Elium Reviews & Product Details

Elevate Team Efficiency with Elium, the EU-DNA knowledge platform, now boosted with AI. Deploy knowledge bases across your organisation, simplifying access to crucial information, and empowering your teams to get all their questions answered in an instant, with Answer AI. With European hosting, GDPR-ready features, enterprise-graded security (ISO 27001) and AI enhancement, Elium is the knowledge base of choice for Knowledge Managers and users alike, available on desktop and mobile. 📣 WHY CHOOSE ELIUM? 🟡 Searching Capabilities Enhanced with Artificial Intelligence - Elium is AI-boosted for rapid, user-friendly knowledge access, providing instant answers to team’s questions. 🟡 Knowledge Creation Simplified with Artificial Intelligence - When creating and sharing new knowledge, if you highlight a piece of text, Elium AI offers to help you improve it. You can summarise, translate, rephrase, and even correct spelling mistakes. 🟡 Preferred by Knowledge Managers - Elium ensures content reliability over time thanks to: approval workflows, content expiration alerts, and advanced knowledge usage analytics. 🟡 Secured for Enterprise requirements - We prioritise your data’s security with ISO 27001 certification, European hosting, and full GDPR compliance. 🟡 Boosted with KM Expert Support - Our expert consultants are here to support you throughout your project, from strategy to implementation. 🟡 Seamlessly compatible with your IT ecosystem - Whatever your IT environment, Elium is ready to seamlessly integrate. Upload in Elium files from you Sharepoint Repository, or get notified about new knowledge shared in Elium, directly in your Slack channel of choice. We are compatible with the entire O365 suite, Google Workplace, and Slack. This makes knowledge sharing infinitely easier and consistent across all internal channels. 🟡 Ready to connect with your environment - Our vision is to empower teams to share knowledge easily. For this, we make sure that Elium can be linked with any technical environment. Elium Modern comes with a robust GraphQL API available for all the Enterprise platform. 📣 WHO IS IT FOR? Elium is used by global companies, but also chosen by start-ups and scale-ups, whether it is to serve the needs of specific teams or by the entire organisation, for seamless Knowledge Management. 🟡 COMPANY-WIDE SOLUTION: Elium empowers entire organisations to efficiently manage department-specific knowledge and general company information. With the transformative capability of Answer AI, users gain instantaneous access to critical information essential for their daily tasks. Whether pertaining to their domain expertise (e.g., sales, marketing, HR) or organisational knowledge (objectives, policies), users can simply pose a question, and our AI promptly responds, typically within seconds. Our AI Assistant not only facilitates quick access for users but also streamlines the process for content creators. Editors find it effortless to seamlessly create and share new knowledge with their audience. Elium's AI Assistant aids creators in fine-tuning content, correcting spelling and grammar, enhancing writing style, summarising text, and providing translation into nearly any language worldwide. With Elium, you can harness the power of AI to elevate both information retrieval and content creation across your organisation. In addition to AI capabilities, Elium offers advanced knowledge management capabilities, supporting organisations to keep their knowledge reliable and up-to-date over time. This includes tags to ensure that content is valid or expired, content approval workflows, or content succession capabilities when an employee leaves the organisation. Having these automations in place bring peace of mind to Knowledge Managers, and confidence in the knowledge base. 🟡 CUSTOMER-FACING: Elium empowers customer-facing teams to deliver instant, trustworthy and qualitative support to clients around the world. Offering agents a trusted environment for retrieving the right answer, and the AI capabilities to access this information intuitively and rapidly, ensures that customer-facing businesses can deliver the best customer experience. 📣 WHY IS ELIUM THE RIGHT CHOICE FOR YOU? 🔵 Elium has 15+ years of experience with Knowledge Management - Elium has been around for more than a decade. In this span of time we continuously improved the product so as to respond to the most challenging knowledge management needs. And our teams built proven deployment and user engagement strategies, to help any project thrive. 🔵 Elium is boosted with AI for enhanced performance – with our AI Assistant and Answer AI, sharing and finding the right knowledge is as easy as can be. And that’s not all. We are continuously looking at new ways to boost Elium with the power of AI, to improve knowledge management for companies across the world. Smart Assistant is coming next - personalised AI agents adapted to your company’s specific knowledge challenges. 🔵 Eium is easy to deploy, and made to scale - We offer a flexible SaaS solution with a reduced learning curve and a customer success team speeding up change management and platform appropriation.However, once your company is ready to scale, we have both the technical capabilities and adoption expertise to make this a success. The dozens of global companies that we supported throughout a similar process are a testament to this. 🔵 Elium is beyond secure - with SSO, dual authentication, three password levels complexity, a 100% success rate at pentesting processes, recurrent back-ups, and GDPR-compliant user management features, Elium makes sure your knowledge is safe and protected at all times. On top of that, secure yet easy-to-manage Access Rights are key to Elium. We simplify Governance and User Access Management, but never forget about security. This ensures that your project team has the flexibility to manage access rights seamlessly, all while IT teams ensure compliance and security standards are met. 🔵 Elium is European privacy ready - Elium is a European based-SaaS solution, with services and data hosted in Europe by European companies. 🔵 Elium is trusted by some of the largest organisations out there – Global companies trust us with their knowledge. From our intuitive user interface, to our top-notch security processes, transparent product development roadmap, and expert knowledge management advisory, Elium has all the right ingredients to be your trusted knowledge partner. Elium has a 98% renewal rate, year after year, and a strong NPS score of 68 points.