Zenoti Reviews & Product Details

very organized and put together well. appointment management and service implementation experience. Ijaz was a big help in switching over to this new platform. Very informative and patient . Review collected by and hosted on G2.com.

charting notes not all together. cant put decimals in the POS screen. Review collected by and hosted on G2.com.

Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer especially for franchising. Our account manager Jesse P. is quick and efficient and lovely to work with. He has a clear understanding of our wnats and needs and always finds. a solution for us. Review collected by and hosted on G2.com.

The appointment book is extremely sensitive when moving bookings around. Could be a good thing and bad thing Review collected by and hosted on G2.com.

Zenoti has a lot of features I love, it is a lot of clicking sometimes but it really gets into the nitty gritty of the business. Many reports and formats, I also love the calendar feature which allows custom reports based on specific time frames. Performs well, pricing seems fair, AI is ever growing and can typically help before escalating to the tech team. And the tech team, great support! it doesn't matter how long it takes to troubleshoot, they'll keep at it until resolved. And the integrations like hyperconnect and Mia the AI agent, top tier. Review collected by and hosted on G2.com.

A lot of clicking to get to something, seems like its being worked on as there's always a new update/rollout. Review collected by and hosted on G2.com.

Namita, Cristel, and their team made transitioning to Zenoti so easy! They help every step of the way, answering any and all questions that came up. I felt so supported throughout my whole process and excited for the tools available to elevate our customer's experience. Review collected by and hosted on G2.com.

nothing that comes to mind immediately.. Review collected by and hosted on G2.com.

It is very intuitive and helpful for running the business on the back end and communications. Review collected by and hosted on G2.com.

The appointment book is outdated and difficult to read visually. The appointments that are split into segments don't move all together and you don't have direct control over timing segments for every individual employee. Review collected by and hosted on G2.com.

The staff are very encouraging and knowledgeable. They were there every time we faced any difficulties, and they always offered helpful support when we needed it. Review collected by and hosted on G2.com.

They don’t offer human resources or time-off tracking features, which is something I was looking for. Review collected by and hosted on G2.com.

That you track everything being done on the platform.Reporting, Zeenie, Marketing tools. This is a huge upgrade from our prior software system. Review collected by and hosted on G2.com.

MyZen is giving our technicians issues. Android issues with the apps Review collected by and hosted on G2.com.

Ivorn and the team at zenoti have helped us tremendously with how customizable Zenoti is. It helps with management of day-to-day services and keeps everything intact, running the business smoothly. The initial setup was very easy because the team walked us through every step and made sure we understood the ins and outs of the services and software, including resources like Zenoti University. Review collected by and hosted on G2.com.

Currently we don't have any negatives about zenoti. Review collected by and hosted on G2.com.

There are so many things to love about Zenoti, the customer support, education and set up are just a few. We are a new business and understanding what is most profitable for our business and what we are lacking was what made us choose Zenoti. Being able to see how other spas set up their business structure was a huge asset. Review collected by and hosted on G2.com.

We would love to be able to include the providers who booth rent in the system. Review collected by and hosted on G2.com.

I appreciate how streamlined and intuitive Zenoti is. The implementation team provided exceptional support from day one, making the transition feel effortless. The ongoing guidance and quick follow-ups from our account manager, Vic Bahtia, have made the experience even better. Review collected by and hosted on G2.com.

Some features have a learning curve at first, but with the help of the implementation team and Vic’s ongoing support, we’ve been able to navigate everything smoothly. Review collected by and hosted on G2.com.