# Radmin Reviews **Vendor:** Famatech **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.4/5.0 **Total Reviews:** 13 ## About Radmin Radmin is one of the most secure and reliable remote access software products today. It’s been chosen by over 100,000 companies worldwide for remote tech support to employees. Governments and military, technology experts, and financial organizations rely on their vast capabilities. Radmin is a must-have tool for every IT Professional. ## Radmin Pros & Cons **What users like:** - Users benefit from the **fast remote connection speed** of Radmin, enabling quicker work on client computers. (1 reviews) **What users dislike:** - Users find the **setup process confusing** , leading to difficulties in getting started with Radmin. (1 reviews) ## Radmin Reviews ### 1. Fast Remote Connection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Radmin?** Speed of the remote connection allows me to work more quickly when logged into a customers computer. **What do you dislike about Radmin?** For several customers the setup was too confusing. **What problems is Radmin solving and how is that benefiting you?** Allowing me to work remotely. ### 2. Radmin **Rating:** 4.0/5.0 stars **Reviewed by:** Suman M. | System Administrator /Network, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Radmin?** Remote access both as server side and viewer side **What do you dislike about Radmin?** frequently crash in the production side **What problems is Radmin solving and how is that benefiting you?** remote access ### 3. Excellent remote session tool with file transfer support **Rating:** 5.0/5.0 stars **Reviewed by:** Micha F. | Operational Technology Security Analyst, Machinery, Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Radmin?** User friendly, easy to install and I love the session record, session transfer and file sharing. **What do you dislike about Radmin?** There is actually no feature of this software that I don't like, I'm actually very satisfied. **What problems is Radmin solving and how is that benefiting you?** Far off IT support is consistently accessible at whatever point an IT issues emerges. ### 4. Multiple User Remote Control Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Serdar S. | System Security Engineer II, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2023 **What do you like best about Radmin?** It allows 2 users to remotely control their systems simultaneously. **What do you dislike about Radmin?** Since radmin only supports Windows operating systems, there is a problem in remotely controlling other operating systems. example macos **What problems is Radmin solving and how is that benefiting you?** File Transfer It provides uninterrupted service thanks to its fast file transfer feature. ### 5. IT support engineer **Rating:** 5.0/5.0 stars **Reviewed by:** Ali Ekrem S. | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Radmin?** Easy to use without login credentials. And access to servers bios easily **What do you dislike about Radmin?** To be honest, there is nothing to complain about it. **What problems is Radmin solving and how is that benefiting you?** Im reaching out to my servers via Radmin in all over the world. ### 6. Radmin Remote Access Software **Rating:** 5.0/5.0 stars **Reviewed by:** Marcia H. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2021 **What do you like best about Radmin?** The connection is very stable and responds quickly. I can manage the systems by IP or computer name. We use it internally across 37 office locations on more than 1500 computers. We control access through Active Directory. We can quickly transfer files when needed and use the Famatech IP Scanner tool on a subnet and then remote to individual computers when required. I have been using Radmin since 1999 and continue to use it. I have managed several IT departments since 1999 and transitioned each company to Radmin. Not only is it easy to use or teach someone to use, but it is easy to manage and deploy. I have used many other remote software packages, and Radmin continues to be my choice. **What do you dislike about Radmin?** We provide support using Radmin to approximately 500 users. Recently, the black screen issue has become a problem with Radmin and a downside to meeting our SLA goals. This problem has become a serious nuisance causing issues for the support team and delays when trying to remote to a user's desktop. **What problems is Radmin solving and how is that benefiting you?** Radmin is an excellent tool for a helpdesk and support technician. It responds quickly, and the chat features help the tech communicate easily with the users. We use Radmin to install software, train someone on how to use the computer or software; troubleshoot and resolve issues, and provide support by operating the remote machine as if we are sitting right there next to the user. The support staff can remote to several devices at once and keep track of their open connections easily. we can also remote to an unattended computer, log in quickly, and perform whatever support is required without having an individual at the remote end to provide access. I believe it is one of the most versatile remote software tools on the market. ### 7. Simple and direct solution to connect to your computers **Rating:** 4.5/5.0 stars **Reviewed by:** Pablo José R. | Single point of contact (SPOC), Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Radmin?** Simple and clear interface. It focus to give you quick acces to others computers. **What do you dislike about Radmin?** Lack of updates and Mac compatibility version. **What problems is Radmin solving and how is that benefiting you?** Keep connect to your computers all over the world. ### 8. Secure Remote access software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Radmin?** Besides remotely accessing, we can easily transfer files through Radmin.Also it has a better user interface when compared to its competitors.The platform is very easy to use and minimalistic. **What do you dislike about Radmin?** It is not supported on mac OS.I found some issues while doing network configuration on internal network connections.They could also use better licensing. **Recommendations to others considering Radmin:** I highly recommend Radmin to others who need a safe and secure remote access software. **What problems is Radmin solving and how is that benefiting you?** I can easily and safely access other computers virtually with its user's permission and easily share files and other datas through Radmin. ### 9. My favourite remote control SW **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2021 **What do you like best about Radmin?** Radmin is cheap, easy to use, can handle multi monitors, has file transfer and remote reboot (worked even when my PC was not responding). I use it every day :) **What do you dislike about Radmin?** I would appreciate to have and Android app too. **What problems is Radmin solving and how is that benefiting you?** As a personal user, I use Radmin for daily connection to my PCs at work. ### 10. Works only for windows clients **Rating:** 2.5/5.0 stars **Reviewed by:** Andrew W. | PC Technician, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Radmin?** It can be a little more user friendly than team viewer or vnc. You get more of the display themes when remoting into the end user's computer. You can also transfer files from one computer to another fairly easily. **What do you dislike about Radmin?** It has a problem when dealing with network configurations on internal network connections. It also could use some support when trying to send commands to a computer. It also doesn't support any other operating systems like Mac OS. They could also use better licensing so when a client is decommissioned, the seat it was taking is returned. **Recommendations to others considering Radmin:** There are a couple of other options, but Teamviewer is fairly easy to set-up on a windows network. **What problems is Radmin solving and how is that benefiting you?** remoting into the end user machine to see what they see and remote into the machine to remotely troubleshoot problems. ### 11. Clean interface, does the job well **Rating:** 4.0/5.0 stars **Reviewed by:** Mark B. | Application Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Radmin?** The tool is very easy to use, and a very clean , minimalist gui. It stores my information from previous visits, so I do not have to re-type it each time **What do you dislike about Radmin?** So far, for what I use it for, I have zero complaints. Some might think the interface is not modern, but I think it looks fine and prefer these older style interfaces. **Recommendations to others considering Radmin:** it seems to work great! **What problems is Radmin solving and how is that benefiting you?** I use it primarily to access a virtual computer setup for a specific software package. This allows us to have many users who can use the same software package ### 12. Good remote access tool..! **Rating:** 5.0/5.0 stars **Reviewed by:** Katiuska S. | Profesional independiente, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2018 **What do you like best about Radmin?** It is a great tool for remote access to equipment, it allows you to take full control of the equipment while you work **What do you dislike about Radmin?** The speed in the connection usually depends on the communication link used between the computers that are connecting **What problems is Radmin solving and how is that benefiting you?** It has allowed me to provide online support to different users ### 13. Great remote access software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2018 **What do you like best about Radmin?** Easy to use remote access software for control and sharing. **What do you dislike about Radmin?** Learning process upon initial use but is very logical to use. **What problems is Radmin solving and how is that benefiting you?** Ability to remotely work and make adjustments to computers. ## Radmin Discussions - [Is radmin fast?](https://www.g2.com/discussions/is-radmin-fast) - [How does radmin VPN Work?](https://www.g2.com/discussions/how-does-radmin-vpn-work) - [Is radmin good?](https://www.g2.com/discussions/is-radmin-good) - [What is the advantage you felt in Radmin compared to its competitors ?](https://www.g2.com/discussions/what-is-the-advantage-you-felt-in-radmin-compared-to-its-competitors) - 1 upvote - [View Radmin pricing details and edition comparison](https://www.g2.com/products/radmin/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+19%3A27%3A51+-0500&secure%5Bsession_id%5D=3206da25-87ed-4236-9c06-29ffafd81137&secure%5Btoken%5D=ca6521c39105aee5d35aa24e8fe6959eccd78cd6b8a5f527599cea3d9173a097&format=llm_user) ## Radmin Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot - Remote Printing **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting ## Top Radmin Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,785 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) - 4.7/5.0 (416 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,067 reviews)