Products

WebDocs is a cloud based electronic document management (EDM) / enterprise content management (ECM) and business automation tool that seamlessly integrates scanning, electronic documents, workflow, E-forms, powerful search features and analytics into a powerful platform to drive costs out of business processes in organizations of any size.

Apache OpenNLP library is a machine learning based toolkit for the processing of natural language text that supports the common NLP tasks, such as tokenization, sentence segmentation, part-of-speech tagging, named entity extraction, chunking, parsing, and coreference resolution these tasks are usually required to build more advanced text processing services and includes maximum entropy and perceptron based machine learning.

AssetWorks EAM is a comprehensive asset management system that handles all aspects of public infrastructure management including complex networks of linear and boundary-based assets such as roads, pipelines and parks.

Transform your customer experience with engaging entertainment that reduces perceived wait times, increases satisfaction, and generates additional revenue for your business. No complexity, no monthly fees, just results.

IPcook has over 55 million real dynamic residentialIPs, building a global network covering 195+ countriesand regions.With a backbone-grade dynamic lP pool,it supports 1000+ high-concurrency requests, easilybypassing regional restrictions.

Electronic Document System / Social Intranet

Thrive is a downtime tracking solution built on over a decade of listening to the feedback of valued customers. Optimized with the operator in mind, it's easy to install, easy to use and offers deliberately concise reporting - all via a dashboard that puts downtime insight front and center.

Alfresco Community Edition is an open-source, cloud-native content services platform designed to manage and govern enterprise content efficiently. It offers a scalable and flexible solution for organizations seeking to control unstructured content and streamline business processes. Key Features and Functionality: - Document Management: Provides robust tools for storing, accessing, and managing documents across various devices, ensuring seamless collaboration. - Intelligent Process Management:

DxArchive is a cloud-based, document management solution, designed to ease the management and storage of documents of your automated processes, securely and compliantly, even with the strictest of regulations. Smart folders, customized automated workflows and data mapping mean that, no matter the size and complexity of your business, you can find the right document at the right time with our simple interface. Upload, download, find and share any type of document anytime, anywhere with DxArchive.

Analyses and provides feedback on 100% of calls and chat conversations for contact centres, sales- and service-teams. Uses AI to find patterns and provide coaching with tangible feedback to agents on the phone and their managers to improve performance and reduce time-to-proficiency.

Unlock multilingual customer care, sales, and KYC across all channels with our blend of human expertise and AI, cutting costs by up to 50%. Trusted by 250+ clients managing 15M+ interactions yearly, from startups to corporate giants, we optimise your customer experience, freeing you to focus on your core business.

everteam.discover is a powerful tool that lets you find, organize, classify, and manage content located in systems and repositories across your organization.

WebExit is an interveiw management system that provides a method to identify the issues and irritations that are causing employee turnover in your organization.

The iFinder is the perfect Enterprise Search and Content Analytics solution for your company supporting Natural Language Processing and Deep Learning.

Microsoft Bing for Commerce is a new enterprise product search, personalization and product recommendation solution designed for large-scale retailers. It offers an AI-driven product search solution that gives retailers the power to meet today’s shopper expectations and grow revenue. With relevant search results, personalized suggestions, and visual search informed by the breadth and depth of Bing intelligence, retailers will have a world class search experience to convert shoppers into buyers,

Archive Microsoft Teams channels, conversations, members, attachments, etc. Export Microsoft teams conversations and all other data for regulatory compliance.

Trust is a testimonials and rating platform that helps businesses collect and display authentic customer testimonials, video reviews and ratings on websites in minutes.

Secure mobile media preservation

Insert a Customer Satisfaction Survey (CSAT) in your agents Email Signature with RateMyService. RateMyService is the very best Customer Feedback tool, which potentially can collect Customer Feedback from every customer interaction. This awesome tool was built for: ✓ Sales Teams ✓ Customer Support Teams ✓ Reservation Teams Features: ✓ Super Easy To Setup & Start Using (3-min flat) ✓ Highly Customizable Survey ✓ Add Users Quickly with G-Suite & Office-365 integrations, o

TRACX is an all-in-one Experience Marketing Platform for small business.