Products

StaffConnect delivers a powerful mobile employee engagement platform that transforms the employee experience by enabling large enterprises to connect, communicate and engage their entire workforce, especially remote, non-desk employees.

Lovestock & Leaf is a leading developer of advanced applications designed to enhance the Zendesk customer experience platform. With over 12 years of partnership with Zendesk, they have developed some of the most popular apps in the Zendesk marketplace, including 5-star rated Quickie, Lovely Views, and Sticky Notes. Their solutions are trusted by thousands of high-profile customers such as Netflix, Uber, Slack, Mailchimp, Xero, Deliveroo, and Cloudflare. Key Features and Functionality: - L

Swifteq is a software engineering and AI consulting company specializing in developing intelligent, tailored applications for helpdesk and live chat platforms. Their suite of Zendesk® apps is designed to automate support workflows, enhance help center management, and assist agents, thereby boosting team productivity and improving customer experiences. By integrating advanced AI technologies, including ChatGPT, Swifteq enables customer support teams to focus on complex inquiries, streamlining ope

lenDesk is a loan origination platform that allows you to manage credit decisions with automated workflows, fraud by validating specifics and identifying suspicous patterns, manage expectations with status tracking for all loan stakeholders, and more.

Noisely monitors customer feedback across 12 external sources, including Reddit, G2, Trustpilot, Hacker News, App Store, Play Store, Google Reviews, Quora, Zendesk, Freshdesk, Intercom, and Canny. It uses AI to analyze sentiment, score urgency and impact, cluster similar feedback together, and automatically categorize mentions into 12 categories. Results can be pushed to Slack, Microsoft Teams, Jira, Linear, Notion, Asana, Google Sheets, or via webhook. The platform auto-generates a product back

Padah Solutions Pvt Ltd, established in 2018 and headquartered in Bangalore, India, is a Platinum Atlassian Partner and Premier Zendesk Partner specializing in Business Process Management solutions. The company focuses on enhancing organizational efficiency by refining processes and implementing automation tools tailored to various industries. Their services encompass business process analysis, re-engineering, solution architecture, tool selection guidance, implementation, user training, and ong

Alterna CX is a customer experience analytics platform that collects and unifies customer feedback from more than 100 data sources, including surveys, reviews, social media, chats, and support tickets. The platform applies observational customer experience (oCX) scoring, sentiment, emotion, intent detection, location-based analysis, and root-cause analysis with driver simulation to organize and quantify unstructured feedback. Built-in dashboards and automated “close-the-loop” workflows integrate

Brilo AI is an AI phone and voice agent platform that automates inbound and outbound business calls 24/7. Trusted by 1,000+ businesses across insurance, healthcare, financial services, mortgage, real estate, ecommerce, hospitality, retail, solar, and staffing. Flagship agent Casey deploys in ~10 minutes via a no-code dashboard, no engineering required, and handles concurrent calls at scale with human-like voice and natural interruption handling. Calls are transcribed in real time, with seamless

UpBrains AI creates and deploys purpose-built automation agents that run end-to-end document workflows—from the moment content lands in a shared inbox or message queue to its final hand-off into core business systems. Native connectors plug directly into customer-operations tools such as Outlook, Gmail, Front, Zendesk, and Salesforce Service Cloud, letting agents capture every incoming email, chat, or attachment. Downstream, the platform syncs bi-directionally with ERP, CRM, and finance applicat

Automagical Apps offers a suite of productivity tools designed to enhance and automate workflows within Google Workspace. With over 160 million installs globally, these applications are trusted by thousands of organizations to streamline tasks such as email management, document translation, and form creation. By integrating seamlessly with Google Workspace, Automagical Apps empowers users to boost efficiency and focus on higher-value activities. Key Features and Functionality: - Automagical Nu

WeKall is a cloud-based telephony and contact center solution enhanced with artificial intelligence (AI, designed to optimize business communications for sales, customer service, administration, and collections teams. By integrating voice and messaging services with AI capabilities, WeKall enables companies to enhance customer interactions, improve operational efficiency, and make data-driven decisions. Its user-friendly platform allows for rapid deployment without the need for extensive IT supp

Lokalise is a cloud-based localization and translation management platform designed to streamline the process of adapting digital content—such as mobile apps, websites, games, and software—for international markets. By integrating seamlessly into development workflows, Lokalise enables teams to automate and manage translations efficiently, ensuring faster releases and consistent user experiences across multiple languages. Key Features and Functionality: - Collaborative Workflow: Facilitates r

VICIhost is a comprehensive, enterprise-class, open-source contact center solution designed to manage inbound, outbound, and blended communications. It integrates predictive dialing capabilities and supports multiple channels, including phone calls, emails, and website chats, all accessible through a unified agent interface. This flexibility allows agents to operate from virtually any internet-connected location, enhancing operational efficiency and scalability. Key Features and Functionality:

Argosquad, established in 2019, is a premier eCommerce enabler based in the Philippines. Leveraging extensive experience from operating argomall.com and collaborating with leading Philippine retailers, Argosquad specializes in delivering comprehensive eCommerce solutions. As the first official business solutions partner of Adobe Magento in the country and an implementation partner of Zendesk, the company offers a suite of services including consultancy, development, and implementation of highly

TicketSync by Fermi Systems is a fully managed integration service designed to help Managed Service Providers (MSPs) securely and efficiently synchronize incidents, tasks, and service requests across various IT Service Management (ITSM) platforms, including Jira, ServiceNow, Zendesk, and Freshdesk. Tailored for MSPs operating in cloud-native or hybrid environments, TicketSync is particularly effective in aligning internal and customer-facing systems, especially when managing AWS-hosted workloads

SuperDesk – a generative AI powered IT and customer service desk experience built on top of your native cloud platforms with components like AWS Bedrock and Databricks DBRX and with connections to your platforms for IT and customer service management like ServiceNow, Freshdesk, Zendesk, Salesforce, Hubspot and more.

Partnerway is a leading official reseller of renowned software solutions, including Google Workspace, Asana, Zendesk, AWS, and Microsoft, across Europe. Established in 2021 and headquartered in Tallinn, Estonia, Partnerway specializes in assisting small and medium-sized businesses (SMBs to accelerate growth by digitalizing operations, optimizing business processes, and facilitating seamless cloud migrations. With a dedicated team of industry-certified specialists, Partnerway has successfully sup

Saasten Technologies is a cloud computing consulting firm specializing in Customer Relationship Management solutions, G Suite, and Platform as a Service offerings. Established in 2009, the company partners with leading cloud providers such as Salesforce, Zendesk, and Google to deliver tailored solutions that enhance business operations. Key Features and Functionality: - Salesforce Integration: Offers CRM software focused on sales, customer service, marketing automation, analytics, and applica

DeskClone AI is a platform for building AI support agents that clone your team's expertise. You don't configure workflows or train models - you describe your support to Jarvis, the super-agent built into the platform, or just upload your requirements and spec docs, and Jarvis builds the agent, loads its knowledge, and publishes it with a one-line embed code. Every change Jarvis makes is journaled and one-click reversible. Your agent answers from your docs, email history, and past tickets - and r

SupporTrends connects product teams with customer feedback, delivering automatic, actionable insight from actual users so that companies can iterate faster. In addition to processing call recordings, customer reviews, and more, SupporTrends offers integrations with popular platforms such as Intercom, Zendesk, Kustomer and more. With full sentiment analysis, NPS impact estimation, and feature-based action recommendations, SupporTrends helps plot a clear feature and product development roadmap.