--- title: Trust Reviews meta_title: 'Trust Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Trust works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 11 scale: '5' date_modified: '2026-11-11' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Trust Reviews & Product Details

Pricing

Pricing provided by Trust.

Basic

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User Insights

Average based on 11 real user reviews.

Trust Reviews (11)

Reviews

Trust Reviews (11)

4.8
11 reviews

What do users say?

Generated using AI from real user reviews
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DS
Daljit S.
Accounts Payable Administrator
Mid-Market (51-1000 emp.)
"Customer Service"
5/5
What do you like best about Trust?

Customer service made easy for those who matters most. Review collected by and hosted on G2.com.

What do you dislike about Trust?

Should be free for trial, so more people can use and try. Review collected by and hosted on G2.com.

Verified User in Newspapers
UN
Verified User in Newspapers
Mid-Market (51-1000 emp.)
"Seamless UX"
4/5
What do you like best about Trust?

Clear UX, BYOK Solutions, Clear & Transparent Demo Review collected by and hosted on G2.com.

What do you dislike about Trust?

Technical Assistance with onboarding could be better Review collected by and hosted on G2.com.

L
Mednetiks L.
Doctor
Small-Business (50 or fewer emp.)
"What I really need: excellent platform"
5/5
What do you like best about Trust?

Plenty of useful features and customizations that covers a lot of functions. Well thought of details and options. Reasonable pricing with which feels like a very generous offer compared to other similar services. Consistent update with a committed team delivering what was promised. Very helpful and responsive support. Founder will be there for you if needed. Review collected by and hosted on G2.com.

What do you dislike about Trust?

UX may be a bit confusing and needs a bit of arrangement. Integrations with platforms such as pabbly and zapier. However, they are in beta and should be coming next year according the founder. Review collected by and hosted on G2.com.

Kanpong T.
KT
Kanpong T.
Director
Small-Business (50 or fewer emp.)
"A must for a Company with Virtual Office"
5/5
What do you like best about Trust?

We miss the Endorsal deal, and this seems to be better with the focus on video function. In addition, it enables users to review with text only, or text plus video as well. They are also working on the integration with social media platforms for users to share their feedback on social. This will be great! It is a must and going to help us significantly. Review collected by and hosted on G2.com.

What do you dislike about Trust?

No social media integration at the moment, but it seems that they are working on it. Review collected by and hosted on G2.com.

Nuno P.
NP
Nuno P.
Entrepreneur
Small-Business (50 or fewer emp.)
"Very Unique, must have app for any business"
5/5
What do you like best about Trust?

Reviews are a vital part of any business, and this app lets me streamline my process in a systematic way... all from a single dashboard! Custom forms, several ways to showcase it, and the upcoming webhooks and ability to pull reviews from other platforms makes this a must buy. Review collected by and hosted on G2.com.

What do you dislike about Trust?

I would love to have the ability to have video in the thank you pages also. Other than that, i´m happy with everything. Review collected by and hosted on G2.com.

Verified User in Hospitality
EH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
Originally submitted 8/17/2021
"Trust - testimonials and video reviews"
5/5
What do you like best about Trust?

Trust is made mainly to build trust through authentic testimonials and video reviews with more social proof like real people's profiles and websites. Review collected by and hosted on G2.com.

What do you dislike about Trust?

The UX/UI needs updating/optimisation. As is - its good and does the job though Im sure over the next few months it will be improved Review collected by and hosted on G2.com.

AA
anucha a.
marketing
Small-Business (50 or fewer emp.)
"It's that simple, with links, surveys, and a comprehensive collection of customer reviews."
4/5
What do you like best about Trust?

Explore data with a modern structure, supporting the future.

I can show Testimonials on my web.

And it has a filtering process for me to use. Review collected by and hosted on G2.com.

What do you dislike about Trust?

Survey form UI should be easier to use. Review collected by and hosted on G2.com.

Carlos U.
CU
Carlos U.
Digital Marketing Consultant
Small-Business (50 or fewer emp.)
"Beautiful & Authentic Reviews and Testimonials for Service Based Websites"
5/5
What do you like best about Trust?

It looks beautiful on websites, and this is as legit as you can get because reviewers can attach their social profiles to their reviews. Review collected by and hosted on G2.com.

What do you dislike about Trust?

The trust icon at the side of the website is too big especially on mobile devices. Review collected by and hosted on G2.com.

Kumar, R.
KR
Kumar, R.
Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"One of The Best Testimonial Platform"
5/5
What do you like best about Trust?

The Best is like the Features they do have. Very Clean & Unique features. Mainly the Technical Support is always active & responds to you in a couple of seconds. In fact they will help you in designing some part of website from their end for you. I have seen the difference after installing the Trust on my website. I should say Thanks to "Trust" Team for giving the best support Review collected by and hosted on G2.com.

What do you dislike about Trust?

Some features are still they are working on but published. Of course we will get those in feature for sure. Review collected by and hosted on G2.com.

Peter Bachmann D.
PD
Peter Bachmann D.
WordPress-udvikler
Small-Business (50 or fewer emp.)
"Reviews are a great way of getting trust"
5/5
What do you like best about Trust?

Great for easily asking customers for reviews, and at the same time easily display them on your website. Review collected by and hosted on G2.com.

What do you dislike about Trust?

I would like to be able to also display reviews from Trustpilot, Google etc. Review collected by and hosted on G2.com.

Questions about Trust? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity almost 4 years ago

What is a trust account system?

0 Upvotes
1
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Pricing provided by Trust.

Basic

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