--- title: LinkLive Reviews meta\_title: 'LinkLive Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how LinkLive works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 1 scale: '5' date\_modified: '2025-10-02' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # LinkLive Reviews & Product Details LinkLive is the leading AI-enabled communications platform, trusted by the world’s most highly secure organizations to deliver cloud-based contact center as a service (CCaaS), digital customer service (DCS), and enterprise communications. With over 1,100 happy clients, LinkLive is dedicated to creating compelling experiences, optimizing agent performance, and ensuring compliant communications for enterprise users by transforming conversations to efficiently support your customers and employees, no matter where they are. Unlike other solutions, LinkLive stands out with modern, native features – including secure and compliant voice, texting, video conferencing, co-browse, mail, file share, appointment scheduling, and a digital office – LinkLive provides a unified experience for optimal outcomes. LinkLive powers communications success for organizations like River Run Bank, Neighbors Federal Credit Union, Bank of Oak Ridge, North Memorial Healthcare, University of Minnesota Physicians, CSI BPO, and more. LinkLive’s platform adheres to stringent compliance standards, including GLBA, SEC, SOC2, HI-TRUST, Sarbanes-Oxley, and HIPAA requirements. For more information visit linklive.ai. * * * Seller [LinkLive](https://www.g2.com/sellers/linklive) Discussions [LinkLive Community](https://www.g2.com/products/linklive/discuss) Overview by Julie Hsu Show More ## Top-Rated Alternatives [ ![Zoho Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Desk") Zoho Desk 4.4/5(7,886) ](https://www.g2.com/products/zoho-desk/reviews) [ ![Agentforce Service (formerly Salesforce Service Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,907) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/linklive/competitors/alternatives) FC Francisco C. Mid-Market (51-1000 emp.) 3/2/2024 "Secure Associations Made Simple" 3.5/5 What do you like best about LinkLive? LinkLive is works on secure correspondence across various channels. Whether it's voice calls, video conferencing, or visit, I can associate with clients and partners consistently and safely, all from one stage. This has made distant cooperation a breeze. Review collected by and hosted on G2.com. What do you dislike about LinkLive? I've seen is that occasionally the underlying association cycle can require a couple of additional seconds. While not a significant issue, it can sporadically upset the progression of discussion, particularly during quick moving calls. Review collected by and hosted on G2.com. What problems is LinkLive solving and how is that benefiting you? LinkLive has been a distinct advantage for my business. It's wiped out the requirement for various correspondence stages and guarantees all interchanges are secure. This means expanded proficiency, further developed client fulfillment, and inward feeling of harmony realizing our associations are classified. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of LinkLive for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Zoho Desk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk Logo") Zoho Desk 4.4 (7,886) Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. 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Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries ](https://www.g2.com/products/saas-labs-justcall/reviews "JustCall")[ 7 ![Podium Logo](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium Logo") Podium 4.5 (2,110) Podium empowers local businesses to do more business in less time with the simplicity of text messaging. 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