---
title: Chatwith Reviews
meta_title: 'Chatwith Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Chatwith works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-08-17'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Chatwith Reviews
**Vendor:** Dumpling Software  
**Category:** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Chatwith
Create a support agent trained on your content and back-end data. Let it handle all customer questions, from realtime inventory information to document generation. Boost your customer service and cut your support workload.



## Chatwith Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users praise the **exceptional customer support** of ChatWith, noting quick resolutions and innovative solutions from the team. (1 reviews)
- Users love the **customization options** of ChatWith, enabling seamless integration and tailored chatbot experiences for clients. (1 reviews)
- Users value the **easy access** to customizations and integrations with ChatWith, streamlining the chatbot creation process. (1 reviews)
- Users love the **easy integrations** with various systems, enabling seamless chatbot creation across channels. (1 reviews)
- Users enjoy the **easy setup** of ChatWith, allowing for quick creation and integration of custom chatbots. (1 reviews)
- Intuitive (1 reviews)
- Team Management (1 reviews)
- Training (1 reviews)

## Chatwith Reviews
  ### 1. The Greatest Chatbot of All Time - Rafal IS the difference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diran G. | Founder, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 08, 2025

**What do you like best about Chatwith?**

It's functionality is insane, I've experience using a lot of other chat bots - Re:tune; SupportBoard, MagicForm, Answerley, etc. In my experience, ChatWith is the GCBOAT (Greatest Chat Bot of All Time)!

I use ChatWith to build custom chatbots for clients, including connecting to LinkedIn. Their API makes it easy to integrate to practically any open messaging channel or any system.

Creating conversations is a breeze and training is so simple to do. The custom Actions are really the game changer, where the chatbot can call any system to get data or send to, such as lead profile data, calendar availability, and more. The teams functionality means giving access to customers is a cinch.

The deal limits in this are generous (unlimited chat bots, BYOK) so i'll never run out of opportunities.

However, Rafal IS the difference - he gets support and innovation. Everytime there's been an issue, he's resolved it within a matter of days (mainly API led).

Thank you for bringing this epic solution and support to the world!

**What do you dislike about Chatwith?**

There is literally nothing I dislike about ChatWith. I've provided some innovation ideas to Rafal but that is it.

**What problems is Chatwith solving and how is that benefiting you?**

Chatwith is helping me create a new business by providing AI agents to handle chat, SMS and calling all in a packaged solution



- [View Chatwith pricing details and edition comparison](https://www.g2.com/products/chatwith/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+16%3A48%3A47+-0500&secure%5Bsession_id%5D=e0936b93-0659-4b5b-9961-08f24d5c3fa9&secure%5Btoken%5D=c37804343e72dde56923ad13d00f60c65548154706e42471443813915746dbe2&format=llm_user)

## Chatwith Features
**Generative AI**
- AI Text Summarization

**Self-Service Experience**
- Knowledge Base
- Searchable Articles
- Community Forums
- Mobile Optimization
- Personalization

**Self-Service Platform**
- Branding
- Automation
- Artificial Intelligence
- Integrations

**Agentic AI - Customer Self-Service**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Chatwith Alternatives
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  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,694 reviews)