# Best AI Agents For Business Operations for Small Business - Page 2

## How Many AI Agents For Business Operations Products Does G2 Track?

**Total Products under this Category:** 1,597

### Category Stats (Aug 2026)

- **Average Rating:** 4.58/5 (↓0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank AI Agents For Business Operations Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 174,200+ Authentic Reviews
- 1,597+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AI Agents For Business Operations
 ![G2 Grid® for AI Agents For Business Operations plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agents-for-business-operations/grids.png?focus%5B%5D=82623&focus%5B%5D=25675&focus%5B%5D=1386425&focus%5B%5D=1594735&focus%5B%5D=1437428&focus%5B%5D=2629&focus%5B%5D=1235692&focus%5B%5D=278)

Highlighted products: Notion, ClickUp, Synthflow, Microsoft Copilot, Jotform AI Agents, Zapier, IBM watsonx Orchestrate, and Asana.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents-for-business-operations/grids.json?focus%5B%5D=notion&focus%5B%5D=clickup&focus%5B%5D=synthflow&focus%5B%5D=microsoft-microsoft-copilot&focus%5B%5D=jotform-ai-agents&focus%5B%5D=zapier&focus%5B%5D=ibm-watsonx-orchestrate&focus%5B%5D=asana&segment=small-business)

**Sponsored**

### Linear

Linear is the product development system for teams and agents. Purpose-built for planning and building products, and designed for the AI era. Linear powers more than 40,000 organizations, from ambitious startups to major enterprises and Fortune 20 companies, including OpenAI, Ramp, Cash App, Coinbase, Cursor, and Oscar Health.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2437&secure%5Bchosen_at%5D=2026-08-11T04%3A48%3A19Z&secure%5Bdisplayable_resource_id%5D=2437&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2437&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1196243&secure%5Bresource_id%5D=2437&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents-for-business-operations%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=8cae9f185b19392e3d21abbcc40204996526a93a89b16d6c2567ed6359e2fdd6&secure%5Burl%5D=https%3A%2F%2Flinear.app%2Fai%3Futm_source%3Dg2%26utm_medium%3Dpaid%26utm_campaign%3Dg2_paid_clicks&secure%5Burl_type%5D=custom_url)

### [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews)

ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 450+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps. They execute work across any system in your enterprise, governed by your policies at every step. Choose from out-of-the-box agents or build custom ones with AI Agent Studio using natural language. Set guardrails, automate workflows, and deploy AI with governance and security built in from day one. The AI Agent Orchestrator coordinates teams of specialized agents to handle complex, multi-step workflows that single-agent solutions can't manage. For over 20 years, ServiceNow has powered work for the world's leading companies. 85% of the Fortune 500 trust ServiceNow, powering 80 billion workflows annually and over 100,000 AI use cases. Put AI to work for your people with ServiceNow.

**Average Rating:** 4.3/5.0

**Total Reviews:** 452

#### How Do G2 Users Rate ServiceNow AI Agents?

- **Personalization:** 8.5/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 8.1/10 (Category avg: 8.8/10)
- **Route To Human:** 8.5/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.2/10)

#### Who Is the Company Behind ServiceNow AI Agents?

- **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow)
- **Company Website:** www.servicenow.com
- **Year Founded:** 2004
- **HQ Location:** Santa Clara, CA
- **Twitter:** @servicenow  
55,548 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website)  
35,081 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 35% Large, 17% Medium

#### What Do G2 Reviewers Say About ServiceNow AI Agents?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **efficiency** of ServiceNow AI Agents, benefiting from easy setup and powerful workflow automation.
- Users appreciate the **ease of use** of ServiceNow AI Agents, enabling efficient task automation and seamless workflows integration.
- Users value the **automation of repetitive tasks** with ServiceNow AI Agents, enhancing efficiency and reducing manual errors.
- Users appreciate the **easy integrations** of ServiceNow AI Agents, enhancing workflows and boosting efficiency for support teams.
- Users find ServiceNow AI Agents **highly effective for automating workflows** , enhancing speed and accuracy in issue resolution and communication.

##### Cons

- Users find that the **inaccuracy** of ServiceNow AI Agents leads to confusion and reduces trust in its effectiveness.
- Users express frustration with the **poor understanding** of ServiceNow AI Agents, leading to generic responses and confusion.
- Users find the **complex configuration** of ServiceNow AI Agents time-consuming and challenging for effective real-world application.
- Users find the **limited responsiveness** of ServiceNow AI Agents frustrating, as they struggle with nuanced questions and customization.
- Users find the **setup and customization process complex** , requiring significant learning and background knowledge to navigate effectively.

#### What Are Recent G2 Reviews of ServiceNow AI Agents?

**["ServiceNow AI Agents Feel Like a Perfect Team Member"](https://www.g2.com/survey_responses/servicenow-ai-agents-review-13179278)**

**Rating:** 4.0/5.0 stars

_— Bart K._

[Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-13179278)

**["Native AI agents that finally run on governed platform data"](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657)**

**Rating:** 5.0/5.0 stars

_— rajesh s._

[Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657)

### [SalesCaptain](https://www.g2.com/products/salescaptain-inc-salescaptain/reviews)

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

**Average Rating:** 4.3/5.0

**Total Reviews:** 240

#### How Do G2 Users Rate SalesCaptain?

- **Personalization:** 7.5/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 6.7/10 (Category avg: 8.8/10)
- **Route To Human:** 6.7/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)

#### Who Is the Company Behind SalesCaptain?

- **Seller:** [SalesCaptain](https://www.g2.com/sellers/salescaptain-0ad71d1f-2581-417b-b396-fc2e2582d6e6)
- **Year Founded:** 2020
- **HQ Location:** New York, US
- **Twitter:** @SalesCaptainInc  
157 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e5bf3e8f34d26d945a18a2e220f628264bfbc16700ef77e9ab831262c26e12b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalescaptainhq&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Operations Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 69% Small, 29% Medium

#### What Do G2 Reviewers Say About SalesCaptain?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation features** of SalesCaptain, enhancing workflow and maintaining customer engagement effortlessly.
- Users value the **clear and consistent communication** from SalesCaptain, enhancing client experience and organization significantly.
- Users appreciate the **ease of use** of SalesCaptain, streamlining client communication and enhancing organization and efficiency.
- Users appreciate SalesCaptain for its **immediate response capability** , ensuring no leads go cold during busy times.
- Users appreciate the **clear and consistent communication** from SalesCaptain, enhancing client experience and building trust.

##### Cons

- Users note a **steep learning curve** for initial setup, making customization and advanced features challenging at first.
- Users find the **time-consuming onboarding** process frustrating, particularly for larger teams and new users of SalesCaptain.
- Users desire **more sophisticated reporting** in SalesCaptain to better analyze key performance metrics and gain insights.
- Users express frustration over **limited customization** , wishing for more flexibility in dashboards and reporting options.
- Users note a **steep learning curve** for initial setup and advanced configuration, requiring time to adjust to features.

#### What Are Recent G2 Reviews of SalesCaptain?

**["Fantastic all in one communication tool"](https://www.g2.com/survey_responses/salescaptain-review-13182010)**

**Rating:** 4.5/5.0 stars

_— Ashlyn W._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13182010)

**["AI That Simplifies the Sales Process"](https://www.g2.com/survey_responses/salescaptain-review-13199326)**

**Rating:** 4.5/5.0 stars

_— Kendrick P._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13199326)

### [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)

Service Hub delivers AI-powered customer service at scale by unifying customer insights, providing omnichannel support tools, and enabling efficient self-service options within a single platform. Core Value Proposition: Service Hub addresses three critical customer service challenges: scaling support teams without proportional headcount increases, maintaining service quality across multiple communication channels, and leveraging customer data to drive retention and growth. The platform connects customer service data with information from sales and marketing, providing support representatives with complete customer context. Key Capabilities: Omnichannel Help Desk: Service Hub consolidates support requests from multiple communication channels into a single interface. Teams manage all customer communications without switching between tools, ensuring consistent response quality across channels. AI-Powered Efficiency: The platform includes AI features that automate ticket routing, suggest relevant knowledge base articles, and identify patterns in customer issues to improve resolution speed and support team productivity. Self-Service Tools: Service Hub provides knowledge base creation, chatbot functionality, and customer portal capabilities enabling customers to find answers independently. This reduces ticket volume and support team workload while improving customer satisfaction. Data-Driven Retention: The platform offers customer health scoring, efficiency reporting, and trend analysis that help service leaders identify at-risk accounts, optimize team performance, and connect support activities to business growth metrics. Service Hub vs. Alternatives: Unlike standalone ticketing systems operating in isolation, Service Hub shares customer data with sales and marketing platforms, enabling support teams to see complete customer journey context. Representatives can access purchase history, marketing interactions, and sales conversations without needing to request information from other departments. Service Hub eliminates the need to purchase and integrate separate tools for live chat, knowledge base management, customer feedback collection, and service analytics by providing these capabilities within the unified HubSpot platform. Who Should Use Service Hub: Service Hub serves customer experience leaders seeking to scale support efficiently, support teams needing complete customer context for quality service delivery, and organizations wanting to connect service metrics to retention and growth outcomes. The platform enables CX leaders to focus on efficient reps empowered by AI. Outcome: Service Hub helps teams deliver delightful support at scale with unified customer insights, create efficient reps empowered by AI, and scale their company, not complexity.

**Average Rating:** 4.4/5.0

**Total Reviews:** 2,822

#### How Do G2 Users Rate HubSpot Service Hub?

- **Personalization:** 9.1/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 9.0/10 (Category avg: 8.8/10)
- **Route To Human:** 8.6/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)

#### Who Is the Company Behind HubSpot Service Hub?

- **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot)
- **Company Website:** hubspot.com
- **Year Founded:** 2006
- **HQ Location:** Cambridge, Massachusetts, United States
- **Twitter:** @HubSpot  
784,270 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website)  
12,158 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, Customer Success Specialist
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Small, 37% Medium

#### What Do G2 Reviewers Say About HubSpot Service Hub?

_AI-generated summary from verified user reviews_

##### Pros

- Users find HubSpot Service Hub to be **exceptionally easy to use** , streamlining communication and enhancing decision-making effortlessly.
- Users value the **seamless integration** of HubSpot Service Hub, enhancing collaboration and insight access across channels.
- Users value the **responsive customer support** of HubSpot Service Hub, enhancing their communication and decision-making efficiency.
- Users love the **efficiency** of HubSpot Service Hub, which streamlines workflows and enhances productivity significantly.
- Users value the **efficient ticketing system** in HubSpot Service Hub for managing customer interactions seamlessly.

##### Cons

- Users find the **missing features** in HubSpot Service Hub limiting, especially as needs grow and scalability becomes costly.
- Users find the **limited customization** of contacts and designs restrictive, impacting functionality and creative expression.
- Users are frustrated by the **limited features** , particularly regarding customization and integration difficulties impacting productivity.
- Users face a **lack of features** in HubSpot Service Hub, hindering collaboration and complicating the user experience.
- Users find the **ticket management system cumbersome** , with limitations impacting efficiency and data handling.

#### What Are Recent G2 Reviews of HubSpot Service Hub?

**["Ticket management and centralized support with automations that enhance the experience"](https://www.g2.com/survey_responses/hubspot-service-hub-review-12873336)**

**Rating:** 4.5/5.0 stars

_— Lizeth M._

[Read full review](https://www.g2.com/survey_responses/hubspot-service-hub-review-12873336)

**["HubSpot Service Hub has helped streamline our support operations significantly. ."](https://www.g2.com/survey_responses/hubspot-service-hub-review-11586632)**

**Rating:** 4.0/5.0 stars

_— Ashish P._

[Read full review](https://www.g2.com/survey_responses/hubspot-service-hub-review-11586632)

#### What Are G2 Users Discussing About HubSpot Service Hub?

- [How does HubSpot Service Hub contribute to creating a more cohesive and effective customer service experience?](https://www.g2.com/discussions/how-does-hubspot-service-hub-contribute-to-creating-a-more-cohesive-and-effective-customer-service-experience) - 3 comments, 1 upvote
- [What is HubSpot Service Hub used for?](https://www.g2.com/discussions/what-is-hubspot-service-hub-used-for) - 2 comments, 1 upvote
- [What does HubSpot software do?](https://www.g2.com/discussions/hubspot-service-hub-what-does-hubspot-software-do) - 2 comments
- [Which of the following features are available on the HubSpot platform?](https://www.g2.com/discussions/which-of-the-following-features-are-available-on-the-hubspot-platform) - 1 comment
- [What is service hub?](https://www.g2.com/discussions/what-is-service-hub) - 2 comments

### [Fin](https://www.g2.com/products/fin/reviews)

Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer. Key benefits of Fin AI Agent: - Automates complex tasks such as refunds, transaction disputes, and technical troubleshooting. - Easy to configure with a no-code experience that anyone on your team can manage. - Works with any helpdesk, including Salesforce, HubSpot, and Freshdesk – no migration required. - Affordable at scale with pricing starting at just $0.99 per outcome. - Provides complete visibility and control through tools to analyze, train, test, and deploy Fin across all channels. - Engages buyers as they explore your site, providing instant, relevant answers when intent is highest. - Moves prospects closer to a decision, answering questions about pricing and features, addressing objections, and matching solutions to their needs. - Closes opportunities by guiding qualified buyers to the right next step – booking meetings, starting trials, or handing off to sales with full context. How it works: Fin combines generative AI with deterministic rules to act just like your best human agents. You can give Fin detailed, step-by-step instructions, and it will follow them with speed and reliability – reducing time to resolution and improving customer satisfaction. Under the hood, Fin is powered by Fin APEX 1.0, the highest-performing, fastest model for customer service. Every layer is optimized for accuracy, speed, and reliability, so Fin can handle high volumes and complex queries with confidence. Proof of performance: - Fin resolves 67% of customer queries on average, with rates as high as 93% for some teams. - Trusted by 6,000+ customer service teams, including the world’s leading AI companies like Anthropic. - In independent tests, Fin consistently outperformed competitors, delivering higher resolution rates than Forethought, Decagon, and others. Ranked #1 AI Agent on G2, with the highest number of reviews.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3,733

#### How Do G2 Users Rate Fin?

- **Personalization:** 9.1/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 9.0/10 (Category avg: 8.8/10)
- **Route To Human:** 9.1/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Fin?

- **Seller:** [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc)
- **Company Website:** www.intercom.com
- **Year Founded:** 2011
- **HQ Location:** San Francisco, CA
- **Twitter:** @fin\_ai  
45,225 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4ccbb923eea5ff058661d3cb8551a19d9d748d77ac398b352ccf53e3c08ea3f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffin%2F&secure%5Burl_type%5D=linkedin_company_website)  
953 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 56% Small, 37% Medium

#### What Do G2 Reviewers Say About Fin?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Fin's **quick and accurate responses** , significantly reducing support workload and enhancing query resolution.
- Users find Fin's **ease of use** exceptional, with intuitive navigation and helpful features simplifying the overall experience.
- Users value the **ease of use** of Fin, enjoying streamlined onboarding and effective conversation tracking features.
- Users value the **efficiency** of Fin, appreciating its easy integration and intuitive interface for seamless operations.
- Users appreciate the **automation features** of Fin, enhancing efficiency and client management without overwhelming support teams.

##### Cons

- Users find the lack of **missing features** in Fin limits usability and complicates user experience significantly.
- Users find Fin's **lack of nuance and outdated information** frustrating, often leading to verification with human support.
- Users find the **limited features** of Fin restrict their ability to fully leverage its capabilities and control.
- Users experience a **steep learning curve** with Fin, finding its setup and functionality demanding and complex.
- Users express concerns over Fin's **high pricing** , with many features requiring additional payment, leading to unexpected bills.

#### What Are Recent G2 Reviews of Fin?

**["Fast, Accurate AI Support That Streamlines Help Desk Workflows"](https://www.g2.com/survey_responses/fin-review-13196970)**

**Rating:** 4.5/5.0 stars

_— Muhammed A._

[Read full review](https://www.g2.com/survey_responses/fin-review-13196970)

**["Helpful AI Support That Saves Our Team Time"](https://www.g2.com/survey_responses/fin-review-13188941)**

**Rating:** 5.0/5.0 stars

_— Ardon G._

[Read full review](https://www.g2.com/survey_responses/fin-review-13188941)

#### What Are G2 Users Discussing About Fin?

- [How is Intercom reshaping the landscape of customer communication and engagement?](https://www.g2.com/discussions/how-is-intercom-reshaping-the-landscape-of-customer-communication-and-engagement) - 1 comment
- [What is Intercom used for?](https://www.g2.com/discussions/what-is-intercom-used-for) - 3 comments
- [Does intercom have live chat?](https://www.g2.com/discussions/does-intercom-have-live-chat) - 2 comments
- [What is intercom app used for?](https://www.g2.com/discussions/what-is-intercom-app-used-for) - 1 comment
- [How does Intercom chat work?](https://www.g2.com/discussions/how-does-intercom-chat-work) - 1 comment

### [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)

Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system. Key Capabilities Sales Engagement Tools: Sales Hub provides email tracking, meeting scheduling, document sharing, and communication templates that streamline prospect interactions and eliminate administrative friction in the sales process. AI-Powered Productivity: The platform includes AI features that automate repetitive tasks, suggest next actions based on deal context, and surface relevant customer insights, helping representatives focus on selling rather than administrative work. Unified Customer View: Because all customer data, communication history, and deal information exists within the Smart CRM, sales representatives see complete context without toggling between systems. This includes visibility into marketing interactions, service tickets, and prior sales conversations. Workflow Automation: Sales Hub automates routine sales processes, ensuring consistent execution without manual coordination. Sales Hub vs. Alternatives: Unlike legacy CRM systems functioning primarily as databases requiring extensive customization, Sales Hub includes engagement tools, automation, and AI capabilities as native features rather than add-ons requiring integration. This eliminates the complexity of purchasing separate tools for email tracking, meeting scheduling, document management, and sales analytics. Sales Hub's intuitive interface reduces training time for new team members compared to traditional sales platforms requiring extensive technical knowledge. Teams benefit from fast onboarding, seamless alignment through shared data visibility, and flexible scaling. Who Should Use Sales Hub Sales Hub serves growing sales teams needing to increase productivity without adding headcount, sales representatives requiring complete customer context during buyer conversations, and sales leaders seeking pipeline visibility through unified reporting. The platform scales from small sales teams to enterprise organizations. Outcome Sales Hub helps teams sell smarter, not harder, enabling reps to get richer context and better insights at every step of the buyer journey.

**Average Rating:** 4.4/5.0

**Total Reviews:** 13,300

#### How Do G2 Users Rate HubSpot Sales Hub?

- **Personalization:** 8.5/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 7.7/10 (Category avg: 8.8/10)
- **Route To Human:** 8.6/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)

#### Who Is the Company Behind HubSpot Sales Hub?

- **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot)
- **Company Website:** hubspot.com
- **Year Founded:** 2006
- **HQ Location:** Cambridge, Massachusetts, United States
- **Twitter:** @HubSpot  
784,270 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website)  
12,158 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Sales Development Representative
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Small, 35% Medium

#### What Do G2 Reviewers Say About HubSpot Sales Hub?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive interface** of HubSpot Sales Hub, simplifying their workflow with effective tools and integrations.
- Users appreciate the **customizability and user-friendly interface** of HubSpot Sales Hub, enhancing their sales processes significantly.
- Users appreciate the **comprehensive visibility** of HubSpot Sales Hub, significantly enhancing their sales management and decision-making.
- Users value the **centralized lead management** features of HubSpot Sales Hub, enhancing organization and efficiency in sales processes.
- Users value the **intuitive interface** of HubSpot Sales Hub, allowing teams to easily navigate and enhance productivity.

##### Cons

- Users find the **missing features** of HubSpot Sales Hub, like limited functionality and tagging issues, frustrating.
- Users find the **limited features** of HubSpot Sales Hub restrict their experience, especially regarding the dashboard and mobile app.
- Users face a **large learning curve** with HubSpot Sales Hub, finding integrations complicated and training necessary for clarity.
- Users find the **cost increasingly burdensome** amidst ongoing technical issues and frustrating platform limitations.
- Users find HubSpot Sales Hub has **limited customization** , causing frustration with bulk actions and workflow flexibility.

#### What Are Recent G2 Reviews of HubSpot Sales Hub?

**["Intuitive Interface and Flexible Data Management"](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13233048)**

**Rating:** 5.0/5.0 stars

_— Taryn Q._

[Read full review](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13233048)

**["HubSpot Sales Hub: Intuitive CRM That Streamlines Selling for Growing Teams"](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13193567)**

**Rating:** 5.0/5.0 stars

_— Prateek M._

[Read full review](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13193567)

#### What Are G2 Users Discussing About HubSpot Sales Hub?

- [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) - 4 comments
- [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) - 5 comments
- [What is HubSpot good for?](https://www.g2.com/discussions/what-is-hubspot-good-for) - 2 comments
- [How do I use HubSpot for sales?](https://www.g2.com/discussions/how-do-i-use-hubspot-for-sales) - 3 comments
- [What can you do with free HubSpot?](https://www.g2.com/discussions/what-can-you-do-with-free-hubspot) - 2 comments

### [Birdeye](https://www.g2.com/products/birdeye/reviews)

Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner. Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.

**Average Rating:** 4.7/5.0

**Total Reviews:** 4,070

#### How Do G2 Users Rate Birdeye?

- **Personalization:** 9.4/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 8.6/10 (Category avg: 8.8/10)
- **Route To Human:** 9.3/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Birdeye?

- **Seller:** [Birdeye](https://www.g2.com/sellers/birdeye)
- **Company Website:** www.birdeye.com
- **Year Founded:** 2012
- **HQ Location:** Palo Alto, CA
- **Twitter:** @BirdEye\_  
5,232 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97d4071e3de7fd002a6d125d6f043e9a3aa1186c59d8ddbd5983a7913f96581e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837064%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,442 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Marketing Manager
- **Top Industries:** Hospital & Health Care, Real Estate
- **Company Size:** 47% Small, 34% Medium

#### What Do G2 Reviewers Say About Birdeye?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Birdeye incredibly **easy to use** , appreciating the intuitive setup and seamless navigation for managing reviews.
- Users value the **ease of use** of Birdeye, finding navigation and review management straightforward and efficient.
- Users value the **user-friendly review management** features of Birdeye, enhancing communication and reputation effortlessly.
- Users commend the **excellent customer support** from Birdeye, ensuring smooth integration and great success in implementation.
- Users appreciate the **ease of use and convenience** of Birdeye, especially for managing reviews and patient communication.

##### Cons

- Users note the **missing features** in Birdeye, wishing for integration with TikTok and other enhancements.
- Users note that Birdeye's **slow UI and AI improvements needed** impact efficiency and customer service experience.
- Users find it **confusing to manage reviews** effectively due to integration and dashboard usability issues.
- Users note a **learning curve** with Birdeye's interface that may challenge those less familiar with technology.
- Users find the **limited features** of Birdeye lack comprehensive tools and integrations needed for a better experience.

#### What Are Recent G2 Reviews of Birdeye?

**["We Came Back to Birdeye for a Reason"](https://www.g2.com/survey_responses/birdeye-review-13192521)**

**Rating:** 5.0/5.0 stars

_— Terry Lind S._

[Read full review](https://www.g2.com/survey_responses/birdeye-review-13192521)

**["Reputation Management Life Saver!"](https://www.g2.com/survey_responses/birdeye-review-8930451)**

**Rating:** 5.0/5.0 stars

_— Lisbeth M._

[Read full review](https://www.g2.com/survey_responses/birdeye-review-8930451)

#### What Are G2 Users Discussing About Birdeye?

- [What makes Birdeye a preferred tool for businesses looking to improve their online reputation and customer feedback management?](https://www.g2.com/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) - 1 comment
- [What is Birdeye used for?](https://www.g2.com/discussions/what-is-birdeye-used-for) - 1 comment
- [Are BirdEye reviews fake?](https://www.g2.com/discussions/are-birdeye-reviews-fake) - 3 comments
- [How much is BirdEye monthly?](https://www.g2.com/discussions/how-much-is-birdeye-monthly) - 1 comment
- [What does BirdEye cost?](https://www.g2.com/discussions/what-does-birdeye-cost) - 1 comment

### [Kore.AI](https://www.g2.com/products/kore-ai/reviews)

Kore.ai, a global leader in enterprise AI, helps organizations transform customer experience and workplace productivity through governed, secure AI built to scale. The AI-native Kore.ai Agent Platform and prebuilt agentic solutions let enterprises design, deploy, and govern multi-agent systems across customer service, workplace productivity, and industry use cases. Its Agent Blueprint Language (ABL) helps teams build and orchestrate agents, while Arch AI and Kore.ai's dual-brain architecture keep agents accurate and auditable at scale. Built on an open, model-agnostic foundation, the platform lets enterprises choose their AI models, cloud, and enterprise systems — no lock-in required. Trusted by more than 500 Global 2000 organizations, Kore.ai holds a deep AI patent portfolio and is recognized as a leader by Gartner, Forrester and others. Headquartered in Silicon Valley, Kore.ai serves customers worldwide through a global network of offices and partners. Learn more at www.kore.ai.

**Average Rating:** 4.6/5.0

**Total Reviews:** 402

#### How Do G2 Users Rate Kore.AI?

- **Personalization:** 9.0/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 9.2/10 (Category avg: 8.8/10)
- **Route To Human:** 9.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Kore.AI?

- **Seller:** [Kore.ai](https://www.g2.com/sellers/kore-ai-87d44a58-d726-4ac9-9dc4-290730d220bc)
- **Company Website:** kore.ai
- **Year Founded:** 2013
- **HQ Location:** Orlando, FL
- **Twitter:** @koredotai  
5,659 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49ee154fdf979f32c6710d47feaa216b6ddabff52d4fdfd36940b452c07f5750&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3602865%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,275 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Associate
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Large, 30% Small

#### What Do G2 Reviewers Say About Kore.AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** in Kore.ai undeniable, with effortless configurations and seamless third-party integrations.
- Users admire the **user-friendly UI and effortless configuration** , making bot development straightforward and enjoyable.
- Users appreciate the **simplicity and user-friendliness** of Kore.AI for creating chatbots effectively and efficiently.
- Users appreciate the **effortless integrations** of Kore.AI, enhancing their experience with seamless third-party API connectivity.
- Users appreciate the **seamless integrations** in Kore.AI, making it easy to connect with various systems effortlessly.

##### Cons

- Users find the **learning curve steep** , particularly for those seeking simplicity and ease of use in Kore.AI.
- Users experience **usage limitations** in Kore.AI, struggling with data interaction and batch testing constraints.
- Users experience **slow performance** with Kore.AI, including lags, loading issues, and server problems that hinder usability.
- Users experience **slow loading times** with Kore.ai applications, causing frustration during updates and usability challenges.
- Users experience frequent **software bugs** that lead to glitches and performance issues on the Kore.AI platform.

#### What Are Recent G2 Reviews of Kore.AI?

**["Comprehensive Conversational AI Platform with Great Flexibility"](https://www.g2.com/survey_responses/kore-ai-review-11531124)**

**Rating:** 4.5/5.0 stars

_— Uppala A._

[Read full review](https://www.g2.com/survey_responses/kore-ai-review-11531124)

**["Intuitive, User-Friendly Platform for Building Scalable Virtual Assistants"](https://www.g2.com/survey_responses/kore-ai-review-13171381)**

**Rating:** 4.5/5.0 stars

_— Emmanuel L._

[Read full review](https://www.g2.com/survey_responses/kore-ai-review-13171381)

### [Sierra](https://www.g2.com/products/sierra/reviews)

Sierra is the conversational AI platform for businesses. We enable every company to elevate their customer experience with AI.

**Average Rating:** 4.4/5.0

**Total Reviews:** 58

#### How Do G2 Users Rate Sierra?

- **Personalization:** 8.3/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 9.3/10 (Category avg: 8.8/10)
- **Route To Human:** 8.8/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Sierra?

- **Seller:** [Sierra](https://www.g2.com/sellers/sierra-bef264bd-950f-41f6-840a-2c65b82f5c2e)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f68bf9304f6e0e76db6bf3062889e3391e9e2a2eda0627895b671ed495aeaef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsierra&secure%5Burl_type%5D=linkedin_company_website)  
788 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 46% Medium, 33% Small

#### What Do G2 Reviewers Say About Sierra?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Sierra's **ease of use** , highlighting its seamless setup and integration that enhance productivity and collaboration.
- Users value the **efficiency improvement** of Sierra, enhancing their ability to perform tasks and streamline workflows.
- Users commend Sierra for its **high efficiency** , effectively enhancing task performance and streamlining operational workflows.
- Users value the **easy integrations** of Sierra, enhancing workflow and enabling efficient task performance effectively.
- Users value Sierra's **seamless integration capabilities** , enhancing collaboration across teams and improving overall efficiency.

##### Cons

- Users find Sierra **expensive** , limiting their ability to evaluate long-term costs and integration effectively.
- Users find the **bug issues** in Sierra frustrating, citing a complex setup and more bugs than competitors.
- Users find the **setup process excessively complex** and report more bugs compared to other options in the market.
- Users find the **setup process too complex** , often experiencing more bugs compared to competing products.
- Users find the **cost limitations** of Sierra concerning, as pricing transparency and scalability remain unclear and unproven.

#### What Are Recent G2 Reviews of Sierra?

**["Sierra Delivers Natural, Efficient AI Support with an Intuitive, Reliable Platform"](https://www.g2.com/survey_responses/sierra-review-13174128)**

**Rating:** 5.0/5.0 stars

_— Atharva S._

[Read full review](https://www.g2.com/survey_responses/sierra-review-13174128)

**["Save Time and Boost Your Productivity"](https://www.g2.com/survey_responses/sierra-review-13231510)**

**Rating:** 4.5/5.0 stars

_— Geraud S._

[Read full review](https://www.g2.com/survey_responses/sierra-review-13231510)

### [Tidio](https://www.g2.com/products/tidio/reviews)

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, and tech use Tidio to streamline communication, resolve issues faster, and drive more sales. With Tidio, support teams can engage customers in real time via live chat, automate responses to FAQs with Flows (rules-based chatbots), and manage conversations from multiple channels like email, Messenger, Instagram, WhatsApp, and email in one unified dashboard. At the heart of the platform is Lyro, Tidio’s conversational AI agent and chatbot, capable of resolving up to 67% of common customer inquiries without human involvement. With a single click, Lyro starts using your company’s existing help content to provide accurate and brand-consistent responses without making up answers. When in doubt, the AI agent will hand over the ticket to your team, enhancing trust between users and your brand. Tidio empowers businesses to scale their support without overwhelming their teams. It reduces missed chats, shortens response times, and frees up agents to focus on complex issues. Start free and get 50 AI-powered conversations with Lyro. No credit card required. 💬 Live Chat • Real-Time Support – Engage with visitors instantly through a lightweight chat widget. • Live Typing Preview – See what users are typing before they hit send. • Canned Responses – Use pre-written replies for quick, consistent answers. • AI Reply Assistant – Enhance responses with GPT-4 suggestions. • User Management – Ban users by IP, view live visitor lists. • Chat Transcripts – Save or email conversation history. • Attachments – Support for sending files (images, docs, videos). ⚙️ Flows (Chatbot Automation) • Visual Automation Builder – No-code drag & drop builder for custom flows. • Pre-designed Templates – 40+ templates designed for eCommerce. • Data Collection – Auto-capture contact info and feedback. • Abandoned Cart Recovery – Send timed offers/discounts. • Third-Party Integrations – Sync data with external tools and platforms. 🤖 Lyro (AI Agent) • Conversational AI – Automatically resolve up to 70% of questions. • Product Recommendations – Suggest items based on Shopify product data. • Multichannel Support – Works across live chat, WhatsApp, Instagram, Messenger. • Multilingual Capabilities – Respond in English, Spanish, French, Portuguese, German. • Analytics – Review AI performance and conversation stats. 🛒 Order Management (for Shopify) • Cart Preview – See what's in the customer's cart in real time. • Order History Access – View past orders for personalized help. • Direct Product Recommendations – Suggest products inside the chat. • Order Management – Cancel, update, or refund orders via chat. • Discount Offering – Share coupon codes live in conversation. 🎫 Ticketing System • Unified Ticket Creation – Convert emails/chats into support tickets. • Tagging and Prioritization – Organize and prioritize tasks. • Operator Tracking – Know who’s assigned to what. • Advanced Filtering – Quickly sort through tickets. • Spam Management – Auto-detect and filter irrelevant messages. 📡 Communication Channels Manage all in one dashboard: • Live Chat – Real-time website conversations. • Email – Integrate multiple inboxes. • Instagram – Reply to DMs and reactions. • Messenger – Chat with Facebook users. 🎨 Customization • Branding – Match chat widget to your site's look & feel. • Visibility Settings – Customize widget display by time/device. • Offline Messaging – Capture leads when you're offline. 📊 Analytics • Performance Monitoring – Track response times, satisfaction, missed chats. • Team Insights – Evaluate individual/team productivity. • Flow Analysis – Optimize automations based on performance data. 🔒 Privacy & Compliance • SOC 2 Type 2 • GDPR • CCPA • EU-US DPF • CPRA • AI Pact

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,893

#### How Do G2 Users Rate Tidio?

- **Personalization:** 7.9/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 8.5/10 (Category avg: 8.8/10)
- **Route To Human:** 8.5/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Tidio?

- **Seller:** [Tidio](https://www.g2.com/sellers/tidio)
- **Year Founded:** 2013
- **HQ Location:** San Francisco, California
- **Twitter:** @tidiocx  
1,306 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b2a83a78e0bc36b2aeb648b49343637659cf7ed06e7b3c547dd0700227f35904&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3343461%2F&secure%5Burl_type%5D=linkedin_company_website)  
177 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 90% Small, 9% Medium

#### What Do G2 Reviewers Say About Tidio?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Tidio, enhancing team communication and providing seamless customer interaction.
- Users appreciate Tidio for its **immediate customer support capabilities** , enhancing engagement and satisfaction with timely assistance.
- Users are impressed by Tidio's **efficient AI chatbot** , which enhances customer communication and support during peak times.
- Users praise Tidio's **easy setup** , making the initial configuration smooth and efficient for getting started quickly.
- Users love Tidio’s **real-time engagement features** , making customer interaction seamless and effective across multiple platforms.

##### Cons

- Users find Tidio **expensive** , especially for freelancers seeking affordable licensing options that meet their needs.
- Users find the **missing features** in Tidio, like geolocation, to be costly and lacking in flexibility.
- Users find Tidio's **limited customization** frustrating, wishing for more control over chatbot settings and workflows.
- Users find Tidio's pricing to be **too expensive** and suggest a more flexible payment model for better affordability.
- Users desire **more features** in Tidio, such as additional chatbot styles and improved editing capabilities on mobile.

#### What Are Recent G2 Reviews of Tidio?

**["Clean, Customizable Dashboard with Smooth WordPress Chatbot Integration"](https://www.g2.com/survey_responses/tidio-review-13177684)**

**Rating:** 4.5/5.0 stars

_— Michelle Ann R._

[Read full review](https://www.g2.com/survey_responses/tidio-review-13177684)

**["Efficient Customer Engagement, Easy Setup"](https://www.g2.com/survey_responses/tidio-review-13183557)**

**Rating:** 4.5/5.0 stars

_— Ambrish R._

[Read full review](https://www.g2.com/survey_responses/tidio-review-13183557)

#### What Are G2 Users Discussing About Tidio?

- [How can I set up and optimize chatbots in Tidio for my e-commerce site?](https://www.g2.com/discussions/how-can-i-set-up-and-optimize-chatbots-in-tidio-for-my-e-commerce-site) - 3 comments
- [What is Tidio used for?](https://www.g2.com/discussions/what-is-tidio-used-for) - 4 comments, 1 upvote
- [How do I uninstall Tidio?](https://www.g2.com/discussions/how-do-i-uninstall-tidio) - 1 comment
- [Is Tidio safe?](https://www.g2.com/discussions/is-tidio-safe) - 7 comments
- [How do you use Tidio?](https://www.g2.com/discussions/how-do-you-use-tidio) - 2 comments

### [Dust](https://www.g2.com/products/dust-dust/reviews)

Dust is the multiplayer AI platform for human-agent collaboration. People and agents work as co-contributors with shared context, knowledge, and tools, so that work doesn't just get done, it gets rewired. Dust gives teams shared workspaces, an intelligent context layer that synthesizes company knowledge across tools, and the flexibility to switch between models from OpenAI, Anthropic, Google, and Mistral. Trusted by 3,000+ organizations.

**Average Rating:** 4.6/5.0

**Total Reviews:** 81

#### How Do G2 Users Rate Dust?

- **Personalization:** 9.7/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 9.5/10 (Category avg: 8.8/10)
- **Route To Human:** 8.8/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Dust?

- **Seller:** [Dust](https://www.g2.com/sellers/dust-0a447854-359e-43a8-a905-8d9756c54386)
- **Year Founded:** 2023
- **HQ Location:** Paris, FR
- **Twitter:** @DustHQ  
11,894 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1e1a2a7c7a0254d2230ac04786ec61531d0585dbb065384a7accc93c0ae8430f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdust-tt%2F&secure%5Burl_type%5D=linkedin_company_website)  
144 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 60% Medium, 34% Small

#### What Do G2 Reviewers Say About Dust?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ability to build personal assistants** , enhancing their productivity and effectively using AI technology.
- Users value the **customization options** in Dust, allowing easy creation and tailoring of AI agents for their needs.
- Users appreciate the **ease of use** in Dust, enjoying its user-friendly interface and seamless collaboration features.
- Users value the **flexibility** of Dust, enabling easy customization and collaboration while ensuring data privacy.
- Users appreciate the **user-friendly interface** of Dust, which seamlessly combines simplicity with powerful capabilities for collaboration.

#### What Are Recent G2 Reviews of Dust?

**["Build Powerful Agents in Minutes with Dust"](https://www.g2.com/survey_responses/dust-review-13218511)**

**Rating:** 4.5/5.0 stars

_— Maxime D._

[Read full review](https://www.g2.com/survey_responses/dust-review-13218511)

**["Amazing tool from an amazing team"](https://www.g2.com/survey_responses/dust-review-10998007)**

**Rating:** 5.0/5.0 stars

_— Yanis B._

[Read full review](https://www.g2.com/survey_responses/dust-review-10998007)

### [Manus](https://www.g2.com/products/manus/reviews)

Manus is an autonomous AI agent developed by Monica.im, designed to independently execute complex tasks across various domains without continuous human oversight. Unlike traditional AI assistants that merely respond to prompts, Manus actively performs operations, bridging the gap between human intent and actionable outcomes. Key Features and Functionality: - Autonomous Task Execution: Manus can independently handle complex activities such as report writing, data analysis, content creation, and code development, continuing tasks even when the user's device is offline. - Multi-Modal Capabilities: The AI processes and generates various data types, including text, images, and code, enhancing its versatility in addressing diverse user needs. - Advanced Tool Integration: Manus seamlessly interacts with external applications like web browsers, code editors, and database management systems, facilitating comprehensive workflow automation. - Asynchronous Cloud Processing: Manus operates in the cloud, allowing it to continue executing tasks even when the user is offline, thereby enhancing productivity without requiring constant supervision. - Multi-Agent System: Manus employs a multi-agent architecture, coordinating specialized sub-agents for planning, research, code generation, and execution, enabling efficient handling of complex, multi-step workflows. Primary Value and User Solutions: Manus addresses the need for an AI solution that not only understands user instructions but also autonomously executes them, thereby significantly enhancing productivity. By automating complex tasks across various domains, Manus allows users to focus on higher-level strategic activities, reducing the time and effort spent on routine operations. Its ability to operate asynchronously in the cloud ensures continuous task execution without the need for constant user supervision, making it a valuable tool for businesses and individuals seeking efficient and reliable AI assistance.

**Average Rating:** 4.6/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Manus?

- **Personalization:** 9.6/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 10.0/10 (Category avg: 8.8/10)
- **Route To Human:** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Manus?

- **Seller:** [Manus](https://www.g2.com/sellers/manus)
- **HQ Location:** Singapore , SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec08703fb60e50dced2a31665b48533a706b7dee2347583f1cb3cdc7e3e26061&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmanus-im%2F&secure%5Burl_type%5D=linkedin_company_website)  
155 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 8% Large

#### What Do G2 Reviewers Say About Manus?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **efficiency** of Manus, noting its quick setup and time-saving capabilities for complex projects.
- Users commend the **ease of use** of Manus, appreciating its clean interface and efficient task management.
- Users value the **flexibility** of Manus, enabling them to execute complex projects efficiently and swiftly.
- Users find the **setup process quick and easy** , enhancing their workflow and saving time significantly.
- Users appreciate the **clean interface and ease of use** of Manus, enhancing efficiency and saving time on tasks.

##### Cons

- Users find the **learning curve challenging** , needing more guidance on features and better performance for efficiency.
- Users are frustrated with Manus's **poor understanding** , as it fails to learn from previous errors.
- Users note that the **slow loading** of Manus detracts from its overall efficiency and user experience.

#### What Are Recent G2 Reviews of Manus?

**["Effortless Slide Creation Made Easy"](https://www.g2.com/survey_responses/manus-review-12948913)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/manus-review-12948913)

**["Manus Turns Goals Into Complete, Structured Work Outputs"](https://www.g2.com/survey_responses/manus-review-13124389)**

**Rating:** 4.5/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/manus-review-13124389)

### [Airtable](https://www.g2.com/products/airtable/reviews)

Airtable’s AI app platform is the easiest way to build custom apps to accelerate your business operations. Turn your data into custom apps, automations, and AI agents - no technical expertise required. Your teams can move from idea to impact in minutes. More than 500,000 organizations, including 80% of the Fortune 100, use Airtable to manage, build their businesses and enable citizen development. The result? Faster innovation, better customer experiences, enterprise-grade governance, and a modern way to work across teams. Get the free edition today at airtable.com

**Average Rating:** 4.6/5.0

**Total Reviews:** 3,200

#### How Do G2 Users Rate Airtable?

- **Personalization:** 9.8/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 9.2/10 (Category avg: 8.8/10)
- **Route To Human:** 9.8/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Airtable?

- **Seller:** [Airtable](https://www.g2.com/sellers/airtable)
- **Company Website:** airtable.com
- **Year Founded:** 2012
- **HQ Location:** San Francisco, California
- **Twitter:** @airtable  
63,795 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e16e8d11244f3f436f92b4c62daa603527e3302aa17eb12aba0a0092f9d36e8a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3991822%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,268 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Project Manager
- **Top Industries:** Non-Profit Organization Management, Marketing and Advertising
- **Company Size:** 60% Small, 26% Medium

#### What Do G2 Reviewers Say About Airtable?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Airtable, appreciating its flexibility and simple project management capabilities.
- Users enjoy the **flexibility** of Airtable, making it easy to adapt and create custom solutions for their needs.
- Users appreciate the **intuitive and user-friendly layout** of Airtable, enhancing team collaboration and ease of use.
- Users appreciate the **seamless integrations** of Airtable, enhancing collaboration and transforming business operations effectively.
- Users love Airtable's **customization options** , enabling tailored functionalities and seamless integration with other tools.

##### Cons

- Users find the **learning curve steep** for Airtable, especially with complex formulas and navigation challenges.
- Users feel Airtable lacks **essential features** , such as built-in integrations and customizable grid view options.
- Users find Airtable's **limited features** frustrating, especially regarding integrations and customization options for interfaces.
- Users find **learning difficulties** with Airtable, especially with formulas and navigation for beginners and less tech-savvy individuals.
- Users find **limited customization** in Airtable affects usability, particularly in views, fields, and automations.

#### What Are Recent G2 Reviews of Airtable?

**["I run my business on Airtable"](https://www.g2.com/survey_responses/airtable-review-7372449)**

**Rating:** 5.0/5.0 stars

_— Vadim C._

[Read full review](https://www.g2.com/survey_responses/airtable-review-7372449)

**["Airtable has transformed the way I do my job for the better."](https://www.g2.com/survey_responses/airtable-review-10401636)**

**Rating:** 5.0/5.0 stars

_— Sarah S._

[Read full review](https://www.g2.com/survey_responses/airtable-review-10401636)

#### What Are G2 Users Discussing About Airtable?

- [How are companies using Airtable to streamline project management and collaborative database creation?](https://www.g2.com/discussions/how-are-companies-using-airtable-to-streamline-project-management-and-collaborative-database-creation) - 1 comment
- [What is Airtable used for?](https://www.g2.com/discussions/airtable-what-is-airtable-used-for) - 7 comments, 2 upvotes
- [How much does Airtable enterprise cost?](https://www.g2.com/discussions/how-much-does-airtable-enterprise-cost) - 4 comments, 1 upvote
- [Is Airtable Pro worth?](https://www.g2.com/discussions/is-airtable-pro-worth) - 2 comments, 1 upvote
- [Is there a free version of Airtable?](https://www.g2.com/discussions/is-there-a-free-version-of-airtable) - 3 comments

### [Glia](https://www.g2.com/products/glia/reviews)

Glia is the No. 1 platform for intelligent banking interactions, providing an AI workforce purpose-built for the banking industry — and the only one with a zero-hallucination and prompt injection guarantee for customer and member AI. Trusted by over 700 financial institutions, Glia’s ChannelLess® architecture eliminates the friction of traditional support by unifying voice, digital and AI into a single efficient foundation. With 1,000+ pre-built banking goals and seamless human-to-AI handoffs, we help institutions slash operational costs and abandonment rates while accelerating growth in loans and deposits. Our mission is to help build thriving communities, ensuring that every banking interaction — AI or human — builds lasting trust and measurable value. Learn more at glia.com.

**Average Rating:** 4.8/5.0

**Total Reviews:** 86

#### How Do G2 Users Rate Glia?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Glia?

- **Seller:** [Glia](https://www.g2.com/sellers/glia)
- **Company Website:** www.glia.com
- **Year Founded:** 2012
- **HQ Location:** New York, New York
- **Twitter:** @GliaInc  
1,471 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c40dd69f0034842e0426fc1e970021f5662ed97302bcd912d3d928168852805&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2687116%2F&secure%5Burl_type%5D=linkedin_company_website)  
468 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Banking, Financial Services
- **Company Size:** 67% Medium, 17% Small

#### What Do G2 Reviewers Say About Glia?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive customer support** from Glia, enhancing their experience and smooth operations.
- Users value the **exceptional customer support** of Glia, making implementation and usage seamless and efficient.
- Users praise the **ease of use** of Glia, enabling seamless implementation and effective customer support for enhanced experiences.
- Users value Glia's **efficiency** in streamlining service processes, allowing for quicker resolutions and improved member satisfaction.
- Users rave about Glia's **exceptional support and feature richness** , enhancing the overall member experience seamlessly.

##### Cons

- Users express a desire for **missing features** like better insights and detailed reporting in Glia's virtual assistant.
- Users face **integration issues** with Glia, struggling to incorporate it smoothly with existing systems and software.
- Users express frustration over the **limited feature of media type selection** that complicates using Glia effectively.
- Users experience **poor customer support** , often facing generic responses that don't adequately address their inquiries or issues.
- Users feel that **reporting could be improved** with better scheduling and data integrity to enhance functionality.

#### What Are Recent G2 Reviews of Glia?

**["Seamless Channel Switching, Unmatched Support"](https://www.g2.com/survey_responses/glia-review-11801729)**

**Rating:** 5.0/5.0 stars

_— Silvio E._

[Read full review](https://www.g2.com/survey_responses/glia-review-11801729)

**["Seamless Setup, Enhances Workflow Significantly"](https://www.g2.com/survey_responses/glia-review-11814799)**

**Rating:** 5.0/5.0 stars

_— Kimberly B._

[Read full review](https://www.g2.com/survey_responses/glia-review-11814799)

#### What Are G2 Users Discussing About Glia?

- [What is Glia used for?](https://www.g2.com/discussions/what-is-glia-used-for) - 1 comment

### [Retell AI](https://www.g2.com/products/retell-ai/reviews)

Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2,612

#### How Do G2 Users Rate Retell AI?

- **Personalization:** 8.5/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 8.5/10 (Category avg: 8.8/10)
- **Route To Human:** 8.8/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Retell AI?

- **Seller:** [Retell AI](https://www.g2.com/sellers/retell-ai)
- **Company Website:** www.retellai.com
- **Year Founded:** 2023
- **HQ Location:** Palo Alto, US
- **Twitter:** @retellai  
3,181 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c72ae3fc448e271685ec93ce82d98c46cf398f2e1826b4c72bfcdcac1dfc471&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fretellai%2F&secure%5Burl_type%5D=linkedin_company_website)  
121 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 3% Small, 0% Medium

#### What Do G2 Reviewers Say About Retell AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Retell AI enhances their workflow with simple prompts and integration.
- Users appreciate the **ease of use and smooth functionality** of Retell AI, making it accessible for everyone.
- Users appreciate the **straightforward interface** of Retell AI, finding it quick and easy to learn and use.
- Users highlight the **ease of integrations** , appreciating how intuitively they can connect with third-party services.
- Users appreciate the **simple and clean UI** of Retell AI, making it easy for anyone to create voice agents.

##### Cons

- Users feel the need for **missing features** like diverse voices, native CRM integrations, and more SIP trunking options.
- Users feel Retell AI is **expensive** compared to alternatives, particularly feeling the cost for testing is excessive.
- Users find the **steep learning curve** challenging, though support is available to ease the process.
- Users find the **limited features** of Retell AI hinder functionality, necessitating reliance on additional tools for testing.
- Users experience **poor understanding** of conversation types, leading to misaligned interactions and increased manual tuning efforts.

#### What Are Recent G2 Reviews of Retell AI?

**["Property Management Made Easy!"](https://www.g2.com/survey_responses/retell-ai-review-13024552)**

**Rating:** 5.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/retell-ai-review-13024552)

**["Polished UX for Building Autonomous AI Call Agents with Twilio & Telnyx Integrations"](https://www.g2.com/survey_responses/retell-ai-review-12722058)**

**Rating:** 5.0/5.0 stars

_— Rishav K._

[Read full review](https://www.g2.com/survey_responses/retell-ai-review-12722058)

### [Bizagi](https://www.g2.com/products/bizagi/reviews)

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready. Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental. Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer. Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used. Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects. With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual. For more information, visit bizagi.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 305

#### How Do G2 Users Rate Bizagi?

- **Personalization:** 10.0/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 10.0/10 (Category avg: 8.8/10)
- **Route To Human:** 9.3/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Bizagi?

- **Seller:** [Bizagi](https://www.g2.com/sellers/bizagi)
- **Company Website:** www.bizagi.com
- **Year Founded:** 1989
- **HQ Location:** 1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102
- **Twitter:** @bizagi  
5,749 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e72f2459fe490a9e6356113fc4055c4114d399f35bd432267b1b2043a55d0a1e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2652230%2F&secure%5Burl_type%5D=linkedin_company_website)  
440 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** SDET, Business Analyst
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 45% Medium, 28% Large

#### What Do G2 Reviewers Say About Bizagi?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **intuitive and user-friendly interface** of Bizagi, simplifying process modeling and automation effortlessly.
- Users value the **process automation** features of Bizagi, significantly enhancing efficiency and customer satisfaction.
- Users appreciate the **effective automation tools** of Bizagi, enhancing IT processes and delivering improved business outcomes.
- Users appreciate the **efficiency** of Bizagi, noting reduced costs and faster processes enhancing customer satisfaction.
- Users appreciate the **automated workflows** in Bizagi, enhancing efficiency and simplifying complex processes with user-friendly design.

##### Cons

- Users find the **lack of pre-defined templates** in Bizagi a significant barrier to effectively utilizing its features.
- Users report **performance issues** with Bizagi, particularly when managing large workflows and requiring higher system specifications.
- Users experience **slow performance** during complex processes and with large workflows, requiring higher system specifications.
- Users struggle with the **learning curve** in Bizagi, particularly for complex tasks and troubleshooting without technical support.
- Users note the **complexity** of using Bizagi, requiring significant technical skills for effective implementation and management.

#### What Are Recent G2 Reviews of Bizagi?

**["Bizagi Suite: Accelerating Process Automation with Low-Code Development"](https://www.g2.com/survey_responses/bizagi-review-13050818)**

**Rating:** 4.5/5.0 stars

_— uday t._

[Read full review](https://www.g2.com/survey_responses/bizagi-review-13050818)

**["Bizagi Bridges Business and IT with Powerful BPMN 2.0 Low-Code Automation"](https://www.g2.com/survey_responses/bizagi-review-13134111)**

**Rating:** 5.0/5.0 stars

_— Duarte D._

[Read full review](https://www.g2.com/survey_responses/bizagi-review-13134111)

#### What Are G2 Users Discussing About Bizagi?

- [Is bizagi open source?](https://www.g2.com/discussions/is-bizagi-open-source)
- [What is bizagi engine?](https://www.g2.com/discussions/what-is-bizagi-engine)
- [What is bizagi studio used for?](https://www.g2.com/discussions/what-is-bizagi-studio-used-for)

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