# Instant Housecall Reviews **Vendor:** Instant Housecall **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.7/5.0 **Total Reviews:** 10 ## About Instant Housecall Remote support software for IT Pros. XP/Vista/7/8/RT. View & Control any PC or Mac through firewalls from anywhere. ## Instant Housecall Reviews ### 1. Remote support software review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Instant Housecall?** No obligation and No credit card required for 15 days free trail. 256-bit SSL encryption. Unlimited remote support on demand. Online payments acceptance. We can customize the web with our logo. **What do you dislike about Instant Housecall?** Reboot and reconnect the customer PC should be made bit faster with lesser clicks. **What problems is Instant Housecall solving and how is that benefiting you?** They are alternative to other tools like teams and others. It's handy, no pre installation required. It gives ultimate in privacy to the clients even after session ended. ### 2. Great remote software for professionals **Rating:** 4.0/5.0 stars **Reviewed by:** Steve R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2022 **What do you like best about Instant Housecall?** The product support is what keeps me paying year after year. The software is full-featured and robust, very flexible and customizable, but, best of all, a quick reply to an email question and even a phone number to call when email delays don't cut it. **What do you dislike about Instant Housecall?** Wish it was a bit cheaper, but, with the built-in malware tools from D7 and the customizable installer to give to your customers make it better than most. **Recommendations to others considering Instant Housecall:** Try the others, then use Instant Housecall for a few sessions. **What problems is Instant Housecall solving and how is that benefiting you?** Customer support without having to drive to the customer location. This software has let me transition from mostly onsite work to remote support without leaving my office ### 3. My favorite remote-support program **Rating:** 5.0/5.0 stars **Reviewed by:** Ken D. | President **Reviewed Date:** June 03, 2021 **What do you like best about Instant Housecall?** Ease of use, for the tech and the client -- especially initial setup. Responsive and has all the features I need, plus many more. And great support, on those rare occasions when it's needed. **What do you dislike about Instant Housecall?** I have no need for the D7 diagnostic program that is included with the product. **Recommendations to others considering Instant Housecall:** If you have trouble talking a remote user through setting up a remote-support tool, Instant Housecall requires little explanation from you. You simply give the user your personalized URL, they enter it into their browser, and the install happens with very little intervention from the user. You can even send them an email with your personalized URL embedded, and they just click on it to install -- much easier than any other remote-support tool I've used. **What problems is Instant Housecall solving and how is that benefiting you?** More timely response to client requests / needs / problems. Unattended access feature also makes it possible for me to investigate and resolve problems while the client is fast asleep! I also appreciate the ability to show the client how to resolve a problem, by letting them "look over my shoulder" as I fix it. ### 4. Love this software! **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher J. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2021 **What do you like best about Instant Housecall?** We use this software daily to diagnose and repair customer's computers. It is easy to set up on customer's machines, offers all the functionality we need and most importantly, works when we need it. Product support is great. **What do you dislike about Instant Housecall?** I really can't think of any that we don't like about Instant Housecall. **What problems is Instant Housecall solving and how is that benefiting you?** Makes remote computer repair a breeze. ### 5. High quality remote software **Rating:** 5.0/5.0 stars **Reviewed by:** Avi G. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2021 **What do you like best about Instant Housecall?** I call this software the Swiss knife that every computer repair or helpdesk should use. I have been using Instant Housecall since 2006. I could not run my computer repair business without it. First, it’s very easy for your clients to remotely and securely connect you without huge hassle. It’s very easy to install. Second, it offers lots of useful tools that are built in for the technician. The company listen to requests and Applies them if the demand is there. In addition, it is very easy to get a hold of customer service. Highly recommended!!! **What do you dislike about Instant Housecall?** Nothing. This is a great tool that every computer repair must use in order to run their business **Recommendations to others considering Instant Housecall:** Ask from the Instant Housecall for my number to contact me regarding this software. I am using it since 2006, do I need to convince you any further? **What problems is Instant Housecall solving and how is that benefiting you?** Any computer repair or any helpdesk related issue. You can pretty much do anything these days with the software. It saves a company lots of money driving to clients house is for any computer repair. ### 6. Great remote desktop software. **Rating:** 5.0/5.0 stars **Reviewed by:** Dave B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2021 **What do you like best about Instant Housecall?** Ease of use. Unattended access. I Have never experienced an outage of service. **What do you dislike about Instant Housecall?** I can think of nothing I don't like about this software. **What problems is Instant Housecall solving and how is that benefiting you?** We repair computers remotely rather than having to lead people through the steps over the phone. It is also great for unattended access to the servers we maintain. ### 7. Great remote support software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Instant Housecall?** I like how easy it is for my customers to use. I like how well it works. There is great support. The cost is very reasonable. **What do you dislike about Instant Housecall?** Nothing. It just works! I will renew when it's time. **Recommendations to others considering Instant Housecall:** If you do remote support of computer systems this is a great software package to use. **What problems is Instant Housecall solving and how is that benefiting you?** I do remote computer support for hundreds of my customers. It has saved my business. ### 8. remote technical customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Sakshie A. | Research assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2020 **What do you like best about Instant Housecall?** It is convenient. Allows for easy remote repairs. You can chat with the customer while repair is in progress, allows for online payment. Excellent support and tools. **What do you dislike about Instant Housecall?** It is highly compatible with Windows but not with MAC. It is very expensive. Can cost you upto 75$ a month. **Recommendations to others considering Instant Housecall:** Its definitely a great software, with great support but it can be expensive so if you are new to using remote support, consider cheaper options like zoho assist. **What problems is Instant Housecall solving and how is that benefiting you?** Remote support for software difficulties on Windows and MAC. Remote support to teach and walk through use of and troubleshoot software. ### 9. Great Support, Small Businesses Like My Own **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2018 **What do you like best about Instant Housecall?** It's focused on one thing: support. Too many tools try to do to much. This is a tool I trust because it's unique to our industry and unlikely to be taken advantage of by competitors or scammers. Support is outstanding. . **What do you dislike about Instant Housecall?** I'd like per use pricing rather than flat pricing. For months I don't use it as much ,it would be awesome to pay less. It's still cheaper than anything I've compared it to. **Recommendations to others considering Instant Housecall:** Try contacting support. It's incredible. Corey is amazing. I love the fact I'm not in some kind of support queue talking with 12 people. He's the owner and does support directly,. **What problems is Instant Housecall solving and how is that benefiting you?** Remote access to clients running Macs and PCs. ### 10. Quick, fast and professional **Rating:** 5.0/5.0 stars **Reviewed by:** Hiram B. | Strategic Eligibility Sales Specialist, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Instant Housecall?** Best service around. Recommended to everyone **What do you dislike about Instant Housecall?** I didn't dislike anything, smooth integration **What problems is Instant Housecall solving and how is that benefiting you?** Quick solutions to my needs ## Instant Housecall Discussions - [What is Instant Housecall used for?](https://www.g2.com/discussions/what-is-instant-housecall-used-for) - [View Instant Housecall pricing details and edition comparison](https://www.g2.com/products/instant-housecall/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+00%3A02%3A46+-0500&secure%5Bsession_id%5D=970645ef-d5a9-4f18-a5fa-215975a764a6&secure%5Btoken%5D=6ccbcc804c367d21401e9a900ae721ab1afb4160d7eac6df0e28ebb63a5ebb5b&format=llm_user) ## Instant Housecall Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot - Remote Printing **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top Instant Housecall Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,791 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - 4.7/5.0 (664 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - 4.8/5.0 (502 reviews)