# WeKall Reviews
**Vendor:** WeKall  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About WeKall
WeKall is a cloud-based telephony and contact center solution enhanced with artificial intelligence (AI, designed to optimize business communications for sales, customer service, administration, and collections teams. By integrating voice and messaging services with AI capabilities, WeKall enables companies to enhance customer interactions, improve operational efficiency, and make data-driven decisions. Its user-friendly platform allows for rapid deployment without the need for extensive IT support, making it accessible for businesses of all sizes. Key Features and Functionality: - AI-Powered Conversations: Utilizes AI to analyze and enhance customer interactions, providing insights and automation to improve service quality. - Rapid Activation: The platform can be set up and operational within minutes, eliminating the need for complex installations or IT assistance. - Real-Time Reporting: Offers comprehensive analytics and reporting tools that monitor key performance metrics, enabling informed business decisions. - Seamless Integrations: Integrates effortlessly with popular productivity applications and customer relationship management (CRM systems such as Microsoft Teams, HubSpot, Salesforce, and Zendesk, ensuring a cohesive workflow. - Scalable Solutions: Provides flexible plans tailored to various business needs, from small teams to large enterprises, with features like call recording, intelligent waiting, and agent scheduling. Primary Value and Problem Solved: WeKall addresses the challenge of managing efficient and effective business communications by offering a scalable, AI-enhanced telephony solution. It empowers organizations to deliver superior customer service, streamline internal communications, and reduce operational costs. By integrating with existing tools and providing actionable insights, WeKall helps businesses enhance productivity and customer satisfaction, ultimately driving growth and success.




## WeKall Reviews
  ### 1. WeKall cloud-based IP telephony

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about WeKall?**

Ease of implementation, use, and reporting.
Their customer service
Ease of integration with CRM

**What do you dislike about WeKall?**

So far, I haven't found anything I don't like, it's a good product.

**What problems is WeKall solving and how is that benefiting you?**

Call recording, reporting, integration with CRM, and management traceability



- [View WeKall pricing details and edition comparison](https://www.g2.com/products/wekall/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+06%3A28%3A56+-0500&secure%5Bsession_id%5D=08932cd9-c904-42b4-99c4-64b79fd0a228&secure%5Btoken%5D=1342489c54f07df94849aac91387ac26df653d61af8c8dc87792b8be7cca72a0&format=llm_user)

## WeKall Features
**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

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