensures that your brand remains consistent while engaging potential buyers around the clock. Targeted primarily at marketing, demand generation, growth, and marketing operations leaders, as well as the sales teams they support, Docket addresses the challenges posed by today's anonymous buyers. These buyers often conduct extensive research without revealing their identities, making it difficult for traditional demand marketing efforts to convert interest into actionable leads. Docket captures every interaction and analyzes buyer behavior across various touchpoints, providing teams with critical insights that help tailor follow-up strategies. The Buyer Context Graph maintains a persistent record of buyer interactions, ensuring that agents recognize returning visitors and remember previous signals. One of Docket's key features is its seamless integration with existing CRM systems, which allows for the automatic organization and capture of every Agent Qualified Lead (AQL), conversation, and buyer signal. Docket's agents draw from a centralized Sales Knowledge Lake, ensuring that responses are accurate and aligned with your products and approved content. Additionally, Docket supports engagement in over 40 languages, making it an ideal solution for global teams operating in diverse markets. The platform is also built with enterprise-grade security, safeguarding sensitive customer data and adhering to industry compliance standards. Docket's unique advantage lies in its ability to engage buyers at the moment they visit your website, capitalizing on their immediate interest. By understanding intent and qualifying leads in real time, sales teams can act quickly before potential buyers leave the site. Each AQL arrives with comprehensive briefings that include the buyer's needs, fit, questions, objections, and agreed next steps, streamlining the sales process. This approach not only enhances the buyer experience by providing relevant answers without requiring them to repeat information but also enables marketing teams to generate higher-quality pipelines from existing traffic. By consolidating various tools and processes into a single, continuous inbound system, Docket transforms how demand is converted into pipeline. It automates the journey from initial conversation to booked meeting, providing teams with valuable insights into buyer needs. This efficiency allows marketing and sales to collaborate more effectively, ultimately driving revenue growth from the demand they have already generated. Docket empowers organizations to harness their existing demand and convert it into tangible results.

Average Rating: 4.8/5.0

Total Reviews: 55

How Do G2 Users Rate Docket?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)

Who Is the Company Behind Docket?

  • Seller: Docket.io
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Palo Alto, US
  • LinkedIn® Page: www.linkedin.com
    72 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Medium, 25% Large

What Do G2 Reviewers Say About Docket?

AI-generated summary from verified user reviews

Pros
  • Users rave about the accuracy of DocketAI, delivering quick and precise answers that enhance client interactions.
  • Users love time-saving capabilities of DocketAI, allowing teams to focus on strategic tasks while enhancing productivity.
  • Users love the ease of use of DocketAI, appreciating its quick integration and accurate sales support via Slack.
  • Users value DocketAI for its time-saving capabilities, allowing for a greater focus on strategic tasks and productivity.
  • Users value DocketAI for its efficiency in seamlessly integrating and providing quick, accurate answers to complex inquiries.
Cons
  • Users experience inaccuracy with DocketAI, leading to the need for double-checking responses and complicating decision-making.
  • Users experience occasional AI limitations requiring manual intervention, though support helps alleviate these issues quickly.
  • Users express frustration over the lack of updated information in DocketAI, impacting accuracy and reliability.
  • Users note the variable accuracy based on query complexity, which may impact their overall experience with DocketAI.
  • Users find the learning curve challenging, as more conversational interaction and direct asset integration are desired.

What Are Recent G2 Reviews of Docket?

Ebbot

Hello Ebbot is an AI powered chat platform. We build automated customer journeys with our chatbot as well as providing a well liked Livechat tool for support agents. We work with some of the largest E commerce companies in Sweden, as well as energy companies, real estate and many organisations in the public sector. Value proposition: Hello Ebbot helps companies talk to their customers no matter what time of the day it is. - Don't let your customers wait for support. Instant replies, 24/7 - Convert more website visitors by saying the right thing at the right time - No more repetitive tasks for your support agents! - Seamless collaboration between bot and humans.

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate Ebbot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Control: 8.9/10 (Category avg: 8.8/10)
  • Analytics: 7.5/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Ebbot?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Ebbot?

What Are G2 Users Discussing About Ebbot?

Infobip

Infobip is a global AI-first cloud communications platform that enables businesses to create connected customer experiences across marketing, sales, and support - from a single, natively built platform. Through one platform, Infobip delivers omnichannel engagement, identity, authentication, and contact centre solutions across SMS, WhatsApp, Email, Viber, Voice, and more helping brands simplify customer communications, drive growth, and improve loyalty. Infobip's infrastructure reaches over 7 billion mobile devices across six continents through 10,000+ connections, including 800+ direct operator connections - one of the largest carrier networks in the industry. New to Infobip? Start for free, no credit card required. The Infobip Self-Service portal lets businesses sign up and start testing in minutes. Explore SMS, WhatsApp, Email, Viber, and Voice on a free trial with up to 100 messages included. When you're ready to scale, choose a pay-as-you-go model for flexible usage, or opt for volume packages with dedicated onboarding, support, and professional services. Whether you're a startup exploring your first campaign or an enterprise managing billions of interactions globally, Infobip has a path that fits. Founded in 2006 by CEO Silvio Kutić and Izabel Jelenić. Headquartered in London with offices across 6 continents.

Average Rating: 4.2/5.0

Total Reviews: 58

How Do G2 Users Rate Infobip?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Control: 5.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Infobip?

  • Seller: Infobip
  • Year Founded: 2006
  • HQ Location: London, England
  • Twitter: @Infobip
    33,954 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,531 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Information Technology and Services
  • Company Size: 43% Medium, 38% Small

What Do G2 Reviewers Say About Infobip?

AI-generated summary from verified user reviews

Pros
  • Users find Infobip's interface to be easy to use, enhancing integration and omnichannel communication effortlessly.
  • Users highlight the easy integrations with various tools, enhancing efficiency and simplifying customer engagement.
  • Users praise the easy integrations of Infobip, providing a comprehensive solution for seamless omnichannel communication.
  • Users appreciate the omnichannel engagement of Infobip, facilitating easy customer connection and enhanced segmentation options.
  • Users value the engagement increase offered by Infobip, seamlessly connecting with customers across multiple channels.
Cons
  • Users experience poor customer support with slow response times, often waiting up to three days for assistance.
  • Users experience delays in support responses, often waiting three days for assistance, impacting their overall experience.
  • Users experience poor response times from Infobip's support, often waiting three days for assistance.
  • Users experience delay issues with the support team, impacting their overall satisfaction with Infobip's service.
  • Users feel the need for limited features like cropping options in emails, impacting overall satisfaction with Infobip.

What Are Recent G2 Reviews of Infobip?

What Are G2 Users Discussing About Infobip?

Kaily.ai

Kaily.ai is your conversational AI agent, designed to work like a teammate, not just a chatbot. Businesses of all sizes use Kaily to deliver personalized, interactive experiences through natural language conversations across websites, apps, WhatsApp, email, and voice. Powered by advanced language models like GPT-4o, Claude, Gemini, and Llama, Kaily understands intent, responds in context, and guides users through tasks in a chat window. From resolving support issues to capturing leads and scheduling meetings, Kaily makes conversations feel seamless and human-like while helping teams handle more with less effort. What Kaily can do Automate and support key customer journeys, including: - Lead capture and qualification - Demo and meeting scheduling - Multilingual customer support - Order tracking and status updates - FAQ and knowledge base assistance Why teams choose Kaily - Omnichannel conversations: Engage on web, mobile, WhatsApp, email, and more. - Smooth agent handover: AI assists on initial queries with seamless human takeover when needed. - Custom workflows: Automate everyday processes like ticketing, order lookups, and appointment booking. - Code-free customization: Configure Kaily’s personality, flows, and styling without writing code. - Powerful integrations: Connect with CRMs, e-commerce platforms, helpdesks, and calendars. - Enterprise-ready: GDPR, SOC 2, ISO 27001 certified, role-based access, and dedicated support. - Industry-specific models: Retail and e-commerce, education, healthcare, finance, travel, and more. The benefits - Provide instant, personalized assistance in natural conversations 24/7. - Engage customers in chat, voice, and video for a complete experience. - Proactively engage visitors and convert them into customers. - Automate repetitive queries to free up your team. - Gain insights from chat data to improve engagement. - Scale customer interactions without scaling costs.

Average Rating: 4.8/5.0

Total Reviews: 7

How Do G2 Users Rate Kaily.ai?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Kaily.ai?

  • Seller: Kaily.ai
  • Year Founded: 2023
  • HQ Location: San Jose, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 40% Large

What Do G2 Reviewers Say About Kaily.ai?

AI-generated summary from verified user reviews

Pros
  • Users highlight the easy integrations of Kaily.ai, allowing quick setup of chatbots with various data sources.
  • Users praise the seamless AI integration of Kaily.ai, enhancing efficiency with dynamic virtual assistance and chatbot deployment.
  • Users value the seamless integration of data sources in Kaily.ai, enhancing customer experience with an easy-to-setup chatbot.
  • Users find Kaily.ai's interface easy to use, allowing quick chatbot integration and efficient coding support.
  • Users appreciate the easy setup of Kaily.ai, which enhances their experience with seamless integration and responsive support.
Cons
  • Users experience delayed responses with Kaily.ai, causing frustration due to lag and irrelevant answers during queries.
  • Users are frustrated by the lack of WhatsApp integration, which hinders their desired functionality and experience.
  • Users experience slow loading times, leading to frustration during search and result retrieval.
  • Users experience slow performance with lag in search results, causing frustration during use.
  • Users experience unreliable service with Kaily.ai, facing downtime and irrelevant responses to their queries.

What Are Recent G2 Reviews of Kaily.ai?

Leadster

Leadster is the best marketing chatbot focused on increasing the generation of qualified leads through the website. We approach your website visitors in a personalized and proactive way, to convert your traffic into leads. Conversation flows are created in a simple and intuitive way by the platform. After capturing the leads, they are integrated directly with the CRM that the company already uses, such as: Hubspot, Salesforce, RD Station, etc. and also via Zapier and webhook. We send the conversion event of generated leads to Google Analytics, Google ADS and Meta ADS to optimize your paid media campaigns. We have a dashboard focused on the main conversion metrics to monitor the performance of chatbot flows across each marketing channel. We offer 14 days free for you to see the results! How it works: https://youtu.be/AOYTb-SGhl0

Average Rating: 3.5/5.0

Total Reviews: 4

How Do G2 Users Rate Leadster?

  • Has the product been a good partner in doing business?: 3.3/10 (Category avg: 9.1/10)
  • Analytics: 5.8/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Leadster?

  • Seller: Leadster
  • Year Founded: 2015
  • HQ Location: Curitiba, BR
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About Leadster?

AI-generated summary from verified user reviews

Pros
  • Users love the easy integrations with Pluga, making setup and form conversion quick and efficient.
  • Users find the easy setup of Leadster allows quick transformation of forms into conversational leads.
  • Users find easy integration with Pluga and quick form changes enhance Leadster's usability and efficiency.
  • Users find Leadster simple to implement, allowing easy transition to chat-like forms with quick integration.
Cons
  • Users face challenges with data inaccuracy due to lack of implements and difficulty in extracting report data.
  • Users struggle with the learning curve of Leadster due to insufficient tools and challenging data extraction.
  • Users report experiencing poor customer support, making it difficult to resolve issues and extract report data.

What Are Recent G2 Reviews of Leadster?

Personal.AI

Personal AI is the largest supplier of AI workers, serving Enterprise and SMB markets with proprietary Personal Language Models (PLMs). Each PLM (or “Persona”) has a specific function or role, with deep knowledge in its area, and is designed for both human collaboration and autonomous workflows. The Company was founded in 2020 by Suman Kanuganti, Sharon Zhang, and Kristie Kaiser. For more information, visit https://personal.ai

Average Rating: 4.5/5.0

Total Reviews: 4

How Do G2 Users Rate Personal.AI?

  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 7.9/10 (Category avg: 8.5/10)
  • Collection of information: 7.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Personal.AI?

Who Uses This Product?

  • Company Size: 75% Small, 25% Large

What Do G2 Reviewers Say About Personal.AI?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of implementation of Personal.AI enhances their engagement with its diverse features.
  • Users appreciate the ease of use of Personal.AI, enjoying its accessible features through natural language interaction.
  • Users find the intuitive features of Personal.AI easy to use, enhancing their engagement and efficiency.
  • Users find implementation easy, effortlessly utilizing Personal.AI's features by simply asking in their own language.

What Are Recent G2 Reviews of Personal.AI?

Plazbot

Plazbot's purpose is to eliminate the dissatisfaction gap that exists between companies and their customers with artificial intelligence and a centralized customer service platform that has the following modules: - Creation of Chatbots with No-Code module and conversation flows - Omnichannel platform that centralizes the service channels of Whatsapp, Facebook, Webchat, Telegram, Instagram, Mercadolibre, SMS. - WhatsApp marketing platform with massive shipments. - Telephone exchange for Vozip calls - Powerful CRM for closing sales. - Chatgpt integration and support for agents and chatbots. - Management of service agents. With Plazbot we go to medium and large companies and corporations where we attack all the pain points that exist in a customer service and sales area.

Average Rating: 4.5/5.0

Total Reviews: 4

How Do G2 Users Rate Plazbot?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Control: 8.9/10 (Category avg: 8.8/10)
  • Analytics: 9.4/10 (Category avg: 8.5/10)
  • Collection of information: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Plazbot?

  • Seller: Plazbot
  • Year Founded: 2019
  • HQ Location: Lima, PE
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 50% Medium

What Are Recent G2 Reviews of Plazbot?

REVE Chat

REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to messaging apps and mobile platforms. With a unified platform for live chat, LLM-driven Chatbot & AI Agents, automated campaigns, ticketing, and voicebots, REVE Chat gives you complete control over the customer journey — across WhatsApp, Instagram, Facebook Messenger, Telegram, YouTube, Google My Business, Play Store, App Store, and in-app SDKs, alongside integrations with your CRM, helpdesk, and analytics tools. Whether you're handling high-volume support, driving sales via automation, or delivering proactive onboarding, REVE Chat helps your team work smarter with a mix of automation, AI, and human support — all from one platform.

Average Rating: 4.3/5.0

Total Reviews: 16

How Do G2 Users Rate REVE Chat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Control: 9.2/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind REVE Chat?

  • Seller: Revechat
  • Year Founded: 2014
  • HQ Location: Singapore, Singapore
  • Twitter: @REVEChat
    1,216 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 56% Medium, 25% Small

What Do G2 Reviewers Say About REVE Chat?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless chat communication of REVE Chat, enhancing support efficiency and customer satisfaction significantly.
  • Users commend the effective customer engagement capabilities of REVE Chat, enhancing support efficiency and satisfaction significantly.
  • Users commend the exceptional customer support of REVE Chat, which enhances communication and operational efficiency.
  • Users value the customization options of REVE Chat, enabling tailored experiences that align perfectly with their brand identity.
  • Users appreciate the intuitive interface and robust features of REVE Chat, enhancing customer support and satisfaction significantly.
Cons
  • Users face lagging issues in the chat interface, disrupting conversations and affecting overall user experience.
  • Users find the learning curve steep due to confusing documentation, making it hard to locate important details.
  • Users find the documentation confusing, making it difficult to locate essential elements like the auth token.
  • Users experience poor integration with third-party tools, limiting their ability to use diverse applications effectively.
  • Users report poor interface design, citing lag and a lack of intuitive navigation on the mobile app.

What Are Recent G2 Reviews of REVE Chat?

VOICEplug AI

VOICEplug AI is a Voice AI platform purpose-built for the restaurant industry, automating food ordering and customer engagement across every channel — phone, drive-thru, kiosk, and reservations — using natural, conversational AI technology. Restaurants lose thousands of dollars every week to missed calls, long hold times, and understaffed front-of-house teams. VOICEplug solves this at the root. Our AI-powered phone ordering system answers every incoming call, takes orders in natural conversation, handles customer inquiries, communicates limited-time offers, and manages reservations — 24 hours a day, 7 days a week, without putting a single customer on hold or adding headcount. Phone AI captures every phone order and reservation automatically, turning your busiest hours into your most efficient ones. Drive-Thru AI replaces the traditional intercom with intelligent voice ordering — cutting wait times, reducing errors, and upselling at every interaction. Kiosk AI enables touchless, voice-powered ordering inside and outside the restaurant, freeing staff to focus on hospitality rather than order-taking. Reservations AI handles table bookings, modifications, and confirmations over the phone without tying up your team. Unlike generic conversational AI tools, VOICEplug is trained specifically for restaurant ordering complexity — modifier-heavy menus, combo structures, size variants, coupons, dietary preferences, and real-time upsells are all handled natively. The platform continuously learns from every live interaction, improving accuracy, personalizing responses, and adapting to your menu and your customers over time. VOICEplug integrates seamlessly with 50+ restaurant technology systems — including leading POS systems, online ordering platforms, loyalty programs, and payment gateways — with no new hardware required and zero downtime during deployment. It supports multiple languages, enabling restaurants to serve a more diverse customer base without additional staffing. Restaurants and QSR chains using VOICEplug AI see measurable results fast: 100% of calls answered — zero missed orders, zero lost revenue 12–25% increase in average check size through intelligent, in-conversation upselling 50–75% reduction in order-related labor costs Up to 20% more repeat orders through personalized, remembered customer experiences Live in days — fast onboarding with no disruption to existing operations From independent pizzerias and fast-casual concepts to multi-location restaurant chains and enterprise QSR brands, VOICEplug AI transforms every customer touchpoint — phone call, drive-thru lane, kiosk, reservation request — into a consistent, accurate, and revenue-generating experience. Stop losing orders to missed calls and overwhelmed staff. With VOICEplug AI, every customer is answered, every order is captured, and every interaction builds loyalty — automatically.

Average Rating: 4.1/5.0

Total Reviews: 4

How Do G2 Users Rate VOICEplug AI?

  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 8.8/10 (Category avg: 8.5/10)
  • Collection of information: 7.9/10 (Category avg: 8.7/10)

Who Is the Company Behind VOICEplug AI?

  • Seller: VOICEplug
  • Year Founded: 2020
  • HQ Location: Palo Alto, US
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®
  • Ownership: Privately Held
  • Phone: +1 650-918-6100

Who Uses This Product?

  • Company Size: 60% Medium, 40% Small

What Do G2 Reviewers Say About VOICEplug AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the enhanced customization of VOICEplug AI, enabling effortless order modifications and inquiries through conversation.
  • Users appreciate the ease of use provided by VOICEplug AI, simplifying order placements and enhancing customer experience.
  • Users appreciate the easy integrations of VOICEplug AI, enhancing convenience for both customers and employees in order placement.
  • Users value the customization and conversational order-taking features of VOICEplug AI, streamlining their ordering process.
  • Users appreciate the convenience of integrations with VOICEplug AI, enhancing order placement through conversational commerce.
Cons
  • Users express frustration with frequent connectivity issues, leading to dropped orders and a negative experience for everyone involved.
  • Users note a lack of insight into customer behavior during voice interactions, limiting the effectiveness of reporting features.
  • Users feel the reporting features are somewhat limited, lacking insights into customer behavior during voice interactions.
  • Users report a high rate of software bugs, leading to dropped orders and frustrating repeated processes.

What Are Recent G2 Reviews of VOICEplug AI?

Worknet

Worknet is an in-app AI agents powered customer journey engine that gives every user their own dedicated agent—working proactively to drive inbound leads to trial conversion, retention, and expansion. It engages users in real time, resolves issues instantly when possible, and brings in the right teammate when human help is needed—whether from Customer Success, Support, Sales, or Product. Worknet doesn’t wait for users to ask for help. It identifies intent, uncovers friction, and initiates conversations at key moments—ensuring customers move forward and never feel stuck. Key capabilities: - Proactive engagement based on behavior, usage, and intent - Instant resolution through AI-powered actions and knowledge - Smart collaboration with your internal teams via Slack, Teams, or CRM - Personalized journeys that scale across trials, onboarding, and accounts - Continuous learning from every interaction With Worknet, you’re not just automating support—you’re accelerating every part of the customer journey. Worknet is utilized by industry leaders, including Monday.com, Palo Alto Networks, 8x8, EQT and Certinia.

Average Rating: 4.8/5.0

Total Reviews: 22

How Do G2 Users Rate Worknet?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Worknet?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 41% Medium, 18% Large

What Do G2 Reviewers Say About Worknet?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Worknet, enjoying effortless setup and seamless integration across teams.
  • Users appreciate the easy integrations of Worknet, enjoying a seamless setup with HubSpot and Slack for better performance.
  • Users highlight the efficiency of Worknet in converting leads and streamlining support, enhancing productivity dramatically.
  • Users appreciate the flexibility and user-friendliness of Worknet, enhancing productivity and lead management seamlessly.
  • Users value the seamless integrations of Worknet, enhancing productivity and streamlining their workflows effortlessly.
Cons
  • Users desire more customization options in Worknet, particularly for reporting and content formatting features.
  • Users find the limited features of Worknet frustrating, especially regarding automation and customization options.
  • Users report missing features in Worknet, particularly around automation and customization options for articles.
  • Users find the sentiment accuracy of Worknet inconsistent, often leading to irrelevant suggestions and information.
  • Users desire more customizable reporting functionality in Worknet's BI tool for tailored data extraction.

What Are Recent G2 Reviews of Worknet?

Alphachat.ai

Specialized CONVERSATIONAL AI platform for messaging and chat automation. Includes live chat. No phone or video system. Train intents for bots and IVAs with NATURAL LANGUAGE UNDERSTANDING. DEFLECT 50-80% of internal/external customer service requests. ENTERPRISE PLAN comes with the necessary features - AUTHENTICATION, AlphaOS for custom code, SSO, SLA, APIs and multichannel. AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour. The value the product provides: Increase your customer support efficiency in messaging channels. * Measure and increase resolution rate. * Reduce agent workload and leave FAQ answering to the AI. * Increase deflection rate in chat. * Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy * Immediate answers to questions 24/7 * Intent detection and Natural Language Understanding. * Measure AI answer quality. * Answers in every language. * Bot-to-human handover with built-in live chat. Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data. Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Average Rating: 4.8/5.0

Total Reviews: 3

How Do G2 Users Rate Alphachat.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Alphachat.ai?

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Are Recent G2 Reviews of Alphachat.ai?

Biel.ai

Biel.ai turns technical documentation into a reliable AI layer that users, developers, and internal teams can query from anywhere. The product exists for one reason: when your customers are engineers, documentation is how your product gets adopted, and answers about it have to be right. At the core is a retrieval system built specifically for developer content. Biel indexes your documentation sites, knowledge bases, and uploaded files, and treats technical elements as structured data. An OpenAPI specification is understood as endpoints, parameters, and return types. A code block is understood as code. An error message is linked to the concepts around it. This matters in practice: developers rarely phrase questions the way docs are written. They ask "why is my token being rejected" rather than "authentication endpoint reference." Biel bridges that vocabulary gap and returns the actual answer, with citations that link back to the exact source pages so every response can be verified. Answers are generated only from your indexed content. If the information is not in your docs, the assistant says so instead of guessing. Everything runs from one indexed knowledge base, exposed through four channels: Docs site: An embeddable widget adds an Ask AI chat and an AI search experience to your documentation. Native integrations exist for Docusaurus, Sphinx, MkDocs, Antora, Starlight, Jekyll, Gatsby, Next.js, WordPress, and Confluence, and a single script tag works on any HTML site. The widget is fully themeable and typically live within 15 minutes. - AI tools: A hosted MCP server makes your documentation queryable from Claude, Cursor, GitHub Copilot, Windsurf, and any other MCP-compatible assistant. Developers get accurate answers about your product inside the tools where they already work, without copy-pasting docs into a chat window. - Team chat: Native apps for Slack, Discord, and Microsoft Teams let anyone mention the bot in a channel and get a sourced answer from the docs. Support and engineering teams use this to stop answering the same internal questions repeatedly. - Your own product: A REST API with an OpenAPI spec, plus a full RAG-as-a-Service option, lets teams build custom in-product help, onboarding flows, or support tooling on top of the same knowledge base. Biel.ai is also a feedback loop for documentation teams. The analytics dashboard captures every question users ask, flags the ones that went unanswered, and highlights the pages where users gave up. Instead of guessing what to write next, technical writers get a ranked list of real content gaps, often before those gaps generate support tickets. Organizations report 60 to 80% fewer repetitive support questions and faster developer onboarding after deployment. Operationally, content stays fresh through scheduled recrawls, GitHub sync, or API-triggered updates. Security and compliance features include AES-256 encryption in transit and at rest, GDPR compliance with EU-hosted infrastructure, domain restrictions on widget embedding, role-based access control, SSO and MFA support, and a bring-your-own-keys option for teams that want to control their model provider. Customer data is never used to train models. Biel.ai is self-serve with a 14-day free trial and no credit card required.

Average Rating: 4.8/5.0

Total Reviews: 3

How Do G2 Users Rate Biel.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Biel.ai?

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Are Recent G2 Reviews of Biel.ai?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026