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Remote support software for IT Pros. XP/Vista/7/8/RT. View & Control any PC or Mac through firewalls from anywhere.

OTRS is a comprehensive service management suite designed to streamline customer service operations by organizing and automating communication processes. It enables businesses to efficiently handle customer inquiries, support requests, and internal communications through a centralized platform. With its user-friendly web interface, OTRS ensures seamless ticket management, workflow automation, and multi-channel communication, including email, phone, and chat. This flexibility allows service teams to deliver timely and consistent support, enhancing overall customer satisfaction. Key Features and Functionality: - Ticket Management: Organizes and prioritizes customer inquiries to prevent requests from being lost, ensuring efficient tracking and resolution. - Workflow Automation: Automates repetitive tasks and processes, reducing manual effort and minimizing errors. - Multi-Channel Communication: Supports various communication channels, including email, phone, chat, and web forms, allowing customers to reach out through their preferred methods. - Customer Self-Service Portal: Provides customers with online access to submit requests, track their status, and access a knowledge base for self-help resources. - Reporting and Analytics: Offers robust reporting tools to monitor service performance, track key performance indicators (KPIs), and make data-driven decisions. - Customization and Integration: Allows for extensive customization to align with specific business needs and integrates seamlessly with existing systems like CRM and project management tools. Primary Value and Solutions Provided: OTRS enhances customer service quality by structuring communication and automating workflows, leading to faster response times and increased customer satisfaction. By centralizing all customer interactions and support processes, it ensures that no inquiry is overlooked, and service teams can manage their tasks more effectively. The self-service portal empowers customers to find solutions independently, reducing the volume of incoming requests and allowing agents to focus on more complex issues. Additionally, the comprehensive reporting capabilities enable businesses to monitor performance, identify areas for improvement, and make informed decisions to optimize their service operations.

WorkMotion is a global HR platform enabling companies to hire & onboard employees internationally without a local branch. We manage payroll, social benefits, and taxes - 100% legally compliant. We offer you comprehensive PEO services with just a push of a button. Concentrate on growing the company, and we will take care of everything else.

Viewabo remote visual support software empowers customer support personnel who face complex assembly, troubleshooting, operations to faster diagnose and easier resolve issues than traditional support methods. Viewabo lets support reps request access to customers' smartphone cameras without downloading an app, customers can share a live-streamed video session of their issues. It helps decrease back-and-forth emails and calls, reduce resolution times, and prevent lost businesses with just one link.

The CATT claims system takes the complexity out of claim adjudication and transaction management. Easy to install and easy to configure. It offers straight-forward screens, for Enrollment, Claims, Claim Status, Remittance and Eligibility processes that include command-line calls from web interfaces or internal support. Use any database on the back-end that you want: Oracle, SQL Server, etc. It is also tailored to work with Silo Bay, a Transaction Management System that is changing the way support is handled in the healthcare market by adding advanced indexing to create faster support responses to providers, and for quicker problem-identification and resolution. Consulting services are offered. Code-source sales are also offered at competitive pricing for those who chose an OTS solution or for those that want to internalize their own customization.

When world-class customer service meets award-winning HCM cloud technology, you'll get the business results you want while creating the experience your employees deserve. That's why we chose to become an isolved Network Partner and utilize isolved People Cloud as our end-to-end Human Capital Management platform for our clients. When you choose isolved by Payroll Network, you'll enjoy: ✅ Strategic, Cloud-based HCM Technology Simple, fast information that delivers the outcomes you need to transform your organization. - Make HCM a strategic function, using accurate workforce insights and reports to improve organizational efficiency and profitability. - Influence business decisions and quickly demonstrate ROI through measurable data and insightful reports. - Access reporting and analytical tools that are easy to use and understand, even for data and analytics novices. - Eliminate redundant data and improve efficiency with a solution that enables you to focus on strategic efforts that positively impact the organization. - Simple, transparent subscription pricing aligns investment and business metrics (per employee, per month) to help you demonstrate rapid value and determine ROI. ✅ Modern, Powerful, Complete Employee Lifecycle Management: A connected solution that aligns with the employee journey—from start to finish. - Experience enterprise-level functionality that's tuned to your organization to help simplify your HR processes from end to end. - Eliminate errors and inefficiencies with an intelligently connected platform that delivers a "single source of truth" for employee information—rather than cloning data across multiple databases. - Access a rich internal and third-party marketplace that connects to existing systems and data as your needs evolve. - Provide employees with an easy-to-use, consumer-grade technology that they’ll be excited to engage with–while boosting productivity. ✅ A Robust, Enjoyable Employee Experience: A culture of collaboration and growth starts with a positive employee experience. - Get tools that enable collaboration and immediate feedback, and keep employees informed and empowered. - Better leverage talent to increase productivity and performance by using workstreams that align with organizational needs. - Foster a collaborative, positive, and purposeful culture and allow employees to see the impact of their work with fast feedback and peer-to-peer collaboration tools. - Meet employees where they are with consumer-grade technology and mobile-first experiences. - Retain your best talent and reduce employee turnover and associated costs by increasing employee satisfaction through rewards, encouragement, and connection tools. ✅ Proactive Compliance: Nimble software that rapidly evolves with your organization—and the industry. - Reduce liabilities through immediate reporting on taxes, compliance, benefits eligibility, and more. - Receive regular platform and product updates to pivot your organization when the industry shifts. - Speak with industry experts who monitor evolving regulatory changes and are available to provide quick and personalized compliance guidance. - Easily run reports pre-formatted to meet compliance or government requirements. We know that an easy-to-use payroll and HR platform that you can trust is critical for your business. Take the next step and contact our team today, and let's see if we're the perfect payroll and HR partner for your business. Together, we'll get you the business results you want — without sacrificing experience or peace of mind. Chat soon!

Streem is the top choice for companies committed to providing an exceptional customer experience, improved team communication, and with the desire to shape the future of their industry.

The foundation your business needs. You have a company to run. Justworks provides a solid foundation for your business to grow and thrive.

From end users to support representatives to managers, iSupport meets your needs.

TruGrid simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS) and includes fully-integrated security and cloud scalability.

HySecure enables users working from any network be it trusted LAN or untrusted WAN or internet or mobile network to securely access corporate resources. HySecure's SPAN technology make secure access a simple, fast deployment without requiring any network changes. The User can get onto a browser, desktop client or mobile apps and start accessing the applications without requiring any configuration on the devices.

Radmin allows establishing a secure connection between computers over the internet as if they were connected over a LAN.

Rivermate hires your remote employees on your behalf. Let us manage your foreign payroll, benefits, taxes and compliance, so you can focus on growing your business. Supporting more than 150+ countries - all from a single dashboard.

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

Recruiteze is a Simple, Modern and Responsive Recruitment Software for Businesses and Staffing Agencies. Our other product iReformat is an Automated Resume Formatting Service for Recruitment Industry.

Workiva (NYSE:WK) Wdesk is a cloud-based productivity platform for enterprises that collect, link, report, and analyze business data with control and accountability.

Luma Health is your Total Patient Engagement Platform that helps maximize outcomes across the entire patient journey.

Acquire is a customer communication platform. It automates sales and support questions for instant responses. Co-browsing, video/voice calls, and customer profiles are all tools provided for easy sales support.

Free remote desktop software.

At TREMGroup, our extensive experience in serving esteemed real estate brands positions us as experts in implementing essential systems and procedures for building a robust digital presence and thriving within local luxury markets. With a focus on award-winning real estate website design, we craft captivating digital experiences that elevate your brand's online presence and set you apart from the competition. Our in-house development of innovative IDX technology ensures that your real estate brand has access to cutting-edge tools to drive success in the digital landscape. Specializing in strategic marketing and lead generation, our proven digital marketing programs consistently deliver exceptional results, helping you reach your target audience effectively. As luxury market digital branding experts, our unwavering industry focus provides us with deep insights into the unique needs and preferences of high-end clientele. With over a decade of niche experience in real estate, we offer tailored solutions backed by unique expertise to meet the specific requirements of luxury brands. At TREMGroup, we prioritize results and offer outcome-driven services designed to fuel your business growth and success in the digital realm.