SuccessKPI is a leading contact center intelligence and analytics platform that empowers executives, managers, and agents to deliver a great customer experience. SuccessKPI provides visibility of all customer interactions across channels throughout the contact center with over 180 pre-built data connectors. Our platform uses AI to create actions from insights to improve operational efficiency, enforce adherence to compliance and coaching processes, and increase agent retention. Leading companies like Banner Health, Palo Alto Networks, Grupo Multi, and many more trust SuccessKPI to unlock contact center intelligence.
Rollstack is a software that automatically creates and updates your slide decks and documents using data from Business Intelligence (BI) tools, CRMs, and data warehouses.
Example of use cases include: business reviews, financial reporting, and client presentations.
IBM Planning Analytics, powered by IBM TM1 automates your planning, budgeting, forecasting and analysis processes. It offers the full functionality of spreadsheets while eliminating manual tasks to drive efficiency.
Freshdesk Contact Center is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshdesk Contact Center can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.
CogniSaaS is a customer-centric onboarding and implementation platform that helps enterprise SaaS businesses achieve faster time to value. It minimizes the usage of silos of tools; improves collaboration with customers and internal stakeholders; tracks and prioritizes hundreds of projects for value delivery through data visualization, visibility, and accountability.
The ECS Electronic Work Instructions module provides manufacturing information and instructions, which are automatically displayed to the right user through an easy-to-use and intuitive interface. The module supports certification, procedures, drawings, safety instructions, shift notes and any other type of electronic documents and helps eliminating paper driven production process and time of redundant data entries. Thanks to instant messaging support the module enables delivery of the most important information to the shopfloor in the shortest time.
Through business analytics, critical alerts and automated process capabilities, TRIRIGA can increase visibility, control and automation of your real estate management, capital projects, space management, facility maintenance and energy management needs. Finance and real estate executives can make more informed decisions—bringing increased value to their organizations through identification of high-return real estate transactions, increased facilities utilization and reduced energy expenses.
Uku is accounting practice management software your team will actually enjoy using. See every deadline, close every month on time, bill every hour, and give clients a branded portal, all from one place. Firms report saving 12+ hours per person each week and running a calmer, more profitable practice. Beautiful, fast, SOC 2 certified, and up and running in 1 to 3 weeks.
OneHCM is a modern HR platform built to help organizations manage people—not just processes. By unifying HR, payroll, time, benefits, and talent in a single system, OneHCM simplifies complexity so leaders can focus on what really matters: creating stronger connections between people and their work. Our all-in-one platform eliminates the need for multiple disconnected systems, streamlining the entire employee lifecycle from hire to retire. With powerful automation, real-time analytics, and built-in compliance, OneHCM helps HR teams reduce admin work and gain insights that drive better decisions. More than software, OneHCM reflects a simple belief: your people aren’t capital—they’re human. That’s why we’ve redefined HCM as Human Connection Management—a more human approach to managing and empowering your workforce.
AutoSys Workload Automation is a comprehensive solution designed to centralize and simplify the management of complex workloads across diverse platforms, including physical, virtual, and multi-cloud environments. By providing a single point of control, AutoSys enhances visibility and control over enterprise workloads, ensuring consistent and reliable service delivery.
Key Features and Functionality:
- Event-Driven Automation: AutoSys offers built-in event sensors for various triggers such as JMX, JMS, file events, IP monitoring, and more. This enables the system to detect inputs, validate them against configured rules, and respond with appropriate actions, facilitating sophisticated automation policies based on business events.
- Scalability: The solution is designed for extreme scalability without the need for multiple server instances, allowing centralized monitoring and control of workloads across diverse environments.
- Self-Service Capabilities: End-users can manage and monitor their workloads through intuitive interfaces, reducing dependency on IT teams and accelerating response times.
- Advanced Integrations: AutoSys supports integration with various cloud services, including Amazon S3, Google Cloud Storage, and IBM Cloud Object Storage, enabling seamless automation of data movement and processing tasks.
- Enhanced Security: With support for SAML 2.0, AutoSys provides single sign-on (SSO) capabilities for its web interface, simplifying authentication processes and enhancing security protocols.
Primary Value and User Solutions:
AutoSys Workload Automation addresses the challenges of managing complex, distributed workloads by offering a unified platform that enhances operational efficiency and reduces the cost and complexity associated with workload management. Its event-driven automation and predictive analytics capabilities enable organizations to proactively identify and mitigate potential risks to service levels, ensuring high availability and performance of critical business processes. By providing self-service options and advanced integrations, AutoSys empowers users to streamline operations, improve resource utilization, and achieve greater agility in responding to business needs.
FortiCNAPP is a comprehensive Cloud-Native Application Protection Platform (CNAPP) that consolidates Cloud Security Posture Management (CSPM), Cloud Workload Protection (CWPP), Cloud Infrastructure Entitlement Management (CIEM), Kubernetes security, and compliance into a single solution.
Using AI-based anomaly detection and behavioral analytics, FortiCNAPP continuously monitors cloud environments to identify misconfigurations, vulnerabilities, and active threats in real time. The platform supports agentless and agent-based deployment models, ensuring flexible coverage across diverse architectures.
FortiCNAPP also integrates with the Fortinet Security Fabric, correlating cloud data with network and endpoint insights from FortiGuard, FortiSOAR, and more, delivering full-stack threat context, faster remediation, and unified risk management.
Google Jamboard was an interactive whiteboard developed to enhance real-time collaboration and creativity within teams. It combined a 55-inch touchscreen display with the power of Google Workspace, allowing users to brainstorm, create, and share ideas seamlessly. The device supported multi-user input, enabling team members to draw, write, and add images simultaneously. Integrated with Google Drive, it ensured that all work was saved automatically and accessible from any device. However, as of December 31, 2024, Google has discontinued the Jamboard application and device. Users are encouraged to transition to alternative whiteboarding tools that integrate with Google Workspace.
Key Features and Functionality:
- Interactive Touchscreen Display: A 55-inch 4K display that responded to touch and stylus input, facilitating dynamic team interactions.
- Real-Time Collaboration: Multiple users could work on the same board simultaneously, whether in the same room or remotely.
- Google Workspace Integration: Seamless connection with Google Drive, Docs, Sheets, and Slides for easy access and sharing of content.
- Automatic Saving: All changes were saved in real-time to Google Drive, ensuring no loss of data.
- Remote Accessibility: Users could access and edit boards from various devices, including tablets and smartphones.
Primary Value and User Solutions:
Jamboard aimed to revolutionize team collaboration by providing a digital platform that mimicked the traditional whiteboard experience while offering advanced features. It addressed common challenges in team settings, such as the need for real-time collaboration across different locations, by enabling users to brainstorm and develop ideas together, regardless of their physical location. The integration with Google Workspace ensured that all materials were organized and easily accessible, streamlining workflows and enhancing productivity. With the discontinuation of Jamboard, users are advised to explore other whiteboarding solutions that integrate with Google Workspace to continue benefiting from similar collaborative features.
Tidal is a scalable enterprise workload automation solution that’s easy to deploy, easy to use and provides a centralized, enterprise-wide interface for planning and controlling execution of business processes, applications, data, middleware and infrastructure. Tidal allows you to plan and run schedule-based, event-based and dependency-based processes across multiple applications, systems and sites, thanks to its rich job and calendaring capabilities. Tidal keeps mission-critical business processes running in hundreds of companies around the world.