Rental Software

My biggest frustration with Hostaway is that, for as comprehensive as the platform is, it is not always intuitive or user-friendly—especially when it comes to the financial side. The financial settings and reporting can be complicated and difficult to navigate, and I’ve experienced discrepancies in how information and fees flow between Hostaway and the individual booking platforms. There is definitely a learning curve, and I would love to see the financial tools simplified and made more transparent. Review collected by and hosted on G2.com.

One of the biggest ways Hostaway makes my life easier is through its integration with Safely for damage protection. If there’s an issue, I can submit a claim without having to chase down the guest or put the owner in the middle of it. The process is straightforward, the claim is handled, and once approved, we’re reimbursed. It takes a potentially stressful situation and makes it incredibly simple—which is a huge benefit when you’re managing multiple properties. Review collected by and hosted on G2.com.

Configuring tiered deposit policies by vehicle category (for example, automatically applying higher security deposits for premium SUVs versus standard economy hatchbacks) still requires our desk staff to manually confirm the deposit amount on the agreement form. If deposit rules could be automatically tied strictly to car classes at the time a reservation is created, it would save a few extra seconds during busy shifts. Review collected by and hosted on G2.com.

We were bleeding revenue through post-trip chargebacks, unrecoverable cosmetic damages, and administrative chaos around returning security deposits. Renters frequently disputed arbitrary charges because previous paper slips didn't clearly outline deductions.

CarCEO solved this by tying the customer's identity, digital agreement, payment breakdown, and return condition records into a single auditable profile. Our deposit dispute rate dropped by over 80%, and our desk managers feel confident knowing that our liability terms and charge justifications are documented in writing. Review collected by and hosted on G2.com.

As with any technology platform, occasional issues may arise following software updates. While every update is thoroughly tested, some features may require minor adjustments once live. Rest assured, our support team is on hand and ready to respond quickly, ensuring any issues are resolved with minimal disruption. Review collected by and hosted on G2.com.

The regular product updates clearly reflect customer feedback, and many of the day-to-day operational challenges we've raised have found their way into new features and improvements. It's refreshing to work with a company that genuinely listens to its customers rather than simply maintaining the status quo. Review collected by and hosted on G2.com.

Honestly, there is nothing that bothers me about Lodgify. If I had to mention something, it would be that the website templates and color options could be a bit more customizable to help my site stand out even more. But overall, it's a solid platform that keeps getting better. Review collected by and hosted on G2.com.

Lodgify solves the challenge of managing and scaling a vacation rental business by providing an all-in-one platform that's easy to use and reliable. It takes the stress out of juggling multiple tools by integrating everything, from website building and booking management to calendar syncing and payment processing, into one seamless system. This has saved me a ton of time and allowed me to focus on growing my business instead of getting bogged down in technical hassles. Plus, with their responsive support and smooth integration, I feel confident that I have a partner who helps me stay competitive and successful. Review collected by and hosted on G2.com.

I wish the analytics page were more user-friendly, easier to understand, and better organized. It would be really helpful to have clear graphs that show how we’re doing over time, and I’d also love AI suggestions on ways we could grow. Review collected by and hosted on G2.com.

We have been using Boostly and their booking software on our website, and they have been decent to work with, except recently when their software stopped working, and we were not getting the bookings because people literally could not book. Having the Guesty booking widget on our website has been an amazing workaround for this issue! Review collected by and hosted on G2.com.

I think Hospitable.com could be improved by adding a feature to temporarily delist a property on a particular booking page like booking.com and then, at a certain point, automatically relist the property. This would allow me to favor a particular property system over another, and as I get closer to a date when it needs to be occupied, it could then offer it to other portfolios. Review collected by and hosted on G2.com.

I use Hospitable.com to manage my short-term rental properties. It centralizes bookings from platforms like Airbnb and Booking.com into one calendar, reducing the need to access multiple websites and simplifying my workflow. Review collected by and hosted on G2.com.

The accounting aspect for service providers still lacks visibility and clarity. Cleaning agents do not have access to a summary dashboard with their completed, uncompleted tasks, and the associated amounts. As a result, they frequently send me invoices that do not always match the RentalReady schedule, which leads to unnecessary manual checks. A dedicated module or better tracking would greatly improve consistency and save everyone time. Review collected by and hosted on G2.com.

RentalReady allows me to solve several recurring issues in my business: managing booking flows, coordinating between owners, travelers, cleaning and maintenance teams, as well as centralizing information. I save time, avoid human errors, have a clear view of schedules, and my travelers automatically receive essential information, which greatly improves my satisfaction rate and overall rating. Review collected by and hosted on G2.com.

Usually when I'm frustrated it's because I don't have permission to do something. That's easily fixed by contacting my supervisor to receive additional permission access. Review collected by and hosted on G2.com.

It makes it easy to keep track of everything related to tenants - there are tabs for payments, repairs, notes, and more! Review collected by and hosted on G2.com.

While Ciirus offers a variety of self-help resources, I often find that they don’t quite get me to the finish line. More often than not, I end up reaching out to a Ciirus rep for guidance—and honestly, that’s where the real value is. Their team is always helpful, knowledgeable, and quick to get me back on track. Review collected by and hosted on G2.com.

One of the biggest benefits for me is having all our reservation information in one place. It makes things so much easier—no more jumping between systems or digging through emails. Ciirus helps keep everything organized and accessible, which saves time and cuts down on mistakes. It’s just a smoother way to manage bookings and guest info. Review collected by and hosted on G2.com.

Reporting and analytics are somewhat limited, and syncing between platforms can occasionally be delayed. Review collected by and hosted on G2.com.

iGMS solves the problem of handling multiple listings across different platforms by bringing everything into one system. Features like automated messaging, unified calendar, and task management reduce workload, improve efficiency, and help maintain a better guest experience. Review collected by and hosted on G2.com.

I find that many features are only available in the premium option. For example, market data as a whole, at the city level for instance, and the creation of clear reports by property or by owner. Review collected by and hosted on G2.com.

Beyond optimizes prices daily based on various factors, which increases revenue and saves time since we no longer need to manage pricing manually. Its ease of use and automation are appreciable. Review collected by and hosted on G2.com.

So far there has not been anything to dislike or complain about. Review collected by and hosted on G2.com.

Great bang for your buck. The features are amazing. I'm not very techy and was able to get everything set up with their guidance. If you feel overwhelmed, just be patient and take it one step at a time and don't hesitate to contact support for guidance. Review collected by and hosted on G2.com.

Streamlining my vacation rental calendar, listing details and everything else across the various vacation rental platforms where I advertise. Review collected by and hosted on G2.com.

I haven’t found anything that I dislike about it yet for my use cases. Review collected by and hosted on G2.com.

I use Wheelhouse to manage short-term rental pricing and demand forecasting, adjusting prices dynamically based on market demand/other variables. Review collected by and hosted on G2.com.

It is not the cheapest PMS in the market. Review collected by and hosted on G2.com.

Even though I have had my property on Airbnb for three years now, when I first listed it as a short-term rental, I initially wanted to list it in multiple places, such as Vrbo and Booking.com. However, managing the different calendars and platforms proved too complicated. Hostfully solves all that and more. I am pleased with Hostfully and how it will help me expose my rental through the different rental aggregators Review collected by and hosted on G2.com.

The main drawback is that Smily can require a significant amount of setup and configuration, particularly when managing a portfolio of properties with different pricing rules, booking conditions and operational processes.

Because the platform offers many features and integrations, some settings are not always immediately intuitive and the learning curve can be quite steep at the beginning. However, the support team is available and responsive, which makes the onboarding process much easier. Review collected by and hosted on G2.com.

Smily helps us centralize the management and distribution of our portfolio of premium holiday rentals across multiple booking channels. It brings reservations, availability, rates, guest information, payments and property-specific booking rules together in one system.

This reduces manual data entry, limits the risk of errors or double bookings, and gives our team a clear overview of the entire portfolio. Its integrations with our pricing, operational and financial tools also help us create more reliable and automated workflows.

The main benefit is scalability: as our agency and property portfolio continue to grow, Smily allows us to handle more reservations without increasing the administrative workload at the same pace, while maintaining a consistent level of service for both guests and property owners. Review collected by and hosted on G2.com.

While Hosthub offers many valuable features, there are a few areas where I believe there is room for improvement:

Enhanced Integration Options: It would be beneficial if Hosthub could expand its integration capabilities with other third-party services commonly used in the short-term rental industry. This could include integrations with popular channel managers, smart home automation systems, or dynamic pricing tools. Such integrations would provide users with more flexibility and streamline their overall operations.

Customization Options: Offering more customization options within the platform would be helpful. Users may have unique branding needs or specific workflows they prefer to follow. By allowing more customization in terms of property listings, booking settings, and reporting formats, Hosthub could cater to a broader range of user preferences and business requirements.

Mobile App: While Hosthub's web interface is user-friendly, having a dedicated mobile app would further enhance convenience and accessibility. A mobile app would enable users to manage their properties and respond to guest inquiries on the go, providing greater flexibility and responsiveness.

Expanded Customer Support: While Hosthub likely offers customer support, expanding the available support channels (such as live chat or phone support) and extending support hours could improve the overall customer experience. Timely and responsive assistance can be crucial when users encounter urgent issues or have pressing questions.

These suggestions aim to enhance the already strong foundation of Hosthub and provide users with even more comprehensive and tailored solutions for their short-term rental management needs. Review collected by and hosted on G2.com.

Hosthub solves several problems commonly faced by property owners and managers in the short-term rental industry, and these solutions directly benefit users like you. Here are some key problems Hosthub addresses and how they provide benefits:

Streamlining Property Management: Hosthub simplifies the complex process of managing short-term rentals. It centralizes all property management tasks, including listing creation, availability management, and reservation handling, into one platform. This streamlines operations, saves time, and reduces the administrative burden on property owners and managers.

Efficient Booking Management: Hosthub's booking management system automates and organizes the entire booking process. It enables users to handle reservations, update availability calendars, and communicate with guests seamlessly. This efficient booking management ensures a smooth and hassle-free experience for both hosts and guests, leading to increased guest satisfaction and positive reviews.

Maximizing Revenue Potential: With Hosthub's robust reporting and analytics tools, users can gain valuable insights into their short-term rental business. These insights include booking patterns, revenue performance, and occupancy rates. By leveraging this data, users can make informed decisions, adjust pricing strategies, and optimize their revenue potential.

Enhanced Guest Communication: Hosthub's integrated messaging system facilitates effective communication with guests. Users can promptly respond to inquiries, provide important information, and address guest concerns. By maintaining clear and efficient communication, hosts can enhance the guest experience, build trust, and increase the likelihood of positive reviews and repeat bookings.

Simplified Administrative Tasks: Hosthub automates various administrative tasks, such as generating financial reports, managing guest reviews, and handling payment processing. By reducing manual efforts and automating routine tasks, users can focus more on delivering exceptional guest experiences and growing their short-term rental business. Review collected by and hosted on G2.com.

I dont have any issue right now, but as I said, any problem is solved by the chat 24/7 very quickly. Review collected by and hosted on G2.com.

I use Hostify to manage everything as a channel manager, handle owner reporting, and organize tasks for cleaning and maintenance staff. The AI bot helps me reply 24/7, saving us time, while the reporting module reduces work hours and gives me accurate reservation info. Review collected by and hosted on G2.com.

Nothing so far, but we are expecting to see more automation. Review collected by and hosted on G2.com.

100% Review collected by and hosted on G2.com.

We began to have more confidence in this service because there is no uncertainty about paperwork, different programs, and different tasks and who is responsible for them with this service. All vehicles are connected to the system can be rented online at a fixed price, with all vehicle parameters provided. Review collected by and hosted on G2.com.

The down side is that due to our market in the vacation rental industry we have more shoulder seasons and it would be very helpful and suite is better if they had customizable base and minimum rates by date/season. Review collected by and hosted on G2.com.

Price Labs is solving is saving us time from having to adjust rates, instead it's automated. They offer many tools along with this which gives us market insights and description/Airbnb suggestions to improve our lsitings. Review collected by and hosted on G2.com.

At this time we don't have anything notable to write regarding dislikes. We are eager to continue learning how ResNexus can support our seasonal camping and glamping rentals at Blue Mountain Resort. One thing that might be helpful for our situation would be an embed tool rather than a link to the booking engine. Review collected by and hosted on G2.com.

I would highly recommend ResNexus especially if you feel the products you are offering might be slightly complicated or "different" than your traditional hotel room set up. Their customer service team is incredible at making the system work for you and beyond. Review collected by and hosted on G2.com.

Primarily, we needed an easy way for guests to book a stay with us - and an easy way for our employees to know who was coming, when, where they were staying, for how long, etc. This solves all of these issues. It has added the functionality of improving our internal communication to housekeeping staff, security staff, etc. We are excited to utilize the texting feature for more upselling to guests who are on site - letting them know about yoga classes or specials at our restaurants. The ability to email welcome emails, thank you emails as well as text messaging prior to and after check in will really help the property as a whole run smoother. It will give a central point of contact for guests that will be accessible to them throughout their stay. Review collected by and hosted on G2.com.