--- title: Zoom Workplace Reviews meta_title: 'Zoom Workplace Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 56539 reviews by the users' company size, role or industry to find out how Zoom Workplace works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 56539 scale: '5' date_modified: '2026-08-03' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zoom Workplace Reviews **Vendor:** Zoom **Category:** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) **Average Rating:** 4.5/5.0 **Total Reviews:** 56,539 ## About Zoom Workplace Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and scheduling—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context. From spontaneous chats to scheduled meetings and calls, everything stays connected, searchable, and secure—powered by one intuitive platform built for how modern teams work. Zoom Productivity: Workflows Connected, Work Effortless Transform how work gets done with AI-first collaboration that keeps people, content, and actions in one place. From brainstorming on whiteboards to co-creating in docs, sharing clips, and automating follow-ups, Zoom connects every step of your workflow. With Zoom Hub and integrated video management, knowledge stays organized, accessible, and actionable—so teams can move from idea to outcome without friction. Zoom Spaces: Smarter, Connected Workplaces for Every Team Bring your physical and hybrid environments to life with intelligent, connected spaces. Zoom Spaces unifies meeting rooms, desk reservations, digital signage, and visitor management into one seamless experience—making it simple to collaborate, navigate, and manage the workplace. Whether employees are remote, hybrid, or on-site, Zoom creates a consistent, secure, and flexible environment that keeps teams connected wherever work happens. Zoom Employee Engagement: Connect, Inspire, and Empower Every Employee Foster belonging and alignment with Workvivo by Zoom—a modern employee experience platform that unites communication, culture, and community in one place. From company-wide updates to recognition, feedback, and social engagement, Workvivo gives every employee a voice and a sense of connection. Built right into Zoom Workplace, it helps organizations strengthen culture, boost engagement, and keep teams informed and inspired—no matter where they work. ## Zoom Workplace Pros & Cons **What users like:** - Users value the **ease of use** with Zoom Workplace, enjoying convenient access to multiple features in one place. (2497 reviews) - Users love the **easy team meetings** on Zoom, with features like breakout rooms and seamless screen sharing enhancing collaboration. (1221 reviews) - Users commend the **reliability** of Zoom Workplace, ensuring seamless connections even during challenging internet conditions. (1162 reviews) - Users appreciate the **ease of use and reliability** of Zoom Workplace for seamless meetings and effective collaboration. (1060 reviews) - Users value the **easy-to-use video conferencing** features of Zoom Workplace, enhancing collaboration and productivity across teams. (1024 reviews) - Users praise the **seamless team collaboration** capabilities of Zoom Workplace, enhancing communication and connection for hybrid teams. (1019 reviews) - Users appreciate the **excellent video quality** of Zoom Workplace, enhancing communication and making meetings more effective. (993 reviews) - Intuitive (922 reviews) - Users love the **screen sharing** feature of Zoom, enhancing collaboration and making remote work more effective and enjoyable. (900 reviews) - Scheduling Ease (882 reviews) **What users dislike:** - Users note the **limited features** of Zoom Workplace, expressing a desire for improved tools and streamlined functionality. (660 reviews) - Users often experience **Zoom issues** like fatigue and connectivity problems, making long meetings challenging and impersonal. (628 reviews) - Users often experience **meeting issues** like fatigue, cluttered interface, and connectivity problems, impacting overall satisfaction. (620 reviews) - Users note the **missing features** of Zoom Workplace, highlighting the need for improved chat access and recording sharing. (523 reviews) - Users experience **connection issues** with Zoom Workplace, affecting usability and overall satisfaction compared to alternatives like Google Meet. (476 reviews) - Performance Issues (442 reviews) - Slow Loading (430 reviews) - Connectivity Issues (429 reviews) - Slow Performance (410 reviews) - Meeting Limitations (377 reviews) ## Zoom Workplace Reviews ### 1. Flexible, Cost-Effective, but Needs UI Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Felix M. | DevOps Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Zoom Workplace?** I like using Zoom Workplace for a few reasons. The breakout rooms feature is really helpful for group discussions, allowing smaller groups to discuss topics in separate rooms before coming back to the main one. Screen sharing is another feature I appreciate, especially when I need to show visual illustrations during presentations. The ability to use emojis like raising a hand or clapping makes meetings more interactive and formal. Additionally, I find it convenient that I can schedule meetings in advance and attend them without needing a username. I also appreciate that Zoom Workplace allows for customization, like having your own subdomain and features, and it offers a more flexible and affordable pricing compared to other platforms. **What do you dislike about Zoom Workplace?** I would go for the user interface. Some of it is a bit too complicated. Like, if you could make it simpler. For example, when you join a meeting, when you view the main screen, the first time I tried to use the raise hand feature, I couldn't see it. I could only find it if you could maybe put a separate button to raise your hand and a separate button for emojis. Or maybe the way they are grouped, I think you can redesign it into something that is easier to locate the features. I've also seen a lot of people accidentally turn on their camera when joining Zoom. Maybe there could be an additional step that asks 'are you sure you want to turn on video?' before it opens, to prevent accidental camera activation. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace allows me to make calls with low data and end-to-end encryption, share screens, and schedule meetings with breakout rooms. I appreciate its efficient performance even with slow internet, preventing issues I've faced on other platforms. ### 2. Transforming Remote Meetings with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Selena R. | BDC REP, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Zoom Workplace?** I find Zoom Workplace to be an amazing tool for remote meetings. It gives me the feeling of being in the office even when I'm not. Connecting with customers on another level is great, and it makes working from home more personable because I'm able to connect with others. Having face-to-face contact is more valuable than just connecting over the phone. All the features and tools are great, and I'm able to use different ones depending on what I'm doing. The initial setup was very easy and simple. **What do you dislike about Zoom Workplace?** The connectivity is sometimes an issue, but I suppose that might be the internet service though I'm not sure which it is. Sometimes there is a lag/glitch. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace makes remote meetings feel like being in the office and enhances customer connections. It adds a personable touch to working from home with valuable face-to-face contact. It's amazing for connecting on another level. ### 3. Reliable and Effortless Meetings Every Time **Rating:** 4.5/5.0 stars **Reviewed by:** Sunny B. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Zoom Workplace?** What I appreciate most about Zoom Workplace is its dependable performance and straightforward design. Zoom reliably functions whenever I need it, allowing meetings to begin promptly with stable audio and video quality, and interruptions are rare. The user interface is intuitive, making it easy for individuals of varying technical backgrounds to join, schedule, or manage meetings without any confusion. This combination of reliability and user-friendliness ensures that collaboration flows smoothly, both within teams and when working with external partners. **What do you dislike about Zoom Workplace?** What I find frustrating about Zoom Workplace is that certain features seem unnecessarily complex or inconsistent. Navigating settings and controls, particularly advanced options like breakout rooms, polls, and integrations, can be confusing, as they are often hidden deep within menus. This makes it time-consuming to manage tasks during meetings. The distinction between free and paid features is also unclear; I frequently encounter limits or restrictions without adequate warning, which interrupts my workflow. Additionally, updates sometimes alter the interface without providing clear instructions, forcing me to relearn how to use specific functions. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace addresses common communication and collaboration challenges, particularly for remote or distributed teams. By integrating video meetings, messaging, and screen sharing into a single platform, it eliminates the need to switch between email threads, different chat applications, and awkward conference calls. This leads to clearer communication, quicker decision-making, and more efficient teamwork. ### 4. Effortless Integration, But Installation Friction **Rating:** 4.0/5.0 stars **Reviewed by:** Tadas S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Zoom Workplace?** I really like how easy Zoom Workplace makes it to connect with customers and record conversations automatically. It integrates well with our systems like Salesforce and SalesLoft, which makes extracting recordings and transcriptions a breeze. The transcription quality is quite good and lets me generate detailed notes and business cases swiftly, saving me hours. The screen sharing feature is another plus, letting me control the user's screen to guide them, which is really helpful for explaining complex software functionalities. The platform also provides a stable connection compared to other platforms like Google Meet. Additionally, I appreciate the customizable settings for accounts, allowing me to automatically enable recordings for sales calls, which isn't something we could do on platforms like Google Meet. I also love the feature where I can draw on the screen during meetings, helping to interact and navigate easily with customers. **What do you dislike about Zoom Workplace?** I think one of the biggest issues with Zoom Workplace lately is that customers have to download and install Zoom on their computers, which isn't always possible for everyone. It used to be easier in the past when you could just join a meeting without having to install anything. Also, some customers are more used to using other platforms like Teams, which creates friction since they have to switch to Zoom and deal with the installation process. Sometimes it takes extra time out of meetings just to get Zoom set up, which can be a bit of a hassle. **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace to easily connect with customers, integrate with tools like Salesforce and SalesLoft, and extract recordings and transcripts. It saves time, offers excellent transcription, simplifies record keeping, and provides valuable screen sharing and control options for customer interactions. ### 5. Zoom Keeps Evolving to Make Collaboration Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Rhiannon D. | Head of Marketing and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Zoom Workplace?** Zoom keeps evolving and fundamentally makes collaboration and connection easier. It's simplified a lot for us as an organisation and it's a preferred platform for meetings and chat. **What do you dislike about Zoom Workplace?** Well we only use the basic platform and so of course, there are restrictions on a meeting time. Personally that's fine with me as I would prefer an email or phone call to most meetings! But it has been complained about internally before. **What problems is Zoom Workplace solving and how is that benefiting you?** Combining calendars, chat and meetings for faster connectivity and decisions about when we can meet and connect as we are a remote team. ### 6. Easy and Complete, But With Performance Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Alejandra C. | Analista Bienestar, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Zoom Workplace?** I like that Zoom Workplace provides a summary of the meeting or class, which makes note-taking easier. I also find it very easy and comprehensive to use. I value the breakout rooms because it is very easy to create a meeting or divide participants into several groups, and it also offers very accurate summaries of the meeting. **What do you dislike about Zoom Workplace?** For example, accessing from the application on my computer is very difficult, I always have to go to the link and enter from there because if I open it from the application on my computer, it is very slow. **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace to hold meetings and take classes. It helps me by summarizing the meetings or classes, which makes note-taking easier. The meeting rooms are easy to create and allow participants to be divided into groups. ### 7. Effortless Collaboration and Outstanding Video Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Raphael C. | Data Entry Specialist, Outsourcing/Offshoring, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Zoom Workplace?** What I like most about Zoom Workplace is how it combines various work tools in a way that doesn’t feel overwhelming. I especially value the reliable video meetings—Zoom’s call quality and stability remain excellent, even with larger groups or less stable internet connections. It’s also very user-friendly; new users typically require little to no training, and joining a meeting or sharing a screen is simple and intuitive. **What do you dislike about Zoom Workplace?** There are a few aspects of Zoom Workplace that I find frustrating. First, the increasing number of features—such as docs, whiteboard, tasks, and AI tools—makes the interface feel cluttered and more difficult to navigate compared to the classic version of Zoom. Additionally, the chat experience is inconsistent; Zoom Chat lacks the polish and intuitive design of dedicated messaging platforms like Slack or Teams, particularly when it comes to managing ongoing conversations. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace primarily addresses the issue of fragmented communication and collaboration, which leads to several notable benefits. One major problem it tackles is the use of too many disconnected tools, as meetings, chats, calls, and collaborative work are often spread across different applications. It also helps overcome the challenges of remote and hybrid work by providing teams with dependable ways to meet, share context, and collaborate regardless of their location. Additionally, it improves the efficiency of meetings, which can otherwise be difficult to follow, poorly documented, or hard to act upon. For me, this means I can transition smoothly from chat to meeting to screen sharing without needing to switch between platforms. Meetings have become more productive due to features such as screen sharing, breakout rooms, live captions, and meeting summaries. Collaboration also feels more inclusive, as people can join from virtually anywhere, on almost any device, with very little setup required. ### 8. Convenient, Reliable, with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Mariyah D. | Owner and student, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2026 **What do you like best about Zoom Workplace?** I find Zoom Workplace quite handy because a lot of people are already familiar with it, and it's easy to download. The service is pretty good with not too many glitches, which is always a plus. I appreciate how I can just send a link to set up a call, which feels more professional than just saying 'video call me.' It's incredibly convenient, especially for someone like me who's eight months pregnant and can't travel much. It's great that most people already know how to use it, unlike other programs where you often have to explain how things work. It works well both on my mobile and laptop, making it versatile for my needs. **What do you dislike about Zoom Workplace?** Sometimes, you know, the service is a little bit slow. And when you first initially start Zoom, if you don't have it already logged in and signed up for it, that was a little bit rough for me. So I guess the sign-up process in the beginning could be easier. Granted, someone sends you a link and you click on it, maybe just go into it right away would be better than having to sometimes, you know, set up an account and all that good stuff. And still have the options of, you know, having your background blurred even if you don't have an account set up. **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace to save time on travel, cutting down a 45-minute commute for a 20-minute session. It's convenient, especially since I'm eight months pregnant and can't travel. ### 9. Reliable Meetings, But Notification Glitch **Rating:** 4.0/5.0 stars **Reviewed by:** Ansh S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Zoom Workplace?** I have been using Zoom Workplace for years, and it's quite good for holding meetings and sharing data without any error. I find the new AI features beneficial, especially for drafting meeting chats to email or documents. The initial setup was easy for me because of my adaptability, and overall, I find the platform excellent. **What do you dislike about Zoom Workplace?** The notification issue on my S24 Ultra running Android 14 is really frustrating. Notifications aren't coming through consistently, only working while using the app and for a short time after exiting. Even setting the app to have unrestricted background battery access didn't help. I think there should be an option for personalized notifications to avoid unnecessary or bulk notifications. **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace for meetings and live data sharing in groups, which works well without errors. ### 10. Fantastic Camera Effects and AI Auto-Meeting Notes **Rating:** 5.0/5.0 stars **Reviewed by:** Rejee T. | Web Content Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Zoom Workplace?** It has great camera effects and takes notes while a meeting is going on and delivers to me short and crisp. **What do you dislike about Zoom Workplace?** Sometimes, it is lagging but it is very rare. The main problem would be that the free version of Zoom can only hold up to 40-minute meetings. **What problems is Zoom Workplace solving and how is that benefiting you?** It helps in getting tasks done easily and makes a quick checklist for me also. ### 11. User-Friendly but Pricing Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Max M. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Zoom Workplace?** I like the ease of use of Zoom Workplace. Most people these days are used to Zoom, which makes it easy and makes people happy when they can use Zoom instead of other platforms they might not be as familiar with. It saves time and makes meetings effective and efficient because our partners already know how to use it. Overall, it drives efficiency. **What do you dislike about Zoom Workplace?** I think the pricing model can be tough. We had to decrease just because there are other free platforms that allow us to use video conferencing much more broadly at a better cost. So, ultimately, just the pricing model would be, you know, an adjustment there would be helpful. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace makes it easy to connect on video calls clearly and effectively. It's user-friendly, which saves time and drives efficiency in meetings. ### 12. Zoom’s AI Meeting Summaries Save Hours and Keep Client Meetings Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2026 **What do you like best about Zoom Workplace?** Zoom is used for scheduling recurring meetings with different stakeholder groups. It is especially helpful to conduct whiteboard brainstorming process. After every meeting, Zoom generates AI meeting summaries and notes with key decision and next steps highlighted. It saves hours of manual note taking - which is huge in consulting. Overall Zoom has a clean and professional video setup which makes high-stake meeting with client leadership more reliable. **What do you dislike about Zoom Workplace?** there is nothing I can think of that I dislike about Zoom. The org is clearly investing in product R&D. Every time I log in, there is one or another thing that is new in the tool which makes it a continues learning process **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom is integrated with our Calendar which avoids scheduling back and forth thus helps with seamless coordination. It helps improve the documentation accuracy by generating the AI summary notes, saving hours in manual note taking. Zoom is a must have tool in every organization to keep the distributed teams aligned. ### 13. Where Ai, a client and the reps speak the same language **Rating:** 4.5/5.0 stars **Reviewed by:** Gisselle Ramos d. | Order Processor, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Zoom Workplace?** The live transcript during calls is extremely useful. **What do you dislike about Zoom Workplace?** It’s frustrating that I can’t keep it on top, like the Teams window during a call or meeting. When I minimize it, it doesn’t stay visible the way I need. **What problems is Zoom Workplace solving and how is that benefiting you?** The task follow-up—and even creating tasks based on call analysis done by the integrated AI Companion—is amazing. ### 14. Reliable Video Quality and Effortless Screen Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Pilla T. | Mechanical Engineer, Civil Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Zoom Workplace?** I like the reliable video quality and easy screen sharing the best. They make meetings smooth and collaboration simple. **What do you dislike about Zoom Workplace?** I dislike occasional audio glitches and the app using a lot of bandwidth. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace solves the problem of remote teams struggling to communicate and collaborate. It benefits me by letting my team meet face-to-face from anywhere, share screens and edit documents together in the meeting window, chat instantly, and work efficiently without travel time or costs. ### 15. Efficient Training Meetings, Needs Improved Network Handling **Rating:** 4.5/5.0 stars **Reviewed by:** Sharath J. | Chief training manager, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Zoom Workplace?** I like using Zoom Workplace for training meetings with manager candidates. I find the screen share feature very helpful; it helps to understand the root cause without actually digging into someone's screen, and I think the screen share features are insane. It connects well with my ear buds, and I appreciate how it allows minimizing tabs. The video connect handles everything very well. The initial setup was super easy, taking just seconds to complete with only two steps. **What do you dislike about Zoom Workplace?** I don't like that the AI companion requires host permission to activate. It's also challenging when people join with a low network since it causes the app to hang. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace helps with training meetings across regions. It enhances my experience with great screen sharing to understand issues effectively and handles connectivity well with ear buds. It's affordable and resolved the slow, hanging connectivity issues that led us to switch. ### 16. Great Collaboration tool **Rating:** 4.5/5.0 stars **Reviewed by:** Govil K. | Director of Financial Planning and Analysis, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Zoom Workplace?** Zoom Workplace stands out for its ease of use and lightweight design, making it much less cumbersome than many other collaboration tools. The audio and video quality remain consistently high, ensuring that meetings run smoothly and reliably. Its intuitive interface allows even first-time users to become comfortable quickly, without the need for extensive training. **What do you dislike about Zoom Workplace?** The desktop application sometimes takes a while to launch, particularly on slower computers. Additionally, the web version seems less refined and not as intuitive as the full client. Improving the consistency and smoothness of the experience across all platforms would make the product even better. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace streamlines video conferencing, screen sharing, and team collaboration, making these tasks both straightforward and reliable. By minimizing obstacles during meetings, it enhances communication among distributed teams and offers a centralized platform for real-time interaction. As a result, decision-making becomes quicker, project coordination is more seamless, and technical difficulties are less likely to disrupt important conversations. ### 17. Enhances Online Learning with Top Features **Rating:** 4.5/5.0 stars **Reviewed by:** Samir C. | Primary/Secondary Education, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Zoom Workplace?** I really appreciate using Zoom Workplace for online coaching classes, as it alleviates the burden of attention seen in physical lectures, allowing me to complete my syllabus quickly and easily. I love the live screening features, as they enable me to clear my doubts visually. Additionally, I find it great that a majority of students can attend classes at once. Setting up was easy for me, especially since I could directly create an account through my Apple account. Overall, my experience has been good, and I would rate it 9.5 out of 10 for my colleagues and friends. **What do you dislike about Zoom Workplace?** Some of my friends had issues because their mobile phones weren't advanced enough, which affected their experience with the live screening features. But I didn't have any problems myself because my device was capable. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace lifts the burden of attention from physical lectures, letting me finish my syllabus quickly and easily. The live screening features help me clear doubts visually, and a majority of students can attend simultaneously. ### 18. Convenient and Efficient for Meetings with Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Sakshat K. | Core member (YIU Club), Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Zoom Workplace?** I find Zoom Workplace very convenient because it allows me to video chat and privately chat with someone without needing to switch to a different platform. I also appreciate the one-hour limit for meetings, which is more than enough for a productive session. The voice command feature is really nice as it lets me operate hands-free and complete tasks easily. Additionally, I like the room connector feature, which is helpful during my internship when the HR and tech teams need to exchange information. The initial setup was very easy, just a simple download and login, and it was good to go. **What do you dislike about Zoom Workplace?** The interface, it can be made a bit more engaging. Yes, like make the buttons more animated. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace makes video chatting convenient, allowing private chats without switching platforms, and offers a one-hour limit that's effective for meetings. The voice command feature is great for hands-free operation, and the room connector helps us easily communicate and exchange information during work. ### 19. Not so easy to use Video conference Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2022 **What do you like best about Zoom Workplace?** With the new features is now more complicated to use the platform, the set up of the registration landing page it's a nightmare, when you start now a webinar you have like different rooms and it's so confusing. **What do you dislike about Zoom Workplace?** The customization of landing pages now is harder than before, the webinar recording and start webinar is now more confusing. **Recommendations to others considering Zoom Workplace:** It's a tool easy to deploy and admin, so that saves tons of time when admin the tool you're talking about. for the end-user it's easy to use and have reports for follow up **What problems is Zoom Workplace solving and how is that benefiting you?** It's helping me reach more audiences across a large region of countries, helping me engage with more customers at a better rate per customer. ### 20. Boosted Meeting Efficiency with Seamless Note Sharing **Rating:** 4.5/5.0 stars **Reviewed by:** Vaibhav C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Zoom Workplace?** I appreciate how Zoom Workplace helps me keep the notes ready for meetings that conclude and provides action items. The meeting notes sharing, action items, and email drafting features are time-saving for me as a Project Manager. It allows me to have all the important points available, so I can spend my remaining time on other tasks. The initial setup was very easy. **What do you dislike about Zoom Workplace?** None **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace to keep notes ready for meetings, get action items, and draft emails. It saves time and lets me focus on other tasks. ### 21. Intuitive, Feature-Rich Virtual Meetings with Zoom Workplace **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Zoom Workplace?** Zoom Workplace works well for virtual calls and meetings, and it supports breakout rooms, polls, reactions, and chat. I find it very intuitive to use, and overall it performs reliably. It can also be used as a phone system for an organization, and it can integrate with an organization’s existing phone system as well. Deployment is straightforward: it’s easy to roll out Zoom to all PCs, or users can install it themselves. I’ve used Zoom many times over the last five years, and it has consistently worked well for me. **What do you dislike about Zoom Workplace?** One of the few downsides I’ve noticed with Zoom Workplace is the way it installs. If Zoom is installed to a user profile, it doesn’t require admin access, which is convenient. However, it also won’t update until the user launches it again. As a result, the user’s version is often out of date, which can be inconvenient. This is also a concern for IT security teams. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom allows virtual meetings, calls, or classes to take place remotely or in a hybrid arrangement. ### 22. Simple, Reliable Meetings with Fast Connections and Clear Video **Rating:** 4.0/5.0 stars **Reviewed by:** Harshul S. | Sr tech support, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Zoom Workplace?** I like thats keeps meetings simple as well as very reliable calls connect fast, the video quality is good and clear, and it’s very much easy to jump in and share your screen without any problrms at a ll **What do you dislike about Zoom Workplace?** Sometime uses a lot of the system resources, and the app can feel a bit heavy or you can say laggy when you’re switching in between features or running long meetings and crashed few times as well **What problems is Zoom Workplace solving and how is that benefiting you?** this makes it easier to run meeting without technical issues, so all teams can connect quickly and also stay focused. It bring the video calls, chat, and collaboration tool in one place, which cut down on switching between app. it help communication feel smoother and keeps everyone aligned, when working on remotely. ### 23. Amazing AI, Customizable Meetings, and Reliable Low-Bandwidth Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Amit B. | Senior Instructional Designer, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Zoom Workplace?** The ability to chat easily with the invited group even before a meeting starts, and the level of customizations available for a meeting are the best about Zoom Workplace. The AI capability is simply amazing. Also, its sustainability and integration even on low bandwidth is incredible. **What do you dislike about Zoom Workplace?** Zoom Mail and Calendar are not much useful as there is org dependency on using the mail and calendar applications. Also, the web version looks a bit different than the desktop application. The frequency of Zoom meetings is very much dependent on the choice of the organizer. In the company currently, Teams is the preferred option. **What problems is Zoom Workplace solving and how is that benefiting you?** The AI feature that summarizes meetings, lists action items, and keeps everything in the same chat thread solves my need to track all meeting resources in one place. Its bulleted summary of the conversation is also beneficial for quickly navigating to the section I’m looking for. ### 24. Zoom Workplace’s AI Tools Turn Meetings into a True Productivity Hub **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmad J. | ICT Specialist 2, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2026 **What do you like best about Zoom Workplace?** Zoom Workplace stands out thanks to its AI tools that genuinely save time. Features like meeting summaries, smart recordings, and chat thread recaps help keep everyone aligned without extra effort. It’s no longer just about video calls; it feels like a complete productivity hub that brings everything together. **What do you dislike about Zoom Workplace?** Zoom Workplace can feel a bit limited on the free plan. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace helps solve meeting overload, scattered communication, and language barriers. As a result, I spend less time catching up and our teamwork feels smoother and more coordinated. ### 25. Exceptional Stability and Quality for Seamless Remote Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge G. | Diretor de Operações e Planejamento, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2026 **What do you like best about Zoom Workplace?** What I like best about Zoom Workplace is the stability of the platform and the high quality of video calls. Even in meetings with many participants, the connection remains reliable, with clear audio and video, which makes communication more effective and professional. Another strong point is how easy it is to organize participants into breakout rooms. This feature is very intuitive and allows meetings, workshops, and team sessions to be structured in a practical way, improving engagement and collaboration. Overall, Zoom Workplace provides a smooth, dependable experience for both small meetings and large group sessions, making it an excellent tool for remote communication and teamwork. **What do you dislike about Zoom Workplace?** One aspect I like least about Zoom Workplace is that the platform is not always very intuitive, especially when navigating different views and settings during a meeting. I also experience some difficulty seeing the participants when I am sharing my screen or presenting slides. Switching between the presentation and the participant view is not always seamless, which can make interaction and engagement harder while presenting. Improving the usability and presentation view options would make the overall experience more fluid and user-friendly. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace solves the problem of reliable remote communication and collaboration, especially for teams and groups that need to meet online frequently. It provides a stable environment for video calls, ensuring clear audio and video even with many participants. A major benefit is the high quality of meeting recordings. Being able to record video calls with good audio and image quality allows sessions, trainings, and important discussions to be revisited later, shared with others, and documented properly. Another key advantage is the ability to create breakout rooms, which makes it easy to promote interaction and collaboration among participants. This is especially useful for workshops, trainings, and group discussions, as it enables more focused conversations and increases engagement. Overall, Zoom Workplace helps make online meetings more effective, interactive, and well-organized. ### 26. Empowers Online Collaboration, But Pricing Needs Attention **Rating:** 4.0/5.0 stars **Reviewed by:** Diego A. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Zoom Workplace?** I like that Zoom Workplace can be integrated with other plugins and tools, which helps me be more productive. I appreciate how it focuses on providing a good online meeting experience and that, in some ways, it's better than the competition. The integration with tools like Red, AI, which provides insightful reports about meetings, is really useful for my work. I also find the platform to be more stable in some environments compared to others, and the video quality is better than that of competitors. The initial setup was really easy, like look and play, without any problems. **What do you dislike about Zoom Workplace?** Prices. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace lets me have online meetings even with an unstable connection, and I can record sessions. It integrates with tools like Outlook and Google Drive, making me more productive. It's more stable and has better video quality than other platforms like Google Meet. ### 27. Reliable, Clear, and Effortless Collaboration Across Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Nadiya P. | Senior Care Excellence, Mid-Market (51-1000 emp.) **Reviewed Date:** January 01, 2026 **What do you like best about Zoom Workplace?** I also like how reliable it is meetings start on time, the audio and video are usually clear, and it works well even when the internet isn’t perfect. Overall, it just makes collaboration feel easy and natural, especially when you’re working with people in different locations **What do you dislike about Zoom Workplace?** What I dislike is that it can feel a bit overwhelming at times. There are so many features and notifications that it’s easy to miss what’s actually important or feel distracted. I also find that long hours on Zoom can be draining back-to-back meetings don’t leave much room to reset. And sometimes, even small updates or changes to the interface take a while to get used to, which can interrupt the flow of work **What problems is Zoom Workplace solving and how is that benefiting you?** Remote collaboration challenges Working with people in different places used to mean awkward calls, dropped connections, or confusion about who’s doing what. Zoom Workplace puts conferencing, messaging, and teamwork in one place. Benefit: It’s simpler to stay aligned with the team, whether you’re across the room or across the world. ### 28. Unmatched Quality and Versatility Across All Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Yatra P. | omni associate , Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Zoom Workplace?** I started using Zoom Workplace from covid time and i am still using it. It is very easy to use and it can be used anywhere. Zoom Workplace video and audio quality is unmatched. Even in larger meetings the quality stays same. I love this app as it consists everything that one requires (chats/screensharing/meetings/calendar/ Ai summaries). The best thing about Zoom workplace is that it works across all devices from phones to computers. I also really appreciate the customer service as they act on problems really fast. **What do you dislike about Zoom Workplace?** Honestly, there is not much to dislike about Zoom Workplace. There was a time when i used to use Zoom everyday and it worked really well all the days. **What problems is Zoom Workplace solving and how is that benefiting you?** I can meet people anywhere and at anytime. My primary use of Zoom Workplace is video conferencing. I attend online lectures, meetings and interviews through Zoom Workplace. It helps me to share my ideas using screen sharing. Thus, It helps me to work better during remote work. I never miss anything from lectures/meetings and all thanks to the Ai summaries. Zoom workplace improves productivity, teamwork and communication. ### 29. Review of zoom meeting app **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Zoom Workplace?** One of the benefits of Zoom is its ease of use, with a user-friendly interface and simple setup. It is also available on various platforms, including desktop, web, and mobile devices. Zoom offers a range of features, including virtual backgrounds, breakout rooms, recording, and scheduling meetings. It also integrates with various apps and platforms such as Google Drive, Slack, and Dropbox **What do you dislike about Zoom Workplace?** internet connectivity issues and the need for a stable network connection for high-quality video and audio calls. While Zoom offers virtual backgrounds, it may not have the same level of customization options compared to other video conferencing apps. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom is a popular video conferencing application that allows users to connect with others through audio and video calls, chat, and screen sharing. It is widely used for remote work, online classes, and social gatherings. It has benefited me in my office when I have to connect with team members sitting in different locations ### 30. Seamless Access Anywhere, Perfect for Teaching **Rating:** 5.0/5.0 stars **Reviewed by:** Madalina P. | English Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Zoom Workplace?** I like that Zoom Workplace makes it easier to attend online English lessons. I really appreciate the ability to access it from anywhere on a mobile phone, laptop, or PC. I don't waste time trying to figure out where to log in from, which is really helpful. The variety of tools and options for screen sharing is another aspect I appreciate. Setting it up was quite easy; I just downloaded it, created an account, signed in, and that was it. Overall, I would definitely rate it a 10 out of 10 and recommend it to others. **What do you dislike about Zoom Workplace?** - **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace makes it easier to attend English lessons and access it from anywhere—mobile phone, laptop, or PC. I don't waste time finding how to log in. It offers more tools and options for screen sharing than Skype. ### 31. Great UI/UX, High Performance, and Smart Integrations That Deliver ROI **Rating:** 5.0/5.0 stars **Reviewed by:** SANDILE N. | Founder and Lead Technical Reviewer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Zoom Workplace?** Zoom has a great UI UX and high performance. The integrations and AI intelligence help with onboarding and support, providing a solid ROI **What do you dislike about Zoom Workplace?** The time limit for free meetings is short. **What problems is Zoom Workplace solving and how is that benefiting you?** We used to struggle with fragmented communication and unreliable video quality when collaborating on music production and technical labs. Since implementing Zoom Workplace, we can now run high-quality screen-sharing sessions to review DAW projects and cybersecurity network topologies in real time. As a result, project turnaround has improved noticeably, and communication between remote team members is much clearer. ### 32. AI Companion Makes Note-Taking and Follow-Ups Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Esteban S. | Project and Scrum Manager, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Zoom Workplace?** The AI addition has been a real game changer for me. It makes it much easier to take notes and pick up where I left off afterward. Being able to ask questions to the AI companion is fantastic, too. **What do you dislike about Zoom Workplace?** Sometimes it doesn’t sync well with our Outlook calendar, and even after a meeting is cancelled, it still shows up in Zoom. **What problems is Zoom Workplace solving and how is that benefiting you?** It makes calls easier and is helpful for seminars, demos, and similar sessions. The AI has been a great addition for taking notes and keeping track of what was discussed. ### 33. Zoom Workplace Enables Quiet, Flexible Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Lethuxolo M. | Customer Liaison Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Zoom Workplace?** Zoom workplace gives you the freedom to work in your own space and quiet place while collaborating with other professionals. **What do you dislike about Zoom Workplace?** If the network is not working properly you might not have assistance from colleagues to help you with difficult tasks. **What problems is Zoom Workplace solving and how is that benefiting you?** It’s solving the distance of communication within different barriers without the need to travel. ### 34. Effortless Collaboration and Exceptional User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jose A. | Interpreter, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Zoom Workplace?** What I like most about Zoom Workplace is its ease of use and its integration with daily work tools. The platform allows for smooth collaboration between teams thanks to its video call, messaging, and workspace features all in one place. Additionally, the audio and video quality is exceptional, even with variable internet connections, and the options for screen and file sharing make meetings and work sessions more productive. The intuitive user experience has reduced the learning curve and facilitated adoption among colleagues and clients. **What do you dislike about Zoom Workplace?** Although Zoom Workplace offers many advantages, one aspect that can be improved is the organization and management of notifications. Sometimes, we receive redundant notifications or ones that are difficult to filter, which can affect concentration. Additionally, some advanced features, such as space management or specific integrations, can be somewhat unintuitive for new users without prior training. Lastly, the resource consumption on older devices can be somewhat high during long video calls. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace solves several common challenges in remote communication and collaboration. First, it centralizes communication tools (video calls, messaging, and team collaboration) into a single platform, reducing the need to switch between multiple apps and improving the efficiency of daily work. It also facilitates high-quality virtual meetings with reliable audio and video, which is key to maintaining productivity in distributed teams. ### 35. Streamlined Meetings with Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Ruby R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Zoom Workplace?** I love the chat feature and the share screen feature, where I can share my screen with others. I also appreciate being able to record my Zoom calls. The process of sharing my screen to show off proposals or strategies is really beneficial because I can go through it step by step with clients, and recording allows for later playback and sharing with clients. I think we liked that there were more features on Zoom Workplace and its connection to all calendars and private links. The ease of setting it up is very nice; it's simple and straight to the point. I love how straightforward the steps are. **What do you dislike about Zoom Workplace?** Sometimes the voice isolation feature doesn't work well. When I'm working from home and there's background noise, it catches all the sound in my room. I wish the voice isolation was more precise and only picked up my voice. **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace to schedule meetings quickly and make client calls more personal without needing in-person meetings or phone calls. ### 36. Seamless All-in-One Collaboration with Stable Meetings and Smart AI Summaries **Rating:** 4.5/5.0 stars **Reviewed by:** Deva D. | Business Development representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Zoom Workplace?** What I like best about Zoom Workplace is how seamlessly it brings communication, collaboration, and scheduling into one platform. The interface is intuitive, meetings are stable even with low bandwidth, and features like screen sharing, chat, calendar integration, and AI meeting summaries make daily collaboration efficient and smooth across teams. **What do you dislike about Zoom Workplace?** While Zoom Workplace is powerful, some advanced features can feel overwhelming at first and require time to fully understand. Certain AI and admin features are locked behind higher-tier plans, and occasional updates change layouts or settings, which can briefly impact workflow until users adjust. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace solves the challenge of fragmented communication by combining meetings, chat, scheduling, and collaboration tools in a single ecosystem. This reduces tool switching, improves meeting efficiency with AI summaries and recordings, and helps teams stay aligned, productive, and connected regardless of location. ### 37. Seamless Communication and Collaboration in One Powerful Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Princess I. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Zoom Workplace?** Don’t workplaces need seamless communication and collaboration through high-quality video meetings, charts, and productivity tools in one platform **What do you dislike about Zoom Workplace?** Some of the more advanced features can take time to learn, and you may need to upgrade your plan to access them. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace improves team communication and supports remote collaboration, reducing the need for overly elaborate meetings. ### 38. was nice **Rating:** 4.5/5.0 stars **Reviewed by:** Vertika K. | Internee, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Zoom Workplace?** The best thing I like about so much that at I can do so many tasks alongwith attending my meeting. the meeting continues in the background and I can perform all other things at a time. **What do you dislike about Zoom Workplace?** I think I am happy with all it's features but one thing I want to suggest that screen sharing can be more effective than others as this the only thing which I would like to suggest otherwise it is the best app I know for now and yes it is **Recommendations to others considering Zoom Workplace:** I would advise them to not think twice and go for it. **What problems is Zoom Workplace solving and how is that benefiting you?** I can do online meetings video conferencing with this app up along with a number of people. Also I can check who is present and who is not in the meeting. I can talk 2000 number of people and share my voice and also I can hear back from them very conveniently. I also can share my work with all of them very easily by sharing my screen. ### 39. Efficient for Meetings, Needs UI Modernization **Rating:** 4.0/5.0 stars **Reviewed by:** Aryan P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Zoom Workplace?** I like how the crowd management system in Zoom Workplace works well and helps my lectures or presentations go smoothly. The option to mute, ban, and protect against entry spam really aids in the smooth conduct of my lectures and meetings. Ease of using the software and allowing many users at once is a big plus. The initial setup was pretty straightforward too. **What do you dislike about Zoom Workplace?** The UI feels outdated or not up to the mark. It looks like Windows XP, with a very old and non-modern design. **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace for lectures and meetings because it allows many users at once and has a crowd management system. The mute and spam protection options ensure my lectures and meetings run smoothly. ### 40. Reliable and User-Friendly Platform for Online Teaching **Rating:** 5.0/5.0 stars **Reviewed by:** Clyde A. | Founder, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Zoom Workplace?** As an online Teacher working across multiple schools, Zoom Workplace has been reliable and easy to use. Scheduling lessons, hosting live classes, and managing multiple student groups is straightforward. Features such as screen and video capture, screen sharing, collaborative whiteboards, and breakout rooms support interactive teaching and reduce the need for repeated explanations. Recording lessons allows students to review materials independently, which helps reduce follow ups and improves lesson outcomes. **What do you dislike about Zoom Workplace?** Some collaboration features, such as persistent group chats and shared file spaces, are less robust than dedicated classroom platforms. Notifications can occasionally become overwhelming when managing multiple classes, but this does not disrup core teaching workflows. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace helps manage teaching across multple schools by centralizing live lessons, virtual explainations, and recorded content. Screen and and video capture combined with collaborative whiteboards make it easier to explain concepts clearly and reuse material when needed. This reduces repetition, improves lesson contnuity, and allows me to focus more on teaching rather than managing logistics. ### 41. User-Friendly, High-Performance Tool with Helpful AI and Solid Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Smit S. | Python Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Zoom Workplace?** It has a very user-friendly interface, and it’s easy to work with. The performance is very good, too. I’ve used it with a few note-taking tools and integrations, and they work pretty well together. I also find the AI tools quite helpful. **What do you dislike about Zoom Workplace?** I think the bonus features included with the paid plans could be a bit better. **What problems is Zoom Workplace solving and how is that benefiting you?** It’s very easy to adapt when switching from other software (for example, Google Meet) to Zoom. It also has a very good support system ### 42. Seamless, Reliable Meetings with Powerful Features in Zoom Workplace **Rating:** 5.0/5.0 stars **Reviewed by:** Jitendra S. | Salesforce Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Zoom Workplace?** The best thing about the Zoom Workplace is its ability to provide such seamless meeting support and various features like recording, addons, and others. It helps to schedule a meeting/call quickly, or at a particular time. Its efficient calling feature provides great reliability in terms of support. **What do you dislike about Zoom Workplace?** I don’t really dislike anything, but I would appreciate either a slight price reduction or the option to add more members in a single meeting when setting up a meeting. Because of this limitation, we sometimes have to switch to other platforms for meetings. **What problems is Zoom Workplace solving and how is that benefiting you?** It helps us by providing meeting support through both audio and video calls. In addition, it helps with managing participants for webinar or event calls as well. That’s why I prefer Zoom over others. ### 43. Excellent Sound and Picture Quality in Zoom Workplace **Rating:** 5.0/5.0 stars **Reviewed by:** Luka M. | Cyber Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Zoom Workplace?** I like the sound quality and picture quality of Zoom Workplace. I also like the functionality that lets me chat with the people I’m in meetings with and drop files in the chat. Another thing I appreciate is its integration with other tools like Microsoft 365. Overall, it’s easy to set up and join a meeting in Zoom. **What do you dislike about Zoom Workplace?** Sometimes I open Zoom in my browser, and then later the app version opens too. At that point I end up in two meetings at once, which can be pretty inconvenient sometimes. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace helps solve the physical location barrier that comes with working with people from all around the world. It lets me communicate faster, more clearly, and securely. Now I can talk to and conduct business with someone in the Netherlands or China, or anywhere else around the world for that matter. ### 44. Effortless Collaboration with Top-Notch Video Quality **Rating:** 4.5/5.0 stars **Reviewed by:** Eyueal A. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Zoom Workplace?** I use Zoom Workplace for virtual meetings, presentations, and collaboration. I use Zoom to stay connected with my team and clients, making video meetings, screen sharing, and collaboration easy and efficient. I appreciate Zoom's ease of use and reliability, especially the video quality, screen sharing, and breakout rooms, which make meetings and collaboration smooth and efficient. I switched from other tools to Zoom for its reliability, ease of use, and better collaboration features. The initial setup was very easy; I was able to create an account, schedule meetings, and start collaborating within minutes. I would rate it a 9 out of 10 for being reliable, easy to use, and making remote collaboration smoother. **What do you dislike about Zoom Workplace?** Sometimes Zoom Workplace can use a lot of bandwidth, which affects call quality. I also think the interface could be slightly more intuitive for managing recordings and settings. **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace to stay connected with my team and clients, making video meetings, screen sharing, and collaboration easy and efficient, saving me time and keeping communication smooth. ### 45. Seamless Calls and Easy Screen Sharing for Clear Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Srishti J. | Process Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Zoom Workplace?** I like you, workplace best for it seamless video and audio quality during customer service calls which helps me connect clearly with the client even on spotty internet. The intuitive interface and easy screen sharing make it simple to demonstrate processes or share notes in real time. Team huddle are genpact. Breakout room are also a stand out for handling multiple customer queries without chaos. **What do you dislike about Zoom Workplace?** Occasional connectivity, glitches during peak hours, disrupt customer calls and the free version limit meeting times too much for extended Genpact shifts. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom workplace solve the challenge of coordinating remote customer service interactions at Genpact by enabling reliable video calls screen sharing and real-time collaboration for handling client queries efficiently. This benefits me by reducing miss communication during hybrid shifts, speeding up issue resolution and improving client satisfaction through clear demonstration and team huddle. ### 46. Feature-Rich Yet Slow to Start **Rating:** 5.0/5.0 stars **Reviewed by:** Dexter K. | Freelance Illustrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2026 **What do you like best about Zoom Workplace?** I find Zoom Workplace intuitive, especially with its ease of use and features. The integrations are helpful too, like having my AI notetaker join calls automatically. It lets me focus on the conversation without worrying about taking notes. The calendar syncing is great because it ensures I never miss a meeting or call. The call interface is pretty user-friendly with features like raising hands, clapping, or even saying BRB, plus the option for private or community chat during calls. I appreciate the more extensive feature set compared to Google Meet and that most of my collaborators use Zoom Workplace, making it a convenient choice. **What do you dislike about Zoom Workplace?** It takes forever to load, even on my relatively new MacBook Pro laptop, even with it updated. I have to join calls 3-5 minutes early just to ensure I'm in them by the time they start because Zoom, when loading up, is a dinosaur. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace makes it easy to connect with my team, plan video calls, and have virtual conversations. I love the AI notetaker for focusing on calls and calendar syncing to remember meetings. ### 47. Zoom’s AI Notes Are a Big Win, with Rare Performance Lags **Rating:** 3.5/5.0 stars **Reviewed by:** Pete W. | Enterprise Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Zoom Workplace?** Zoom is a well known platform globally. The new AI features capture notes in real time which allows customer-facing positions to focus more on the conversation instead of manual note taking. **What do you dislike about Zoom Workplace?** Honestly I do not have any negatives to list. Very rarely the performance lags. **What problems is Zoom Workplace solving and how is that benefiting you?** Note taking. Virtual meetings. A core technology for our company to stay aligned. Integrations with other systems allow for content to be shared across other key platforms. ### 48. Easy Setup, Great for Collaboration, Needs Web Access **Rating:** 4.5/5.0 stars **Reviewed by:** Avi B. | General Manager and Chief Information Technology Officer , Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Zoom Workplace?** I like that Zoom Workplace. It's easy to use and pretty stable. The video streaming during sessions is also something I appreciate. Setting it up was practically very easy, and it's very easy to use once it's all set up. **What do you dislike about Zoom Workplace?** I wish that you wouldn't have to download the application for meetings. That it should automatically go to the web version and then prompt you to download application if you choose. But should not be necessary, but an option. This would time joining meetings and setup. **What problems is Zoom Workplace solving and how is that benefiting you?** I use Zoom Workplace for work meetings, especially for collaboration and discussions from around the world. ### 49. One App to Rule the Office **Rating:** 5.0/5.0 stars **Reviewed by:** Santhi Kumari K. | Internship, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Zoom Workplace?** Zoom Workplace has combined many tools into one app. The AI Companion has summarized my meetings perfectly. The high-quality video has made my professional calls better. I have saved a lot of time by using the built-in calendar. Team collaboration has become much easier with shared docs. **What do you dislike about Zoom Workplace?** The new interface has confused some of my team members. The software has used too much memory on my old computer. I have struggled to find a real person in customer support. The free plan has limited my meetings to 40 minutes. **What problems is Zoom Workplace solving and how is that benefiting you?** Zoom Workplace has solved the problem of scattered files. My team has communicated more clearly in one app. The AI Companion has saved me hours of note-taking. I have coordinated my office days much better now. We have reduced our company costs by using one platform. ### 50. “Consistently great video quality and collaboration with Zoom.” **Rating:** 4.5/5.0 stars **Reviewed by:** Arpit S. | Insurance Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2025 **What do you like best about Zoom Workplace?** The best thing about zoom according to me would definitely include it being very easy to use joining meetings, sharing screens, scheduling meetings, be it anything it requires very minimal effort. Other than this, a lot of times I have noticed that even if I don’t have a strong internet connection still the video and audio quality stays very much consistent. **What do you dislike about Zoom Workplace?** I have noticed battery drainage issue while using Zoom on my laptop a lot and I have also heard some security issues regarding Zoom from my colleagues which made me think twice before using Zoom. **What problems is Zoom Workplace solving and how is that benefiting you?** I very much like Zoom’s clean settings and easy setup, they have also unified calls, meetings, calendar, chat which helps me save a lot of time switching between these. I have been loving the AI feature as well, it’s been so easy to summarise meetings, follow up drafts and make schedules using the AI feature. ## Zoom Workplace Discussions - [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) - 29 comments, 39 upvotes - [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) - 48 comments, 15 upvotes - [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) - 30 comments, 12 upvotes - [What are your tips for using Zoom Workplace effectively?](https://www.g2.com/discussions/what-are-your-tips-for-using-zoom-workplace-effectively) - 8 comments, 11 upvotes - [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) - 26 comments, 10 upvotes - [View Zoom Workplace pricing details and edition comparison](https://www.g2.com/products/zoom-workplace/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+06%3A07%3A23+-0500&secure%5Bsession_id%5D=fd558711-7741-41cb-a367-3203e9e5dd3d&secure%5Btoken%5D=5ac38b63917166538aba13c06d3839ed6de7711307bc5202e9d58bcfd7366ee7&format=llm_user) ## Zoom Workplace Integrations - 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[Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Zoom Workplace Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Content Sharing** - Video Streaming - Session Recording - File Sharing **Business Instant Messaging** - File Sharing - Notifications - Search **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Design Tools** - Drawing - Marker Colors - Mind Mapping - Templates - Drag-and-Drop **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Platform Basics** - Screen Capture - Video Capture - Image Editor **Inbox Tools** - Unified Inbox - Filters - Reminders - Notifications **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation **Platform Basics** - Remotely Content Management - Content Scheduling - Multi-User Access **Collaboration Tools** - Screen Sharing - Live Chat - Hand Raising **Calendar View** - Multi-Calendar View - Customizable Viewing **Design** - Graphics - Templates - Themes **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Seating Options** - Amenities - Automatic Grouping - Predefined Neighborhoods - Recurring Reservations **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Productivity Bots** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Collaboration** - Whiteboard - Hand Raising - Participation Controls - Survey Tools - Screen Sharing **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Communication Tools** - Voting - Commenting **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Platform Content** - Scrolling Capture - Text Extraction - Screen Record **Coordination Tools** - Calendar - Contacts - Task Management **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Platform Content** - Media Formats - Media Editor **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management **Collaboration** - Multi-User Collaboration - Real-Time Communication **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Tech Stack** - Moble App Offering - Employee Communications Integrations - Calendar Integrations - SSO Compatible **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Functionality** - Technical Support - Live Chat - Markup Tools **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Content ** - Idea Recommendation - Content Generation - Form Generation **Integrations** - CMS Integrations - Sharing **Application Tools** - Password Protection - Recording - In-Browser Application **Platform Additional Functionality** - File Sharing - Platform Search **Software Options** - Desktop Application - Mobile Application **Platform Interoperability** - Notifications - Hardware **Platform Interoperability** - Hardware **Software Type** - Mobile - Browser Application - Desktop Application **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **File Types** - Export - Import - Web Publishing **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Text-to-3D - AI Image-to-Text **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Product Type** - Standalone Application - Plugin **Software Offering** - In-Browser - Desktop App - Mobile App **Platform Additional Functionality** - Integration **Platform Additional Functionality** - Screen Grouping - Asset Management Integration - Network Reporting **Integration** - Sync Multiple Calendars - Import Events - Software Integrations **Edit & Revise** - Revision History - Suggestion Mode - Document Editor **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Virtual Classroom** - Adaptive Learning **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Screen and Video Capture** - Autonomous Task Execution **Agentic AI - Screen Sharing** - Decision Making **Email Client - Agentic AI** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Notifications** - Customized Calendar Notifications - Location-Based Alerts **Integrate & Embed** - Calendar - Website - Applications **Generative AI** - AI Text Generation - AI Text Summarization **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support **Agentic AI - Digital Signage** - Cross-system Integration **Agentic AI - Collaborative Whiteboard** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Agentic AI - Visitor Management** - Decision Making **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Calendar** - Cross-system Integration **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Agentic AI - Document Creation** - Proactive Assistance **Speaker Identification - AI Note-taking Software** - Speaker Recognition **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top Zoom Workplace Alternatives - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,665 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,644 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,629 reviews)