SAP Global Trade Services Reviews & Product Details

SAP Global Trade Services (GTS) is an enterprise-grade platform that centralizes, automates, and manages all international trade processes to accelerate cross-border supply chain operations. GTS provides a single repository for compliance and customs data, significantly reducing the risk of penalties, fines, and shipping delays. The solution covers crucial areas including Sanctioned Party List (SPL) Screening, Export and Import Control, Customs Management (electronic filing), and Trade Preference Management (determining rules of origin). By integrating in real time with core ERP and logistics systems, SAP GTS ensures every transaction adheres to global regulations, transforming complex trade management into a strategic, auditable advantage.

Product Website

Seller

SAP

Discussions

SAP Global Trade Services Community

Languages Supported

Arabic, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional)

Product Description

SAP Global Trade Services is a comprehensive solution designed to automate and streamline global trade compliance processes. By centralizing trade management, it enables businesses to control costs, reduce the risk of penalties and fines, and expedite customs clearance. GTS integrates seamlessly with core logistics and financial processes, providing a unified platform for managing international trade operations. Key Features and Functionality: - Sanctioned Party List Screening: Automatically screens business partners across sales, finance, HR, procurement, and distribution against global watchlists. Transactions failing these checks are blocked for immediate review, ensuring compliance with international regulations. - Customs Management: Streamlines customs clearance by automating import and export declarations, duty calculations, and tax processing. This reduces paperwork and enhances communication with customs authorities. - Import and Export Management: Integrates with core logistics processes and multiple government customs systems to ensure compliant and efficient import and export operations. It supports product classification, license management, and embargo screening. - Real-Time Compliance Checks: Integrates with order and shipment processes to perform real-time compliance checks, ensuring that products move swiftly through the supply chain without regulatory delays. - Support for Special Customs Procedures: Manages complex customs requirements such as foreign trade zones, bonded warehousing, and processing under customs control, facilitating compliance with diverse international regulations. Primary Value and User Solutions: SAP GTS delivers significant value by enhancing operational efficiency, mitigating compliance risks, and optimizing supply chain processes. It automates time-consuming manual tasks, reducing the likelihood of errors and ensuring adherence to the latest trade regulations. By providing real-time compliance checks and streamlined customs management, GTS accelerates cross-border supply chain operations, enabling businesses to respond swiftly to market demands and maintain a competitive edge in the global marketplace.

Overview by

Alejandro Barajas (Advocacy and Amplification, Global Customer Marketing CoE at SAP)

G2 reviews are authentic and verified.

Here's how.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

12/10/2025

"Effortless Compliance and Seamless S4HANA Integration"

4.5/5

What do you like best about SAP Global Trade Services?

It helps me reduce manual work due to the real time screening feature. This aligns with global trade regulations also and makes it easier for me to maintain consistency. Also allows in risk free trade by giving me only verified party lists. The cherry on top is the seamless integrate with S4HANA making it super easy to use. The best part is it support highly scalable transactions, making it easy for me to extend the same to my large volume businesses Review collected by and hosted on G2.com.

What do you dislike about SAP Global Trade Services?

The initial setup of the software is time consuming and will require expert knowledge on the same. Any kind of customisation takes time and is expensive also making it restrictive for the business. If I want to integrate the same to a non- SAP system it gets complicated and more cumbersome. Review collected by and hosted on G2.com.

What problems is SAP Global Trade Services solving and how is that benefiting you?

It makes sure I’m following the global compliance standards and not deviating from the guidelines set. It also helps reduce financial risks with easy and accurate calculations. Main benefit is that the shipments are not delayed and reaches on time. I don’t have to deal with issues like missing documents or incorrect codes or any sort of non-compliance, it’s made it extremely seamless Review collected by and hosted on G2.com.

Deep S.

Program Manager II

Small-Business (50 or fewer emp.)

12/10/2025

"Centralized Trade Compliance Made Easy and Reliable"

4/5

What do you like best about SAP Global Trade Services?

I personally like how SAP Global Trade Services brings all trade compliance tasks into one clear system. SAP helps reduce manual work, lowers risk, and gives teams a reliable view of every shipment and regulation. Review collected by and hosted on G2.com.

What do you dislike about SAP Global Trade Services?

It’s very complex at start and not so user friendly. Setup takes time and training, and some processes can feel heavy until everything is fully tuned. Review collected by and hosted on G2.com.

Cyan W.

Warehouse Associate

11/26/2025

"Ensures Compliance, Easy Setup"

4/5

What do you like best about SAP Global Trade Services?

I find SAP Global Trade Services valuable in how it uses compliance to effectively meet business needs. Although I haven't used the system personally, I appreciate the emphasis on compliance, as it ensures that businesses can operate smoothly without running into common trade issues. The setup process for SAP Global Trade Services is also straightforward and easy, which I find commendable as it minimizes downtime and reduces the complexity associated with initial implementation. This feature makes it accessible and user-friendly for companies looking to integrate it seamlessly into their existing operations. Review collected by and hosted on G2.com.

What do you dislike about SAP Global Trade Services?

customer management Review collected by and hosted on G2.com.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

12/3/2025

"Intuitive and Feature-Rich, Perfect for My Workflow"

5/5

What do you like best about SAP Global Trade Services?

Intuitive and full of features. There are many sections that are helpful to my job. Review collected by and hosted on G2.com.

What do you dislike about SAP Global Trade Services?

Sometimes the features can be too overwhelming and I find myself asking for assistance from my team. Review collected by and hosted on G2.com.

Anand D.

Options Trader | Candlestick Strategy Specialist

Small-Business (50 or fewer emp.)

11/23/2023

"The Review on SAP Global Trade Services: Streamlining International Business"

4.5/5

What do you like best about SAP Global Trade Services?

It is through SAP Global Trade Service that the business operations in the process of trades have been eased as it can facilitate international transaction. This framework is strong and its comprehensive compliance management aspects. Furthermore, the user-friendly interface enables the users to handle complicated trade procedures easily. Real-time information on global trade transactions aid in decision-making for future strategies. SAP GTS is effective, user-friendly, and can enhance the entire global trading process workflow. Review collected by and hosted on G2.com.

What do you dislike about SAP Global Trade Services?

Although, SAP Global Trade Services is very rich in functionality, it has some areas that can still be bettered. Regarding first time users’ experience. At times, the system is quite complex to the persons not conversant with SAP environment. Further, the setting up of the initial process takes much time as one should pay a lot of attention of the setting details. Another factor could be the implementation and maintenance costs that may be challenging some small-budget enterprises. Generally, although SAP GTS is an efficient instrument, the mentioned domains may lead to more ease of use for non-specialists. Review collected by and hosted on G2.com.

What problems is SAP Global Trade Services solving and how is that benefiting you?

The challenges we face in our international trade operations have been addressed by SAP global trade services. It addresses one of its major issues being complex compliance management. The platform is equipped with robust features which help us remain compliant with dynamic global trade regulations all the time thus minimizing the cost of non-compliance.

System automation has made our trade processes easier, taking away a lot of manual efforts and mistakes. It increases transaction cycles cycle time and reduces cost. So, the SAP Global Trade Services has been a strategic solution for us, enabling us to navigate through the complexities of international trade with more convenience, compliance, and enhanced operations Review collected by and hosted on G2.com.

Aman S.

Order Management Specialist

Mid-Market (51-1000 emp.)

11/22/2023

"SAP GLOBAL TRADE SERVICES"

4.5/5

What do you like best about SAP Global Trade Services?

SAP Global Trade Services (GTS) is known for streamlining global trade processes, ensuring compliance with regulations, and optimizing supply chain visibility. Its ability to manage international trade complexities and enhance efficiency is often appreciated by businesses. Review collected by and hosted on G2.com.

What do you dislike about SAP Global Trade Services?

Personally I feel SAP Global Trade Services complex to implement and maintain. Additionally, the cost of implementation and the need for skilled personnel can be potential challenges for certain organizations. It's always important to consider specific business requirements and resources before implementing any software solution. Review collected by and hosted on G2.com.

What problems is SAP Global Trade Services solving and how is that benefiting you?

SAP Global Trade Services is designed to address challenges in global trade. It helps businesses by automating and optimizing trade processes, reducing the risk of compliance violations, and enhancing visibility into the supply chain. This can lead to improved efficiency, better risk management, and compliance with international trade regulations, ultimately benefiting organizations engaged in global trading by minimizing disruptions and ensuring smoother operations. Review collected by and hosted on G2.com.

Hasnain R.

Data Processing Associate

Small-Business (50 or fewer emp.)

11/9/2023

"Satisfying SAP Experience: Navigating GTS for Business Insight"

2.5/5

What do you like best about SAP Global Trade Services?

I've been happy with the various SAP applications and how well they work together with our other systems. SAP's GTS is no exception; its different modules help bring information together and offer the insights necessary for making important business decisions. When I first started using the tool, I was a bit confused, and it took some time to get the hang of its features. However, I eventually found it to be a powerful tool. Review collected by and hosted on G2.com.

What do you dislike about SAP Global Trade Services?

I've faced challenges with SAP's complexity and found it to be less user-friendly than desired. Navigating the system can be confusing, and the learning curve has been steep. While the integration with other systems is valuable, the user experience could be improved for smoother functionality. Review collected by and hosted on G2.com.

What problems is SAP Global Trade Services solving and how is that benefiting you?

SAP Global Trade Services (GTS) streamlines international trade processes, ensuring compliance with global regulations. It addresses challenges by assuring compliance, mitigating risks, facilitating efficient documentation, providing visibility and insight through module integration, optimizing costs, and enhancing supply chain performance. In summary, SAP GTS contributes to effective and compliant global trade management, reducing risks and improving operational efficiency. Review collected by and hosted on G2.com.

Roshan S.

Software Engineer

Enterprise (> 1000 emp.)

12/16/2023

"Navigating a Global Supply Chain and Commerce with Precesion"

4.5/5

What do you like best about SAP Global Trade Services?

There are few common factor which you like in SAP GTS

1. Comprehensive Compliance Management

2. Trade process automation and ease of Integration

3. Efficient Trade Documentation

5. Risk Management

6. 24*7 Customer Support facility Review collected by and hosted on G2.com.

What do you dislike about SAP Global Trade Services?

UserInterface need to make more lean for customer.

Steep Learning Curve for new user. Review collected by and hosted on G2.com.

Sai Srinivas A.

Mid-Market (51-1000 emp.)

11/21/2023

"Excellent Tool for global trade operations."

5/5

What do you like best about SAP Global Trade Services?

SAP Global Trade Services provides analytical tools to help businesses grow. This Tool includes reporting and customs activities and we can easily integrate, implement, and allow for data exchange it provides trade-related information and up-to-date information and it helps manage import and export compliance. It assists in products and transactions. Review collected by and hosted on G2.com.

What do you dislike about SAP Global Trade Services?

The SAP Global Trade Services is potentially difficult to integrate depending on the business type and it takes more time to learn. Review collected by and hosted on G2.com.

Ruchit S.

Senior Engineer

Small-Business (50 or fewer emp.)

11/2/2023

"Best platform for all business solutions"

5/5

What do you like best about SAP Global Trade Services?

SAP is best solution for all business integration application. It's most user friendly software gives user flexibility to make any hanges easily. Review collected by and hosted on G2.com.

What do you dislike about SAP Global Trade Services?

Cost is major while integrating with other application. Initial learning is also time taking process. Review collected by and hosted on G2.com.