Products

AI-powered call center automation platform designed specifically for telecom companies and ISPs. QueSee analyzes 100% of customer calls and text communication using telecom-specific AI to provide proactive churn prediction, automated Layer 1 support, and real-time customer experience monitoring. Early customers report being "glued to it more than I should be - it's a window into exactly what's going on," with agents and managers using it daily as their first tool after vacations to catch up i

Our AI agents can increase your business onboarding speed x10. They extract data from hundreds of global open sources, collect missing documents (e.g., shareholder registers, formation documents, or directors' IDs) directly from your customers, read and analyze them on the fly, request clarifications, and enable instant onboarding decisions. The solution is available either as modular components (integrated into your existing flow) or as a full end-to-end platform.

The Landis Attendant Console for Microsoft Teams is a powerful receptionist console designed to streamline call management and enhance productivity. Seamlessly integrated with Microsoft Teams, it enables effortless call handling with features like 1-click call transfers, customizable keyboard shortcuts, and multiple transfer options. Operators can view real-time Teams presence statuses, add notes, and set advanced email or chat call-back reminders for follow-ups. Compatible with any Microsoft Te

ChurnGuard connects your existing tools (billing, usage, database, support, mail,..) to detect churn risk early, highlights them on a single dashboard, then tells you exactly what to do to retain them. Reduce your churn, boost your retention, save your MRR.

Customer support platform

TuringText is an enterprise Customer Communications Management (CCM) platform designed for high-volume document generation, multilingual content delivery, and regulatory compliance. It enables organizations to automate complex document workflows, manage structured layouts across languages, and ensure accuracy through integrated validation.

CQI is revolutionizing how companies manage and engage with their customer base, merging CX signals with operational events to deliver Verified CX. The company's solutions surface root causes of dissatisfaction and enable proactive action to resolve potential customer friction early. Going beyond simple sentiment analysis, CQI identifies misalignment early, guiding teams or triggering system actions before it affects the customer relationship. CQI’s services are geared toward organizations look

Vitality Index is the strategic account health platform built for B2B sales leaders who are done finding out their best accounts were at risk after it was too late. Most enterprise sales teams can tell you what's in their pipeline. Very few can tell you whether the partnerships underneath that pipeline are healthy, growing, or quietly hollowing out. Vitality Index fills that gap. HOW IT WORKS: Sales reps assess each strategic account across 21 Vitality Drivers — organized into 7 domains includ

Content Composer is Hyland’s flagship CCM solution. Content Composer helps organizations increase engagement with external parties by enabling automated, rule-based correspondence for a variety of communication needs ranging from simple to complex, including larger batch processing. Featuring omnichannel delivery and robust output management, Content Composer allows organizations to deliver content and communications at the time and in the format customers require. Designed to integrate with ent

LinkLive is the leading, AI-enabled communications and contact center platform, trusted by thousands of the world’s most highly secure organizations to deliver cloud-based contact center as a service (CCaaS), digital customer service (DCS), and enterprise communications. With over 1,100 happy clients, LinkLive is dedicated to creating compelling experiences, optimizing agent performance, and ensuring compliant communications for enterprise users by transforming conversations to efficiently suppo

Create a support agent trained on your content and back-end data. Let it handle all customer questions, from realtime inventory information to document generation. Boost your customer service and cut your support workload.

ManyFace is a cutting-edge AI-driven decision-making support system that empowers humans by providing personalized expertise and guidance at an affordable cost. This innovative solution enables organizations to make informed decisions, improve operational efficiency, and drive transformation through human-like conversations. Data Security: ManyFace ensures the highest level of data security, storing all data on-premises within the organization's existing infrastructure. This approach eliminates

AI-solution that helps B2B SaaS companies become #1 on the buyer shortlist.

India's first Aggregator CRM. Brings together Customers, Dealers & Service Partners. Build Better Interests in Digital Commerce. Scale worldwide with confidence on a modular platform designed for peak shopping at any time. Increase revenue, productivity, and channel engagement.

Zencall AI is your personal AI agent that answers missed calls, ensuring you never miss important information.

Shoppp3D is an ecommerce platform that lets anyone easily create a virtual store for their retail business. Virtual stores offer customers an immersive shopping experience using 3D technology and can increase online retail sales by up to 79%. Virtual stores help customers try out product features, view products from any angle and make more confident buying decisions - reducing returns and shopping cart abandonment. With Shoppp3D, you can easily create your virtual store and connect it with your

Sirius offers a conversational experience using Artificial Intelligence and Natural Language Processing to mimic conversations with real people. Deploy domain-trained, highly customizable virtual assistants to deliver superior customer interactions anytime, anywhere. Sirius adapts to all your needs, updates on the fly and works 24/7 in the background to improve Net Promoter Score, CSAT score for you.

BLEND's Multilingual Help Desk is an AI-powered customer support solution designed to seamlessly integrate with Zendesk, enabling businesses to provide efficient and accurate support in over 120 languages. By combining advanced neural machine translation (NMT) technology with human post-editing, this tool ensures high-quality translations that maintain the nuances of the original communication. Key Features and Functionality: - Seamless Zendesk Integration: The Multilingual Help Desk int

Nurturev is an AI-powered enterprise sales intelligence platform designed to streamline and enhance the sales process for B2B companies. By leveraging advanced artificial intelligence and machine learning, Nurturev provides actionable insights into customer needs, enabling sales teams to identify and prioritize high-value deals within complex enterprise accounts. This data-driven approach empowers organizations to make informed decisions, optimize their sales strategies, and drive significant re

At Provan Success we believe in empowering individuals like you to thrive as Customer Success leaders. Our program is designed to equip you with the essential skills, strategies, and visionary mindset necessary to evolve into a confident and capable leader. Through our immersive approach, we provide hands-on learning experiences that offer practical insights, meticulously crafted to tackle the real-world intricacies of the field. Embark on a transformative journey with our Customer Success Le