Tracker
What is Tracker? TrackerRMS (Tracker) is recruitment management software for staffing agencies and recruiting firms. It combines an applicant tracking system (ATS), recruitment CRM, back office, compliance, reporting, and workflow automation in one platform. Firms use Tracker to run the full recruitment lifecycle on a single record, from winning the client to placing the candidate and getting paid. Who uses Tracker? Tracker is used by recruitment agencies, staffing firms, and executive search firms across the UK, Europe, North America, Australia, and New Zealand. It supports permanent recruitment, contract and temporary staffing, executive search, and skills-based hiring. Key features: Applicant tracking and recruitment CRM Candidates, clients, contacts, and jobs sit on one connected record, so there’s no switching between systems and no duplicate data. Recruiting automation Screening templates, interview scheduling, email sequences, and offer workflows run automatically. Recruiters spend less time on admin and more time on the phone. AI recruitment tools: EVA and TrackerAI EVA, also known as TrackerAI, is Tracker’s AI recruitment assistant. It handles routine candidate check-ins and follow-ups, so recruiters can focus on the conversations that matter. Compliance and onboarding Tracker records every credential and flags expiries before they lapse, and it stops non-compliant placements before they go out. Security includes single sign-on (SSO), GDPR, CCPA, and PIPEDA readiness, audit trails, and internal tagging. Proactive alerts with Watchdogs Watchdogs flag end dates, expiring documents, and upcoming actions before anyone has to go looking for them. Recruitment reporting and dashboards Real-time dashboards show fill rates, margins, pipeline health, source attribution, and recruiter performance. Reports can be exported for deeper analysis. Mobile recruitment with Tracker OTM Tracker OTM gives recruiters and workers the platform on any device, with geolocation and mobile check-in. Candidate sourcing with Capture The TrackerRMS Capture Chrome extension imports candidates and leads from LinkedIn, job boards, CVs and resumes, and email attachments. It doesn’t scrape, and nothing has to be retyped. Why firms choose Tracker Recruitment is a relationship business. Tracker handles the operational work so recruiters can stay focused on candidates and clients. The desk stays personal.
Average Rating: 4.5/5.0
Total Reviews: 138
How Do G2 Users Rate Tracker?
- Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
- Performance: 8.8/10 (Category avg: 8.9/10)
- Workflow Building: 8.8/10 (Category avg: 8.4/10)
- Dashboards: 8.9/10 (Category avg: 8.6/10)
Who Is the Company Behind Tracker?
- Seller: TrackerRMS
- Company Website:
- Year Founded: 2005
- HQ Location: San Diego, California
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LinkedIn® Page: www.linkedin.com
117 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Senior Recruiter
- Top Industries: Staffing and Recruiting, Information Technology and Services
- Company Size: 81% Small, 16% Medium
What Do G2 Reviewers Say About Tracker?
AI-generated summary from verified user reviews
Pros
- Users rave about Tracker's outstanding customer support, highlighting quick responses and effective solutions that enhance the user experience.
- Users highlight the outstanding customer support and seamless integration that significantly enhance their operational efficiency.
- Users value the comprehensive features of Tracker, enhancing efficiency and streamlining workflows in one user-friendly platform.
- Users value the clear and efficient communication from Tracker's support team, enhancing their overall experience and satisfaction.
- Users praise the easy navigation of Tracker, which significantly enhances their workflow and overall experience.
Cons
- Users express frustration over poor customer support, receiving inadequate responses and experiencing unresolved issues with the Tracker system.
- Users feel Tracker needs significant improvement, citing clunkiness, slow performance, and a lack of essential features.
- Users find the learning curve steep, requiring extensive practice and training to effectively utilize Tracker's features.
- Users find the complexity of Tracker overwhelming, making basic tasks feel unnecessarily difficult and time-consuming.
- Users struggle with the difficulty understanding the system due to overly complex features and insufficient training resources.
What Are Recent G2 Reviews of Tracker?
"Time Tracker Makes Task Time Monitoring Simple and Accurate"
Rating: 5.0/5.0 stars
— Verified User in Design
"Tracker Gives a Clear, Central View to Run and Grow Our Business"
Rating: 5.0/5.0 stars
— Natasha D.
