
There were a few things that you are able to update on your own without putting in a request. You are able to control the process for users and limit who does what, which was often helpful. Review collected by and hosted on G2.com.
Many changes you'd like to make required a new quote/additional fees and implementation time, making it difficult if you're a company that is constantly evolving. Even something as simple as updating offer letters was a big process and additional fees. Review collected by and hosted on G2.com.
The onboarding process is genuinely smooth and easy to follow. Anytime I have any kind of issues, their customer service is quick to respond with a useful resolution. Review collected by and hosted on G2.com.
We use this with Paychex Flex and the systems don't communicate as effectively as I would like them to. For example, when hiring someone into payroll - the process takes you through several screens where you are entering information that may be redundant. Also, their dashboard within Paychex Flex is difficult to maneuver and find new workers. Lastly, their screen where you find tasks that are left to do is not very intuitive about what needs to be done. Review collected by and hosted on G2.com.
Ease of use is awesome. All of the integrations with this product are great. We are about to start using the onboarding piece of the product to add to the new hires experience/ease of paperwork. Review collected by and hosted on G2.com.
The support isn't the greatest. I am never sure who to go to and when our contact changes they do not communicate. Review collected by and hosted on G2.com.
Great program for those in charge their own hiring process. Organizes and manages information making it easy to select the best candidates. Review collected by and hosted on G2.com.
It’s a bit difficult to get the hang of if you’re not used to HR work. Review collected by and hosted on G2.com.
The system was very easy to implement and use. Good for basic use. Review collected by and hosted on G2.com.
MyStaffingPro is not as customizable and flexible as the sales reps said to would be. #1. Our company likes to tailor offer letters according to the position. The reps told us we would be able to do this, and we are. However, they never told us that we would need to know HTML coding as well. In order for us to tailor our offer letter, we have to use HTML coding to format our letters, which is a pain when spaces will not allow the letter to look professional. It's not just a simple upload of offer letter templates. #2. The system is not fully accessible by mobile device. There are certain areas of the application that candidates cannot complete if they are using a cell phone. Also, new hires cannot complete forms by e-signature using their cell phones. They have to use a computer or laptop. #3. Although, Paychex owns MyStaffingPro, the two systems do not integrate seamlessly with each other. There is NO full information transfer when onboarding. #4. The system does not fully integrate with Microsoft Outlook although that's what we were told. #5 Customer service was awful. During transition, our dedicated rep kept being switched without notice, and it took a long time to receive responses. Review collected by and hosted on G2.com.
For small and medium size businesses.They are very straight-forward and user friendly. Customer service rep is very responsive and helpful. Review collected by and hosted on G2.com.
Limited options for mobile devise users to upload resume. Review collected by and hosted on G2.com.
Some of the positive features include the capability to send applicant information and screening data to the hiring managers using the HM Portal, as well as the ability to receive the hiring managers feedback on the candidate. Also, we are always looking for a system that provides compatibility with social media outlet, like Facebook, LinkedIn, and other outlets. Review collected by and hosted on G2.com.
We would like to see more adjustments made to help streamline processes. When adding requisitions there is sometimes a heavy burden to manually enter contact information for a new positing. Also, we think there could be more use pulled from the software for companies that experience a high level of turnover, creating a greater recruiting need. Review collected by and hosted on G2.com.
The product is very easy to use as a recruiter and very easy to setup as an administrator. We use it for many of our clients and I can setup a new instance of the product very quickly (Less then a week if I have all the info). They are very flexible and have been able to meet all of our sometimes odd needs/requirements. Review collected by and hosted on G2.com.
Sometimes they will implement changes to the system without enough lead notice. Review collected by and hosted on G2.com.
I like that it is very user friendly and modernized to work compatible with new recruiting resources such as job boards and linked In. The search feature would also be very helpful. Review collected by and hosted on G2.com.
I don't like the process it takes to add a candidate and I don't see how it shows which one of your colleagues entered the candidate. Review collected by and hosted on G2.com.