---
title: isolved by PNI•HCM Reviews
meta_title: 'isolved by PNI•HCM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 21 reviews by the users' company size, role or industry to
  find out how isolved by PNI•HCM works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 21
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# isolved by PNI•HCM Reviews
**Vendor:** Payroll Network, Inc. (PNI)  
**Category:** [Payroll Software](https://www.g2.com/categories/payroll)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 21
## About isolved by PNI•HCM
PNI•HCM, Payroll Network, Inc., provides comprehensive HR and payroll technology solutions that employers need to streamline their people operations. We offer best-in-industry partnerships, unmatched customer support, and personalized services tailored to fit each client's needs - from recruitment to retirement. We’ll help you build and maintain experiences your employees actually want at work.



## isolved by PNI•HCM Pros & Cons
**What users like:**

- Users commend the **responsive customer support** of PNI•HCM, noting their professionalism and tailored assistance during challenges. (12 reviews)
- Users love the **ease of use** of isolved by PNI•HCM, simplifying complex HR processes effortlessly. (8 reviews)
- Users commend the **exceptional customer service** of iSolved, noting their helpfulness and responsiveness in addressing needs. (6 reviews)
- Users highlight the **accuracy and efficiency** of Payroll Network, appreciating its tax handling and seamless integrations. (6 reviews)
- Users appreciate the **easy integrations** of isolved, which significantly streamline operations and enhance efficiency. (4 reviews)
- Users value the **seamless integrations** of isolved, enhancing efficiency and simplifying processes across various modules. (4 reviews)
- Response Time (4 reviews)
- Onboarding (3 reviews)
- Users value the **easy access** to iSolved, supported by prompt and relevant trainings from PNI. (2 reviews)
- Users highlight the **efficiency** of iSolved with PNI, praising quick trainings and excellent support for seamless operations. (2 reviews)

**What users dislike:**

- Users find the **limited customization** of isolved frustrating, affecting usability and training across different views. (3 reviews)
- Users often experience **poor customer support** , facing difficulties in reaching representatives when assistance is needed. (3 reviews)
- Users experience a **lack of knowledge** among reps, making it challenging to navigate the iSolved system effectively. (2 reviews)
- Users find the **steep learning curve** of isolved challenging, noting difficulties with system usability and training resources. (2 reviews)
- Users feel a dedicated Account Manager would resolve **Account Management Issues** and enhance overall satisfaction with isolved by PNI•HCM. (1 reviews)
- Users find the **complex reporting** challenging, often requiring additional training and facing rising costs. (1 reviews)
- Users feel the software has a **feature absence** regarding better support for 1099-NEC needs for subcontract labor. (1 reviews)
- High Fees (1 reviews)
- Limited Admin Control (1 reviews)
- Not Intuitive (1 reviews)



- [View isolved by PNI•HCM pricing details and edition comparison](https://www.g2.com/products/isolved-by-pni-hcm/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-22+06%3A08%3A17+-0500&secure%5Bsession_id%5D=7e52994f-0430-4153-ab4c-c13dd5f1b55e&secure%5Btoken%5D=df05681d47a3ed0e21ce9958a353708fc62716cee83610b8da976fe95ad2b07e&format=llm_user)

## isolved by PNI•HCM Features
**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

## Top isolved by PNI•HCM Alternatives
  - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,281 reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,578 reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,998 reviews)