Products

VortalSoft Inc. is a global information technology solutions firm founded in 2000, specializing in consulting, designing, building, and supporting mission-critical contact center and unified communications technologies. With a focus on delivering tailored IT solutions, VortalSoft aims to enhance business productivity and security, ensuring seamless technology management and exceptional support for its clients. Key Features and Functionality: - Field Engineering Services: Expert on-site suppo

SUMMARY We offer a full range of web and digital marketing services, but why choose us? Apart from the 30+ years of skills and unparalleled experience we approach each project in an integrated way. We don't just look at your isolated web design or your digital marketing projects. We listen to you to find out what your business and its opportunities, threats, strengths and weaknesses are. We find out what the gaps are and tailor our Statement of Work and the team that will assist you accordin

HTC Global Services, Inc., established in 1990 and headquartered in Troy, Michigan, is a leading global provider of Information Technology and Business Process Services and Solutions. With a strong presence across North America, Europe, the Middle East, and Asia Pacific, HTC leverages deep domain expertise and a comprehensive suite of services to drive digital transformation for its clients. The company's commitment to quality is underscored by its adherence to SEI CMM Level 5 standards and cert

HIPAADesk.app is a comprehensive help desk software designed to streamline IT support and customer service operations. It offers a suite of features including smart ticketing, time tracking, detailed reports and analytics, and AI-powered assistance, all within a fast, clean, and HIPAA-compliant platform. Key Features and Functionality: - Smart Ticketing: Efficiently create, assign, and track support tickets, categorizing them by priority, tags, and custom fields to maintain an organized workfl

Hello Hotel is a modern voice and SMS communication platform built for independent and boutique hotels. Most hotels rely on a traditional phone system for calls and a separate tool for guest messaging — and neither one connects to the property management system. Hello Hotel replaces both. Calls and texts flow into a single shared inbox, and because Hello Hotel integrates directly with your PMS, your team sees live guest and reservation context on every conversation before they pick up. Key cap

Furie™: The AI Assistant That Transforms Customer Engagement Furie™ is an intelligent, omnichannel engagement platform designed to help businesses turn every website visitor into a meaningful connection. Acting as a 24/7 digital front desk, it welcomes, guides, and supports customers in real time—whether they’re browsing on your site, messaging on Facebook, chatting through WhatsApp, or reaching out by SMS. At its core, Furie™ blends automation and human touch. The AI concierge handles common

OpenText™ Content Management for Engineering is a comprehensive solution designed to streamline the management of engineering documents and processes throughout the asset lifecycle. By integrating seamlessly with Enterprise Asset Management systems, it ensures that project, operations, and maintenance teams have timely access to accurate information, enhancing collaboration and operational efficiency. Key Features and Functionality: - Persona-Driven Dashboards: Customizable dashboards tailored

Lumina AI Wellness is a privacy-first workplace health platform by Wellness at Work AI that helps employees and organizations reduce the impact of prolonged screen-based work. Built for modern teams, remote workers, and knowledge professionals, Lumina uses on-device AI and computer vision to monitor eye strain, posture, and stress in real time. With employees spending hours each day on computers, issues like digital eye strain, poor ergonomics, neck and back discomfort, stress, and screen fatig

XClear AI is a comprehensive technology partner specializing in managed IT services, cybersecurity, cloud solutions, and AI automation tailored for growing businesses. By integrating advanced AI-driven automation with robust IT support, XClear AI enables organizations to streamline operations, enhance security, and focus on growth. Key Features and Functionality: - Managed IT & Support: Provides help desk services, continuous monitoring, and maintenance to ensure seamless IT operations. -

QR Rx is a HIPAA-compliant patient engagement and retention platform built for cash-pay specialty practices — dental, plastic surgery, med spa, dermatology, ophthalmology, orthopedics, ENT, GI, hair restoration, medical weight loss, and veterinary. It owns the post-procedure recovery window: the days after a visit when patients forget instructions, drift from the plan, and quietly decide whether they'll review you, refer you, and return. Every patient goes home with a branded, day-aware recover

Just Appraised is a software company dedicated to enhancing the efficiency of local government operations through artificial intelligence. Founded in 2017 and headquartered in Palo Alto, California, the company specializes in automating and streamlining workflows for tax assessors and clerks, particularly focusing on the property tax assessment and administration processes. Key Features and Functionality: - Deeds Automation: Utilizes AI to process property deeds, reducing manual data entry and

Collabaro is the operations platform built specifically for wind turbine and blade service contractors. It replaces the spreadsheets, paper forms, WhatsApp threads, and late-night admin that blade service companies still rely on to run inspection and repair projects. The platform has two components: Collabaro Desk, a web dashboard for project managers and commercial teams, and Collabaro Field, a mobile app for rope-access technicians working on the turbines. Collabaro tracks every technician h

INSIDE is a cloud based live chat and customer engagement platform.

eFACiLiTY® Helpdesk and Knowledgebase system simplifies service request management by centralizing all configurable details into a unified solution. Our comprehensive helpdesk platform ensures seamless and convenient resolution of support requests for your team. With this system, you can easily track the complete history of actions, events, follow-ups, message exchanges, response times, and user feedback. This valuable information enables analysis and improvement of the helpdesk and calls resolu

Telenetix’s TxContact is an Omni-channel Contact Center Platform specifically designed and developed to enable Enterprises to engage with their customers seamlessly, track customer interactions over multiple channels by logging every interaction over every channel on a common CRM or a database, and implementing a workflow to streamline a transaction from start to end by assigning tasks to relevant support teams based on pre-defined business rules.

Emson is a customer support, shared inbox, complaint management system, actions and cost tracker all in one. We provide a full operational view of your customer interactions and the actions taken to resolve them.

Stop waiting, start resolving. Unify, simplify, and amplify employee experience with Agentforce IT Service — built on the #1 AI service platform. With humans and AI agents working together, you can instantly resolve issues conversationally, cut service request volumes, and automate incident resolution — everywhere employees work.

Fastrack Booking is a comprehensive cloud-based hotel reservation and property management system designed to streamline hotel operations and maximize revenue. It integrates a Central Reservation System (CRS, Channel Manager, and Online Booking Engine, enabling efficient management of reservations, rates, and inventory across multiple channels and the hotel's website. Developed under the guidance of hospitality experts, Fastrack Booking caters to various property types, from boutique hotels to la

1. Outpatient Management Solutions:- All-in-one suite of online OPD solutions designed to cover the end-to-end aspects of Outpatient requirements, core workflows, addresses the shortcoming of outpatient patient care. Fully integrated and covers everything from patient engagement, OP billing, and Electronic Health Record (EHR). 1. Inpatient Management Solutions:- Inpatient management is a complex undertaking owning to the huge, interlinked patients to be securely maintained and managed. Ezov

State Of The Art GLPI is a comprehensive, open-source IT Asset Management and Service Desk solution designed to streamline the management of an organization's IT infrastructure. It enables businesses to efficiently track hardware and software assets, manage helpdesk operations, and oversee project lifecycles, all within a unified platform. By integrating various IT management functions, GLPI enhances operational efficiency and supports informed decision-making. Key Features and Functionality: