Instant Housecall Reviews & Product Details

No obligation and

No credit card required for 15 days free trail.

256-bit SSL encryption.

Unlimited remote support on demand.

Online payments acceptance.

We can customize the web with our logo. Review collected by and hosted on G2.com.

Reboot and reconnect the customer PC should be made bit faster with lesser clicks. Review collected by and hosted on G2.com.

The product support is what keeps me paying year after year. The software is full-featured and robust, very flexible and customizable, but, best of all, a quick reply to an email question and even a phone number to call when email delays don't cut it. Review collected by and hosted on G2.com.

Wish it was a bit cheaper, but, with the built-in malware tools from D7 and the customizable installer to give to your customers make it better than most. Review collected by and hosted on G2.com.

Ease of use, for the tech and the client -- especially initial setup. Responsive and has all the features I need, plus many more. And great support, on those rare occasions when it's needed. Review collected by and hosted on G2.com.

I have no need for the D7 diagnostic program that is included with the product. Review collected by and hosted on G2.com.

We use this software daily to diagnose and repair customer's computers. It is easy to set up on customer's machines, offers all the functionality we need and most importantly, works when we need it. Product support is great. Review collected by and hosted on G2.com.

I really can't think of any that we don't like about Instant Housecall. Review collected by and hosted on G2.com.

I call this software the Swiss knife that every computer repair or helpdesk should use.

I have been using Instant Housecall since 2006. I could not run my computer repair business without it. First, it’s very easy for your clients to remotely and securely connect you without huge hassle. It’s very easy to install.

Second, it offers lots of useful tools that are built in for the technician.

The company listen to requests and Applies them if the demand is there. In addition, it is very easy to get a hold of customer service.

Highly recommended!!! Review collected by and hosted on G2.com.

Nothing. This is a great tool that every computer repair must use in order to run their business Review collected by and hosted on G2.com.

Ease of use. Unattended access. I Have never experienced an outage of service. Review collected by and hosted on G2.com.

I can think of nothing I don't like about this software. Review collected by and hosted on G2.com.

I like how easy it is for my customers to use. I like how well it works. There is great support. The cost is very reasonable. Review collected by and hosted on G2.com.

Nothing. It just works! I will renew when it's time. Review collected by and hosted on G2.com.

It is convenient. Allows for easy remote repairs. You can chat with the customer while repair is in progress, allows for online payment. Excellent support and tools. Review collected by and hosted on G2.com.

It is highly compatible with Windows but not with MAC.

It is very expensive. Can cost you upto 75$ a month. Review collected by and hosted on G2.com.

It's focused on one thing: support. Too many tools try to do to much. This is a tool I trust because it's unique to our industry and unlikely to be taken advantage of by competitors or scammers. Support is outstanding. . Review collected by and hosted on G2.com.

I'd like per use pricing rather than flat pricing. For months I don't use it as much ,it would be awesome to pay less. It's still cheaper than anything I've compared it to. Review collected by and hosted on G2.com.

Best service around. Recommended to everyone Review collected by and hosted on G2.com.

I didn't dislike anything, smooth integration Review collected by and hosted on G2.com.