---
title: Remote Desktop Service Reviews
meta_title: 'Remote Desktop Service Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 13 reviews by the users' company size, role or industry to
  find out how Remote Desktop Service works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 13
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---


# Remote Desktop Service Reviews
**Vendor:** TruGrid  
**Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 13
## About Remote Desktop Service
TruGrid simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS) and includes fully-integrated security and cloud scalability.





## Remote Desktop Service Discussions
  - [How does RDP software work?](https://www.g2.com/discussions/how-does-rdp-software-work)
  - [What is Remote Desktop services used for?](https://www.g2.com/discussions/what-is-remote-desktop-services-used-for)
  - [What are the features of remote access?](https://www.g2.com/discussions/remote-desktop-service-what-are-the-features-of-remote-access)
  - [What is Remote Desktop features?](https://www.g2.com/discussions/what-is-remote-desktop-features)

- [View Remote Desktop Service pricing details and edition comparison](https://www.g2.com/products/remote-desktop-service/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-15+08%3A32%3A20+-0500&secure%5Bsession_id%5D=8eb41060-21b4-48d4-b299-c6482266b4f3&secure%5Btoken%5D=f5d88634effa058b7caf66fa4cbc18f08a8dfb41f541bab0953fe9a38ef6fa0b&format=llm_user)

## Remote Desktop Service Features
**Administration**
- Usage Information
- Active Directory Integration
- Diagnostics
- Session Recording
- Session Transfer
- Unattended Access
- File Sharing
- Screen Sharing
- File Transfer
- Third-Party Integrations

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Applications Management
- Remote Access/Control
- Communication Management
- Multiple Monitor Access

**Security**
- Remote Wipe
- Device Management
- Device Enrollment
- Compliance Management
- Remote Monitoring & Management
- File Management
- Meeting Management
- Print Management
- User Management

**Additional Functionality**
- Role-Based Permissions
- Chat/Messaging
- Whiteboard
- AI Copilot
- API
- Two-Factor Authentication
- Reporting & Statistics
- Secure Data Storage
- Customizable Branding
- Reporting/Analytics
- Remote Printing
- Server Monitoring
- Activity Dashboard
- Real-Time Notifications
- Desktop Virtualization
- Access Controls/Permissions
- Real-Time Monitoring
- Activity Tracking
- Remote Update/Installation
- Event Logs
- Performance Metrics
- Secure Login
- Monitoring
- Real-Time Data
- Uptime Reporting
- Live Chat
- Generative AI
- Collaboration Tools
- Authentication
- Real-Time Chat
- Diagnostics Tools
- Summary Reports
- Drag & Drop
- Multiple User Accounts
- Troubleshooting
- Real-Time Updates

## Top Remote Desktop Service Alternatives
  - [Parsec](https://www.g2.com/products/parsec/reviews) - 4.7/5.0 (26 reviews)
  - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,082 reviews)
  - [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) - 4.1/5.0 (14 reviews)