# CogniSaaS Reviews **Vendor:** CogniSaaS **Category:** [Client Onboarding Software](https://www.g2.com/categories/client-onboarding) **Average Rating:** 4.0/5.0 **Total Reviews:** 126 ## About CogniSaaS CogniSaaS is a customer-centric onboarding and implementation platform that helps enterprise SaaS businesses achieve faster time to value. It minimizes the usage of silos of tools; improves collaboration with customers and internal stakeholders; tracks and prioritizes hundreds of projects for value delivery through data visualization, visibility, and accountability. ## CogniSaaS Pros & Cons **What users like:** - Users appreciate the **effective tracking of onboarding processes** , making it easy to monitor progress and manage workflows. (8 reviews) - Users find the **progress tracking feature** essential for managing and monitoring onboarding and account workflows efficiently. (5 reviews) - Users appreciate the **ease of use** of CogniSaaS, finding it simple to manage workflows and monitor progress. (4 reviews) - Users appreciate the **efficiency** of CogniSaaS, facilitating streamlined onboarding and collaboration across departments. (4 reviews) - Users appreciate the **efficient task tracking** of CogniSaaS, enabling streamlined collaboration and progress monitoring across departments. (4 reviews) - Centralization (3 reviews) - Daily Use (3 reviews) - Project Management (3 reviews) - Users find **project tracking** in CogniSaaS efficient, simplifying progress monitoring and client stage management. (3 reviews) - Users appreciate the **tracking ease** of CogniSaaS, simplifying project oversight and client management effectively. (3 reviews) **What users dislike:** - Users report **slow performance** of CogniSaaS, which significantly hinders productivity and leads to frustrating delays in updates. (15 reviews) - Users experience **slow loading issues** with CogniSaaS, leading to frustration and inefficiencies during updates and imports. (14 reviews) - Users face **data inaccuracies** on CogniSaaS, leading to productivity loss and frustrating operational delays. (5 reviews) - Users frequently encounter **glitches** and slow performance, hindering productivity and causing confusion in their daily operations. (5 reviews) - Users report significant **performance issues** with CogniSaaS, facing slow loading times and unreliable task updates. (5 reviews) - Poor Customer Support (5 reviews) - Time-Consumption (5 reviews) - Time-Consuming (4 reviews) - Update Issues (4 reviews) - Automation Difficulties (3 reviews) ## CogniSaaS Reviews ### 1. Very slow response and not reliable with Cognisaas. **Rating:** 0.5/5.0 stars **Reviewed by:** Rajnarayan D. | Onboarding Customer Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about CogniSaaS?** n my opinion, CogniSaaS helps efficiently manage and track customer onboarding processes. It enables all teams to collaborate on the same platform across different departments. With department-wise tracking, we can easily monitor work progress and reduce manual efforts, making operations more streamlined and efficient. **What do you dislike about CogniSaaS?** I have been using CogniSaaS for over six months, but I have faced several difficulties, including: Slow response time almost every day. Task status updates are inconsistent – When I update a product task to "Done" or "In Progress," it does not reflect immediately. The next day, it still shows as "Pending" with no updates. Lack of reliability and trust – Even after updating project and product statuses, they often do not get saved or reflected properly. Very slow performance – The platform takes too long to load and process tasks, despite my internet speed being perfectly fine. These issues make it challenging to work efficiently. **What problems is CogniSaaS solving and how is that benefiting you?** Through CogniSaaS, I can manage the entire client onboarding process efficiently. It centralizes all team members across different departments, allowing both the team and the client to track the onboarding status in real-time on a single platform. This ensures better visibility and coordination throughout the process. ### 2. Time consuming software and need improvement . **Rating:** 0.5/5.0 stars **Reviewed by:** Subi P. | Customer onboarding and support executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about CogniSaaS?** The console is user friendly and it is easy to manage the workflows and monitor the progress of the properties . **What do you dislike about CogniSaaS?** There are handfull of dislikes , just mentioning few here . 1.Slowness :Taking much time to reflect the details that we have added also we have to refresh the page every now and then to check whether the details we have added is reflecting . 2 .Time consuming : Just to add a property it is taking a time of 12 to 15 minutes , here also need to refresh in between to check whether all the check points are reflected . 3 . Automation : The automation that set is not working propertly ," On hold " properties will be under " inactive " , incomplete task marked as Done and the list in going on . As we people are the frequets users as we need to update the progress of the properties , it is really time consuming to update the progress of a single property and there by negetively impacting our work . **What problems is CogniSaaS solving and how is that benefiting you?** Cognisaas is not solving the problems , it is increasing due to its slowness and its causing delay in work . ### 3. Need lot of improvements and unable to work **Rating:** 1.5/5.0 stars **Reviewed by:** Ramu C. | Regional Onboarding and Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2024 **What do you like best about CogniSaaS?** Easily separate client stages and manage modules with product-specific monitoring, enabling end-users to track progress more effectively. **What do you dislike about CogniSaaS?** Implementation has been quite challenging, especially with tasks like creating templates and setting up processes. The system is also very slow, which is frustrating and affects productivity. On top of that, there are several bugs that make things even harder: 1. Pages often fail to load, and we constantly have to refresh them. 2. Products or comments sometimes disappear without any explanation. 3. Automation sometimes marks incomplete tasks as "DONE," which causes confusion between teams and frustrates customers. 4. There are numerous times we can't access client data, and leading us to report to Cognisaas team to get it fixed, until that we can't access and update nothing. ... etc These issues are making it difficult for everyone to work efficiently. **What problems is CogniSaaS solving and how is that benefiting you?** Managing client onboardings and giving centralise visibility to customers and cross departments. ### 4. Frustrating behaviour **Rating:** 0.0/5.0 stars **Reviewed by:** Sarita P. | Customer onboarding executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about CogniSaaS?** There’s nothing I like about CogniSaaS. The platform is slow, difficult to navigate, and searching for clients or accounts is frustrating due to constant page reloads. **What do you dislike about CogniSaaS?** Cognisaas has a very poor user experience. The platform is slow and not user-friendly at all. Searching for any client or account is extremely difficult, and there is no smooth navigation. Every time I need to find something, I have to reload the page multiple times, which is very frustrating. The interface feels outdated, and the overall workflow is not intuitive. It wastes a lot of time and makes even simple tasks unnecessarily complicated. Definitely not a great experience! **What problems is CogniSaaS solving and how is that benefiting you?** CogniSaaS is not solving any problems for me. Instead, it creates more frustration with its slow performance, difficult navigation, and inefficient search functionality. ### 5. Very Useful For Managing Data **Rating:** 5.0/5.0 stars **Reviewed by:** Jaykumar P. | Customer Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about CogniSaaS?** The best thing is that cognisaas helps us in managing and updating status and data. **What do you dislike about CogniSaaS?** We are using this on a daily basis and there is nothing that needs to be disliked. **What problems is CogniSaaS solving and how is that benefiting you?** While onboarding the client it helps us in managing the clients onboarding status which streamlined our status sharing function with the team. ### 6. Challenges with Performance and Efficiency **Rating:** 0.0/5.0 stars **Reviewed by:** Sandeep M. | Customer Onboarding and Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about CogniSaaS?** A Centralized Platform, But Falls Short on User Satisfaction **What do you dislike about CogniSaaS?** I have had a frustrating experience using this software. The system is consistently slow, with frequent loading delays that disrupt workflow and productivity. Additionally, new bugs keep emerging, further impacting efficiency. Instead of streamlining operations, it often feels like a time-consuming process. Improvements in performance and stability are essential to enhance the overall user experience. **What problems is CogniSaaS solving and how is that benefiting you?** CogniSaaS needs to incorporate essential features such as reducing server load, providing detailed email notifications for task handovers, setting up task reminders with client or property details, and adding filtering options like "Who Added Me as a Team Member or Collaborator." These enhancements would significantly improve efficiency and user experience, but currently, they are missing, making task management less seamless. ### 7. Improvements Needed **Rating:** 1.0/5.0 stars **Reviewed by:** Fathurrahman A. | Senior Customer On-boarding & Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about CogniSaaS?** This system provides an easy way to organize workflows and monitor progress, making team collaboration more straightforward. It’s a helpful tool for managing complex tasks when it works as intended. **What do you dislike about CogniSaaS?** Several concerns significantly impact productivity: 1. The system often experiences slowness or downtime, forcing us to delay our work until it’s resolved. 2. Data entries often get lost or don't save properly, causing confusion and duplication of efforts. 3. Sometimes the automation that has been set doesn't work properly. These recurring problems significantly reduce overall productivity and add unnecessary delays to daily operations. While the platform has potential, significant improvements are needed to make it reliable for professional use. **What problems is CogniSaaS solving and how is that benefiting you?** Streamlining workflows and track project progress, making it easier to manage multiple tasks and collaborate with team members efficiently. ### 8. NEEDS IMPROVEMENT **Rating:** 0.0/5.0 stars **Reviewed by:** Yogeshwari M. | Senior Onboarding and Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about CogniSaaS?** We are able to track our onboarding process which is really helpful to know the progress of each account as an Onboarding Agent. **What do you dislike about CogniSaaS?** The tool is often slow, and some data tends to disappear unexpectedly, requiring frequent page refreshes to reload the information. This process make unnecessary time-consuming in using the tool Needs improvement in * Substantial enhancements * Data reliability **What problems is CogniSaaS solving and how is that benefiting you?** Using CogniSaaS we are able to track our onboading task effectively. It provides the clear insight of the task which are due for today and overdue. This helps the onboarding agent like us to prioritize our work and manage the onboarding efficiently. The tool is very slow , needs mutliple refreshing to reload the page and this consumes lots of time. ### 9. Not satisfied with service **Rating:** 0.0/5.0 stars **Reviewed by:** Falguni L. | Sr. Customer Onboarding & Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about CogniSaaS?** Nothing I like the most. Everyday we are using this tool to manage property onboarding but it is not working as per standards. **What do you dislike about CogniSaaS?** Earlier we were facing slowness due to that it affected the agents performance. That we reported to them which is not 100% fixed & Since 2 days we are facing one more problem. While we add property to the cognisaas, Under product plan , there are no task visible & due to that our work has been stopped. Since 2 days we haven't added properties to the cognisaas, it is yet not sorted so alternatively it is affecting the productivity of the all the onboarding agents. **What problems is CogniSaaS solving and how is that benefiting you?** When we report problem they fix the problem but not completely, and next day one more issue getting generated. ### 10. Performance issue with cognisaas **Rating:** 0.5/5.0 stars **Reviewed by:** Shubham S. | Customer Onboarding Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about CogniSaaS?** I think cognisaas is very useful for managing data. By using cognisaas we can fetch data according our need. **What do you dislike about CogniSaaS?** In cognisaas there are lots of error on daily basis and sometimes its work very slow and not update data correctly **What problems is CogniSaaS solving and how is that benefiting you?** I really appreciate that CogniSaaS gives us the option to maintain and track data on a regular basis, but the software is too slow. If that issue can be solved, this would be a very useful product. The only problem coginsaas has is the slowness of the software ### 11. Task Status Automation and Visibility Issues **Rating:** 0.0/5.0 stars **Reviewed by:** Danish K. | Customer Onboarding & Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about CogniSaaS?** We can manage the daily tasks easily through the cognisaas. **What do you dislike about CogniSaaS?** I only updated the actual end date of the task to the next day. However, the system automatically marked the task as Completed on that day, and later, on the same day, it changed the status again from Completed to Overdue. Additionally, properties that are currently on hold are still showing up under Due Today tasks, even though they shouldn't be visible there. **What problems is CogniSaaS solving and how is that benefiting you?** We can manage and see all the details from a single platform. ### 12. Slow and Unreliable Onboarding Software **Rating:** 1.0/5.0 stars **Reviewed by:** Ashutosh N. | Regional Support Incharge, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about CogniSaaS?** The user interface is quite simple and easy to understand. **What do you dislike about CogniSaaS?** Slowness: The main issue we are facing is cognisaas taking a longer time to reflect the data. Many times the global search stops working or take longer time to fetch the data. Apart from that there are many more areas where we have to toggle back and forth to see the content. Reliability: Moreover, the software isn’t reliable. It crashes many times showing a null value. **What problems is CogniSaaS solving and how is that benefiting you?** Cognisaas is helping us to manage the client's Onboarding stages and track the progress for each client. ### 13. very slow it gets stuck sometimes facing more issues while using **Rating:** 0.5/5.0 stars **Reviewed by:** S Pratip S. | Customer onboarding and support executive., Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about CogniSaaS?** Simple interface and easy to use is only one of the good thing **What do you dislike about CogniSaaS?** platform is very slow it gets stuck and am not happy with the cognisaas i dont prefer anyone to use this **What problems is CogniSaaS solving and how is that benefiting you?** It is helping us to manage the client's Onboarding steps and makes it easy for us to track down the things ### 14. Software is very slow and unreliable. **Rating:** 1.5/5.0 stars **Reviewed by:** Subhashree D. | Onboarding and Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about CogniSaaS?** We get data easily from single platform. **What do you dislike about CogniSaaS?** The operations are running very slowly. When we try to import the phase, it doesn't work, and sometimes tasks at the plan level are removed automatically. **What problems is CogniSaaS solving and how is that benefiting you?** We get proepr data from single platform. ### 15. Cognisas software experience **Rating:** 2.5/5.0 stars **Reviewed by:** vahid K. | Accounts Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about CogniSaaS?** Cognisas helps to track the records of our works **What do you dislike about CogniSaaS?** This Platform is often unresponsive during working Hours,takes a huge time to load,very frequent glitches and mainly the data updating are very much as it lags a lot. **What problems is CogniSaaS solving and how is that benefiting you?** Cognis helps to manage the records but The platform is very often unresponsive during working hours, takes huge time to load, very frequent glitches and mainly the data updating are very much difficult as it lags. It regularly fails to open properly either it get stuck in the middle of the tasks or it is riddled with the bugs that impact workflow negatively. ### 16. Software is very slow **Rating:** 1.5/5.0 stars **Reviewed by:** Saiteja D. | Customer Onboarding and support executive., Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about CogniSaaS?** We can keep track of various task to complete on daily basis **What do you dislike about CogniSaaS?** Time consuming and it take too much time load or update any task or work. **What problems is CogniSaaS solving and how is that benefiting you?** We can keep track of tasks thats need to be completed before onboardin is completed and we can also know about the task to be completed on daily basis. ### 17. Troubleshoot while using cognisaas. **Rating:** 1.0/5.0 stars **Reviewed by:** Nikita B. | Onboarding and Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about CogniSaaS?** I can manage daily tasks on one platform. **What do you dislike about CogniSaaS?** It hangs a lot while performing any activity. **What problems is CogniSaaS solving and how is that benefiting you?** I can manage daily tasks on one platform. ### 18. Its very slow and pathetic software. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about CogniSaaS?** I don't like anything about cognisaas worst data management software **What do you dislike about CogniSaaS?** It’s very slow, and most of the time, it displays glitches and data errors. **What problems is CogniSaaS solving and how is that benefiting you?** its making our work more complicated. ### 19. Recommendable experience **Rating:** 4.0/5.0 stars **Reviewed by:** Abhishek k. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about CogniSaaS?** CogniSaaS impresses me in various ways. One of its most valuable aspects is the clarity it provides regarding the status of my projects. It makes tracking accounts that are behind schedule remarkably easy, allowing me to address issues promptly. Additionally, the platform enables the tracking of multiple timelines within each project separately, which enhances organization and oversight. This feature-rich tool significantly boosts my ability to manage and monitor my projects effectively. **What do you dislike about CogniSaaS?** While CogniSaaS offers a robust platform for project management and customer engagement, there are areas that some users might find less favorable. The complexity of the platform could pose challenges for certain users, especially in terms of navigating its features, potentially leading to a steep learning curve. Additionally, the level of customization might not meet the diverse needs of all users, limiting adaptability to specific workflows. Integration issues with other tools or systems could hinder seamless operations and data management, impacting overall efficiency. Furthermore, occasional performance issues such as slow loading times or system downtimes may disrupt productivity and user experience. Cost efficiency is another aspect; some users might perceive the cost as disproportionate to the value or benefits received. Inadequate customer support services might also impede timely issue resolution, affecting user satisfaction. Lastly, for users seeking highly advanced or specialized features, CogniSaaS might lack certain functionalities, which could lead to dissatisfaction with the platform's capabilities. **What problems is CogniSaaS solving and how is that benefiting you?** Helping to track my project and its status. ### 20. Great customer tracker! **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio H. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about CogniSaaS?** CogniSaaS has a great and broad way to track customer's projects. I really like the stages that can be tracked for each customer, even including different deals into one company. Milestones can have different scenarios such as "not initiated" all the way down to "completed". I really like the percentage bar that shows the progress with each customer. Also, customer details can be populated, such as project start date, ARR, industry, segment and even sales or post sales stages. All in all this is a great way to track stages with customers and remind properly yourself and create awareness of the required steps so that the projects can add success to our CSM role! **What do you dislike about CogniSaaS?** Some times the information takes a while to refresh, but this is minor. **What problems is CogniSaaS solving and how is that benefiting you?** Have a proper tracking and avoiding manual tasks in spreadsheets. Saves time and gives a clearer picture of the customer's real state. ### 21. Unlocking Potential: A Comprehensive Review of COGNISAAS and Its Impact on Cognitive Enhancement" **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about CogniSaaS?** Customization: The ability to tailor cognitive training programs to individual needs and preferences allows users to focus on areas they want to improve. Scientific Basis: Positive reception often comes when a product is grounded in scientific research, demonstrating its effectiveness in enhancing cognitive abilities. Diverse Training Modules: A variety of exercises and challenges targeting different cognitive functions provide a comprehensive approach to cognitive improvement. Progress Tracking: Features that allow users to monitor their progress over time can be motivating and help individuals stay committed to their cognitive enhancement goals. Adaptability: Systems that adapt to the user's skill level and progress ensure that the cognitive training remains challenging and engaging. Mobile Accessibility: The ability to access cognitive training tools on various devices, including mobile devices, makes it convenient for users to incorporate cognitive exercises into their daily routines. Community and Support: Integration of a supportive community or coaching features can enhance the overall experience by providing guidance, encouragement, and a sense of camaraderie. **What do you dislike about CogniSaaS?** Lack of Personalization: A one-size-fits-all approach without the ability to customize training programs may limit the effectiveness for individuals with specific needs or goals. Limited Scientific Validation: Users may be skeptical if there's a lack of transparent and scientifically validated information supporting the product's claims and effectiveness. **What problems is CogniSaaS solving and how is that benefiting you?** Skills Development: Cognitive enhancement can assist in developing specific cognitive skills that are crucial for job performance, such as memory, critical thinking, and decision-making. Learning and Adaptability: In fast-paced business environments, tools that enhance learning abilities and adaptability can help employees stay competitive and responsive to changes in their roles or industries. ### 22. The best pros and cons about cognisaas after one year of use. **Rating:** 3.5/5.0 stars **Reviewed by:** Divij V. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about CogniSaaS?** - Helps to track all of your projects under one roof. - User Friendly - Easy to track how many orojects you have, stage of each project and automatically notifes the other teams like financial whenever you gets to a certian stages in the project. - Can upload the document, notifies a team mate when they are involved, or there is any updates in the project timelines or stage, or other things. **What do you dislike about CogniSaaS?** The projects has many stages and it takes time to update one by one. Some times you cannot find the project by searching with company's internal number. **What problems is CogniSaaS solving and how is that benefiting you?** It is helping us to drive the complete project in one single tool. ### 23. Cognisaas has been a tool which enables me to have complete Visibility of the status of my projects **Rating:** 5.0/5.0 stars **Reviewed by:** Prajwal K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about CogniSaaS?** The status of my projects is clearly visible. Easy for me to track the accounts that are falling behind schedule. Multiple timelines in each project can be tracked individually. **What do you dislike about CogniSaaS?** The number of clicks to update the status of the project is high. Reducing number of clicks will increase productivity. **What problems is CogniSaaS solving and how is that benefiting you?** To track multiple projects, I used to use a number of excel sheets. Where as on Cognisaas, I can add all the details in one place. This also helps in sharing the status with my clients. ### 24. All in One real-time project status viewer tool **Rating:** 4.5/5.0 stars **Reviewed by:** Bharat L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about CogniSaaS?** - Helps in managing project status - Easy to understand UI - Have a very good customer support - I use the tool thrice a day **What do you dislike about CogniSaaS?** - The tool has very high latency and takes so much time to load **What problems is CogniSaaS solving and how is that benefiting you?** - Easy to track the status of projects - Realtime data and value helps us to manage clients at its best - Ease of using the product - Helpful customer support ### 25. I would readily recommend CogniSaas to friends for its user friendly interface , **Rating:** 5.0/5.0 stars **Reviewed by:** Akanksha S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about CogniSaaS?** CogniSaas is a great platform to keep track of progress across different verticals. I really like its ease of use and ability to provide a birds' eye inference of all ongoing tasks. **What do you dislike about CogniSaaS?** It sometimes requires too many clicks and steps to update. However this is a minor inconvenience. **What problems is CogniSaaS solving and how is that benefiting you?** It helps keep track of the various stages and timelines of projects. Has improved accountability and productivity. ### 26. A user-friendly office application **Rating:** 4.0/5.0 stars **Reviewed by:** vishnu p. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about CogniSaaS?** It's a pretty flexible and user-friendly application which able to track all my projects. The option of customizing as per the interest is a plus point. **What do you dislike about CogniSaaS?** The UI can be made better as sometimes it feels too clumsy. **What problems is CogniSaaS solving and how is that benefiting you?** Compiling all the projects worked by me in a single place and helping me coordinate the tasks to be done on a priority basis. ### 27. CogniSaaS: Empowering Efficient Project Management and Streamlined Customer Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Deep A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about CogniSaaS?** What I like best about CogniSaaS is its ability to prioritize high-value accounts and provide a clear overview of task tracking in fast-paced startup environments. It empowers efficient project management by offering a RAG (Red, Amber, Green) status for all accounts, enabling teams to make better-informed decisions. The most helpful aspect of CogniSaaS is its range of features that enhance customer engagement during onboarding. These include a document repository, client-to-product feature mapping, tracking of specific product feature usage by clients, and actionable insights. These features streamline the onboarding process and contribute to a smoother customer experience. **What do you dislike about CogniSaaS?** As for downsides or things I dislike about CogniSaaS, I cannot provide a specific answer as I have not faced any critical bugs that are unresolved. There were some bugs, but it gets solved after calling out those with the customer support team. **What problems is CogniSaaS solving and how is that benefiting you?** CogniSaaS solves key problems in project management and customer engagement. It helps fast-paced startups by accurately tracking tasks and prioritizing high-value accounts. This streamlines workflows, improves productivity, and ensures focused attention on important clients. Additionally, CogniSaaS enhances customer onboarding with features like a centralized document repository and insights into product feature usage. It enables businesses to personalize the onboarding experience, understand customer needs, and foster stronger relationships. Overall, CogniSaaS benefits by improving project management and customer engagement for better decision-making and customer success. ### 28. Helpful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Akash B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about CogniSaaS?** The track of the progress is pretty clear and helpful. Overall a great tool. **What do you dislike about CogniSaaS?** I didn't find any issues. Maybe update the UI/UX experience better will be good. **What problems is CogniSaaS solving and how is that benefiting you?** Automate and share the tracking details of the platform with our clients. ### 29. Very good UI/UX, and very easy to navigate and understand. **Rating:** 5.0/5.0 stars **Reviewed by:** Abhilash W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about CogniSaaS?** It helps me to keep the track of my projects very easily **What do you dislike about CogniSaaS?** Nothing as of now, everything seems good so far **What problems is CogniSaaS solving and how is that benefiting you?** They help me streamline the process and helps me keep the track of my project accordingly. ### 30. Best tool for Client Onboarding and tracking process **Rating:** 5.0/5.0 stars **Reviewed by:** Meghana S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about CogniSaaS?** The ease of use and project tracking is what I like the most **What do you dislike about CogniSaaS?** Nothing as much, but I feel there is a lot of scope for improvement. **What problems is CogniSaaS solving and how is that benefiting you?** Cognisaas is helping us track our client journey ### 31. Best tool in Market to track your Project Status for each Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Sreerag V. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about CogniSaaS?** It is very flexible and user friendly. I am able to track all my projects under one single roof. The product is very user friendly and you can customize as per your account management perspective. **What do you dislike about CogniSaaS?** I don't have anything to dislike as such. The product is very intuitive. **What problems is CogniSaaS solving and how is that benefiting you?** It is helping us to drive the complete project in one single tool. ### 32. Perfect tool for project management **Rating:** 5.0/5.0 stars **Reviewed by:** Abhimanyu W. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about CogniSaaS?** Its fast and super efficient. User friendly **What do you dislike about CogniSaaS?** It hangs a lot and is slow to process activities **What problems is CogniSaaS solving and how is that benefiting you?** Its solving my need to track my projects and the timeline of my projects. It also helps me knowing hte tasks remaining for the day. ### 33. Great tool to manage customer accounts! **Rating:** 5.0/5.0 stars **Reviewed by:** Vaibhav V. | Key Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about CogniSaaS?** The tool helps you in real time tracking of the project on daily basis and comes with a great customer support as well. **What do you dislike about CogniSaaS?** Every SaaS product comes with bugs here and there but the support makes all the difference. In CogniSaaS case this is an advantage there team is always open for suggestions and recommendations. **What problems is CogniSaaS solving and how is that benefiting you?** Planning and tracking of the project. ### 34. review for CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Vaishali Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about CogniSaaS?** It helps in project and task management **What do you dislike about CogniSaaS?** too many stages to update, it is a bit time-taking process to update the projects **What problems is CogniSaaS solving and how is that benefiting you?** it is helping to keep track of my projects, and hence it keeps my work managed and easy-going ### 35. Great user experience, makes the task progression very handy and easy to navigate between. **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about CogniSaaS?** The timeline segment for each task explaining the duration it would take along with the send access link to the clients makes it easy for sharing access. **What do you dislike about CogniSaaS?** The UI/UX could be improved, sometimes the completion tracking does not get reflected and the page needs to be reviewed for it to reflect. **What problems is CogniSaaS solving and how is that benefiting you?** It is helping me keep a track of all the client activities at the same time which makes project management very easy and time saving. ### 36. All in one platform for tracking project life-cycle **Rating:** 5.0/5.0 stars **Reviewed by:** Sairaj P. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about CogniSaaS?** Easy navigation between tasks, creation and assigning of action items made simple. **What do you dislike about CogniSaaS?** The UI can be a little better. Every tasks is within multiple sub tasks and this can get confusing at time. **What problems is CogniSaaS solving and how is that benefiting you?** Cognisaas helps us in tracking the progress of the project in a much effective way. ### 37. A wonderful experience working with a robust and dynamic product and team. **Rating:** 5.0/5.0 stars **Reviewed by:** Varun K. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about CogniSaaS?** Ease of integration and adaptation of the platform. Young, agile, and skillful team who are always ready for a good challenge. Timely delivery of features and promises with a customer-centric attitude. **What do you dislike about CogniSaaS?** The platform will need to evolve a little more in terms of ensuring technical project management requirements of product-based firms are made native to the platform for easier adaptation. **What problems is CogniSaaS solving and how is that benefiting you?** Having a single platform or repository to manage all the projects. Better insights of portfolio and revenue. Better collaboration between different functional groups by managing tasks from a single platform. ### 38. A good Project Management tool to use to steamline the Customer Success team. **Rating:** 5.0/5.0 stars **Reviewed by:** Damini B. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about CogniSaaS?** It is helpful for us to understand regarding client's projects and set timelines for each of them. **What do you dislike about CogniSaaS?** It sometimes load too much, loading time can be reduced bit. **What problems is CogniSaaS solving and how is that benefiting you?** It is streamlining the process of project management, clearly defines the stages required to complete one signle project. ### 39. Useful Tool used primarily for Project Management. **Rating:** 4.5/5.0 stars **Reviewed by:** Priyam B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about CogniSaaS?** Handful, UI experience is quite subtle **What do you dislike about CogniSaaS?** Sometime, The tool hangs a lot. So, It can be improved **What problems is CogniSaaS solving and how is that benefiting you?** Tasks alloted can easily be tracked which is very beneficial from work perspective. ### 40. I am working with CRM for a long time and it was working efficiently **Rating:** 4.0/5.0 stars **Reviewed by:** Charu P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about CogniSaaS?** 1. The whole system is more effient and fast. 2. Projects allocation happen smoothly. **What do you dislike about CogniSaaS?** 1. Projects were removed from the syatem due to a bug but due to their continous and timely effort , it was resolved now. **What problems is CogniSaaS solving and how is that benefiting you?** It was able to allocate projects and track all the improvements in the projects. I was able to see my team workload ### 41. Efficient and top quality **Rating:** 5.0/5.0 stars **Reviewed by:** Ayaan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about CogniSaaS?** The UI is really clean and user friendly. It is easy to update deals and manage accounts for customer support. **What do you dislike about CogniSaaS?** The system is easy to understand and updates are worthy. The integrations is smooth. **What problems is CogniSaaS solving and how is that benefiting you?** It is eay to keep track of the status of different account and projects and plus the ARR is easily calculated. ### 42. Its good but very complicated for new user, and report format is different for all users. **Rating:** 3.5/5.0 stars **Reviewed by:** Divya K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about CogniSaaS?** It takes 1st time implementation time; after that, it's easy to share and keep track of the project and share with the client where we are lacking with decided dates **What do you dislike about CogniSaaS?** Too many columns are there which are not relevant, and report generated by system which we share with client is also not in proper format due to which we have to maintain offline report to share. **What problems is CogniSaaS solving and how is that benefiting you?** it helps to keep everything on web not on excel sheets, which is easy to share and to keep track of the project modules and module alignments to respective spoc. ### 43. Absolute Visibility of my projects **Rating:** 5.0/5.0 stars **Reviewed by:** Mahadev A. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2023 **What do you like best about CogniSaaS?** Quite quick to set up. Makes it super simple to understand the status of my project at any time. **What do you dislike about CogniSaaS?** User interface could be a bit better. Platform is slow at times. **What problems is CogniSaaS solving and how is that benefiting you?** Eliminating the usage of excel sheets and manual project management. Giving my clients visiblity of project status. ### 44. Easy to use, great tool to manage the tasks in hand. **Rating:** 5.0/5.0 stars **Reviewed by:** Mahesh N. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about CogniSaaS?** It gives you the complete data in one dashboard that helps the user track a particular project's progress. **What do you dislike about CogniSaaS?** Slight modification is allowed, which means if there is an update in any project. It should be updated in one go only but will reflect the previous position only without updating the task-wise status. **What problems is CogniSaaS solving and how is that benefiting you?** Tracking the progress in one single dashboard is the primary benefit of this tool, as it reduces the multiple tracking sheets use. ### 45. Project tracking made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Shailja R. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about CogniSaaS?** All the projects can be tracked very easily, the progress of the project and the action items assigned makes it easy to track everything **What do you dislike about CogniSaaS?** There are a lot of clicks onto the platform **What problems is CogniSaaS solving and how is that benefiting you?** Project Tracking ### 46. Supertool to help streamline activies and increased visiblity! **Rating:** 2.5/5.0 stars **Reviewed by:** Stephen K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about CogniSaaS?** - Easy to setup and use tool - Caters to our domain i.e. HR Tech - Decreases anxiety as new Customer onboarding team members would know what next steps to take **What do you dislike about CogniSaaS?** - Integration capabilities to be increased **What problems is CogniSaaS solving and how is that benefiting you?** CogniSaas will help us standardize our implementations and help us ensure that we meet our deadlines on time by keeping all teams informed on all activities so that deadlines are met and there is enough for different groups to work and prepare for their respective tasks. ### 47. Time Saving, Organised and easy workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Prathap M. | Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about CogniSaaS?** The timelines views are a must have for any Bussiness and nobody delivers it better than CogniSaaS. Performance monitoring is simplified. Keeps our customers engaged **What do you dislike about CogniSaaS?** Generally it takes time to adapt to any tool, it took lot of patience and understanding to adapt to the platform. **What problems is CogniSaaS solving and how is that benefiting you?** Helping us share project a plan and timelines with our customers. This not only saves manual effort, but also creats a delight factor to the customers ### 48. Let Cognisaas simplify onboarding for you ! **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit J. | Associate Director - Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about CogniSaaS?** I think the internal/external visibility is one of the most substantial offerings of a tool like Cognisaas. The ease with which one can visualise the allocation of resources and bandwidth helps put things into perspective. I'd recommend Cognisaas to fellow B2B SaaS users; this can be your first step towards making a customer "success"ful on your product! **What do you dislike about CogniSaaS?** With many touchpoints, we go deep into options to make a particular change; filtered analytics would have significantly helped and made the manager's work more efficient. **What problems is CogniSaaS solving and how is that benefiting you?** Customer onboarding, team management and project management. It helps us make the entire customer onboarding smoother and quicker, in turn helping the brand realise the CARR quicker. ### 49. Great Project management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Prasad K. | Sr. Manager, Customer Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CogniSaaS?** You can choose the depth of information you want to visualise at every step of project management. Reporting, Dashboards and Actionable insights are very helpful to prioritize your tasks. **What do you dislike about CogniSaaS?** There are a lot of touch points that you need to navigate through to complete the updation of a single project. If you have a lot of projects that need updating on a daily basis, you need someone dedicated to manage the project updates. **What problems is CogniSaaS solving and how is that benefiting you?** Project management in a fast-paced startup with high influx of accounts on weekly basis demand accurate tracking of tasks. CogniSaaS helps us understand how we can prioritize the High ARR accounts and provide RAG status for all accounts. ### 50. A good CRM for managing al the data. **Rating:** 4.5/5.0 stars **Reviewed by:** Parveen T. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about CogniSaaS?** It is automating the whole process as well as help us in tracing the milesstone through which we can efficiently do the invocing. **What do you dislike about CogniSaaS?** Sometime there are hicupps and glitch in the system. **What problems is CogniSaaS solving and how is that benefiting you?** 1. Managing the flow of Projects. 2.Analysing Workload on each TL. 3.Invoving the projects - [View CogniSaaS pricing details and edition comparison](https://www.g2.com/products/cognisaas/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+13%3A12%3A03+-0500&secure%5Bsession_id%5D=7e735b91-e5af-4799-a383-921e1689d3f1&secure%5Btoken%5D=c55ab029018c4e5bd8ef43c06c134c0bd5c0d80214dd2cbc0834f5e2026b2b30&format=llm_user) ## CogniSaaS Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Setup** - Activities - Flows - Dependencies - Notifications **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop - Mass Updates **Communication** - Chat - Discussions - External - Feedback - Announcements **Onboarding Setup** - Workflows - Templates - Checklists **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Management** - Updates - Audit Trail - Integration **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks **Content & Documents** - File Sharing - Notes - Search - Versioning **Project Tracking** - Monitoring - Resources - Content - Tasks - Optimization **Resource Management** - Resource Definiton - Capacity - Scheduling **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Customer Engagement** - Portal - Engagement - Branding - Visibility - Collaboration **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Project Management** - Task Management - Planning - Visibility - Integration **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration ## Top CogniSaaS Alternatives - [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) - 4.7/5.0 (823 reviews) - [monday Work Management](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (14,931 reviews) - [GUIDEcx](https://www.g2.com/products/guidecx/reviews) - 4.6/5.0 (459 reviews)