Splashtop Autonomous Endpoint Management (AEM) is a comprehensive solution designed to enhance IT operations by automating endpoint management tasks, thereby improving security and operational efficiency. It provides IT teams and Managed Service Providers (MSPs) with the tools to remotely configure devices, enforce security policies, and streamline operations across distributed environments. Key Features and Functionality: - Device Configuration: Remotely set up Wi-Fi, firewall, proxy, screen-
Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs.
HCL Digital Experience accelerates digital content development and deployment across various web and mobile channels. This comprehensive web management system lets you create, manage and publish content for different audiences. With advanced personalization, rapid site deployment, mobile and social mobile tools, IBM Web Content Manager helps you deliver the right information to the right audience. Easy integration with multiple systems speeds up development and delivery time. Deliver and manage
Cut your support tickets by over 50% overnight, and spend more time on customer success. Add your AI assistant to your website or email inbox and let it respond (trained on all your company’s knowledge, automatically updated) to all the generic questions your team gets, instantly, 24/7, handing over to a human when necessary. Improve your customer retention by giving faster responses, helping users better use and engage with your product. See what users are asking about your product and business
GTB Technologies' Data Loss Prevention (DLP) solution is a comprehensive platform designed to safeguard sensitive data across various environments, including on-premises systems, endpoints, and cloud services. Leveraging proprietary data fingerprinting technology, it accurately identifies and classifies both structured and unstructured data in real-time, ensuring robust protection against data breaches, insider threats, and unauthorized data exfiltration. Key Features and Functionality: - Accu
Sentiment analytics and auto-categorization based on what matters for your industry. Millions of Wootric survey responses pre-train our proprietary algorithms, and “human in the loop” team reviews output so you get quality insights.
SAP Global Trade Services is a comprehensive solution designed to automate and streamline global trade compliance processes. By centralizing trade management, it enables businesses to control costs, reduce the risk of penalties and fines, and expedite customs clearance. GTS integrates seamlessly with core logistics and financial processes, providing a unified platform for managing international trade operations. Key Features and Functionality: - Sanctioned Party List Screening: Automatically
Embark Safety's MVR Monitoring is a comprehensive driver license monitoring service designed to enhance fleet safety and compliance. By continuously connecting to state DMVs, it provides near real-time alerts on changes in employees' driving records, including new violations, DUIs, and license suspensions. This proactive approach enables organizations to promptly address potential risks, ensuring that only qualified drivers operate company vehicles. Key Features and Functionality: - Continuous
Atlassian Atlas was a teamwork directory designed to enhance team communication and alignment by connecting the dots across teams, their applications, and work, regardless of where it occurred. It provided a shared language for teams to clarify their objectives and responsibilities, ensuring full visibility into project ownership and team involvement. Stakeholders could easily access detailed information, track work progress, and stay updated on status changes, deadlines, and contributors. Key
Amazon Keyspaces (for Apache Cassandra is a fully managed, serverless database service that enables users to run Cassandra workloads on AWS without the operational overhead of managing infrastructure. It offers seamless compatibility with existing Cassandra applications and tools, allowing for easy migration and scaling of workloads. With automatic scaling, high availability, and built-in security features, Amazon Keyspaces provides consistent, single-digit-millisecond response times at virtuall
We provide the most effective security & compliance solutions to respond to cyber attacks in every channel including email, web, the cloud, and social media
Alexa for Business is a service that enables organizations to integrate Alexa, Amazon's voice assistant, into their workplace environments. It provides tools for deploying and managing Alexa-enabled devices, users, and skills at scale, enhancing productivity and streamlining operations. Key Features and Functionality: - Meeting Room Management: Simplifies conference room experiences by allowing voice-activated control of meetings and equipment. Employees can start meetings with commands like "
Wisor.AI is a cutting-edge freight automation platform designed to help freight forwarders win more shipments, optimize margins, and enhance customer service. By leveraging AI-powered instant quotations, Wisor.AI eliminates the manual process of sourcing and comparing rates across air, sea, and land transport. Freight forwarders using Wisor.AI experience a 35% average increase in shipments while reducing time spent on rate comparison. The platform also offers automated responses to offline quote
Our helpful software makes it easy for your service desk team to log jobs and allocate engineers based on skill sets, customer SLAs, and response times.
Judgify is a cloud-based awards management platform designed to streamline the organization of awards, contests, and competitions online. It offers a comprehensive suite of tools that facilitate every aspect of the awards process, from planning and submissions to judging and reporting. With its user-friendly interface and customizable features, Judgify caters to a diverse range of events, ensuring a seamless and efficient experience for organizers, judges, and participants alike. Key Features
Intergraph Planning & Response is an application for managing major incidents and events. It integrates and coordinates resources, procedures, and communications for individual agencies or across jurisdictions and tiers of command.
LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. - Customizable HelpCenter with Articles & FAQ for Self Service; - HelpWidget with automatic replies, to reduce the number of incoming requests; - Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues; - Canned Responses/ Mac
Never miss a lead. Deliver the best support. Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Use Charla intuitive Agents Dashboards to quickly respond to customers when it matters the most. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge base articles.