Products

Welcome to SummitNext, where we empower visionary leaders with cost-effective global team solutions to get to their next Summit - faster. Access top talent, streamlined operations, and exceptional service standards through your remote teams in India, the Philippines, or Malaysia – tightly integrated with you, locally managed by us, enabled by a spirit of true partnership and powered by our deep experience in this area. We are a BPO company founded in 2020 by leaders with several decades of ex

Automated CX Assurance Testing that enables you to focus on what matters most—your customers. Lens 5.0 is designed to deliver detailed, actionable insights into the health and performance of your contact center environment to quickly identify and resolve problem areas to achieve and maintain outstanding customer experience.

FreeCallMe is a browser-based VoIP calling platform that lets you call real phone numbers in over 200 countries, no app or download needed. The free tier is generous enough to just start calling right away, no strings attached. It runs on solid infrastructure so calls connect reliably and your caller ID actually shows up trusted, not flagged as spam.

Taqnyat is a Saudi-based cloud communications provider that enables businesses to connect with customers through SMS, WhatsApp Business API, email, voice, chatbots, and communication APIs. Its platform helps organizations automate notifications, OTP verification, customer engagement, and marketing campaigns with reliable, scalable messaging services.

WiseAudio is an AI-powered call quality assurance platform that automatically analyzes 100% of business's phone calls against business' own quality standards. Instead of manually reviewing a small sample of recordings, teams get full coverage, consistent scoring, and actionable insights into conversation trends. WiseAudio transcribes calls and uses large language models to evaluate them, with time-stamped references so businesses can verify exactly how each assessment was made. It integrates dir

Ekua builds and runs WhatsApp-native, Spanish-first AI agents for Latin American enterprises, grounded in your systems and enterprise-secure. Agents-as-a-service, starting with collections.

AI voice agents that convert 40% of ecommerce calls into sales.

PinnacleVoice Networks gives your agents more live conversations per hour, powered by AI predictive dialing, real-time coaching, and a unified CRM + SMS + email platform built for call centers, contact centers, and BPOs.

AnswerNet is a tech-enabled contact center outsourcing company, providing inbound, outbound, automated, BPO, and AI services. AnswerNet offers strategic industry insights and creative problem solving. Our data driven emotionally intelligent business process outsourcing solutions are designed to optimize business performance, streamline operations, and mitigate risks, enabling our clients to focus on revenue generation and core activities. We will customize a solution that meets your needs! Core

Call Mirror is a call evaluation service that stress-tests how a business's front desk and sales team handle inbound prospect calls. Caller personas place realistic calls posing as real customers — a med spa lead pricing a treatment, a patient trying to book an appointment, a shopper at a car dealership — then every call is scored against a detailed rubric and returned the same day as a shareable report with the recording and specific coaching recommendations. Beyond one-off evaluations, Call Mi

Most support teams only review a small sample of customer conversations. That means they miss the full picture: - where agents are giving wrong or inconsistent answers - where policies are unclear - where customers are getting stuck - and where product or ops issues keep coming up Revelir helps companies review 100% of their customer service interactions at the standard of a human QA analyst. Our AI scores every conversation against your own QA scorecard, with evidence for every judgment. You

Isara is an independent monitoring and QA layer for AI agents. As companies hand customer support, customer success, and financial interactions over to AI, the only record of what those agents actually said and did usually lives inside the platform that sold you the AI — the same platform that grades its own performance. Isara gives you an independent view. Isara connects in minutes (no code changes) and analyzes every interaction across major customer service platforms — not a sample. It surfac

Commbots is an Omni channel solution for businesses to communicate with their customers from multiple channels on unified platform, it offers Workflow Automation, Integrations with CRM, AI and Human handover. Also its an excellent Whatsapp marketing and engagement solution.

VoiceVox.ai is a compliance-first AI voice automation platform for regulated industries. The platform enables businesses to deploy AI voice agents that handle inbound and outbound calls, qualify customers, book appointments, capture data, follow approved compliance scripts, generate audit trails and escalate to human teams when required. Built for sectors such as financial services, automotive finance, property, energy, utilities and hospitality, VoiceVox.ai combines multi-agent orchestration,

Remote Partners AI helps service businesses recover missed calls, cover after-hours answering, dispatch notes, callbacks, tickets, CRM follow-up, and admin support. The company designs the support workflow, QA expectations, escalation rules, and AI-assisted note, routing, and QA process; Azpired's Cebu operation delivers the trained support team.

ITS is a leading provider of WhatsApp Business API solutions, helping businesses streamline customer communication through automated messaging, chatbots, bulk notifications, OTP authentication, and customer support. Designed for scalability and reliability, our platform enables organizations to enhance engagement, improve response times, and deliver seamless customer experiences on WhatsApp.

Send Intercom Ratings to Slack Instantly Don't wait days or weeks to address negative customer satisfaction ratings. Follow up with unhappy customers immediately and build a culture of feedback with SupportMan. Connect it with Slack and Intercom.

We’re the smart, dedicated team handling your customer-facing operations. We help SaaS companies scale by building and leading customer support, customer success, and back-office teams.

Allsec Technologies' Customer Experience Management (CEM suite offers comprehensive solutions designed to enhance customer satisfaction and loyalty across various industries. With over two decades of expertise, Allsec combines human expertise with cutting-edge technology to deliver end-to-end services that streamline operations, mitigate risks, and optimize customer interactions. Key Features and Functionality: - Customer Service: Integrates human expertise with advanced technology to improve