Best AI Agents - Page 2

How Many AI Agents Products Does G2 Track?

Total Products under this Category: 4,264

Category Stats (Sep 2026)

  • Average Rating: 4.61/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Leya (+60.0%) - Among all products in this category, Leya recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Agents Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 321,100+ Authentic Reviews
  • 4,264+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents

G2 Grid® for AI Agents plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Rippling, Insider One, Notion, Retell AI, Qualified, ClickUp, and Microsoft Copilot.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=insider-one&focus%5B%5D=notion&focus%5B%5D=retell-ai&focus%5B%5D=qualified&focus%5B%5D=clickup&focus%5B%5D=microsoft-copilot-2026-08-27)

HubSpot Service Hub

Service Hub delivers AI-powered customer service at scale by unifying customer insights, providing omnichannel support tools, and enabling efficient self-service options within a single platform. Core Value Proposition: Service Hub addresses three critical customer service challenges: scaling support teams without proportional headcount increases, maintaining service quality across multiple communication channels, and leveraging customer data to drive retention and growth. The platform connects customer service data with information from sales and marketing, providing support representatives with complete customer context. Key Capabilities: Omnichannel Help Desk: Service Hub consolidates support requests from multiple communication channels into a single interface. Teams manage all customer communications without switching between tools, ensuring consistent response quality across channels. AI-Powered Efficiency: The platform includes AI features that automate ticket routing, suggest relevant knowledge base articles, and identify patterns in customer issues to improve resolution speed and support team productivity. Self-Service Tools: Service Hub provides knowledge base creation, chatbot functionality, and customer portal capabilities enabling customers to find answers independently. This reduces ticket volume and support team workload while improving customer satisfaction. Data-Driven Retention: The platform offers customer health scoring, efficiency reporting, and trend analysis that help service leaders identify at-risk accounts, optimize team performance, and connect support activities to business growth metrics. Service Hub vs. Alternatives: Unlike standalone ticketing systems operating in isolation, Service Hub shares customer data with sales and marketing platforms, enabling support teams to see complete customer journey context. Representatives can access purchase history, marketing interactions, and sales conversations without needing to request information from other departments. Service Hub eliminates the need to purchase and integrate separate tools for live chat, knowledge base management, customer feedback collection, and service analytics by providing these capabilities within the unified HubSpot platform. Who Should Use Service Hub: Service Hub serves customer experience leaders seeking to scale support efficiently, support teams needing complete customer context for quality service delivery, and organizations wanting to connect service metrics to retention and growth outcomes. The platform enables CX leaders to focus on efficient reps empowered by AI. Outcome: Service Hub helps teams deliver delightful support at scale with unified customer insights, create efficient reps empowered by AI, and scale their company, not complexity.

Average Rating: 4.4/5.0

Total Reviews: 2,827

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Who Is the Company Behind HubSpot Service Hub?

  • Seller: HubSpot
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Cambridge, Massachusetts, United States
  • Twitter: @HubSpot
    784,270 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12,158 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Customer Success Specialist
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Small, 37% Medium

What Do G2 Reviewers Say About HubSpot Service Hub?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of HubSpot Service Hub, streamlining communication and enhancing decision-making effortlessly.
  • Users love the seamless integration of features in HubSpot Service Hub, enhancing communication and accessibility of insights.
  • Users highly value the responsive customer support of HubSpot Service Hub, ensuring quick assistance for any inquiries.
  • Users appreciate the efficiency of HubSpot Service Hub, streamlining tasks and enhancing productivity effectively.
  • Users appreciate the convenient ticketing system of HubSpot Service Hub, efficiently managing all customer interactions in one place.
Cons
  • Users find missing features in HubSpot Service Hub, especially in customization and advanced functionalities requiring higher plans.
  • Users find limited customization in contacts and reporting features, hindering their ability to effectively manage multiple properties.
  • Users feel the limited features of HubSpot Service Hub hinder customization and efficiency in their workflows.
  • Users report a lack of features in HubSpot Service Hub, hindering usability and cross-team collaboration.
  • Users face limited email processing options and struggle with ticket management inefficiencies in HubSpot Service Hub.

What Are Recent G2 Reviews of HubSpot Service Hub?

What Are G2 Users Discussing About HubSpot Service Hub?

Paycom

Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives.

Average Rating: 4.6/5.0

Total Reviews: 5,038

Who Is the Company Behind Paycom?

  • Seller: Paycom
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Oklahoma City, OK
  • Twitter: @Paycom
    33,252 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,844 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Manager, Human Resources Manager
  • Top Industries: Hospital & Health Care, Non-Profit Organization Management
  • Company Size: 20% Medium, 5% Small

What Do G2 Reviewers Say About Paycom?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Paycom, noting its simple interface and straightforward setup process.
  • Users commend Paycom for their knowledgeable and responsive customer support, enhancing the overall experience with the tool.
  • Users value the effective timeclock and payroll processing of Paycom, simplifying employee access and reducing errors.
  • Users appreciate the user-friendly payroll management with streamlined processes that enhance efficiency for HR and employees.
  • Users value the user-friendly technology of Paycom, enhancing payroll processing and time tracking effortlessly.
Cons
  • Users express frustration with Paycom's poor customer support, feeling their concerns are often met with unhelpful responses.
  • Users report a steep learning curve with Paycom, making it challenging to navigate and effectively utilize the system.
  • Users find Paycom's interface not intuitive, requiring excessive steps to accomplish tasks compared to other tools.
  • Users find Paycom's limited features frustrating, leading to dissatisfaction and a desire to revert to previous tools.
  • Users often face navigation difficulty with Paycom, making it harder to find necessary features quickly.

What Are Recent G2 Reviews of Paycom?

Synthflow

Synthflow provides enterprise-ready voice AI agents that automate inbound and outbound phone calls. Businesses use Synthflow to handle appointment scheduling, lead qualification, customer support, and call routing through natural, conversational voice technology. With a no-code builder, 200+ integrations, and deployment in under 3 weeks, Synthflow makes it easy for teams to scale automation without engineering effort. AI agents operate with sub-500ms latency in 30+ languages and meet global compliance standards (SOC 2, HIPAA, GDPR). Organizations across healthcare, real estate, insurance, and e-commerce use Synthflow to improve customer experience, reduce manual workload, and ensure calls are answered 24/7.

Average Rating: 4.5/5.0

Total Reviews: 1,010

Who Is the Company Behind Synthflow?

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 92% Small, 7% Medium

What Do G2 Reviewers Say About Synthflow?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Synthflow, highlighting its simple setup and seamless integration with various platforms.
  • Users find the setup ease of Synthflow intuitive and quick, significantly simplifying appointment booking integration.
  • Users appreciate the easy integrations with various services, enhancing their experience with seamless AI functionality.
  • Users value the easy integration of Synthflow with platforms like Make.com and Zapier for seamless functionality.
  • Users love the easy setup of Synthflow, making deployment and integration a breeze for everyone.
Cons
  • Users find the pricing significant, which may impact the affordability of Synthflow for many individuals.
  • Users find the cost limitations of Synthflow restrictive, with pricing plans lacking flexibility for adequate testing.
  • Users find the learning curve steep, wishing for more tutorials to clarify agent and workflow creation.
  • Users find the missing features in Synthflow frustrating, especially for voice configuration and team management.
  • Users seek more customization options in Synthflow to enhance their experience and meet diverse project needs.

What Are Recent G2 Reviews of Synthflow?

Zendesk for Customer Service

"Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide."

Average Rating: 4.3/5.0

Total Reviews: 6,703

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Who Is the Company Behind Zendesk for Customer Service?

  • Seller: Zendesk
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • Twitter: @Zendesk
    102,672 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,302 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Medium, 40% Small

What Do G2 Reviewers Say About Zendesk for Customer Service?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use with Zendesk, benefiting from organized workflows and seamless functionality.
  • Users value the centralized communication and automation features of Zendesk, enhancing efficiency and personalized support.
  • Users value the efficient organization and speedy responses facilitated by Zendesk's centralized customer support system.
  • Users find Zendesk's ease of use invaluable, appreciating its intuitive interface and efficient task management.
  • Users benefit from the easy management of support tickets in Zendesk, enhancing collaboration and efficiency.
Cons
  • Users find Zendesk lacking in missing features, like customizable ticket statuses and commenting options for agents.
  • Users find the limited features of Zendesk frustrating, leading to complex workarounds and time-consuming setups.
  • Users find the learning curve steep due to advanced features, making setup and customization challenging for non-experts.
  • Users find limited customization in Zendesk, requiring significant time and effort to achieve desired setups and configurations.
  • Users find Zendesk's complexity overwhelming for beginners, with a steep learning curve for advanced features and reports.

What Are Recent G2 Reviews of Zendesk for Customer Service?

What Are G2 Users Discussing About Zendesk for Customer Service?

Asana

Asana is a leading work management platform for human + AI collaboration. Over 170,000 customers like Accenture, Amazon, Anthropic, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it’s managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity—turning plans into action with AI working alongside teams every step of the way. To learn more, visit www.asana.com.

Average Rating: 4.4/5.0

Total Reviews: 13,365

Who Is the Company Behind Asana?

  • Seller: Asana
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Francisco, CA
  • Twitter: @Asana
    119,913 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,369 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, Owner
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 57% Small, 31% Medium

What Do G2 Reviewers Say About Asana?

AI-generated summary from verified user reviews

Pros
  • Users find Asana to have a user-friendly interface, making it simple to manage tasks and collaborate effectively.
  • Users appreciate Asana for its effective task management, enhancing productivity and collaboration across teams and projects.
  • Users value the workflow features of Asana, enhancing teamwork and project organization with flexible task management options.
  • Users appreciate the workflow features in Asana, facilitating team connectivity and enhancing project management efficiency.
  • Users value the user-friendly task tracking in Asana, enhancing organization and efficiency in managing deliverables.
Cons
  • Users experience a lack of essential features, including time tracking and project setup capabilities, hindering usability.
  • Users struggle with the steep learning curve of Asana, finding it messy and difficult to manage tasks effectively.
  • Users note the limited features in Asana, particularly with powerful tools locked behind higher pricing tiers.
  • Users find the UI not intuitive, with a clunky design that complicates navigation and task management.
  • Users find the search functionality lacking, making it difficult to efficiently locate projects and tasks.

What Are Recent G2 Reviews of Asana?

What Are G2 Users Discussing About Asana?

Amplemarket

By combining premium data, multichannel engagement, and real-time insights in one seamless solution, Duo AI Copilot and AI Agent redefine how modern sales teams operate. Duo uncovers hidden opportunities, detects buyer intent signals, and generates tailored playbooks - empowering your reps to focus on what matters most: building relationships and closing deals. It’s the perfect fusion of AI precision and human intuition. Built on an all-in-one sales platform, Duo AI Agents support your entire outbound workflow - from prospecting and engagement to automation and deliverability. What’s included in the platform: - Global B2B data to help you identify and reach your ideal customers - Multichannel outreach via email, phone, social, voice cloning, and more - Built-in personalization to scale relevant, high-converting messaging - AI superpowers: A suite of personalized AI Agents that handles research, intent signals, and workflows - so you spend less time prepping and more time selling

Average Rating: 4.6/5.0

Total Reviews: 649

Who Is the Company Behind Amplemarket?

  • Seller: Amplemarket
  • Year Founded: 2019
  • HQ Location: San Francisco, California
  • Twitter: @amplemarket
    2,568 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SDR, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 44% Small, 44% Medium

What Do G2 Reviewers Say About Amplemarket?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Amplemarket, appreciating its intuitive platform and efficient automation tools for outreach.
  • Users appreciate the ease of use and tailored messaging of Amplemarket, transforming their sales outreach effectively.
  • Users value the ease of use and seamless integrations in Amplemarket, enhancing their sales outreach experience.
  • Users love the efficient automation tools of Amplemarket, dramatically enhancing outreach speed and effectiveness.
  • Users rave about the effective lead generation capabilities of Amplemarket, simplifying outreach and enhancing relationship-building.
Cons
  • Users note missing features in Amplemarket, expressing a desire for enhancements and better sequence management options.
  • Users face a notable learning curve with Amplemarket, needing more support for a smoother onboarding experience.
  • Users report that improvement is needed in integration with other tech stacks and functionality of automation features.
  • Users experience sequence issues with cloning, automation failures, and inactivity settings that complicate workflow efficiency.
  • Users find integration issues with CRM and customization limitations in Amplemarket affect their reporting and workflow efficiency.

What Are Recent G2 Reviews of Amplemarket?

What Are G2 Users Discussing About Amplemarket?

Deel HR

Deel HR is a global HRIS/HCM solution that helps companies manage people, compliance and HR processes across countries It runs core HR operations, onboarding, employee files, approvals, policies, time off, and documents, and layers on modular tools for talent, performance, compensation and planning. Built-in global data and AI help teams automate busywork, draft content, and turn people data into better decisions. Key capabilities and value: - HRIS that centralizes employee data and automates routine tasks to reduce manual work - Engage: reviews, goals, learning and surveys that live in the same system as HR data - Compensation and planning: salary insights, benchmarking and costed headcount planning tied to real payroll data - Global-first design: support for every worker type and local rules across 150+ countries- - AI and automation: automate tasks with workflows that give HR teams 97hours back per month. AI gets you answers about global compliance, salary data. You can even hire AI Agents to help complete actions like plan headcount, aid with offboarding, or check for time of conflicts. Deel HR is aimed at people leaders who want a single, connected system that grows with the business. The product reduces risk, improves HR efficiency, and provides clearer, country-aware reports for leaders planning hiring, pay and performance

Average Rating: 4.8/5.0

Total Reviews: 1,329

Who Is the Company Behind Deel HR?

  • Seller: Deel
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, California
  • Twitter: @deel
    30,540 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,619 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Contractor
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Small, 43% Medium

What Do G2 Reviewers Say About Deel HR?

AI-generated summary from verified user reviews

Pros
  • Users find Deel HR very easy to use with its intuitive design and straightforward navigation, enhancing their experience.
  • Users appreciate the ease of use of Deel HR, finding navigation and time tracking features straightforward and intuitive.
  • Users find Deel HR's helpful interface and features enhance their productivity and streamline their workflow effectively.
  • Users find Deel HR to be extremely intuitive, enhancing ease of use and seamless onboarding experiences.
  • Users appreciate the convenience of Deel HR for tracking projects and managing payroll effortlessly.
Cons
  • Users find the high fees associated with withdrawals and transfers to be a significant downside of Deel HR.
  • Users find the transfer fees expensive, particularly for bank transfers and despite using common payment methods like PayPal.
  • Users report payment issues with Deel HR, citing slow international transfers and high fees on various methods.
  • Users experience slow loading times that can be frustrating and disrupt the overall efficiency of Deel HR.
  • Users experience slow performance with Deel HR, facing delays in loading and transferring amounts, causing frustration.

What Are Recent G2 Reviews of Deel HR?

Genesys Cloud CX

Genesys Cloud CX® is an AI-Powered Experience Orchestration solution that enables organizations to coordinate customer and employee interactions across every touchpoint. By connecting data, systems and workflows in real time, it helps businesses deliver more consistent, personalized experiences that improve loyalty, efficiency and overall business outcomes. The solution brings together AI; voice and digital engagement; intelligent routing and automation; workforce engagement management; and end-to-end journey orchestration in a single, unified cloud solution. Its open, flexible architecture allows organizations to integrate easily with existing systems, reducing complexity while creating a more connected experience across channels and enabling innovation without disruption. Organizations use Genesys Cloud CX to accelerate time to value through rapid deployment and easy-to-deploy capabilities, while reducing cost to serve with AI-driven automation. Real-time personalization and context-aware interactions help improve customer satisfaction, while native AI capabilities enhance agent productivity, streamline workflows and support faster, more informed decision-making. A unified data layer provides real-time insights and ensures seamless experiences across channels, eliminating silos and improving visibility across operations. Built-in AI governance supports secure, compliant and explainable adoption, which is especially important for regulated industries. Designed for enterprise scale, the platform delivers high availability, stability and security, with the scalability and flexibility to support global operations and evolving business needs while maintaining resilience. Genesys Cloud CX is widely used by organizations of all sizes to orchestrate personalized customer experiences at scale, improve efficiency, simplify the technology stack and drive measurable ROI.

Average Rating: 4.4/5.0

Total Reviews: 1,473

Who Is the Company Behind Genesys Cloud CX?

  • Seller: Genesys
  • Company Website:
  • Year Founded: 1990
  • HQ Location: Menlo Park, CA
  • Twitter: @Genesys
    32,180 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8,569 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Case Advocate, Manager
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 45% Medium, 40% Large

What Do G2 Reviewers Say About Genesys Cloud CX?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Genesys Cloud CX, enabling seamless access and improved operational agility.
  • Users value the continuous innovation and responsive improvements of Genesys Cloud CX, enhancing operational efficiency and customer satisfaction.
  • Users value the reliability of Genesys Cloud CX, as it enhances business continuity and customer engagement effectively.
  • Users value the efficiency of Genesys Cloud CX, enhancing agility and simplifying operations to meet modern demands.
  • Users value the customization options in Genesys Cloud CX, enhancing their unique routing and call flow needs.
Cons
  • Users note the limited features of Genesys Cloud CX, leading to extra costs and complications for advanced needs.
  • Users find some missing features in Genesys Cloud CX, hindering their ability to fully utilize the system's capabilities.
  • Users find Genesys Cloud CX to have a bit of a complex interface, which can overwhelm new users and hinder navigation.
  • Users are frustrated with inadequate reporting in Genesys Cloud CX, citing limitations and clunky functionality compared to alternatives.
  • Users find the learning curve steep with Genesys Cloud CX, making navigation and feature access challenging initially.

What Are Recent G2 Reviews of Genesys Cloud CX?

What Are G2 Users Discussing About Genesys Cloud CX?

Guru

Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically.

Average Rating: 4.7/5.0

Total Reviews: 2,260

Who Is the Company Behind Guru?

  • Seller: Guru
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Philadelphia, PA
  • Twitter: @Guru_HQ
    4,242 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,604 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Customer Success Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Medium, 29% Large

What Do G2 Reviewers Say About Guru?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Guru, finding it simple to get answers through AI and keywords.
  • Users value Guru's quick, reliable answers and seamless integration into workflows, enhancing productivity and reducing confusion.
  • Users value the comprehensive information offered by Guru, enhancing knowledge management and team efficiency.
  • Users appreciate the easy access provided by Guru, seamlessly integrating into daily workflows without disrupting tasks.
  • Users value Guru for its accurate and reliable information that enhances workflow efficiency during live interactions.
Cons
  • Users experience search functionality issues with Guru, including slow results and ineffective keyword recognition.
  • Users experience inefficient search when managing extensive content, making it challenging to find relevant information quickly.
  • Users experience search functionality issues, with slow results and ineffective keyword recognition affecting their efficiency.
  • Users find the inefficient searching in Guru frustrating, as it often results in generic answers for technical queries.
  • Users often face organizational challenges with Guru, especially in managing large collections and slow search results.

What Are Recent G2 Reviews of Guru?

What Are G2 Users Discussing About Guru?

Glean

Glean is the Work AI platform that connects and understands your company’s data so every employee can find answers, generate content, and automate work with AI. Built around Search, Assistant, and Agents, Glean delivers trusted, personalized AI grounded in your company’s knowledge. With 275+ out-of-the-box connectors, real-time permissions, and enterprise-grade security and governance, Glean helps teams work faster and turn knowledge into action. Glean: Work AI that Works.

Average Rating: 4.7/5.0

Total Reviews: 328

Who Is the Company Behind Glean?

  • Seller: Glean Technologies
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Mountain View
  • Twitter: @gleanwork
    742 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,647 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Large, 40% Medium

What Do G2 Reviewers Say About Glean?

AI-generated summary from verified user reviews

Pros
  • Users find Glean's ease of use remarkable, quickly accessing relevant information and enhancing productivity effortlessly.
  • Users appreciate Glean's speed in surfacing relevant information, streamlining access across workplace tools and saving valuable time.
  • Users value Glean for its time-saving efficiency, enhancing workflows by streamlining access to critical information.
  • Users value the fast search capabilities of Glean, which streamline information retrieval and enhance productivity.
  • Users value Glean for its effortless information retrieval, quickly summarizing relevant data from multiple sources to save time.
Cons
  • Users desire improvements for transparency and accuracy in Glean, as current limitations hinder efficiency and trustworthiness.
  • Users find the search functionality lacking, as results can be too broad and require extra steps to refine.
  • Users find the inadequate filtering of Glean makes it challenging to narrow down search results effectively.
  • Users desire improved transparency and control in Glean to enhance trust and usability in complex tasks.
  • Users find the limited customization options unsatisfactory, leading to occasional irrelevant search results in their experience.

What Are Recent G2 Reviews of Glean?

Agentforce Marketing (formerly Salesforce Marketing Cloud)

Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.

Average Rating: 4.0/5.0

Total Reviews: 4,383

Who Is the Company Behind Agentforce Marketing (formerly Salesforce Marketing Cloud)?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    83,223 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Coordinator
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 47% Medium, 28% Small

What Do G2 Reviewers Say About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

AI-generated summary from verified user reviews

Pros
  • Users find the user-friendly UI of Agentforce Marketing enhances their experience and boosts engagement effectively.
  • Users value the robust automation capabilities of Agentforce Marketing, enhancing multi-channel customer engagement and lead conversion.
  • Users value the seamless integrations of Agentforce Marketing, enhancing data consolidation and empowering personalized customer journeys.
  • Users appreciate the automation capabilities of Agentforce Marketing, enabling effective, personalized email campaigns with minimal ongoing effort.
  • Users highly value the automation capabilities of Agentforce Marketing, enhancing efficiency and personalization in campaigns.
Cons
  • Users find the learning curve steep for Salesforce Marketing Cloud, citing complexity and lack of intuitive guidance.
  • Users face a steep learning curve with Agentforce Marketing, requiring significant effort to master SQL and AMPScript.
  • Users find the complexity of Agentforce Marketing overwhelming, with numerous pathways and challenging automation setups requiring extensive knowledge.
  • Users find the product expensive, making it less accessible despite its capabilities and features.
  • Users find the complex usage of Agentforce Marketing frustrating, particularly during setup, navigation, and automation processes.

What Are Recent G2 Reviews of Agentforce Marketing (formerly Salesforce Marketing Cloud)?

What Are G2 Users Discussing About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

Brevo Marketing Platform

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/

Average Rating: 4.5/5.0

Total Reviews: 2,493

Who Is the Company Behind Brevo Marketing Platform?

  • Seller: Brevo
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Paris
  • Twitter: @brevo_official
    16,032 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    880 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Brevo Marketing Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Brevo, finding it straightforward to navigate and manage their marketing efforts.
  • Users appreciate the easy campaign scheduling and automation features of Brevo, making email marketing efficient and effective.
  • Users find Brevo Marketing Platform's easy setup and automation features greatly enhance their email marketing experience.
  • Users appreciate the convenient and efficient email marketing features of Brevo, making automation and scheduling a breeze.
  • Users appreciate the simplicity of Brevo, noting its ease in creating effective marketing campaigns without complexity.
Cons
  • Users find the missing features in Brevo's automation and design limits frustrating for complex marketing tasks.
  • Users note the limited features in Brevo, particularly in customization and automation options, affecting functionality.
  • Users find the limited customization options restrict their ability to create unique and visually appealing designs.
  • Users find the learning curve steep initially, with some features feeling unintuitive for beginners.
  • Users find Brevo Marketing Platform expensive, especially with rising SMS costs and navigating complex pricing tiers.

What Are Recent G2 Reviews of Brevo Marketing Platform?

What Are G2 Users Discussing About Brevo Marketing Platform?

Frontier

Frontier is a new enterprise AI platform from OpenAI for building, deploying, and managing autonomous AI agents across a company’s tech stack. It’s basically a centralized place to run “AI coworkers” that can interact with real systems and workloads, not just chat.

Average Rating: 4.3/5.0

Total Reviews: 60

Who Is the Company Behind Frontier?

  • Seller: OpenAI
  • Year Founded: 2015
  • HQ Location: San Francisco, CA
  • Twitter: @OpenAI
    4,941,980 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8,807 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Accounting, Consumer Services
  • Company Size: 59% Small, 23% Medium

What Are Recent G2 Reviews of Frontier?

monday AI Work Platform

monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built for adoption at scale. With monday.com, agents work alongside teams in the same boards, workflows, and goals they already use every day, creating a new kind of teamwork where people and agents move work forward together. Beyond agents, monday.com gives every team more ways to turn AI into real business impact. With monday vibe, teams can build custom work apps for their specific needs, and with monday sidekick, every user gets a personal AI assistant to help solve business challenges, move faster, and get more done. monday.com gives organizations the visibility, permissions, human oversight, and compliance standards they need to deploy AI with confidence. AI doesn’t operate in a black box - it operates within the same trusted guardrails teams already rely on. Because monday.com is already used across departments, agents can access the broader context of how work connects across marketing, sales, product, IT, HR, operations, and more. That means smarter decisions, faster execution, and fewer silos - all in one place. Today, over 250,000 customers and more than 60% of Fortune 500 companies trust monday.com with how they run their business.

Average Rating: 4.7/5.0

Total Reviews: 16,729

Who Is the Company Behind monday AI Work Platform?

  • Seller: monday.com
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Tel Aviv
  • Twitter: @mondaydotcom
    40,761 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,837 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 61% Small, 30% Medium

What Do G2 Reviewers Say About monday AI Work Platform?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of monday AI Work Platform essential for staying organized and productive.
  • Users appreciate the team collaboration features of monday AI Work Platform, enhancing project management across various business segments.
  • Users value the easy project management features of monday AI Work Platform, enhancing collaboration and workflow efficiency.
  • Users value how monday AI Work Platform enhances organization, making important information easily accessible and manageable.
  • Users appreciate the efficient task management in monday AI Work Platform, making collaboration and project tracking seamless.
Cons
  • Users note the missing features in monday AI Work Platform, expressing frustration over limitations like messaging contacts and seat requirements.
  • Users find the learning curve steep, especially when implementing across departments and managing large datasets effectively.
  • Users find the limited features of monday AI Work Platform restrict useful functionality and increase costs unnecessarily.
  • Users find the interface not intuitive, struggling with complex workflows and lacking straightforward functionality.
  • Users find the limited customization in monday AI Work Platform hampers their ability to streamline tasks effectively.

What Are Recent G2 Reviews of monday AI Work Platform?

What Are G2 Users Discussing About monday AI Work Platform?

Joule

Joule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes. Joule is designed to free teams from busy work and helps them work more efficiently with simple, natural language requests. Employees receive a continuous AI experience that connects data and workflows across SAP and third-party systems. Joule aims to enable faster, data-driven decisions with immediate, context-rich insights and automates multi-step workflows with a system of collaborative AI agents.

Average Rating: 4.3/5.0

Total Reviews: 99

Who Is the Company Behind Joule?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • Twitter: @SAP
    297,052 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    141,955 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 28% Large, 28% Medium

What Do G2 Reviewers Say About Joule?

AI-generated summary from verified user reviews

Pros
  • Users commend Joule for its ease of use, allowing quick setup and intuitive integration with existing tools.
  • Users value Joule's efficiency through easy setup and quick, intelligent responses that enhance productivity.
  • Users find Joule to be incredibly valuable for automating tasks and enhancing decision-making with tailored insights.
  • Users love Joule for its time-saving AI assistance, enhancing efficiency and streamlining essential operational tasks.
  • Users value Joule for its automation capabilities, enhancing productivity and streamlining complex tasks effortlessly across business operations.
Cons
  • Users find Joule's limited AI responsiveness frustrating, often receiving the same incorrect output rather than improved, context-specific answers.
  • Users find that Joule has usage limitations when handling complex requests, leading to variable performance and delays.
  • Users find that Joule suffers from inaccuracy, often providing generic answers and lacking contextual understanding.
  • Users feel that Joule needs enhanced contextual understanding to provide more accurate and tailored responses to prompts.
  • Users experience integration issues with Joule, particularly when connecting to non-SAP applications and core business systems.

What Are Recent G2 Reviews of Joule?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated