--- title: Xtime Reviews meta_title: 'Xtime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Xtime works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 5 scale: '5' date_modified: '2026-09-25' parent_category: name: Automotive url: https://www.g2.com/categories/automotive --- # Xtime Reviews **Vendor:** Cox Automotive **Category:** [Auto Repair Software](https://www.g2.com/categories/auto-repair) **Average Rating:** 4.8/5.0 **Total Reviews:** 5 ## About Xtime Xtime is the leading end-to-end software solution that drives customer loyalty and revenue for automotive dealers in each stage of the service process. With easy-to-use technology and industry experts, Xtime helps dealers meet changing customer expectations. As an advanced, connected solution that provides exceptional support, Xtime is committed to helping dealers deliver the ultimate service experience. Through transparency, convenience, and trust, Xtime Spectrum — comprised of Schedule, Engage, Inspect, and Invite — facilitates more than ten million service appointments monthly. Xtime is a Cox Automotive™ brand.  ## Xtime Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **effective AI communication** from Xtime, improving customer engagement and streamlining appointment scheduling. (1 reviews) - Users appreciate the **ease of use** of Xtime, highlighting the intuitive dashboard and color flagging system. (1 reviews) - Users praise the **seamless integration** of Xtime and Conversica, enhancing appointment scheduling and improving customer interactions. (1 reviews) - Users find Xtime's **navigation ease** appealing, thanks to its intuitive dashboard and color-coded flags for status tracking. (1 reviews) - Users enjoy the **seamless scheduling integration** with Xtime, enhancing customer convenience and reducing phone traffic. (1 reviews) - Users value **time-saving features** of Xtime, enhancing appointment scheduling and allowing more focus on in-person customers. (1 reviews) ## Xtime Reviews ### 1. Xtime frees us up to focus on what's already in front of us. **Rating:** 5.0/5.0 stars **Reviewed by:** Michaela H. | Marketing Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 07, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Xtime?** Xtime allows us to spend time doing what we really need to be doing (fixing and servicing cars) instead of spending all day on the phones getting people scheduled and keeping them informed. It also allows us real time insights into how the department is performing in every facet! **What do you dislike about Xtime?** It does have a little bit of a learning curve, but in the realm of dealership software, it's not bad. And the pros far outweigh the cons. **What problems is Xtime solving and how is that benefiting you?** Saving time, keeping us organized, and allowing us to focus on the things in front of us. ### 2. XTIME WORKS GREAT **Rating:** 5.0/5.0 stars **Reviewed by:** MATT M. | Service consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 16, 2025 **What do you like best about Xtime?** THE RO DASHBOARD IS SUPER EASY TO UNDERSTAND. YOU CAN COLOR FLAG EACH RO AND WHAT IT IS WAITING ON (WARRANTY APPROVAL / CLIENT / PARTS). **What do you dislike about Xtime?** I DONT DISLIKE ANYTHING ABOUT XTIME. IT HAS ALWAYS WORKED GRWAT FOR ME, HAVE BEEN USING IT FOR 9 YEARS. **What problems is Xtime solving and how is that benefiting you?** IT HELPS KEEP EVERYTHING RUNNING SMOOTHLY BETWEEN MANAGER / ADVISOR / TECHNICIAN / AND PARTS. ### 3. Xtime and conversica work great togehter! **Rating:** 5.0/5.0 stars **Reviewed by:** Doug S. | Service Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 20, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Xtime?** Xtime and conversica work great together. They allow our customers to schedule appointments through an AI communication with a person named "Marsha". Our customers when coming in for the appointments look and ask for Marsha by name. This integration has enhanced our scheduling and allow more customers to schedule online and the phones are ringing less. This allows us more time to help the customers already in front of us. We highly recommend xtime and conversica. **What do you dislike about Xtime?** I do not have any issues with the xtime and conversica integration. They work great together. **What problems is Xtime solving and how is that benefiting you?** Xtime helps us schedule our customers on a smooth interface that keeps everything nice and organized. We are able to then check our customers in using a tablet in the service lane and when completed using the tablet we click a button and it communicates with CDK and prints off a work order. This has sped up our check-in process. Xtime also helps us with selling to our customers service recommendations. It allows us to take photos of the affected concerns and send them and an estimate for approval directly to our customers via text and or email. This has simplified our operations and enhanced transparency with our customers. This is a vital tool for our continued success and we will continue to use it. ### 4. Best Auto CRM on the market right now... **Rating:** 4.0/5.0 stars **Reviewed by:** Cameron B. | Sales Development Lead, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 29, 2022 **What do you like best about Xtime?** I like how it has the ability to easily modify appointments that come into service. It also gives accurate data points that help schedule more appointments, what services are most popular, and keep track of business development activity. **What do you dislike about Xtime?** As nice as the tool is, don't expect something with Salesforce or Salesloft functionality. At the end of the day, the car business is far behind in technology, especially on the service side, and as great as Xtime is, there is also nothing that can compete with it. **Recommendations to others considering Xtime:** Customer service was knowledgeable but a bit slow whenever we had issues with the system. In a business where every second matters, waiting over an hour to talk to someone make life in the service station very complicated very quickly. **What problems is Xtime solving and how is that benefiting you?** The ability to easily track appointments flowing in each day, keep them organized by time, and see what services they are coming in for before hand so we can be prepared. ### 5. Everything I need for my stores appointment needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Gina C. | Owner Loyalty Director, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 21, 2022 **What do you like best about Xtime?** Being able to look up customers and set appointments **What do you dislike about Xtime?** That is lets you keep adding the same customer more than once so there are multiple accounts for 1 vehicle and person. **What problems is Xtime solving and how is that benefiting you?** All of my automotive needs are in 1 place. I can schedule appointments, find past appointment information, and seek out customers for follow up appointments. ## Xtime Discussions - [What is Xtime Spectrum used for?](https://www.g2.com/discussions/what-is-xtime-spectrum-used-for) - [View Xtime pricing details and edition comparison](https://www.g2.com/products/xtime/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-27+18%3A55%3A16+-0500&secure%5Bsession_id%5D=1ab550d2-d512-477e-b1b3-ac2591223683&secure%5Btoken%5D=eab96b3698f659bb926e23795b2e4cf9dbe0c0eeb2133b9f6aa907787699a3c3&format=llm_user) ## Xtime Features **Additional Functionality** - Parts Management - SMS Messaging - CRM - Scheduling - Customer Database - Inventory Management - Contact Database - Repair Tracking - Invoice Management - Appointment Management - Accounting - Service History - Electronic Payments - Vehicle Tracking - Activity Dashboard - Work Order Management - Transaction History - Generative AI - Maintenance Scheduling - Inspection Management - Inventory Control - Job Costing - Order Management - Third-Party Integrations - API - Employee Time Clock - VIN Decoder - Purchase Order Management - Labor Rates - Quotes/Estimates - Performance Metrics - Payroll Management - Gift Card Management - Customizable Reports - QuickBooks Integration - Reporting & Statistics - Cost Tracking - Multi-Location - Billing & Invoicing - AI Copilot - Progress Tracking - Time Tracking - Marketing Management - Appointment Scheduling - Customer History - Point of Sale (POS) - Reminders - Job Tracking - Labor Cost Reporting - VIN Lookup - Alerts/Notifications - Prioritization - Data Import/Export - Workflow Management - Electronic Signature - Vehicle Information - Employee Scheduling - User Management - Records Management - Communication Management - Estimating - Chat/Messaging - Document Management ## Top Xtime Alternatives - [AutoLeap](https://www.g2.com/products/autoleap/reviews) - 4.8/5.0 (764 reviews) - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) - 4.9/5.0 (508 reviews) - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) - 4.6/5.0 (410 reviews)