Brij is the only omnichannel marketing tool that enables consumer brands to connect with ALL of their customers, even those across 'offline' channels like retail, Amazon and other third party marketplaces. Brands use Brij’s digital rebates, QR code experiences and dynamic links to drive retail velocity, share content, and collect valuable zero & first-party data. Brands also utilize Brij's product registration & warranty management to drive more data collection & customer insights. T
MUSICA consistently provides the high quality images needed to support the diagnosis, while saving both time and effort.
Build a business that keeps you in the loop with customers and colleagues.
Deutsche Telekom Business Services Provide Contact Center Infrastructure Services.
The Toshiba Contact Center Suite runs as an application on Toshiba’s Media Application Server (MAS) or MicroMAS to create simple yet powerful contact centers
eGain Virtual Assistant for Agents™ continuously monitors conversations to serve up best-practice guidance and knowledge to agents when relevant.
3C Consulting suit of customized development and strategic planning solutions are designed to help you create a path forward for your organization that is designed to achieve peak performance and marketplace leadership.
EVS7 offers a complete modern cloud call center that scales with your business. The Parrot promotes ease-of-use & productivity by dialing up to 5 lines per agent enabling teams to make & receive thousands of calls per day all with just a web browser! The skys the limit as Parrot includes truly unlimited calls & a dedicated Customer Success Manager. EVS7, an industry leader since 1993, boasts one of the most cost effective solutions for all of your call center goals.
TelTel is a company that creates and develops modern call center systems, which are of high quality, convenient, and reliable.
Eclipse CMS is a web-enabled call logging tool to provide your business with information on communication infrastructure preformance, utilisation, fraud, capacity and cost/billing.
CormSquare automates your procurement process, greatly reducing time, cost and effort. It also helps find right suppliers at lower price. CormSquare saves procurement cost and ease of procurement.
ServiceSim is an AI-enabled training partner that simulates the customer side of interaction so your agents can practice even the most complex customer interactions in a real-life situation with all of the variables of a typical human conversation.
HelpTree is an intelligent knowledge management solution, powered with significant cognitive capabilities, and robust decision network architecture (DNA). HelpTree follows a decision tree approach where appropriate content (article, video, troubleshooting steps) are mapped to each step of the decision tree. This step-by-step guided methodology helps consultants troubleshoot customer issues in a structured manner. AI Assistant - an advanced feature powered by Azure OpenAI GPT that provides instan
EmberQA is an AI-powered quality assurance platform built for call centers and answering services that want to elevate customer experience while reducing manual QA work. Traditional QA methods review less than 1% of calls, leaving coaching opportunities, compliance risks, and performance insights hidden. EmberQA solves this by automatically pulling in call recordings from your existing phone system and using AI to review 100% of calls in minutes, against your own QA rubric. With EmberQA, every
Orbiq turns your security posture into a self-serve experience for buyers — so your team stops answering the same compliance questions on repeat. Your trust center lives at trust.yourcompany.com with full brand theming (colors, fonts, layouts, branded emails), so it looks like your company, not a vendor's template. Enterprise-grade document controls come standard: three-tier access (public, restricted, NDA-gated), integrated click-to-sign NDA workflows, document watermarking with recipient track
AnswerAide provides quality customer service solutions and answering services 24/7. The services we offer help our clients stay at the top of their industries because of the excellent support their customers receive from us. In addition to taking a traditional message, AnswerAide also collects and qualifies new leads, takes orders, dispatches emergency calls, provides technical support, places orders, collects donations, schedules appointments, and much more. In addition to phone service